Eyecare Medical Group: Know Which Eye Specialist, Location and Care Path You Need
Eyecare Medical Group is a Portland-based multi-subspecialty ophthalmology practice caring for patients who need much more than a basic glasses prescription. Its physicians focus on cataracts, retina disease, cornea problems, glaucoma, laser vision correction, eyelid and orbital surgery, while its optometric dry-eye program provides specialized ocular-surface care.
This guide brings the practical patient information together: current Portland locations, office and surgery hours, physician specialties, cataract preparation, retina warning signs, LASIK options, dry-eye care, records requests, insurance questions, portal access and what to do next.
53 Sewall Street, Portland, Maine.
1685 Congress St, Suite 202.
Located at the Sewall Street facility.
Official information checked August 2026.
Should you see an optometrist or Eyecare Medical Group ophthalmologist?
Eyecare Medical Group itself describes the optometrist as the primary-care provider of the vision system. For routine eye health and basic vision concerns, beginning with an optometrist is often the most efficient route. The optometrist can then coordinate referral to an EMG subspecialist when medical or surgical ophthalmology is required.
Useful for routine examinations, glasses or contact-lens needs, basic eye-health screening and determining whether a deeper medical problem is present.
Cataract, retina, cornea, glaucoma, oculoplastic and surgical problems may require a physician trained in medical and surgical eye treatment.
Sudden major changes in vision, retinal-detachment warning signs or serious symptoms after recent eye surgery should be addressed promptly.
Eyecare Medical Group locations and hours
53 Sewall Street
Portland, Maine 04102
Phone: 207-828-2020
Fax: 207-773-7034
Toll-free: 888-374-2020
This is also the location of EMG’s dedicated ambulatory eye surgery center.
1685 Congress Street, Suite 202
Portland, Maine 04102
Phone: 207-828-2020
Fax: 207-773-7034
The office is on the second floor and the official directions state that it can be reached by elevator or stairs.
Published clinic hours
Surgery center hours
Eyecare Medical Group doctors and specialties
The current official directory lists nine clinicians. Choosing the correct specialist matters because retina, cornea, cataract, eyelid and dry-eye problems involve different diagnostic tests and treatments.
| Clinician | Primary focus | Useful when |
|---|---|---|
| Robert Daly, MD | Cataract and comprehensive ophthalmology | Cataract evaluation, lens surgery and ongoing ophthalmic care. |
| Richard France, MD | Cataract, anterior segment and uveitis | Cataract care, ocular inflammatory disease and selected glaucoma procedures. |
| Katherine Hill, OD | Dry eye and ocular surface care | Chronic dryness, burning, fluctuating vision and complex tear-film problems. |
| Natan Kahn, MD | Oculoplastic and orbital surgery | Eyelid position, ptosis, orbital and periocular surgical problems. |
| John Lippincott, MD | Vitreoretinal surgery | AMD, diabetic retinopathy, retinal detachment, macular holes and vitreoretinal disease. |
| Jackie Nguyen, MD | Medical and surgical retina | Macular degeneration, diabetic retinopathy, retinal vascular disease and retinal surgery. |
| Aaron Parnes, MD | Retina | Medical and surgical retinal disease, including AMD and retinal detachment. |
| Adam Sise, MD | Cornea and cataract surgery | Corneal disease, complex anterior-segment problems and cataract surgery. |
| Ravi Shah, MD | Cataract and refractive surgery | LASIK, PRK, corneal surgery and cataract/lens procedures. |
What Eyecare Medical Group treats
Cataract evaluation, lens implant planning, surgery and postoperative care.
Laser vision correction and refractive options for appropriate candidates.
AMD, diabetic retinopathy, retinal tears, detachment, macular and vitreous disease.
Pressure testing, structural monitoring, medical therapy and selected surgical treatment.
Detailed tear-film and ocular-surface evaluation with individualized treatment planning.
Corneal infection, dystrophy, trauma, scarring, keratoconus and transplant-related care.
Functional, reconstructive and selected cosmetic oculoplastic care.
An implantable refractive option listed among EMG’s current services.
Eyeglasses, lenses and optical services integrated with eye-care needs.
How to prepare for an Eyecare Medical Group visit
What Eyecare Medical Group cataract patients should expect
Cataracts cloud the eye’s natural lens. Patients often notice blurred or cloudy vision, glare, difficulty driving at night, faded colors, halos around lights or increasing dependence on glasses.
The surgeon examines the cataract, overall eye health and measurements needed to plan the replacement intraocular lens.
EMG describes modern small-incision cataract surgery using phacoemulsification to remove the cloudy lens before an IOL is inserted.
EMG’s published pathway includes postoperative instructions and a next-day surgeon visit.
Important medication warning before cataract surgery
Day-of-surgery basics
LASIK and laser vision correction at Eyecare Medical Group
EMG states that it was the first practice to bring laser vision correction to Maine. Its current refractive program is led by cataract and refractive surgeon Ravi Shah, MD.
Laser reshaping of the cornea can reduce dependence on glasses or contacts in appropriately selected patients.
A patient who is not an ideal LASIK candidate may need discussion of another refractive approach rather than being forced into LASIK.
EMG also lists implantable collamer lens care among its current refractive services.
Questions worth asking at a refractive consultation
When Eyecare Medical Group retina care may be needed
EMG’s retina service treats medical and surgical conditions involving the retina and vitreous, including age-related macular degeneration, diabetic retinopathy, retinal tears and retinal detachment.
| Problem | What a patient may notice | Practical next step |
|---|---|---|
| New floaters | Specks, strings, cobwebs or shadows moving through vision. | A sudden major increase needs prompt eye evaluation. |
| Flashes | Brief light flashes, especially with new floaters. | Rapid new onset should not be ignored. |
| Retinal tear | May present with increasing floaters or flashes. | Prompt treatment can reduce progression toward detachment. |
| Retinal detachment | Many sudden floaters, flashes, shadow or curtain across vision. | Treat as an eye emergency and seek immediate evaluation. |
| Diabetic retinopathy | Can progress before major symptoms appear. | Maintain recommended dilated retinal examinations and diabetes management. |
| Macular degeneration | Central blur, distortion or central blind area. | Retinal examination and OCT may be used to evaluate the macula. |
Dry eye care goes beyond simply recommending artificial tears
EMG describes dry eye disease as a problem in which the tear film does not consistently protect, nourish and hydrate the eye surface. Different patients can have different combinations of tear deficiency, poor oil production, eyelid-gland dysfunction and inflammatory or environmental factors.
Burning, stinging, gritty feeling, redness, light sensitivity, fluctuating vision, watering and tired eyes.
Reduced contact-lens tolerance can be one sign of an unhealthy or unstable tear film.
Long periods of computer use can contribute to symptoms and are specifically mentioned in EMG’s dry-eye program information.
Why glaucoma screening matters even when vision seems normal
Glaucoma can damage the optic nerve gradually and may cause little or no obvious warning early in the disease. Eye pressure is important, but glaucoma evaluation involves more than one pressure measurement.
Cornea problems treated at Eyecare Medical Group
The cornea is the clear front surface of the eye. EMG’s cornea service evaluates medical and surgical conditions including infections, inherited corneal disorders, injury, trauma, scarring, keratoconus, pterygium and other anterior-segment problems.
Some corneal and ocular-surface conditions can be managed with medication or specialized contact-lens approaches.
More advanced structural disease may require surgery or corneal transplantation.
Adam Sise, MD is listed by EMG as a fellowship-trained cornea and cataract specialist.
What is different about the Eyecare Medical Group surgery center?
The ambulatory surgery center is located at 53 Sewall Street. EMG states that the facility is AAAHC accredited and Medicare certified and is designed specifically for outpatient eye surgery.
The surgical setting is dedicated to ophthalmic procedures rather than functioning as a general multi-specialty operating center.
EMG states that it maintains a full-time anesthesia team whose practice is dedicated to eye surgery.
The official surgery-center information says family members can remain nearby in a private waiting area during surgery.
Insurance at Eyecare Medical Group
EMG states that it accepts major insurance carriers. However, a practice participating with an insurance company does not automatically mean every plan, network, doctor, test, lens upgrade or elective procedure is covered.
Eyecare Medical Group patient portal and bill payment
Use EMG’s official portal for available patient-account and clinical communication tools.
EMG provides an online payment route through MyPatientVisit.
Medical-record copies use a separate Sharecare request process rather than simply relying on the portal.
How to request Eyecare Medical Group medical records
EMG has partnered with Sharecare to handle medical-record requests. The process differs depending on whether you are the patient, a legal representative or an outside organization.
| Need | How it works | Important detail |
|---|---|---|
| Own records | Use the patient online request. | Prepare identification. |
| Legal representative | Use the patient/representative route. | Power-of-attorney or other proof may be requested. |
| Provider or law office | Use the third-party request process. | Upload the appropriate authorization/request documentation. |
| Request status | Use Sharecare’s record-status tool. | Avoid creating duplicate requests before checking status. |
| Sharecare help | 858-244-1811 | Use for records-processing customer-service questions. |
Practical Portland tips that can prevent wasted trips
Both locations use the same main phone number, so ask the scheduler to repeat the street address.
Stroudwater Crossing is at 1685 Congress Street, Suite 202, on the second floor.
EMG directs northbound I-295 traffic toward Exit 5B for Congress Street access.
Follow surgical arrival and transportation instructions even if you have visited Sewall Street before.
If dilation is planned, bright outdoor light can be uncomfortable afterward.
Retina scans, operative reports and optometrist notes are more useful when the physician can review them at the appointment.
Medical eye disease and routine vision coverage often operate under different benefits.
A sudden burst of floaters or flashes is very different from stable floaters you have had for years.
New postoperative concerns should be directed to the surgical team rather than waiting for a routine eye exam.
Eyecare Medical Group Portland maps
Eyecare Medical Group FAQs
Where is Eyecare Medical Group located?
The main location is 53 Sewall Street, Portland, Maine 04102. The second location is Stroudwater Crossing, 1685 Congress Street, Suite 202, Portland, Maine 04102.
What are the normal office hours?
Published clinic hours are 8 AM-5 PM Monday through Thursday and 8 AM-1 PM Friday.
What are the surgery center hours?
Published surgery-center hours are 7 AM-5 PM Monday through Thursday and 7 AM-1 PM Friday.
What is the main phone number?
Call 207-828-2020. Outside the Portland area, EMG also publishes 888-374-2020.
What does Eyecare Medical Group treat?
Current services include cataract and lens surgery, LASIK and refractive care, retina, glaucoma, cornea, dry eye, oculoplastic surgery, EVO ICL, optical care and related diagnostic services.
Who are the current EMG doctors?
The official directory currently lists Robert Daly, MD; Richard France, MD; Katherine Hill, OD; Natan Kahn, MD; John Lippincott, MD; Jackie Nguyen, MD; Aaron Parnes, MD; Adam Sise, MD; and Ravi Shah, MD.
Where does EMG perform cataract surgery?
Cataract surgery is typically performed at EMG’s dedicated ambulatory eye surgery center at 53 Sewall Street in Portland.
How do I request medical records?
Use EMG’s official medical-record request system operated with Sharecare. Patients provide identification, and legal representatives may need additional authority documents.
Can I use an online portal or pay my bill online?
Yes. EMG provides an online patient portal and an online Pay My Bill option.
When should I seek urgent care for an eye problem?
Seek prompt evaluation for sudden major vision changes, many new flashes or floaters, or a curtain or shadow across the vision. Call 911 when sudden vision symptoms occur with signs of a possible stroke or another life-threatening emergency.
Official Eyecare Medical Group tools
The patient process, hours, locations, specialist roles, surgery preparation and records instructions are already explained above. Use these official tools when you are ready to complete the live action.