Use El Camino Women’s Medical Group From Your First Visit Through Pregnancy, Gynecology and Menopause
El Camino Women’s Medical Group is an all-women’s OB/GYN practice serving patients from Mountain View, Sunnyvale, Cupertino, the South Bay, East Bay and Peninsula. Its care extends beyond routine gynecology to pregnancy, infertility, minimally invasive surgery, women’s mental health, primary care services, lactation support and menopause-related concerns.
This patient guide brings the practical information together: which office to use, how to prepare for a new-patient visit, what happens during pregnancy, how after-hours calls work, insurance restrictions, cancellation fees, record requests, billing options and when you need another specialist or emergency care.
2495 Hospital Dr., Suite 670, Mountain View.
1685 Westwood Dr., Suite 3, San Jose.
On-call physician coverage for urgent patient needs.
Routine care primarily for women age 18 and older.
Which El Camino Women’s Medical Group service fits your problem?
Use gynecology for well-woman exams, birth control, abnormal bleeding, pelvic pain, PCOS, endometriosis, ovarian cysts, vaginal concerns, menopause symptoms and other reproductive-health problems.
Choose obstetric care for preconception counseling, early pregnancy, prenatal visits, screening, ultrasound, labor planning, delivery and postpartum follow-up.
The practice provides fertility evaluation, ovulation induction, recurrent-loss evaluation and intrauterine insemination before referring to reproductive endocrinology when more advanced care is needed.
The practice includes women-focused psychiatric and therapy services, including care connected to reproductive and postpartum mental health.
Surgical care includes hysteroscopy, hysterectomy, myomectomy, ovarian procedures and minimally invasive laparoscopic or robotic approaches when clinically appropriate.
The group offers selected women’s primary-care services but recommends a separate primary-care physician for patients age 40 and older and for medical conditions outside its scope.
Go directly to the patient task you need
The important rules are explained below. Official systems are mainly used when you are ready to book, log in, pay or submit a form.
El Camino Women’s Medical Group locations
The main office is in the Sobrato Pavilion on the El Camino Hospital campus, next to the Women’s Hospital. This location is especially convenient for patients whose pregnancy, surgery or imaging care connects with El Camino Hospital.
Phone: 650-396-8110
The San Jose office gives South Bay patients another location option. Provider schedules and available services can differ, so verify that the doctor and visit type you need are offered there before traveling.
Phone: 650-396-8110
Mountain View parking and arrival tip
The practice states that a large parking structure is adjacent to the Sobrato Pavilion. It also warns that the El Camino Hospital area can have heavy traffic, particularly during rush hour.
El Camino Women’s Medical Group office hours
The practice’s location pages currently publish the following Mountain View schedule:
– 5 PM
– 6 PM
– 6 PM
– 6 PM
– 5 PM
– 12:30 PM*
*The practice notes that Saturday availability applies on some Saturdays.
Why you may see another schedule online
El Camino Women’s Medical Group’s separate appointment page currently displays a somewhat different general office schedule, including Wednesday hours extending to 7 PM and a noon-to-1 PM lunch closure.
San Jose published hours
| Day | Published hours | Practical note |
|---|---|---|
| Monday | 8:30 AM–5 PM | Confirm provider availability. |
| Tuesday | 8 AM–6 PM | Extended weekday hours. |
| Wednesday | 8:30 AM–5 PM | Check visit type before travel. |
| Thursday | 10 AM–6 PM | Later opening. |
| Friday | Closed | Use Mountain View or another scheduled option if available. |
Doctors and women’s health professionals listed by the practice
The current El Camino Women’s Medical Group website lists a multidisciplinary team rather than limiting care to OB/GYN alone.
Physician and practice leader listed with the OB/GYN team.
Physician listed by the practice.
Physician listed by the practice.
Physician listed by the practice.
Physician listed by the practice.
Provides women-focused mental-health care through the group.
Physician assistant listed with the current team.
Licensed marriage and family therapist who joined the office in 2026.
Nutrition professional listed with the practice.
How to make an El Camino Women’s Medical Group appointment
New patient rules that can prevent rescheduling
The practice provides routine care for women age 18 and older. Younger patients may be seen for gynecologic problems, but routine examinations for patients under 18 are generally left to their pediatrician.
Most pregnancy transfers are accepted, but patients who have reached 26 weeks or later must complete screening before the first appointment.
Forms needed for a first visit
What El Camino Women’s Medical Group treats
| Need | Examples of care | Useful question when scheduling |
|---|---|---|
| Preventive care | Well-woman visits, breast and cervical cancer screening and preventive counseling. | Is this being booked as preventive care or a problem visit? |
| Contraception | Birth-control pills, vaginal ring, patch, copper IUD, progesterone IUD, implant and permanent contraception. | Does the device or procedure require a separate visit or insurance authorization? |
| PCOS | Evaluation and treatment of polycystic ovary syndrome, including irregular periods, weight concerns and abnormal hair growth. | Should previous labs or ultrasound reports be sent first? |
| Pelvic pain | Evaluation of endometriosis, adenomyosis, ovarian cysts, pelvic floor problems and other causes. | Will imaging be ordered separately or can testing be performed in office? |
| Menopause | Evaluation of perimenopause, menopause symptoms, sexual health, vaginal symptoms and osteoporosis-related concerns. | Bring a full medication and hormone-treatment history. |
| Adolescent gynecology | HPV vaccination, birth-control counseling, long-acting contraception and STI testing for appropriate younger patients. | Explain the specific gynecologic concern because routine exams under 18 are handled differently. |
Procedures and surgery
Diagnostic and operative hysteroscopy, including endometrial-ablation options.
Abdominal, hysteroscopic, laparoscopic and robotic-assisted myomectomy approaches are listed.
Several abdominal, laparoscopic, vaginal-assisted and robotic approaches are available when appropriate.
Laparoscopic cystectomy, salpingo-oophorectomy and endometriosis-related surgical treatment are listed.
An in-office hysteroscopy system can allow diagnostic evaluation without a separate hospital procedure in selected cases.
Minimally invasive approaches, including laparoscopic sacral colpopexy, are among the procedures highlighted by the practice.
Pregnancy care at El Camino Women’s Medical Group
The practice provides care from pregnancy planning through postpartum recovery and states that its doctors perform their own deliveries with physician call coverage.
VBAC and TOLAC
Some patients with a previous cesarean may be candidates for a trial of labor after cesarean, often called TOLAC, with the goal of vaginal birth after cesarean, or VBAC.
Pregnancy transfer checklist
What fertility treatment is available in the practice?
El Camino Women’s Medical Group is a general OB/GYN practice rather than a full reproductive-endocrinology center, but it performs several initial fertility evaluations and treatments in-house.
Initial review of cycle history, reproductive history and factors that may affect conception.
Evaluation and treatment planning for patients who have experienced repeated pregnancy loss.
Medication-based treatment may be used in appropriate patients to support ovulation.
Intrauterine insemination is performed through the practice for selected patients.
Diagnostic or operative evaluation of the inside of the uterus may be part of fertility-related care.
When more advanced treatment is needed, the practice coordinates with regional reproductive endocrinology and infertility specialists.
Mental-health care within El Camino Women’s Medical Group
The practice has incorporated women-focused mental-health care into its broader medical services. Its current site lists psychiatrist Rania Awaad, MD and, beginning in February 2026, licensed marriage and family therapist Daniya Ahmed.
Dr. Awaad has provided women-focused psychiatric services through the practice since 2015.
Daniya Ahmed, LMFT joined the office in 2026 under Dr. Awaad’s supervision.
What to do when you have an urgent problem
Who is on call?
The practice currently identifies Drs. Azad, Balassiano, Gupta and Teng as physicians sharing evening and weekend coverage for urgent patient needs while also rotating hospital inpatient coverage.
Insurance accepted by El Camino Women’s Medical Group
The practice contracts under Doctor Azad, Medical Corporation dba El Camino Women’s Medical Group. That legal name can be useful when an insurer cannot locate “El Camino Women’s Medical Group” in its directory.
| Insurer | Plan types listed | Important restriction |
|---|---|---|
| Aetna | HMO, POS, EPO, PPO, USAccess and Signature Administrators PPO. | Commercial HMO participation is subject to the practice’s Optum affiliation rule. |
| Anthem / Blue Cross | HMO, POS, EPO, PPO, Covered California and listed employer/public products. | Confirm exact network and physician. |
| Blue Shield | HMO, POS, PCIP, EPO and PPO. | HMO rules may require medical-group alignment. |
| Cigna | HMO, Open Access, POS, EPO and PPO. | Verify product and referral rules. |
| Health Net | HMO, POS, EPO, PPO and Covered California products. | Confirm exact network. |
| PacificSource | HMO and POS. | Verify network before scheduling. |
| UnitedHealthcare | HMO, POS, EPO, PPO, Select, Select Plus, Surest Choice Plus and other listed UHC-based networks. | Product-specific verification is still required. |
| Medi-Cal | Limited participation. | The practice states that it sees Medi-Cal patients only under Santa Clara Family Health Plan-Direct. |
Billing rules, payment plans and fees patients should know
The practice offers payment plans without added plan fees or extra costs for patients who have difficulty paying a balance. A credit card must remain on file for agreed monthly charges.
The billing office may appeal an insurer’s denial before issuing the final patient bill, which can cause a statement to arrive a month or more after care.
A $20 administrative fee can be added when a bill remains unpaid and the patient has not contacted the office or arranged a payment plan.
Appointment and surgery cancellation charges
| Situation | Published charge | How to avoid it |
|---|---|---|
| Late cancellation / no-show | $45 | Give at least one full business day and a minimum of 24 hours’ notice. |
| Large surgery cancellation/reschedule | $300 | Discuss any scheduling conflict as early as possible. |
| Minor surgery cancellation/reschedule | $150 | Contact the surgical coordinator early. |
| Surgery change under 48 hours | Additional $100 | Do not wait until the final two days when a change is already known. |
| Patient document or letter | $30 | Standard work or school notes on the practice’s normal form are listed as no-fee. |
How to request records without delaying another appointment
How prescription refills work
El Camino Women’s Medical Group asks patients to start with the pharmacy rather than calling the practice first for a routine refill.
Where patients may be sent for blood work and ultrasound
Not every ordered test is necessarily performed inside the physician office. The practice lists several outside options and advises patients to select a laboratory that is in network with their insurance.
The practice references Labcorp, Quest Diagnostics, El Camino Hospital and other laboratory options. Some laboratories offer weekend hours.
Listed imaging resources include El Camino Hospital, Valley Radiology, Obstetrix and the Perinatal Diagnostic Center at Lucile Packard Children’s Hospital.
Breastfeeding and lactation help after delivery
The practice offers breastfeeding education for its patients during the last trimester and postpartum follow-up support.
Breastfeeding classes are offered at least monthly, generally during an evening or weekend.
The practice currently lists a $20 fee per patient, with one accompanying person allowed without an additional class charge.
The lactation program includes follow-up contact after hospital discharge and remote consultation when needed.
Common problems and the fastest next step
Small details that can save a repeat trip
The Mountain View office is on a hospital campus, so the final few minutes of the trip can take longer than navigation predicts.
Mountain View patients need Suite 670 in the Sobrato Pavilion, not just “El Camino Hospital.”
New-patient paperwork can otherwise add about 30 minutes and may cause rescheduling when arrival is late.
This is particularly useful for pregnancy transfers, infertility, prior surgery and complex gynecologic problems.
Calling the pharmacy first follows the practice’s published refill workflow.
A test ordered by an in-network doctor can still create extra cost if the laboratory itself is out of network.
Do not wait until late pregnancy to ask whether TOLAC is appropriate for your medical history.
Transfer screening begins at 26 weeks or later.
Contact billing or arrange a payment plan before a $20 additional-invoice administrative fee can apply.
What to use the online systems for
Use for available online appointment booking.
Use secure portal access for routine patient communication and account-related tools.
Use when you are ready to complete an online payment.
Download registration, medical history, privacy and records-release paperwork before arriving.
El Camino Women’s Medical Group maps
El Camino Women’s Medical Group FAQs
1. Where is El Camino Women’s Medical Group?
The main practice is at 2495 Hospital Drive, Suite 670, Mountain View, CA 94040 in the Sobrato Pavilion on the El Camino Hospital campus. A second office is listed at 1685 Westwood Drive, Suite 3, San Jose, CA 95125.
2. What is the practice phone number?
The main patient phone number is 650-396-8110.
3. Does the practice accept new patients?
Yes. Routine healthcare is offered to women age 18 and older. Younger patients may be seen for specific gynecologic issues, although routine exams for patients under 18 are generally handled by pediatricians.
4. Can I transfer my pregnancy to El Camino Women’s Medical Group?
Most pregnancy transfers are considered. At 26 weeks or later, the practice requires screening before the first appointment, so call the office before trying to schedule.
5. What gynecologic services are available?
Care includes contraception, PCOS, endometriosis, fibroids, ovarian cysts, pelvic pain, pelvic floor problems, menopause, adolescent gynecology, infertility evaluation and several minimally invasive surgical options.
6. Does the practice provide pregnancy and delivery care?
Yes. Services include preconception counseling, prenatal visits, prenatal screening, ultrasound, non-stress testing, labor and delivery, cesarean delivery when needed and postpartum care.
7. What is the late cancellation or no-show fee?
The current office policy lists a $45 charge when an appointment is canceled or rescheduled with less than one full business day and a minimum of 24 hours’ notice.
8. How do I get a prescription refill?
Contact your pharmacy first. The pharmacy should send an electronic refill request or fax the request to 650-336-7359.
9. How do I request my medical records?
Complete the practice’s Release of Information authorization. El Camino Women’s Medical Group asks for 7–10 days of notice and can send records to another physician or prepare them for patient pickup.
10. What should I do if I have an urgent problem after hours?
Call 650-396-8110 and follow the directions for contacting the on-call physician. Call 911 for a life-threatening emergency.
Use the official portals only when you are ready to complete the task
The patient rules, fees, workflows, locations and service explanations are included above. The official systems below are for the final actions that require live account, appointment or payment information.