SSM Medical Group 2026: MyChart, Doctors & Locations

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Missouri · Oklahoma · Southern Illinois · MyChart patient guide

Connect With the Correct SSM Medical Group Office Without Getting Lost Between Regions

SSM Health Medical Group includes primary-care and specialty offices across Missouri, Oklahoma and Southern Illinois. Patients can search physicians, schedule eligible appointments, use urgent or virtual care, review results and manage bills through SSM Health’s connected patient tools.

The difficult part is that locations, office hours, accepted insurance, medical-record contacts and financial-assistance forms vary by state and organization. This guide explains the complete route from choosing care to handling results, records and bills.

Find an SSM doctor Open SSM MyChart Choose the right care
Confirm the organization name before using a form. This guide primarily covers SSM Health Medical Group in Missouri, Oklahoma and Southern Illinois. Wisconsin commonly uses SSM Health Dean Medical Group, Monroe Clinic Medical Group or Fond du Lac Regional Clinic. Those organizations can have different contacts and financial-assistance procedures.
Call 911 for a medical emergency. Do not wait for MyChart, an office callback or virtual care when a patient has chest pain, severe breathing difficulty, stroke warning signs, seizures, major bleeding, loss of consciousness, a severe pregnancy complication or another life-threatening condition.
Main regions

Missouri, Oklahoma and Southern Illinois medical-group offices.

Portal

MyChart for appointments, results, messages, refills and bills.

Virtual hours

Daily from 6 a.m. to 10 p.m. for eligible conditions.

Billing help

888-918-3512

MyChart help

888-972-4278

Start with the right level of care

Which SSM Health service should you use?

PRIMARY OR SPECIALTY CARE Routine, preventive or ongoing care

Use a medical-group physician office for annual visits, chronic-condition management, medication follow-up, specialist evaluation and stable symptoms that do not require immediate treatment.

Best for: physicals, diabetes, blood pressure, pediatrics, women’s health, heart care, urology, kidney care and long-term treatment.
URGENT OR VIRTUAL CARE Minor illness or injury needing faster help

Choose urgent care, an Express Clinic or virtual care when the concern is appropriate for outpatient treatment but should not wait for a routine office opening.

Best for: minor infections, cold or flu symptoms, uncomplicated rashes, pink eye, minor cuts, small burns and minor sprains.
EMERGENCY DEPARTMENT Life-threatening or limb-threatening symptoms

Call 911 or go to an emergency department when delay could threaten life, breathing, circulation, brain function, pregnancy or permanent health.

Use for: chest pain, severe shortness of breath, stroke signs, seizures, major trauma, uncontrolled bleeding or unconsciousness.
Important pediatric and pregnancy guidance: SSM Health directs a sick infant younger than one year and patients with pregnancy-related complications to emergency evaluation rather than ordinary urgent care.
Fast decision rule: Use your regular office when the concern is stable, urgent or virtual care when it needs prompt outpatient attention, and emergency care when delay could be dangerous.

Go directly to the patient task you need

The practical rules are explained inside this page. Use an official portal mainly when you are ready to complete a live search, appointment, payment or records request.

Avoid the wrong form or billing office

SSM Health uses several medical-group names

Organization name and likely service region
Name on paperwork Common region Why the difference matters
SSM Health Medical Group Missouri, Oklahoma and Southern Illinois Use the core medical-group financial-assistance application and the state-specific records process.
SSM Health Dean Medical Group South-central Wisconsin Dean has separate assistance and Community Care processes and its own central contact options.
SSM Health Monroe Clinic Medical Group Monroe-area Wisconsin Records, older service dates and physician billing can use different contacts.
SSM Health Fond du Lac Regional Clinic Greater Fond du Lac, Wisconsin Its financial-assistance form and delivery address differ from the core medical group.
SLUCare Physician Group St. Louis academic and specialty care The provider may be inside SSM Health but listed under SLUCare rather than SSM Health Medical Group.
Where to find the correct name: Check the appointment confirmation, provider profile, office sign, bill heading and financial-assistance instructions. Do not choose a form only because it contains the SSM Health logo.
Regional care navigation

Choose the state and office before checking hours or insurance

Missouri

SSM Health Medical Group offices are located throughout the St. Louis region and other Missouri communities. Services include family medicine, pediatrics, women’s health and multiple specialties.

Example offices: Arnold, Fenton, St. Charles, Chesterfield, Byrnes Mill and Maryland Heights.

Oklahoma

Medical-group offices serve Oklahoma City, Moore, Midwest City, Shawnee and nearby communities through primary, women’s and specialty care.

Example offices: Moore, Midwest City, downtown Oklahoma City, north Oklahoma City and Shawnee.

Southern Illinois

Offices provide primary and specialty services around Mount Vernon, Centralia, O’Fallon, Swansea, Glen Carbon and other communities.

Example services: family medicine, pediatrics, heart care, nephrology, urology, surgery and podiatry.

Hours vary even within one city. One office may close at noon on Friday while another remains open until late afternoon. A specialist may visit a rural location only on selected days of the month.
Local insider check: Save the exact building, suite and floor. Hospital-campus medical offices may have a separate entrance, parking area or medical-plaza elevator from the hospital’s main lobby.
Search current locations
Provider-search workflow

How to find the correct SSM Medical Group physician

Search by need, not only by name Enter a specialty, condition, city or ZIP code when you do not already know the provider.
Set the correct geographic location SSM Health changes results based on the selected location. Confirm that the directory is not still centered on a previous city.
Open the individual profile Review specialty, credentials, office locations, phone numbers, languages, hospital affiliations and patient ratings.
Check every listed practice location A provider may work in several offices. Make sure the selected appointment is at the location you can reach.
Confirm the age group Family medicine may treat several ages, while internal medicine commonly focuses on adults and pediatric offices focus on children.
Check new-patient status A provider can appear in the directory but may have limited availability for new patients.
Verify the insurance product Give both the provider and office address to the insurer. Network participation can differ by location.
Schedule through the available route Use online scheduling when offered. Log into MyChart or call the office when the public page shows limited or no appointment times.
Provider-office call script
“I need a [new-patient, follow-up or specialist] appointment for [reason]. My insurance is [full plan and network]. Is this provider accepting patients at this exact office, does my visit require a referral or authorization, and what should I bring?”
Search doctors and specialties
Appointment workflow

How to schedule without choosing the wrong visit type

Appointment type and when to use it
Visit type Use it for Common mistake
New-patient visit Establishing care, reviewing history and creating an ongoing treatment plan. Booking a short follow-up slot before the practice has complete registration information.
Annual preventive visit Age-appropriate preventive review, screening and health-maintenance planning. Assuming every new symptom or medication change is included without separate cost sharing.
Problem visit Evaluation of a new or worsening symptom. Selecting preventive care when the primary purpose is active illness.
Follow-up Reviewing a known condition, medicine, test or prior treatment plan. Adding several unrelated problems to a short recheck appointment.
Specialist consultation A condition requiring focused specialty expertise. Scheduling before the referral, records or insurance authorization has arrived.
Telehealth Eligible follow-up or symptom care that does not require an immediate physical examination. Using telehealth for a problem that requires testing, imaging or emergency evaluation.
St. Louis and Southern Illinois specialist requests: SSM Health states that a scheduling representative generally contacts patients within three business days after an online specialist request or receipt of a required referral.
Provider’s complete name
Exact office and suite
Appointment type
Arrival time
Referral status
Prior authorization status
Expected payment
Testing or fasting instructions
Prevent check-in delays

What to bring to an SSM Medical Group appointment

Government-issued photo identification
Current primary and secondary insurance cards
Referral or authorization when required
Medication list with dose and frequency
Allergy list and reaction details
Relevant outside records and images
Home blood pressure or glucose readings
Preferred pharmacy name and address
Questions in priority order
Copay or expected patient amount

Complete eCheck-In before leaving home

MyChart eCheck-In can become available up to seven days before an appointment. It may allow you to review personal information, insurance details, questionnaires, consent documents and payment requirements before arrival.

eCheck-In does not replace medical preparation. You may still need to bring identification, insurance cards, medication information, outside records or a physical form that requires the clinician’s signature.
Contactless arrival tip: MyChart can use location services to notify participating offices when you arrive. Keep the appointment address open and enable the requested phone permissions only when you choose to use that feature.
SSM Health MyChart

What the patient portal can do—and what it cannot do

A
Schedule appointments

Book eligible in-person or video visits and review upcoming appointment details.

M
Message the care team

Send routine, non-emergency questions to the appropriate office.

Rx
Request refills

Submit a routine prescription-renewal request with the correct medication and pharmacy.

T
Review results

View laboratory and other test results released to the account.

✓
Complete eCheck-In

Review appointment information and complete eligible pre-arrival steps up to seven days ahead.

$
Pay bills

Pay medical and hospital bills, go paperless and create eligible payment arrangements.

P
Manage proxy access

Help manage the health needs of a child or consenting adult through authorized access.

U
Hold an urgent-care place

Use On My Way to review participating location wait information and hold a place before arrival.

V
Start virtual care

Access video visits or e-visits for eligible minor health concerns.

MyChart is not an emergency service. Messages may not be reviewed immediately. Call the treating office for a time-sensitive concern and call 911 for a medical emergency.
Log in or enroll in MyChart
Portal troubleshooting

Fix common SSM Health MyChart problems

You cannot create an account Confirm that the legal name, birth date, address, email and mobile number match the medical record. CLEAR verification requires a valid government photo ID and mobile number.
Password recovery fails Use the official recovery process and call the MyChart help desk at 1-888-972-4278 when automated verification cannot confirm your identity.
An appointment is not available online Public scheduling may show limited times. Sign in to MyChart or call the individual office for additional availability.
A test result is missing The test may be incomplete, awaiting provider review, held for clinical discussion or stored in a separate outside system.
You need a complete chart MyChart has viewing limitations. Use the formal regional medical-records request when you need the complete record.
You need access for a child Request official proxy access rather than creating a duplicate account or using the child’s credentials.
You need access for an adult relative Adult proxy access requires proper authorization. Relationship alone does not automatically provide access.
A bill does not appear Confirm whether the bill belongs to the hospital, medical group, pharmacy, laboratory or outside provider and whether the account has been linked.
MyChart technical help

1-888-972-4278

Use for account access and technical problems.

Medical questions

Contact the treating provider’s office.

The technical help desk cannot interpret results or change treatment.

In-person prompt care

How SSM urgent care and Express Clinic visits work

SSM urgent-care and Express Clinic locations handle many non-life-threatening illnesses and injuries. Locations, hours and appointment availability vary by community.

Suitable minor illnesses

Cold, cough, flu-like symptoms, minor infections, uncomplicated sore throat, pink eye and selected rashes.

Suitable minor injuries

Small cuts, minor burns, mild sprains, strains and other stable injuries that do not suggest serious damage.

Use On My Way

MyChart may show participating urgent-care wait information and allow you to hold a place before arrival.

A held place is not a guarantee of the exact treatment time. Patients with more urgent medical needs may be evaluated first, and high patient volume can create delays.
Do not use ordinary urgent care for: chest pain, severe shortness of breath, severe abdominal pain, major weakness, seizures, serious vision changes, severe headache, pregnancy complications or a sick infant younger than one year.
Find urgent or Express care Compare care options
Daily online care

SSM Health Express Virtual Care hours, costs and limitations

Video visit
  • Daily from 6 a.m. to 10 p.m.
  • Average wait listed at about 20 minutes during operating hours
  • Current main page lists a maximum cost of $61
  • Useful when visual examination may help
  • No charge when the concern cannot be handled through the visit under the stated policy
E-visit questionnaire
  • Daily from 6 a.m. to 10 p.m.
  • Short symptom questionnaire through MyChart
  • Treatment plan generally returned within one hour during operating hours
  • Current main page lists a maximum cost of $41
  • No charge when the concern cannot be handled through the e-visit under the stated policy
Official price-page discrepancy: An older linked SSM page may display $59 for video and $39 for an e-visit, while the main current Express Virtual Care page displays $61 and $41. Review the price shown during checkout before submitting.

Where the patient must be located

The patient must be physically located in Missouri, Illinois, Oklahoma or Wisconsin during the virtual visit. Residency, insurance address or the location of a regular doctor does not replace this requirement.

Allergies
Cold, cough, flu or fever
Minor rash or insect bite
Pink eye
Minor cuts or small burns
Minor sprain or strain
Sinus symptoms
Selected urinary symptoms
Virtual care does not include the cost of medicine or outside testing. A clinician may direct you to an in-person office, urgent care or emergency department when examination, imaging or laboratory testing is necessary.
Start Express Virtual Care
Primary and specialty services

Care available through SSM Medical Group offices

Service, common need and preparation question
Service Common reasons for care What to confirm first
Family medicine Preventive visits, acute illness, chronic conditions and whole-family care. Age limits, new-patient status and on-site services.
Internal medicine Adult preventive care, complex conditions and medication management. Whether the provider handles your age and complexity.
Pediatrics Well-child care, immunizations, illness visits and developmental monitoring. Newborn acceptance, vaccine records and age range.
Obstetrics and gynecology Women’s preventive care, pregnancy, contraception and gynecologic conditions. Hospital affiliation, pregnancy acceptance and referral requirements.
Heart and vascular care Heart disease, rhythm concerns, blood vessels and cardiac follow-up. Testing location, authorization and whether hospital-based billing applies.
Nephrology Kidney disease, reduced kidney function and complex blood-pressure care. Recent laboratory results and referral records.
Urology Kidney stones, urinary problems, prostate care and urologic cancers. Imaging, urine testing, telehealth and medical-plaza location.
Behavioral health Mental-health evaluation, therapy, psychiatry and medication support. Service type, crisis limitations and insurance authorization.
Surgery and specialty outreach Consultations and specialty visits provided at selected community locations. The exact day because some rural specialists visit only on selected dates.
Hospital-department billing: Some medical-group offices are departments of an SSM Health hospital. Ask whether a facility charge or hospital-based billing structure may apply in addition to the professional service.
State-specific coverage

How to verify insurance without relying on a general logo list

SSM Health publishes regional insurance lists rather than one universal list. The page was revised by region during 2026, including separate information for Mid-Missouri, the St. Louis metro area, Oklahoma, Southern Illinois and Wisconsin.

Select the correct state and region A St. Louis contract list may not apply to Mid-Missouri, Oklahoma or Southern Illinois.
Identify the exact organization Confirm whether the provider is SSM Health Medical Group, SLUCare, Dean, Monroe or another SSM entity.
Read the complete plan name Use the product and network printed on the card, not only the insurer’s brand.
Give the insurer the office address A provider may practice at several locations with different network or billing arrangements.
Confirm the planned service Office visits, imaging, laboratory work, procedures and hospital-based services can process differently.
Ask about referral and authorization Network participation does not remove a plan’s referral, prior-authorization or designated-primary-care rules.
Oklahoma MultiPlan update: SSM Health states that it stopped participating in the MultiPlan, Claritev and PHCS network effective August 1, 2025, except that emergency-care rules may differ.
Insurance-verification call script
“My plan is [full product and network]. I am seeing [provider] at [complete office address] for [visit or service]. Is the provider, office and service in network? Do I need a referral or prior authorization, and what copay, deductible or coinsurance should I expect?”
Open regional insurance lists
Statement and payment workflow

How to read and pay an SSM Medical Group bill

Identify the billing entity Determine whether the statement is from the medical group, hospital, laboratory, pharmacy or another provider.
Compare the date and location Match the service date, provider and office with your appointment records.
Review the insurer’s explanation of benefits The explanation of benefits is not a bill, but it shows how the insurer processed the claim.
Check charges and adjustments Review the itemized summary, insurance payment, contractual adjustment and patient balance.
Question errors before paying Contact customer service when the provider, date, insurer, adjustment or amount does not match your records.
Pay through the correct channel Use MyChart, telephone or mail. MyChart medical-group payments post immediately under the official billing guidance.
Billing customer service

888-918-3512

Monday-Thursday, 8 a.m.-7 p.m.
Friday, 8 a.m.-5 p.m.

Billing email

billingquestions@ssmhealth.com

Do not include unnecessary sensitive health or payment information in ordinary email.

Billing-question script
“I am calling about the medical-group statement for service date [date]. My insurance explanation shows [status], but the statement shows [balance]. Please explain the charge, insurer payment, adjustment and patient responsibility.”
Pay or review an SSM bill
Manage a larger balance

Payment plans and combining new balances

SSM Health allows eligible patients to establish payment arrangements through MyChart or customer service. When a payment plan is created in MyChart, eligible selected accounts can be combined.

You received a new balance after starting a plan MyChart may allow the new account to be added. The payment amount or plan terms may change when balances are combined.
The bill is not visible in MyChart Confirm that the account belongs to SSM Health and is connected to the correct patient and portal account.
The monthly amount is unaffordable Call customer service before missing payments and ask about revised arrangements or financial-assistance screening.
You have hospital and physician balances Ask whether they can be handled together or require separate arrangements.
Do not ignore a statement while an insurance correction is pending. Tell billing that the claim is under review, record the representative’s name and obtain the expected next step.
Review payment arrangements
Medical-group financial assistance

How to apply when an SSM Medical Group bill is unaffordable

Medical-group financial assistance is available for qualifying uninsured, underinsured and financially distressed patients. The correct application depends on the medical-group name and service region.

Choose the correct financial-assistance application
Medical group How the form is submitted Important difference
SSM Health Medical Group in Missouri, Oklahoma and Southern Illinois Email, mail or fax to Patient Financial Services. Use the core SSM Health Medical Group application.
SSM Health Dean Medical Group Email, mail or fax under the published Dean process. Dean also describes a Community Care counseling program for uninsured and underinsured patients.
SSM Health Monroe Clinic Medical Group Email, mail or fax using the Monroe form. Older service dates may have different community-care and billing contacts.
Fond du Lac Regional Clinic Mail the specific form to the published Fond du Lac address. Do not send it automatically to the St. Louis processing address.

Core medical-group submission details

Mail
SSM Health Patient Financial Services
Attn: Financial Assistance
P.O. Box 411997
St. Louis, MO 63141
Email and fax

financialaid@ssmhealth.com

Fax: 314-989-6734

Correct organization-specific application
Every required household member
Requested income documents
Current insurance information
Patient account or bill information
Signature and date
Copies retained before submission
Delivery confirmation or fax report
Hospital assistance and medical-group assistance are not automatically the same. A physician bill and hospital bill may require separate review even when they relate to the same visit.
Medication and device assistance: Uninsured or underinsured patients may also qualify for manufacturer or patient-assistance programs for selected medicines and cardiac devices. SSM Health lists 314-989-2138 and the email addresses ssmdrugassistance@ssmhealth.com and MedsDeviceAsst@ssmhealth.com for this program.
Choose the correct assistance form Call financial customer service
Medical-record request

How to request SSM Medical Group records by region

Check MyChart first View available notes, results and health information when a limited portal copy meets your need.
Use a formal request for a complete chart A full history, outside transfer, legal request or complete image set may require formal authorization.
Select the correct state The official records page loads different electronic links, forms and contacts for Missouri, Illinois, Oklahoma and Wisconsin.
Choose medical group rather than hospital In St. Louis and Metro East, physician-office records use the Medical Group tab even when the office is located on a hospital campus.
Specify the record and date range Request only the notes, results, imaging reports, billing records or time period needed.
Identify the recipient completely Include the receiving person or organization, address, secure fax or electronic-delivery information.
Complete identity validation and authorization The electronic process asks the patient to validate identity and authorize release.
Save the request confirmation Keep the submission date, request type and delivery information for follow-up.
Important regional records distinctions
Region Medical-group route Practical warning
St. Louis metro and Metro East Use the Medical Group and SLUCare physician-office request process. Do not use the hospital form only because the office is on a hospital campus.
Oklahoma Medical-group records are routed through the Oklahoma process associated with St. Anthony Hospital in Oklahoma City. The published central fax is 405-231-8897 and records phone is 405-272-7400.
Southern Illinois Select the appropriate facility and office instructions. Centralia and Mount Vernon use different HIM phone and fax details.
Wisconsin Choose Dean, Monroe, Fond du Lac or the correct regional organization. Do not assume the Missouri medical-group instructions apply.
Portal record versus legal copy: A screenshot or printout from MyChart may be enough for personal reference, but another doctor, insurer, school, attorney or government agency may require a formal record or certified documentation.
Start a regional records request
After the appointment

Handle test results, prescriptions and referrals without repeated calls

A result appears before the provider calls Do not assume an abnormal flag establishes a diagnosis. Wait for the clinician’s interpretation or contact the ordering office when follow-up timing is unclear.
A result is missing Ask whether the test is pending, completed outside SSM Health, awaiting review or not released to MyChart.
You need a routine refill Submit the request before the medication runs out. Include the medicine, dose, instructions and correct pharmacy.
The refill is denied The patient may need an appointment, laboratory monitoring, insurance authorization or a medication change.
A referral has not been scheduled Ask whether it was sent, where it was sent, whether records were included and whether authorization is complete.
Your symptoms are worsening Contact the treating office for clinical guidance and use urgent or emergency care when the condition cannot safely wait.
Result follow-up script
“I completed [test] on [date] for [provider]. Can you confirm whether it is complete, whether the provider reviewed it, how I should receive the interpretation and what next step is recommended?”
Referral follow-up message
“My referral to [specialty] was discussed on [date]. Has it been sent, which office received it, were my records included, and is insurance authorization still pending?”
Regional patient shortcuts

Practical tips that can prevent wasted travel and billing surprises

01
Search by ZIP each time

SSM’s directory changes results based on the selected geographic location.

02
Save the suite and floor

Hospital-campus clinics may use a medical-plaza entrance and separate elevators.

03
Check Friday hours

Some Oklahoma and Missouri offices close at noon or earlier on Friday.

04
Confirm specialist visit days

Some Southern Illinois outreach specialties operate only on selected weekdays each month.

05
Ask about hospital-based billing

An office described as a hospital department may create different billing than a freestanding clinic.

06
Use MyChart before calling

Check appointment details, results, refills and billing information before waiting on the telephone.

07
Use the correct assistance form

Dean, Monroe, Fond du Lac and the core medical group use different instructions.

08
Keep insurance verification details

Save the representative’s name, confirmation number and exact provider address.

09
Check virtual checkout pricing

Official SSM pages currently show slightly different historical maximum prices.

Important patient contacts

SSM Health phone and email directory

Contact the department that can actually solve the problem
Need Contact Use it for
Medical advice or appointment The individual provider office Symptoms, refills, referrals, appointment changes and clinical instructions.
MyChart technical help 1-888-972-4278 Enrollment, account access, password recovery and technical problems.
Billing and financial customer service 888-918-3512 Statements, payment options and financial-assistance questions.
Billing email billingquestions@ssmhealth.com Non-urgent billing questions without unnecessary sensitive information.
Financial-assistance application financialaid@ssmhealth.com Submitting the correct core application and documentation when permitted.
Medication assistance 314-989-2138 Screening for selected medication and cardiac-device assistance programs.
Emergency 911 Life-threatening or limb-threatening medical conditions.
Do not send medical questions through a general contact form. SSM Health’s public contact form specifically warns against submitting medical questions or personal health information.
Multi-state location search

SSM Medical Group regional map

The map below provides a broad search view. It is not a substitute for the official location directory because similarly named offices may provide different specialties and hours.

Before starting navigation: Compare the city, street, suite, provider and appointment time with the MyChart confirmation. Do not navigate using the organization name alone.
Patient questions answered

SSM Medical Group frequently asked questions

Which SSM Medical Group is covered here?

This guide primarily covers SSM Health Medical Group offices in Missouri, Oklahoma and Southern Illinois. Wisconsin commonly uses Dean Medical Group, Monroe Clinic Medical Group or Fond du Lac Regional Clinic.

How do I find an SSM doctor?

Search the official provider directory by name, specialty, condition, city or ZIP. Open the profile and confirm the office, phone number, age group and appointment availability.

What can I do through MyChart?

You can schedule eligible appointments, message the care team, request refills, view results, complete eCheck-In, manage proxy access, pay bills and use participating urgent-care arrival tools.

What is the MyChart help number?

Call 1-888-972-4278 for technical account help. Use the treating medical office for clinical questions.

What are Express Virtual Care hours?

Video and e-visit services are listed as available daily from 6 a.m. to 10 p.m. for eligible patients physically located in Missouri, Illinois, Oklahoma or Wisconsin.

How do I know whether my insurance is accepted?

Open the list for the correct region and verify the exact provider, office address, service, plan and network with both SSM Health and the insurance company.

How do I pay a medical-group bill?

Use MyChart, telephone or mail. Billing customer service is available at 888-918-3512 during the published weekday hours.

Can I apply for financial assistance?

Qualifying uninsured, underinsured and financially distressed patients may apply. Choose the application matching the exact medical-group organization.

How do I request my records?

Start on the official medical-records page and select the correct state. Use a formal request when MyChart does not contain the complete record you need.

When should I use an emergency room?

Call 911 or use emergency care for life-threatening symptoms, major trauma, severe breathing trouble, chest pain, stroke signs, seizures or serious bleeding. Pregnancy complications and sick infants younger than one year also require emergency-level evaluation under SSM guidance.

Final live actions

Official SSM Health patient tools

The patient workflows and important limitations are explained above. Use the official systems when you are ready to search a live schedule, open MyChart, hold an urgent-care place, pay a bill or submit a record or assistance request.

Find a provider Find a location Open MyChart Choose urgent or emergency care Check insurance Pay a bill Request records Financial assistance
Independent patient-information notice:

USMedicalGroup.org is not SSM Health or SSM Health Medical Group. It cannot diagnose a condition, schedule an appointment, provide portal access, guarantee insurance coverage, process a payment, approve financial assistance or release medical records.

Provider availability, office hours, insurance contracts, virtual-care pricing, location services and patient policies can change. Confirm time-sensitive details with the treating office or official SSM Health system.

This article provides general educational information and does not replace professional medical advice. Call 911 for a life-threatening emergency.

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