Inland Psychiatric Medical Group 2026: Portal & Locations

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Southern California mental-health guide · Psychiatry, therapy, portal and advanced treatment

Find the Right IPMG Provider, Office and Treatment Path Before Your First Visit

Inland Psychiatric Medical Group connects patients with psychiatrists, psychiatric nurse practitioners, psychologists and licensed therapists throughout Southern California.

This guide explains how to select a provider, book in-person or TelePsych care, prepare adult or minor intake forms, handle medication refills, verify insurance, understand TMS and Spravato, pay a bill, request records and find immediate crisis help.

Find an IPMG provider Open the patient portal Choose the right care
Immediate danger or medical emergency: Call 911 or go to the nearest emergency department if someone has attempted suicide, taken an overdose, has a weapon, is severely violent, cannot remain safe, is unconscious or has another serious medical emergency.
Emotional or mental-health crisis: Call or text 988 for free 24/7 support. You can contact 988 for yourself or because you are worried about a loved one. Veterans may call 988 and press 1.
Patient ages

Children, adolescents, adults and older adults.

Urgent appointment line

909-312-3300

Portal system

Kareo patient portal.

Regional reach

More than 30 Southern California offices are listed.

Billing department

909-307-1320

Start with the correct level of care

Which mental-health service should you use?

ROUTINE OUTPATIENT CARE Psychiatry, medication or therapy

Use a scheduled IPMG appointment for evaluation, medication management, psychotherapy, behavioral concerns, ongoing symptoms and treatment planning.

Best for: depression, anxiety, ADHD, trauma symptoms, mood changes, sleep problems and ongoing mental-health support.
URGENT BUT CURRENTLY SAFE Prompt appointment or crisis support

Call IPMG’s urgent appointment line when symptoms are worsening but the person can remain safe. Contact 988 when immediate emotional or crisis support is needed.

Use 909-312-3300 for urgent scheduling. Call or text 988 for immediate crisis counseling.
IMMEDIATE DANGER 911 or emergency department

Outpatient messages, appointment forms and portal requests are not appropriate when someone is in immediate danger.

Call 911 for an attempt, overdose, weapon, serious violence, unconsciousness or inability to remain safe.
Practical safety rule: When you are uncertain whether the situation can wait for an appointment, call 988 for crisis guidance or 911 when immediate danger is present.

Go directly to the IPMG patient task you need

The important steps are explained inside the page so patients can act without opening several forms or office pages first.

Multidisciplinary mental-health care

Inland Psychiatric Medical Group services explained simply

Service, purpose and the best first question to ask
Service What it may include What to confirm before booking
Adult psychiatry Diagnostic evaluation, medication management and coordinated treatment for adult mental-health conditions. Provider age range, insurance, office and in-person or virtual availability.
Child and adolescent psychiatry Evaluation and treatment of emotional, behavioral, attention, mood and developmental concerns in younger patients. The provider’s minimum age and whether a parent, guardian or school information is required.
Geriatric psychiatry Mental-health care for older adults, including mood, medication and cognitive concerns. Medical records, caregiver participation and medication-list requirements.
Medication management Reviewing symptoms, benefits, side effects, laboratory needs and safe use of psychiatric medications. Refill timing, monitoring requirements and pharmacy information.
Individual psychotherapy Structured talk therapy provided by psychologists, social workers or marriage and family therapists. Therapist specialty, session format, insurance and cancellation policy.
Family and couples therapy Treatment focused on relationships, communication and family-system concerns. Who must attend and whether the service is covered by the plan.
Group therapy IPMG advertises groups for concerns including depression and PTSD when a suitable group is active. Current topic, start date, screening requirements and session cost.
TelePsych Psychiatric assessment and follow-up through HIPAA-compliant video conferencing. California location, coverage, device requirements and whether an in-person examination is needed.
TMS Noninvasive magnetic stimulation offered for eligible patients after a clinical and safety evaluation. Diagnosis, prior treatment history, device safety screening and authorization.
Spravato Medically supervised esketamine nasal-spray treatment for eligible adults. REMS eligibility, transportation, monitoring time, insurance and oral-antidepressant plan.
Memory Clinic Cognitive screening and evaluation using tools that may include MoCA and Stroop testing. Whether the visit is specifically for the Memory Clinic and what caregiver or records are needed.
Gender-affirmation evaluation IPMG advertises hormone-readiness and surgery-readiness evaluations following WPATH-oriented standards. Required documentation, number of visits, letter criteria and cost.
A service shown on IPMG’s website may not be available at every location. Confirm the office, treating clinician and insurance authorization before traveling.
Southern California office network

Major Inland Psychiatric Medical Group locations and phone numbers

IPMG’s official directory contains more than 30 locations. Hours and weekend schedules sometimes differ by provider and may be updated separately, so call the chosen office before traveling.

Selected offices across IPMG’s main service regions
Location Address Phone Published weekday hours
Redlands 1809 W. Redlands Blvd., Redlands, CA 92373 909-335-3026 Monday-Friday, 8 a.m.-5 p.m.
Moreno Valley 23110 Atlantic Circle, Suites B & D, Moreno Valley, CA 92553 951-243-6455 Monday-Friday, 8 a.m.-5 p.m.
Hemet 162 N. Santa Fe St., Hemet, CA 92543 951-652-8107 Monday-Friday, 8 a.m.-5 p.m.
Rancho Cucamonga 8710 Monroe Court, Suite 150, Rancho Cucamonga, CA 91730 909-941-4870 Monday-Friday, 8 a.m.-5 p.m.; weekend availability is listed.
Claremont 540 W. Baseline Rd., Suite 3, Claremont, CA 91711 909-625-7175 Monday-Friday, 8 a.m.-5 p.m.
Chino 5475 Walnut Ave., 2nd Floor, Chino, CA 91710 909-902-1082 Monday-Friday, 8 a.m.-5 p.m.
Riverside 4049 Brockton Ave., Riverside, CA 92501 951-300-8124 Monday-Friday, 8 a.m.-5 p.m.
San Bernardino 2372 Sterling Ave., San Bernardino, CA 92404 909-887-6222 Monday-Friday, 8 a.m.-5 p.m.
Loma Linda 11306 Mountain View Ave., Suite A, Loma Linda, CA 92354 909-799-5400 Monday-Friday, 8 a.m.-5 p.m.
Hesperia 16279 Walnut St., Hesperia, CA 92345 760-947-0070 Monday-Friday, 8 a.m.-5 p.m.
Victorville 17310 Bear Valley Rd., Suite B-101, Victorville, CA 92395 760-660-6798 Monday-Friday, 8 a.m.-5 p.m.
Palm Desert 73700 Dinah Shore Dr., Suite 106, Palm Desert, CA 92211 760-832-6352 Monday-Friday, 8 a.m.-5 p.m.
Indio 81709 Dr. Carreon Blvd., Suite C-1, Indio, CA 92201 760-330-5161 Monday-Friday, 8 a.m.-5 p.m.
Lake Forest 24432 Muirlands Blvd., Suite 131, Lake Forest, CA 92630 949-582-5532 Monday-Friday, 8 a.m.-5 p.m.
Anaheim 1771 W. Romneya Dr., Suite D, Anaheim, CA 92801 714-872-9442 Monday-Friday, 8 a.m.-5 p.m.
Garden Grove 12377 Lewis St., Suite 105, Garden Grove, CA 92840 714-823-4780 Monday-Friday, 8 a.m.-5 p.m.
Laguna Hills 24012 Calle de la Plata, Suite 410, Laguna Hills, CA 92653 949-768-6845 Monday-Friday, 8 a.m.-5 p.m.
San Juan Capistrano 30240 Rancho Viejo, Suite E, San Juan Capistrano, CA 92675 949-226-6914 Monday-Friday, 8 a.m.-5 p.m.
Downey 10800 Paramount Blvd., Suite 306, Downey, CA 90241 562-543-2389 Monday-Friday, 8 a.m.-5 p.m.
Torrance 3625 Del Amo Blvd., Suite 120, Torrance, CA 90503 310-802-7352 Monday-Friday, 8 a.m.-5 p.m.
Directory accuracy warning: IPMG’s location page contains duplicated entries and some differing weekend schedules. Confirm the current address, provider and hours with the office before driving.
Search every IPMG location
Provider matching workflow

How to choose the right IPMG psychiatrist or therapist

Choose the type of help needed Decide whether you primarily need a psychiatric evaluation, medication management, psychotherapy, cognitive assessment or an advanced-treatment consultation.
Confirm the patient’s age Not every provider sees children, teenagers, adults and older adults.
Filter by location and credentials The provider directory supports locations and professional categories such as MD, NP, LCSW, PsyD and PhD.
Review the clinical focus Look for experience that matches depression, anxiety, trauma, ADHD, mood disorders, maternal mental health, child psychiatry or another concern.
Confirm in-person or TelePsych availability Some clinicians may offer only certain formats or locations.
Verify the exact insurance product Give the insurer the provider’s full name, credentials and service address.
Ask about the first available appointment Provider search results do not guarantee that a clinician is accepting new patients immediately.
Provider-selection call script
“I am looking for [psychiatry, medication management or therapy] for a patient age [age]. The main concerns are [brief concerns]. Our insurance is [complete plan]. Which providers are accepting new patients near [city], and do they offer in-person care, TelePsych or both?”
Search providers by location and credentials
Appointment setup

How to book an Inland Psychiatric Medical Group appointment

Urgent appointment request

Call 909-312-3300 when symptoms are worsening and a prompt outpatient appointment is needed.

Routine appointment

Use the official appointment request form or call the office where you want to receive care.

TelePsych appointment

Call 909-312-3300 or 951-566-4884, or submit the TelePsych request form.

Information to have ready

Patient’s legal name and date of birth
Current address and California location
Insurance carrier and member ID
Preferred office or TelePsych
Patient age and guardian information
Main symptoms and urgency
Current psychiatric medications
Preferred pharmacy
Referral or authorization
Language preference
Do not use an appointment form for a crisis. Use 988 for immediate crisis support and 911 for immediate danger.
Submit an appointment request Call urgent appointments
Adult, minor and Spanish packets

Which IPMG new-patient forms should you complete?

Choose the packet matching the patient and language
Form Who should use it Important preparation
Adult online packet A new adult patient completing registration electronically. Insurance, medications, medical history, emergency contact and previous treatment information.
Minor online packet A parent or guardian registering a child or adolescent. Guardian authority, school information, developmental history and custody documents when relevant.
Adult Spanish packet A Spanish-speaking adult patient. Use the Spanish online or printable packet published by IPMG.
Minor Spanish packet A Spanish-speaking parent or guardian completing a minor’s intake. Guardian, school, medication and developmental information.
Release form A patient authorizing IPMG to obtain or disclose records. Specific date range, record types and recipient contact information.
Telemedicine consent A patient preparing for TelePsych care. Review privacy, technology and emergency-location responsibilities.
Friends and family access A patient authorizing communication with a trusted person. Name the individual and the information that may be discussed.
OCD or adult ADHD screener A patient instructed to complete a symptom screener. Answer based on typical functioning, not only the best or worst day.
Submission options: IPMG says completed forms may be emailed to care@inlandpsych.com or submitted to the office before the appointment.
Privacy check: Verify the email address and attach only the records needed. Keep a copy of every submitted form.
Open official patient forms
Make the first evaluation more useful

What to bring to an IPMG psychiatric appointment

Photo identification
Insurance card and authorization
Medication bottles or accurate list
Medication allergies and prior side effects
Previous diagnoses and hospital history
Recent laboratory results
Prior psychiatric records
Therapist and primary-care contacts
Preferred pharmacy
Sleep, mood or symptom log
Custody or guardianship documents
Questions arranged by priority

Create a clear symptom timeline

1
What changed?

Describe mood, anxiety, sleep, attention, behavior, energy or unusual experiences.

2
When did it begin?

Note the first symptoms, recent worsening and major life or medical changes.

3
What has been tried?

List therapy, medications, doses, benefits, side effects and reasons treatment stopped.

High-value tip: Bring pharmacy printouts or prior medication records when you cannot remember previous psychiatric medicine names and doses.
Kareo patient access

How to use the Inland Psychiatric Medical Group patient portal

M
Secure communication

Connect with the treating office about routine, non-emergency concerns.

$
Payments

Open the payment section to review and pay an eligible balance.

D
Documents

Review available practice documents and information released to the account.

Fix common portal problems

The embedded portal does not load Use the direct Kareo login linked from IPMG’s portal page.
Your account needs activation or reset Email care@inlandpsych.com or call the office where you receive care.
The email address is wrong Ask staff to verify the email and demographic information connected to the chart.
You need a refill urgently Do not wait for a portal reply; IPMG requires a provider visit for refills.
You need complete records Use the formal release process because portal documents may not represent the complete chart.
You are in crisis Call or text 988, or call 911 when immediate danger is present.
Open IPMG’s portal page Open Kareo directly
Video psychiatric care

How IPMG TelePsych appointments work

IPMG uses HIPAA-compliant video conferencing for eligible psychiatric appointments. The patient may connect from a quiet, private California location using a computer, smartphone or tablet.

Request a TelePsych appointment Use the official request form or call 909-312-3300 or 951-566-4884.
Wait for availability and insurance review IPMG checks provider availability and benefits before confirming next steps.
Confirm your physical location Be prepared to state where you are at the time of the visit for safety and licensing purposes.
Test the technology Check internet, audio, camera, battery and portal or video link.
Use a private room Avoid joining while driving, working in public or using an unsafe location.
Keep medication and pharmacy details ready The provider may need to confirm labels, doses and refill information.
TelePsych plan examples listed by IPMG: Aetna, Blue Cross, Cigna, Optum and Magellan. This is not a guarantee of coverage for every product.
Telehealth insurance script
“Does my plan cover outpatient telepsychiatry with [provider] through Inland Psychiatric Medical Group? Is the provider in network, is authorization required and will my copay or deductible differ from an in-person visit?”
Request TelePsych care
Plan before medication runs out

How IPMG psychiatric medication refills work

Published IPMG rule: Patients must see the prescribing provider to receive a medication refill.
Check the medication supply Count the remaining doses and review whether refills remain on the label.
Schedule before the final week Appointment availability may not match the day medication runs out.
Complete required monitoring Some medicines require laboratory work, blood pressure, weight, pregnancy testing or other follow-up.
Bring the exact pharmacy information Confirm pharmacy name, street, city and telephone number.
Discuss benefits and side effects Explain missed doses, mood changes, sleep, appetite, movement symptoms or other concerns.
Medication safety: Do not stop, double or share psychiatric medication without professional guidance. Sudden changes can cause withdrawal, symptom relapse or other harm.
Refill appointment script
“I have [number] doses left of [medicine and strength]. My last visit was [date]. Do I need an appointment or laboratory work before the refill, and what is the earliest available appointment with the prescribing provider?”
Choose the correct clinician

Psychiatry, psychology and therapy are different services

Psychiatrist or psychiatric NP

Evaluates mental-health conditions and may prescribe or manage medication. Exact prescribing authority and services depend on credentials and clinical role.

Psychologist

Provides psychological evaluation, psychotherapy and, when offered, structured testing. Most California psychologists do not prescribe medication.

LCSW or LMFT

Provides psychotherapy for individual, family, relationship or behavioral concerns within the clinician’s licensed scope.

Many patients use combined care: A psychiatric clinician may manage medication while a therapist provides regular psychotherapy.
Cancellation cost: IPMG requires at least 24 hours’ notice and states that a therapy no-show may be charged at the full session price.
Noninvasive device-based treatment

What to know before requesting an IPMG TMS consultation

Transcranial magnetic stimulation uses repeated magnetic pulses delivered through a device placed near the scalp. IPMG promotes TMS for selected conditions after other treatment has not worked sufficiently.

Diagnosis and current symptom severity
Previous medication names and doses
Previous psychotherapy history
Seizure or neurological history
Head injury history
Metal or electronic implants
Cochlear implant or implanted stimulator
Insurance authorization requirements
What a session generally involves: A trained team positions a magnetic coil near the scalp and provides hearing protection. Treatment is outpatient and does not require anesthesia.
Safety screening matters: Tell the team about implanted metal or electronic devices in or near the head, seizure history, neurological conditions and every medication or substance used.
Insurance preparation: Keep documentation of medication trials, treatment duration, therapy and prior outcomes because authorization criteria may require it.
Request a TMS consultation
Medically supervised esketamine care

What to know before an IPMG Spravato evaluation

Spravato is the brand name for esketamine nasal spray. It is used for specific adult depression indications and is available only through a restricted safety program.

Complete the psychiatric evaluation The clinician reviews diagnosis, prior antidepressant treatment, medical history and current safety needs.
Verify insurance and REMS eligibility The treatment site and patient must follow the required safety program.
Follow eating, drinking and medication instructions Use the exact directions supplied by the certified treatment center.
Receive treatment in the clinic Spravato is not taken home for unsupervised use.
Remain for monitoring Patients are monitored for at least two hours because sedation, dissociation, blood-pressure changes and other effects can occur.
Arrange transportation Patients should not drive or operate machinery until the next day after a restful sleep.
Spravato is not emergency stabilization. Acute suicidal thoughts or behavior require immediate safety evaluation. Call 988 for crisis support or 911 when there is immediate danger.
Request Spravato information
Cognitive concerns

How the IPMG Memory Clinic differs from a routine appointment

IPMG’s Memory Clinic advertises 30–45 minute sessions and cognitive tools including MoCA and Stroop testing. Its appointment form is specifically for memory-clinic services.

Bring an accurate medication list
Bring hearing aids and glasses
Invite a knowledgeable caregiver when permitted
Describe changes in memory and daily function
Bring neurology and imaging records
List driving, safety or medication concerns
Do not use the Memory Clinic form for a routine psychiatry visit. The official page specifically limits that booking form to Memory Clinic appointments.
Review Memory Clinic details
Verify the exact plan

Insurance and Medi-Cal at Inland Psychiatric Medical Group

IPMG states that it accepts many major commercial and government plans, but participation varies by provider, location, service and plan product.

Medi-Cal

IPMG’s FAQ states that Medi-Cal is accepted for patients enrolled with IEHP.

TelePsych examples

The TelePsych page lists Aetna, Blue Cross, Cigna, Optum and Magellan as examples.

Advanced treatment

TMS and Spravato commonly require separate clinical documentation and prior authorization.

Read the complete plan name Identify the HMO, PPO, EPO, Medicare, Medi-Cal or employer network.
Provide the exact clinician Network participation can differ among providers at the same office.
Provide the service address Verify the location where the visit will occur.
Describe the service Ask separately about psychiatry, psychotherapy, TelePsych, testing, TMS or Spravato.
Ask about authorization Confirm referral requirements and approved number of visits.
Save the call reference Record the insurer representative, date and reference number.
Insurance-verification script
“I plan to receive [service] from [provider] at Inland Psychiatric Medical Group’s [location]. Is the provider and location in network for my exact plan? Is authorization required, and what copay, deductible or coinsurance applies?”
Three payment methods

How to pay an Inland Psychiatric Medical Group bill

Patient portal

Sign in and open the payment section.

Statement code

Use the 16-digit code printed at the bottom left of an eligible statement.

Telephone payment

Call the office where the provider visit occurred.

Confirm the patient and service date Make sure the balance belongs to the correct family member and appointment.
Compare the insurance explanation Match the charge, allowed amount, insurer payment and patient responsibility.
Use the correct office Telephone payments are directed to the office where the patient was treated.
Enter the statement code carefully Confirm the date of birth and displayed account before entering card details.
Keep payment proof Save the amount, date and confirmation number.
IPMG Billing Department

Phone: 909-307-1320

Email: billing@inlandpsych.com

Monday-Thursday: 8:30 a.m.-5 p.m. PT

Friday: 8:30 a.m.-4:30 p.m. PT

Payment question checklist

Have the statement, patient name, service date, insurance explanation and payment confirmation ready.

Open official IPMG bill pay Call billing
Avoid an expensive missed session

IPMG cancellation and no-show policy

Required notice

IPMG requires at least 24 hours’ advance notice to cancel an appointment.

Therapy no-show cost

The published FAQ states that therapy patients may be charged the full session price when proper notice is not provided.

Call the local office as soon as plans change
Record the cancellation date and staff member
Ask whether telehealth is an alternative
Reschedule medication visits before medicine runs out
Formal authorization process

How to request Inland Psychiatric Medical Group medical records

Download the release form Use the official form from IPMG’s patient-forms page.
Identify the patient accurately Include legal name, date of birth, contact information and treating office.
Select a date range Request only the period needed unless the complete chart is necessary.
Identify the record types Examples include evaluations, progress notes, medication history and laboratory information.
Name the recipient Provide the person or organization, address and secure delivery information.
Sign as patient or authorized representative A guardian or legal representative may need supporting documentation.
Confirm submission instructions Contact the treating office before sending sensitive records by ordinary email.
Keep proof of submission Save the completed form, sent email, fax confirmation or delivery receipt.
Mental-health record detail: Some psychotherapy notes may be handled differently from ordinary medical records. Ask what the receiving provider actually needs.
Download IPMG’s release form
Patient concern and escalation

How to submit feedback or a formal IPMG grievance

General feedback

Email care@inlandpsych.com or use IPMG’s contact form for a non-urgent suggestion or service question.

Formal grievance

Use the official grievance form and identify the patient, office location and specific concern.

Write a grievance that can be investigated

Patient name and contact information
Office location and provider
Date and approximate time
What occurred in chronological order
Names of staff involved when known
The resolution you are requesting
A grievance form is not crisis care. Use 988 for immediate crisis support and 911 when there is immediate danger.
Submit an IPMG grievance
Problem-solving board

What to do when an IPMG patient task goes wrong

The office cannot find your appointment Provide the provider, location, date, confirmation message and whether it was in person or TelePsych.
The portal will not load Use the direct Kareo login and request an access reset from care@inlandpsych.com.
Your provider is not listed at the expected office Call before traveling because provider schedules can span several locations.
Your insurer denies TelePsych Ask whether in-person care is covered and request the denial reason or authorization requirement.
Your medicine will run out Call immediately for the required provider appointment rather than waiting for a routine portal response.
Your statement code does not work Confirm every digit and date of birth, then call the treating office or billing department.
The receiving clinician has no records Confirm the signed release, date range, recipient fax and submission proof.
Symptoms become unsafe while waiting Call or text 988, or call 911 when immediate danger is present.
Southern California patient shortcuts

Practical IPMG tips that can prevent delays

01
Confirm the exact office

IPMG operates many locations with different telephone and fax numbers.

02
Check provider age limits

A clinician listed as a psychiatrist may treat adults only or selected adolescent ages.

03
Schedule refills early

IPMG requires a provider visit for medication refills.

04
Cancel at least 24 hours early

This is especially important because therapy no-shows may be charged in full.

05
Use the direct Kareo page

It can help when the embedded portal does not display correctly.

06
Bring prior medicine history

Authorization for TMS or Spravato may depend on documented treatment trials.

07
Verify telehealth separately

In-person participation does not automatically guarantee TelePsych coverage.

08
Use 988 early

A person does not need to be actively suicidal to call or text 988 for support.

09
Keep submission proof

Save forms, records requests, cancellations and payment confirmations.

Use the correct contact

Inland Psychiatric Medical Group contact directory

Phone and email routing for common patient needs
Need Contact Best use
Urgent outpatient appointment 909-312-3300 Prompt appointment request when the patient is currently safe.
TelePsych scheduling 909-312-3300 or 951-566-4884 Telehealth availability, insurance and appointment setup.
Portal reset and forms care@inlandpsych.com Portal activation, completed forms and general non-urgent help.
Billing department 909-307-1320 Statements, insurance processing and payment questions.
Billing email billing@inlandpsych.com Non-urgent billing correspondence without unnecessary sensitive information.
Provider Relations 909-289-4075 Professional and provider-network matters rather than patient scheduling.
Crisis support Call or text 988 Immediate support for mental-health, emotional or substance-use crisis.
Immediate danger 911 Attempt, overdose, weapon, serious violence, unconsciousness or inability to remain safe.
Primary Redlands office

Map of Inland Psychiatric Medical Group in Redlands

Inland Psychiatric Medical Group
1809 W. Redlands Boulevard
Redlands, CA 92373
Phone: 909-335-3026
Location check: IPMG has many offices. Use this map only when your appointment confirmation specifically lists the Redlands location.
Patient questions answered

Inland Psychiatric Medical Group frequently asked questions

What is Inland Psychiatric Medical Group?

IPMG is a Southern California outpatient mental-health network with psychiatrists, nurse practitioners, psychologists and licensed therapists.

Does IPMG see children and teenagers?

Yes. IPMG states that it serves all ages, but each clinician’s age range must be confirmed individually.

What is the urgent appointment phone number?

Call 909-312-3300 for an urgent outpatient appointment request.

How do I find an IPMG provider?

Use the provider directory to filter by location, credentials and clinical focus, then verify availability and insurance.

What portal does IPMG use?

IPMG uses the Kareo patient portal.

How do I reset portal access?

Email care@inlandpsych.com or contact the office where you receive treatment.

Does IPMG offer TelePsych?

Yes. Eligible patients can receive video appointments through a HIPAA-compliant system.

Which plans may cover TelePsych?

IPMG lists examples including Aetna, Blue Cross, Cigna, Optum and Magellan, but the exact product must be verified.

Does IPMG accept Medi-Cal?

Its published FAQ states that Medi-Cal is accepted for patients enrolled with IEHP.

Can I get a refill without an appointment?

IPMG states that a patient must see the provider for a medication refill.

How much cancellation notice is required?

At least 24 hours of advance notice is required.

Can IPMG charge for a missed therapy session?

Yes. Its FAQ states that the full therapy-session price may be charged when adequate cancellation notice is not provided.

How do I pay an IPMG bill?

Use the patient portal, the 16-digit code on the statement or call the office where the visit occurred.

What is the IPMG billing number?

Call 909-307-1320.

Does IPMG provide forms in Spanish?

Yes. Adult and minor intake packets are available in English and Spanish.

How do I request medical records?

Complete the official release form and confirm the submission method with the treating office.

Does IPMG offer TMS?

Yes. Eligibility depends on diagnosis, treatment history, safety screening and insurance authorization.

Does IPMG offer Spravato?

Yes. It is provided to eligible adults in a certified healthcare setting with post-treatment monitoring.

What should I do during a mental-health crisis?

Call or text 988 for immediate crisis support. Call 911 when there is immediate danger or a serious medical emergency.

Final live actions

Official IPMG patient tools

The key workflows are explained above. Use these official systems when you are ready to complete a live provider search, appointment request, portal login, form submission, payment or grievance.

Find a provider Find a location Request an appointment Patient portal Patient forms TelePsych Pay a bill Submit a grievance
Independent patient-information notice:

USMedicalGroup.org is not Inland Psychiatric Medical Group, Kareo, IEHP or the 988 Lifeline. It does not schedule appointments, provide diagnosis, prescribe medication, determine insurance coverage, process payments or release medical records. Providers, locations, hours, services and plan participation can change.

This guide is educational and does not replace professional medical or mental-health care. Call or text 988 for crisis support and call 911 when immediate danger is present.

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