Silver Pine Medical Group 2026: Locations, Portal & Same-Day Care

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Macomb County and Metro Detroit · Primary care, same-day visits, telehealth and patient tools

Choose the Right Silver Pine Office, Visit Type and Patient Service Before You Travel

Silver Pine Medical Group provides family-focused primary care at seven Michigan offices in Sterling Heights, Macomb, Shelby Township, Chesterfield, Lenox and Washington. Its team cares for children, adults and seniors while also offering same-day visits, evening and weekend telehealth, diagnostic testing and coordinated chronic-care support.

This guide explains the complete patient process: how to select an office, book the correct appointment, use FollowMyHealth, schedule blood work, prepare for a physical, understand specialty services, request records and submit FMLA or disability paperwork without unnecessary delays.

Book an office appointment Open patient portal Choose the right care
Emergency warning: Call 911 or go to the nearest emergency department for chest pain, severe trouble breathing, stroke warning signs, loss of consciousness, overdose or poisoning, uncontrolled bleeding, a severe burn or another potentially life-threatening condition.
Seven locations

Offices across Macomb County and northern Metro Detroit.

Main phone

586-726-4823

Provider network

21 physicians and 19 advanced practice providers listed.

After-hours access

Evening and weekend telehealth available seven days a week.

Care model

BCBSM-designated Patient-Centered Medical Home.

Start with the correct care level

Which Silver Pine Medical Group visit should you choose?

PRIMARY OR ROUTINE CARE Use your regular Silver Pine team

Schedule the office for annual physicals, Medicare wellness visits, preventive screening, routine pediatric care, medication follow-up and chronic-condition management.

Best for: continuity, prevention, diabetes, blood pressure, cholesterol, asthma, depression, allergies and long-term treatment plans.
SAME-DAY OR TELEHEALTH You are sick but not in danger

Same-day office and telehealth visits may be appropriate for colds, sore throat, ear pain, cough, sinus symptoms, urinary infections, minor strains, headaches and selected medication concerns.

Call or book online. Evening and weekend telehealth appointments are advertised seven days a week.
EMERGENCY DEPARTMENT Symptoms could threaten life or function

Do not wait for a telehealth link or office callback when delay could cause serious harm.

Call 911 for chest pain, stroke signs, severe breathing trouble, heavy bleeding, overdose or sudden loss of consciousness.
Silver Pine’s “Call Us First” approach: For most non-emergency concerns, contact primary care before choosing urgent care or the ER. The care team can help determine whether an office visit, telehealth appointment, urgent care or emergency department is appropriate.

Go directly to the patient task you need

The useful instructions are explained below. Official systems are mainly reserved for the final booking, portal, payment or records action.

Family primary-care network

What Silver Pine Medical Group provides

Silver Pine is primarily a family-medicine and primary-care organization. Its physicians and advanced practice providers care for patients across the lifespan, supported by care managers, hospitalists and selected diagnostic, therapy, vein and wellness services.

Children

Well-child examinations, growth and development monitoring, immunizations and urgent sick visits.

Adults

Physicals, preventive screening, acute illness treatment and chronic-condition management.

Seniors

Annual wellness visits, medication review, preventive care and coordinated chronic-disease support.

Extended services

Diagnostics, laboratory draws, physical therapy, vein treatments, wellness coaching and care management.

Patient-Centered Medical Home: Silver Pine states that its physicians, advanced practice providers, nurses, medical assistants and care managers work as a coordinated team. Patients are expected to keep appointments, report changing symptoms and actively participate in treatment decisions.
Seven Michigan offices

Silver Pine Medical Group locations, hours and local planning tips

Current office directory—confirm hours before travel
Office Address Published office hours Useful local detail
Sterling Heights 43455 Schoenherr Road, Suite 2, Sterling Heights, MI 48313 Mon 8:30-5; Tue 8:30-5; Wed 7-4:30; Thu 8-5; Fri 7-5; Sat 8-11:30 The only office currently publishing regular Saturday hours.
Macomb – Hall Road 15959 Hall Road, Suite 110, Macomb, MI 48044 Mon 8-4:30; Tue 9-7; Wed 8-7; Thu 7:30-7; Fri 8-4 Located in the Beaumont Macomb Medical Center building.
Macomb – Romeo Plank 48801 Romeo Plank Road, Suite 103, Macomb, MI 48044 Mon 8-5; Tue 8-4:30; Wed 8-5; Thu 8-3; Fri 8-4 Use “Romeo Plank” when booking to avoid confusion with the Hall Road office.
Shelby Township 53950 Van Dyke, Shelby Township, MI 48316 Mon 9-8; Tue 7-3:30; Wed 7-4; Thu 8-2:30; Fri 8-4 Monday evening appointments are currently published until 8 p.m.
Chesterfield 31225 23 Mile Road, Chesterfield, MI 48047 Mon 8-6:30; Tue 7-3:30; Wed 9:30-7:30; Thu 8-4; Fri 8-5 Wednesday appointments currently extend into the evening.
Lenox 36555 26 Mile Road, Suite 2500, Lenox, MI 48048 Mon 8-4; Tue 7-3:30; Wed 11-7; Thu 8-4; Fri 8-5 Wednesday starts later and remains open until 7 p.m.
Washington 57850 Van Dyke Avenue, Suite 100, Washington, MI 48094 Mon 9-8; Tue 8-4:30; Wed 8-7; Thu 8-6; Fri 8-4 The office page lists Suite 100; the laboratory page separately lists Suite 600. Confirm the correct suite for the scheduled service.
One telephone number serves all offices: Call 586-726-4823 and state the exact location, provider and service you need.
Confirm the office name and street
Confirm the suite number
Ask whether the service is offered there
Verify the provider works at that office
Confirm laboratory and office hours separately
Check same-day availability before driving
Check live location hours Call all locations
Appointment workflow

How to schedule the correct Silver Pine appointment

Choose the appointment type Decide whether you need a physical, wellness visit, pediatric checkup, sick visit, chronic-care follow-up, medication review, diagnostic test, lab draw or specialty service.
Select the preferred location Compare travel time with the published early, evening and Saturday hours.
Use online scheduling or call Online booking is available through Phreesia. Call when the visit is urgent, complex, for a procedure or difficult to classify.
State whether you are new or established Available appointment types, records requirements and scheduling options may differ.
Verify insurance before the appointment Give the office the complete plan and network name printed on the card.
Confirm preparation instructions Ask about fasting, medication changes, paperwork, arrival time and whether transportation is needed after a procedure.
Save the confirmation Record the location, suite, provider, visit type, date, arrival time and expected payment.
Appointment call script
“I need a [visit type] for [main reason]. I am a [new/established] patient and prefer the [location] office. My insurance is [full plan and network]. Which provider has the earliest appropriate appointment, what should I bring, and is any fasting, referral or authorization required?”
Book online Schedule by phone
Seven-day non-emergency access

Same-day office care and evening or weekend telehealth

Same-day office visit

Useful when an examination, vital signs, urine test, throat test or hands-on assessment may be needed.

Telehealth sick visit

Useful for selected concerns that can be safely assessed through video without immediate hands-on testing.

Call-Us-First guidance

Useful when you are unsure whether primary care, urgent care or the emergency department is appropriate.

Where to seek care based on the problem
Care setting Examples listed by Silver Pine Important limit
Doctor’s office Colds, sore throat, ear pain, cough, sinus symptoms, strains, minor cuts or burns, urinary infections, refills and routine care. Call first when testing, sutures or imaging may be needed.
Urgent care Non-emergency illness or minor injury when the doctor is unavailable. Copays may be higher and the urgent-care clinician may not know the full medical history.
Emergency room Chest pain, severe head or abdominal pain, stroke signs, loss of consciousness, overdose, heavy bleeding or severe burns. Use for emergencies requiring immediate hospital-level evaluation.
Telehealth cannot replace emergency examination. Severe abdominal pain, chest pain, stroke symptoms, significant breathing trouble, major injury or loss of consciousness requires urgent in-person emergency care.
Same-day call script
“My main symptom is [symptom], it started [time], and it is [stable/worsening]. I have or do not have fever, severe pain, breathing difficulty, fainting or heavy bleeding. Is a same-day office visit, evening telehealth visit, urgent care or ER most appropriate?”
Book after-hours telehealth Review care-level guidance
Prevent check-in delays

What to bring to a Silver Pine Medical Group visit

Government-issued photo identification
Current primary and secondary insurance cards
Medication list with dose and frequency
Allergy and reaction information
Previous physician or hospital records
Recent laboratory and imaging reports
Referral or authorization when required
Pharmacy name and telephone number
Home blood-pressure or glucose readings
Questions written in priority order

Forms vary by age and visit type

0-14
Children

Use the current pediatric new-patient or complete-physical paperwork and bring vaccine records.

15+
Teens and adults

Silver Pine publishes separate new-patient and physical-exam forms for patients age 15 and older.

AWV
Medicare wellness

Complete the Annual Wellness Visit paperwork requested for that appointment.

Controlled-medication visits: Review the current controlled-substance policy and bring accurate medication, pharmacy and previous-prescriber information.
Download patient forms
Care from infancy through adolescence

Silver Pine pediatric visits and immunizations

Well-child visits

Routine appointments monitor growth, development, preventive needs and family concerns.

Immunizations

Silver Pine states that recommended childhood vaccines are available at each office based on physician guidance and current schedules.

Urgent sick visits

Appointments for children of any age may be available during regular, evening, weekend and after-hours periods.

Complete vaccine record
Growth or feeding concerns
Developmental milestones
School or sports requirements
Medication and allergy list
Parent questions about sleep or behavior
Sports-physical tip: Schedule before the school or team deadline. Bring the organization’s form, glasses or contacts, medication list and details about previous concussion, chest pain, fainting or orthopedic injury.
Child emergency: Call 911 for severe breathing difficulty, blue or gray lips, seizure lasting several minutes, unresponsiveness, severe allergic reaction, major trauma or another life-threatening condition.
Prevention and long-term care

Adult and senior primary-care services

Visit type and what to prepare
Visit What Silver Pine may address What the patient should bring
Complete physical Preventive review, heart-disease and cancer screening, sex-specific screening, vaccines and health-maintenance planning. Family history, prior screening dates, medication list and current concerns.
Chronic-care follow-up High blood pressure, cholesterol, diabetes, depression, asthma, allergies and other long-term conditions. Home readings, medication adherence details, specialist notes and recent results.
Annual wellness visit Risk review, prevention planning, medication review and health-status assessment. Completed AWV form, current doctors, pharmacy and durable medical equipment list.
Acute sick visit Respiratory or urinary infections, headaches, back pain, sprains and strains. Symptom timeline, temperature, treatments tried and medication allergies.
Care-management support: Silver Pine care managers work with physicians, patients and caregivers to improve chronic-condition management and reduce avoidable medical use.
Bring real home data: A written or electronic log of blood pressure, glucose, weight, symptoms and missed medication doses is more useful than trying to remember several weeks during the appointment.
Testing available within the group

Silver Pine diagnostic testing explained

Diagnostic test, purpose and preparation question
Test What it evaluates Confirm before the appointment
Echocardiogram Ultrasound images of heart structure and function. Location, order, insurance authorization and expected appointment length.
Ultrasound study Soft tissue, organs, blood flow or other body structures depending on the order. Fasting, full-bladder instructions and the exact body area being examined.
Electrocardiogram Electrical activity and rhythm of the heart. Whether the test is part of an office visit or a separate scheduled service.
Pulmonary-function testing How effectively the lungs move air and perform selected breathing functions. Inhaler instructions, smoking restrictions and illness-related rescheduling rules.
EMG or nerve-conduction test Electrical function of muscles and peripheral nerves. Skin-product restrictions, medication guidance and which limbs will be tested.
Do not stop medication without instructions. Ask the ordering office which medicines, inhalers or supplements should be taken or held before a diagnostic test.
Review listed diagnostic tests Schedule diagnostic testing
Blood-draw rules

Silver Pine laboratory scheduling and insurance warning

Walk-in laboratory draws are not the published process. Silver Pine states that all blood draws must be scheduled. Call before arriving.
Confirm that an order exists Ask whether the clinician entered the test and whether an outside order is accepted.
Check the required laboratory network Some insurance plans require Quest Diagnostics or another outside laboratory.
Schedule before the physical When results are needed for a physical, arrange the draw early enough for processing and clinician review.
Ask about fasting Confirm the allowed food, water, coffee, medications and fasting duration.
Confirm the laboratory location Not every service uses the same suite or exact hours as the physician office.
Quest restriction: Silver Pine states that it does not draw blood when the health plan requires the specimen to be sent to Quest. Confirm the approved laboratory directly with the insurer.
Washington address discrepancy: The office directory lists Suite 100, while the current laboratory-hours page lists Suite 600 at 57850 Van Dyke. Call to confirm where the blood draw will occur.
Laboratory call script
“My provider ordered [tests]. Does the order appear in my chart, does my insurance require Quest or another laboratory, must I fast, which medications should I take, and which Silver Pine office and suite should I use?”
Check current blood-draw hours Schedule a blood draw
Care beyond a standard office visit

Physical therapy, vein care, wellness and care management

Physical therapy

Postoperative, acute-injury, chronic or overuse-injury and transitional rehabilitation through the Orthopedic Edge partnership.

Vein Center

Evaluation and selected treatment for painful, swollen, bulging, heavy or symptomatic varicose and spider veins.

Wellness program

Medically supervised weight management focused on metabolic health, fat loss, lean-mass preservation and sustainable behavior change.

Care management

Team-based support for patients and caregivers managing chronic medical conditions and complex care needs.

Physical-therapy preparation

Therapy order or referral when required
Operative report after surgery
Imaging and specialist restrictions
Insurance visit limit and authorization
Comfortable clothing and footwear
List of movements that worsen symptoms

Vein Center treatments listed

V
Varithena

Foam-based treatment used for selected problematic veins after clinical and ultrasound evaluation.

L
EVLA

Endovenous laser treatment used to close selected unhealthy veins.

S
Sclerotherapy

Injection treatment for selected spider or varicose veins.

Insurance coverage is not automatic. Silver Pine states that vein treatments are often covered, but medical necessity, ultrasound findings, prior conservative treatment and authorization rules can affect coverage.
Wellness eligibility: Silver Pine states that patients must already be established with the medical group to join its wellness program. Call 586-726-4823, extension 2023, or email wellness@silverpinedocs.com.
Physical therapy information Vein Center information Wellness program
FollowMyHealth access

What the Silver Pine patient portal can do

A
Request appointments

Submit routine appointment requests through the secure account.

C
Change appointments

Request changes to eligible scheduled visits.

M
Secure messages

Send non-emergency questions to the care team.

Rx
Prescription refills

Request routine medication renewals before running out.

T
Test results

Review available diagnostic and laboratory results.

24
Anytime access

Use FollowMyHealth from a supported web browser or mobile device.

The portal is not emergency care. Do not send chest pain, severe breathing symptoms, stroke signs or another emergency and wait for a reply.
Refill timing: Submit routine requests several business days before the medication runs out. Some medicines require an appointment, laboratory monitoring or controlled-substance review.
Open FollowMyHealth Download portal instructions
Troubleshooting

What to do when FollowMyHealth is not showing what you need

No invitation or connection request Ask Silver Pine to verify your email address, telephone number and portal enrollment status.
A recent result is missing The test may still be processing, awaiting clinician review or stored in an outside hospital or laboratory system.
An appointment request is urgent Call 586-726-4823 instead of waiting for a routine portal response.
A refill has not been approved Confirm that the medication, strength, pharmacy and required follow-up visit are correct.
An older record is unavailable Use the HealthMark medical-record request for historical or complete records.
A hospital result is missing Contact the hospital’s medical-record department or portal because inpatient records may remain in a separate system.
Dependent access is needed Ask the office for the correct proxy-access process rather than sharing another person’s password.
The patient’s condition is worsening Contact the office, on-call team or emergency services based on the seriousness of the symptoms.
Coverage verification

How to confirm insurance before a Silver Pine visit or test

Silver Pine’s public pages do not provide one detailed, universally applicable list of every current insurance product. Coverage must be checked using the exact provider, office, service and network.

Patient-Centered Medical Home does not equal automatic coverage. Silver Pine’s Blue Cross Blue Shield of Michigan PCMH designation describes its care model. It does not confirm that every Blue Cross or other insurance product covers every provider or service.
Read the full plan name Include HMO, PPO, Medicare Advantage, Medicaid, exchange or employer-network wording.
Verify the individual provider Ask whether the selected physician or advanced practice provider is in network.
Verify the location Coverage can depend on where the service is performed.
Describe the exact service Office visits, laboratory work, echocardiograms, ultrasound, EMG, therapy and vein treatment may have different rules.
Ask about authorization Diagnostic, therapy and vein services may require prior approval.
Confirm the laboratory network Ask specifically whether the plan requires Quest or another outside lab.
Insurance verification script
“I am scheduled with [provider] at the [location] office for [visit or test]. My plan is [full product and network]. Is the provider, office and service in network? Do I need a referral or authorization, and must my laboratory work go to Quest or another lab?”
Statement and online payment

How to review and pay a Silver Pine Medical Group bill

Check the patient and date Confirm that the statement belongs to the correct family member and service date.
Compare insurance processing Match the statement with the insurer’s explanation of benefits.
Identify separate services An office visit, diagnostic test, laboratory service, hospital care or outside vendor may generate different charges.
Question missing payments or adjustments Contact the office before paying when the statement does not match insurance or a saved receipt.
Use the official PayMyDoctor portal Begin from the Silver Pine website and verify the account information before entering card details.
Patient or responsible-party name
Account or statement number
Service date
Insurance explanation of benefits
Previous payment receipt
Questioned charge or adjustment
Billing-question script
“I am reviewing the balance for [patient and service date]. Please explain the original charge, insurance payment, adjustment and patient responsibility. Does the account need corrected insurance, coding review or posting of a previous payment?”
Open official payment portal Call Silver Pine
HealthMark record release

How to request Silver Pine Medical Group medical records

Start in HealthMark Request Manager Enter an email address to receive the secure request link.
Identify the patient completely Use the legal name, date of birth and other requested identity information.
Select Silver Pine Medical Group Confirm the organization and location before submitting.
Request the smallest useful record set Name the date range and record types needed for the new doctor, insurance company, attorney or personal copy.
Complete authorization and delivery details Verify the receiving name, email, fax or secure destination.
Watch for the secure download email HealthMark sends a link when the records are ready.
Medical-record timing and support
Stage Published information What to do
Fast requests Silver Pine says some records may be available in as few as 8 business hours. Watch the email used to create the request.
Typical processing HealthMark’s current patient page says standard requests generally take about 2-3 business days. Allow normal processing before requesting status.
Physician approval Silver Pine says some requests may take up to 5 business days. Contact HealthMark after more than 5 business days.
Support hours Live HealthMark support is listed Monday-Friday, 8 a.m.-6 p.m. Central. Use the official support center or live chat.
Hospital records may be separate. A hospital maintains inpatient nursing, medication, facility and procedure records. Silver Pine may maintain the physician or primary-care portion. A complete episode may require requests from both.
Start HealthMark request Email request status
FMLA and disability paperwork

Silver Pine form fees, submission options and turnaround times

Current FMLA and disability form charges
Request type Published fee Published turnaround
Standard form $30 per form Up to 5-7 business days after submission.
Updated form $15 Confirm timing with the form team.
Expedited form $50 Within 3 business days.
Complete the patient and employer sections Do not leave fields blank that must be completed before the clinician reviews the form.
Submit by email, fax or office drop-off Use fmlaforms@silverpinedocs.com, fax 586-262-5660 or any Silver Pine clinic.
Provide the deadline and delivery destination State where the completed form must be sent and whether you need a personal copy.
Pay before completion Silver Pine contacts the patient for additional information and payment.
Watch the selected communication method Completed forms may be returned through portal messaging, email or telephone arrangements.
Patient name and birth date
Employer or insurer name
Exact deadline
Job duties or functional requirements
Requested leave dates
Fax, email or delivery destination
Form-status script
“I submitted an FMLA or disability form on [date] by [email/fax/drop-off]. Can you confirm it was received, whether payment or an appointment is still required, the expected completion date and how the completed form will be returned?”
Email the FMLA team Call prompt 3, then 5 Review current form policy
Inpatient coordination

What happens when a Silver Pine patient is hospitalized?

Hospitalists are doctors who focus on inpatient care. Silver Pine states that it coordinates with hospitalist partners so hospitalized patients receive timely inpatient treatment and their primary-care team can remain involved in follow-up.

Corewell and Henry Ford

Silver Pine specifically references admission coordination involving Corewell Health Troy and Henry Ford Macomb Clinton Township.

Additional hospitalist partners

The practice also references McLaren Macomb, Ascension Rochester, Ascension St. John and Corewell Grosse Pointe.

After discharge

Primary care helps reconcile medications, review discharge instructions and coordinate ongoing specialists or testing.

Bring the discharge medication list
Bring test and imaging summaries
Know which medicines were stopped
Record specialist follow-up dates
Report new or worsening symptoms
Schedule primary-care follow-up promptly
Portal limitation: Hospital information may not immediately appear in FollowMyHealth. Bring the discharge packet even when the hospital says records will be sent electronically.
Macomb County patient shortcuts

Local tips that can prevent repeat calls, wrong-suite visits and extra costs

01
Name the exact Macomb office

Say “Hall Road” or “Romeo Plank” because both locations use a Macomb address.

02
Use Sterling for Saturday access

The Sterling Heights office currently publishes Saturday morning hours.

03
Check the Washington suite

The office and laboratory pages show different suite numbers. Confirm the destination before parking.

04
Verify Quest before lab day

Insurance requiring Quest cannot use the normal Silver Pine draw process.

05
Use evening offices strategically

Macomb, Shelby, Chesterfield, Lenox and Washington publish selected evening hours.

06
Book telehealth before urgent care

Seven-day virtual sick care may provide a lower-cost option for appropriate symptoms.

07
Submit records electronically

HealthMark sends a secure download link and can be faster than paper pickup.

08
Do not wait on FMLA forms

Standard completion may take up to five to seven business days after submission.

09
Dial Michigan 2-1-1 for support

Silver Pine lists 2-1-1 for food, housing, utility, financial and other community-resource referrals.

Use the correct channel

Silver Pine Medical Group phone, fax and email directory

Patient task and correct contact
Need Contact Best use
Appointments and general help 586-726-4823 All seven offices, same-day visits, service scheduling and call routing.
Central fax 586-726-8365 General office documents after confirming the correct recipient.
General feedback feedback@silverpinedocs.com Non-urgent patient feedback; do not use for emergency symptoms.
FMLA and disability forms fmlaforms@silverpinedocs.com
Fax: 586-262-5660		 Submitting current forms and requested documentation.
Medical-record status status@healthmark-group.com Requests that have exceeded the expected processing period.
Wellness program wellness@silverpinedocs.com
586-726-4823 ext. 2023		 Initial consultation for established Silver Pine patients.
Community assistance Dial 2-1-1 Michigan food, housing, utility, financial and social-service referrals.
Email is not an emergency channel. Do not send urgent symptoms, passwords, full Social Security numbers or unnecessary medical information through ordinary email.
Sterling Heights office

Silver Pine Medical Group main location map

Silver Pine Medical Group – Sterling Heights
43455 Schoenherr Road, Suite 2
Sterling Heights, MI 48313
Phone: 586-726-4823
Fax: 586-726-8365
Appointment check: Do not travel automatically to Sterling Heights. Confirm whether the appointment is scheduled at Hall Road, Romeo Plank, Shelby Township, Chesterfield, Lenox or Washington.
Patient questions answered

Silver Pine Medical Group frequently asked questions

What type of medical group is Silver Pine?

Silver Pine is primarily a family-medicine and primary-care group serving children, adults and seniors at seven Michigan locations.

What is the main phone number?

Call 586-726-4823 for appointments and help with any Silver Pine location.

How many locations are there?

Seven: Sterling Heights, two Macomb offices, Shelby Township, Chesterfield, Lenox and Washington.

Are same-day appointments available?

Yes. Silver Pine promotes same-day office visits for appropriate non-emergency concerns, subject to availability.

Is telehealth available at night or on weekends?

Silver Pine advertises evening and weekend telehealth sick visits seven days a week.

Which location is open Saturday?

The Sterling Heights office currently publishes Saturday hours from 8 a.m. to 11:30 a.m.

What can FollowMyHealth do?

Patients can request or change appointments, send secure messages, request refills and review available test and laboratory results.

Does Silver Pine care for children?

Yes. Pediatric care includes well-child visits, immunizations and urgent sick appointments for children of all ages.

What diagnostic tests are available?

Silver Pine lists echocardiograms, ultrasound, ECG, pulmonary-function testing and EMG or nerve-conduction testing.

Do I need an appointment for blood work?

Yes. Silver Pine states that all blood draws must be scheduled.

What if my insurance requires Quest?

Silver Pine states that it does not draw laboratory work that the insurance plan requires to be processed by Quest.

How do I pay my bill?

Use the official PayMyDoctor link provided through the Silver Pine website.

How do I request medical records?

Submit the request through HealthMark’s secure Request Manager and watch for the download email.

How long do records take?

Some may be ready within eight business hours. Typical HealthMark requests may take two to three business days, while requests needing approval can take up to five business days.

How much is an FMLA form?

The current fees are $30 for a standard form, $15 for an updated form and $50 for expedited completion.

How long does an FMLA form take?

Standard processing may take five to seven business days. Expedited requests are listed as ready within three business days.

Does Silver Pine offer physical therapy?

Yes. Its program lists postoperative, acute-injury, chronic or overuse-injury and transitional rehabilitation.

Which vein treatments are available?

The Vein Center lists Varithena, endovenous laser ablation and sclerotherapy.

Can anyone join the wellness program?

The practice states that a person must already be an established Silver Pine patient.

What should I do after a hospital discharge?

Schedule primary-care follow-up and bring the discharge summary, medication list, results and specialist instructions.

Final live actions

Official Silver Pine Medical Group patient tools

The main rules, locations and workflows are explained above. Use these official systems when you are ready to complete the live action.

Book online Book after-hours telehealth Patient portal Make a payment Find a provider Locations and hours Request records Patient forms
Independent patient-information notice:

USMedicalGroup.org is not Silver Pine Medical Group, HealthMark, FollowMyHealth, Phreesia, PayMyDoctor or any hospital associated with the practice. It cannot diagnose a condition, schedule an appointment, approve insurance, release records or change a medical bill.

Providers, office hours, services, fees, portal access and insurance participation can change. Confirm time-sensitive details directly with Silver Pine Medical Group. Call 911 for a life-threatening emergency.

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