Horizon Family Medical Group 2026: Doctors & Locations

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Hudson Valley patient guide · Primary care, specialists, weekend care and portal help

Route Your Care Through Horizon Family Medical Group Without Booking the Wrong Office

Horizon Family Medical Group serves Orange County, New York and the greater Hudson Valley through primary-care offices, specialty suites, endoscopy locations and weekend-care clinics.

Several Horizon departments share a town, street or medical building. A Goshen appointment, for example, may be in a different suite for primary care, women’s health, ophthalmology, gastroenterology or nephrology. Save the specialty, suite and direct phone number—not only the town name.

Book an appointment Find a provider Choose the right care
Call 911 for a life-threatening emergency. Horizon primary care and weekend care should not delay emergency treatment for chest pain, stroke symptoms, severe breathing difficulty, loss of consciousness, uncontrolled bleeding, poisoning, severe burns or major head, neck or back injury.
Service region

Orange County, New York and the greater Hudson Valley.

Care range

Primary care plus more than a dozen specialty categories.

Weekend offices

Goshen and New Windsor.

Main patient line

1-800-859-0085

Information review

Official pages checked August 1, 2026.

Start with the correct care route

Primary care, specialist, weekend care or emergency department?

PRIMARY CARE Routine, preventive and continuing care

Use a primary-care office for physicals, immunizations, preventive care, chronic-condition management, common illness, minor injury and general women’s or pediatric care when offered by the provider.

Start here when you need a regular clinician, diagnosis of a new problem or coordination with a specialist.
SPECIALTY OR WEEKEND CARE A focused problem or non-emergency need outside normal hours

Use the matching specialty for eye, skin, kidney, digestive, hormone, lung, allergy or women’s-health needs. Weekend care evaluates selected unexpected illnesses and minor injuries.

Confirm the specialty, suite, appointment rules and current insurance participation.
911 OR EMERGENCY DEPARTMENT A dangerous or rapidly worsening condition

Emergency care is appropriate for severe bleeding, chest pain, stroke signs, seizure, collapse, major trauma, poisoning, serious wounds or severe breathing difficulty.

Do not wait for online booking, an email reply or a routine callback.

Jump directly to your Horizon patient task

Multispecialty Hudson Valley network

What Horizon Family Medical Group provides

Horizon combines community-based primary care with specialty practices. The provider directory includes physicians, nurse practitioners and physician assistants, and identifies which clinicians are currently shown as accepting patients.

Primary-care continuity

Routine physicals, preventive care, immunizations, acute illness, minor injury and chronic-condition management.

Specialty access

Focused care for digestive, kidney, hormone, lung, eye, skin, allergy, nutrition, behavioral and women’s-health needs.

Weekend access

Non-life-threatening care at designated Goshen and New Windsor offices when normal offices are closed.

Provider-status warning: “Accepting patients” can change before the directory is updated. Confirm the provider, location and insurance before changing a primary-care assignment.
More than a dozen service categories

Horizon Family Medical Group specialties explained

PCP
Primary care

Physicals, prevention, immunizations, acute care and chronic-condition management.

GI
Gastroenterology

Digestive symptoms, liver concerns, FibroScan evaluation and procedure planning.

ENDO
Endocrinology

Diabetes, thyroid, hormone, metabolism and related conditions.

RENAL
Nephrology

Kidney disease, reduced kidney function and related blood-pressure concerns.

LUNG
Pulmonology

Asthma, COPD, breathing problems and other respiratory conditions.

EYE
Ophthalmology

Medical and surgical eye evaluation at designated Cornwall, Goshen, Newburgh and Mahopac-area offices.

SKIN
Dermatology

Skin, hair and nail concerns at the Newburgh dermatology office.

WH
Women’s health

Reproductive, gynecologic and sexual-health services at Goshen and New Windsor offices.

ALL
Allergy and immunology

Food, environmental, pet, sting and immune-related concerns at the Monroe specialty office.

NUTR
Nutrition

Dietary assessment and counseling linked with digestive and metabolic care.

BH
Behavioral health

Social-work and behavioral-health support coordinated through Horizon providers.

PROC
Endoscopy

Colonoscopy, upper endoscopy and related procedures at designated New Windsor and Middletown locations.

Save the exact office and telephone number

Horizon primary-care location directory

Primary-care and combined primary-care offices
Office Address Phone Important detail
Chester 1460 Route 17M, Suite A, Chester, NY 10918 845-469-4211 Primary-care office; confirm provider availability before booking.
Florida 21 Edward J. Lempka Drive, Florida, NY 10921 845-651-1777 Primary care for Florida and nearby communities.
Goshen Suite 101 30 Hatfield Lane, Goshen, NY 10924 845-294-2733 Primary care and designated weekend care.
Goshen Suite 103 30 Hatfield Lane, Goshen, NY 10924 845-378-2222 Different primary-care suite from weekend care.
Highland Falls 144 Main Street, Highland Falls, NY 10928 845-446-4655 Primary care near the West Point and Highland Falls area.
Maybrook 721 Homestead Avenue, Maybrook, NY 12543 845-427-0884 Official directory lists several primary-care clinicians.
Monroe Suite 13 1200 Route 208, Monroe, NY 10950 845-783-6266 Do not confuse with the allergy and endocrinology office in Suite 15.
New Windsor – 17 Oakwood Terrace 17 Oakwood Terrace, Suite 100, New Windsor, NY 12553 845-561-1270 Primary care shares the address area with other Horizon specialty services.
New Windsor – 270 Quassaick 270 Quassaick Avenue, New Windsor, NY 12553 845-569-8494 Primary-care office near a separate gastroenterology and nutrition location.
New Windsor – 905 Little Britain 905 Little Britain Road, New Windsor, NY 12553 845-564-7066 Primary-care office; save the complete street address.
New Windsor – Route 9W 3078 Route 9W, New Windsor, NY 12553 845-561-3310 Combined critical care, pulmonology and primary-care listing.
New Windsor Suite 200 3068 US Route 9W, Suite 200, New Windsor, NY 12553 845-534-1505 Weekend care is in Suite 100 at the same street address.
Slate Hill 2904 Route 6, Suite 1, Slate Hill, NY 10973 845-355-4611 Primary care serving western Orange County.
Warwick – 21 Maple Avenue 21 Maple Avenue, Warwick, NY 10990 845-986-3311 One of two Warwick primary-care addresses.
Warwick – 5 Grand Street 5 Grand Street, Warwick, NY 10990 845-986-7885 Confirm which Warwick office your selected clinician uses.
Washingtonville 90 East Main Street, Washingtonville, NY 10992 845-496-2400 Primary-care office for Washingtonville and nearby areas.
Specialty and procedure routing

Key Horizon specialty offices

Specialty locations patients commonly confuse with primary-care offices
Specialty Location Phone Before you go
Women’s health 30 Hatfield Lane, Suites 105 or 109B, Goshen 845-291-7400 Confirm which suite appears on the appointment confirmation.
Women’s health 17 Oakwood Terrace, Suite 100, New Windsor 845-769-8054 This address also appears for other Horizon departments.
Gastroenterology 70 Hatfield Lane, Suite 204, Goshen 845-615-4000 Do not go to the 30 Hatfield Lane primary-care suites by mistake.
Gastroenterology 277 Quassaick Avenue, New Windsor 845-565-5630 Nutrition services are also associated with this location.
Endoscopy 88 Old Route 9W, New Windsor 845-549-1011 Follow the exact preparation document assigned by the procedure team.
Endoscopy 419 East Main Street, Suite 101, Middletown 845-956-1362 Confirm transportation, fasting and medication instructions.
Nephrology 30 Hatfield Lane, Suite 208, Goshen 845-294-0994 Bring recent kidney laboratory results and a medication list.
Endocrinology 1200 Route 208, Suite 15, Monroe 845-549-1010 Primary care is in Suite 13 at the same address.
Allergy and immunology 1200 Route 208, Suite 15, Monroe 845-476-3016 Ask whether allergy medicines must be held before testing.
Dermatology 400 Gidney Avenue, Suite 1, Newburgh 845-561-1565 Bring a medication list and photographs showing changes over time.
Ophthalmology 53 Route 17K, Suite 2, Newburgh 845-561-4274 Ask whether pupil dilation may affect driving after the visit.
Ophthalmology 30 Hatfield Lane, Suite 106, Goshen 845-360-5947 Save Suite 106 because several specialties use the same building.
Location-list caution: Horizon’s directory contains several offices at the same address and a few similarly named suites. Use the telephone number and appointment confirmation as the final routing authority.
Book the correct visit the first time

How to schedule a Horizon Family Medical Group appointment

Choose primary care or a specialty Start with the problem you need addressed rather than selecting the closest Horizon office.
Search the provider directory Filter by specialty, location and accepting-patient status.
Confirm the clinician’s exact office Some providers practice in more than one town or suite.
Verify insurance Give the office and insurer the exact plan and network name printed on the card.
Ask whether a referral is needed HMO and managed-care plans may require authorization for specialty visits, procedures or testing.
Choose the right appointment type New-patient visits, physicals, Medicare wellness visits, symptom visits and procedure consultations use different time slots.
Record the suite and arrival instructions Save the address, suite, provider, appointment time and direct office number.
Call when online booking does not match your need Procedure visits, urgent symptoms and complex specialty concerns may require telephone scheduling.
Appointment call script
“I need a [new-patient, follow-up, physical, sick or specialty] visit. My insurance is [full plan name]. Can you confirm the provider, location, suite, referral requirement, arrival time and expected patient cost?”
Reduce registration delays

What to bring to your first Horizon appointment

Government-issued photo identification
Primary and secondary insurance cards
Registration and demographics form
Medical-history form
Medication and supplement list
Allergy and reaction list
Prior laboratory and imaging reports
Specialist and hospital records
Preferred pharmacy information
Questions listed in priority order
Forms currently available: Horizon’s Patient Forms page provides an Annual Wellness Visit packet, privacy notice, HIPAA form, medical history, registration demographics, release of medical information and review-of-systems form.
Download official patient forms
Non-emergency care when regular offices are closed

How Horizon Family Medical Group weekend care works

Goshen Weekend Care
30 Hatfield Lane, Suite 101
Goshen, NY 10924
845-294-2733
New Windsor Weekend Care
3068 US Route 9W, Suite 100
New Windsor, NY 12553
845-534-1024

Conditions listed for weekend care

Small cuts that may need stitches
Mild to moderate asthma symptoms
Eye redness or irritation
Severe sore throat or cough
Rashes or moderate skin infection
Urinary tract infection symptoms
Vomiting, diarrhea or dehydration
Strains and sprains
Minor finger or toe fractures
Rapid flu, COVID-19 or RSV testing when available
The official site promotes weekend hours but does not present one permanent daily schedule on the location pages. Call or use live booking before traveling because hours, staffing and test availability can change.

Go to the emergency department instead for

Chest pain or stroke symptoms
Seizure, convulsion or loss of consciousness
Uncontrollable bleeding
Compound fracture
Moderate or severe burn
Poisoning
Serious pregnancy problem
Severe head, neck or back injury
Weekend-care call script
“I need weekend care for [symptom or injury]. It began [time] and is [stable or worsening]. Are you currently accepting patients, can your office evaluate this problem, and is rapid testing or an X-ray referral available if needed?”
Review weekend-care guidance Check live booking
eClinicalWeb patient portal

How to access the Horizon patient portal

Open Patient Resources Select the Patient Portal link rather than using an unofficial login page found through advertising.
Use your existing credentials Enter the username and password associated with your Horizon medical record.
Use account recovery before registering again Duplicate accounts can separate messages, results and documents.
Call your office for enrollment help The practice may need to confirm the email, telephone number and identity connected with the chart.
Request proxy access correctly Parents, caregivers and representatives should use the approved access process instead of sharing passwords.
MSG
Routine messages

Use secure communication for non-emergency questions when enabled.

RSLT
Released results

Review laboratory or diagnostic information made available in the portal.

DOC
Visit information

Review available summaries, medication information and documents.

Do not use the portal for an emergency or rapidly worsening symptoms. Call the office, use weekend care or call 911 depending on severity.
Open the Horizon patient portal
Verify provider, office and service

How to confirm Horizon Family Medical Group insurance coverage

A plan may cover one Horizon clinician or specialty but apply different network rules to another location, laboratory, endoscopy center or procedure. Verification should include the exact provider and office.

Provider’s full name
Specialty
Office address and suite
Appointment type
Referral requirement
Prior-authorization requirement
Deductible remaining
Copay or coinsurance
Laboratory network
Procedure or facility network
An office saying it “accepts” the insurance company does not guarantee that your exact product is in network. Verify coverage with the insurer and Horizon before receiving non-emergency care.
Insurance-verification script
“I am scheduled with [provider] for [service] at [full address and suite]. Is the provider and this specific location in my network? Do I need a referral or authorization, and what deductible, copay or coinsurance applies?”
Primary-care to specialty workflow

How Horizon referrals and specialist appointments work

The primary-care provider evaluates the problem The clinical note should document symptoms, examination findings and previous treatment.
The insurance rules are checked HMO and managed-care products may require a formal referral or authorization.
The correct Horizon or outside specialist is selected Confirm that the selected specialist treats the exact condition and accepts the insurance product.
The approval is matched to the location An authorization can be limited to one provider, facility, service and date range.
The appointment is scheduled Save the specialty office, suite and direct number.
The specialist report returns to primary care Ask who will explain results and coordinate the next medical step.
Referral-status script
“My Horizon provider ordered [specialist, test or procedure] on [date]. Was the request submitted, is anything missing, and which provider, location, service and expiration date were approved?”
After the visit

Test results, prescription refills and follow-up

Test-result follow-up
  • Check the patient portal for released results.
  • Confirm whether an outside laboratory performed the test.
  • Ask whether the ordering provider has reviewed it.
  • Do not diagnose yourself from one high or low flag.
Prescription-refill preparation
  • Contact the dispensing pharmacy first.
  • Confirm the medication, dose and remaining refills.
  • Allow time for clinical review.
  • Expect a visit or monitoring test for some medicines.
The result is missing Confirm the test date, location, ordering provider and whether the result was sent to the correct office.
The pharmacy has no prescription Confirm the pharmacy address and when it sent the request.
The medicine runs out today Call the office rather than relying only on a routine portal message.
A result looks abnormal Ask whether it is urgent and what follow-up, treatment or repeat testing is needed.
Result follow-up script
“I completed [test] on [date] at [location]. It was ordered by [provider]. Is the result complete, has the provider reviewed it, and how should I receive the explanation and next-step instructions?”
Online payment and bill review

How to pay or question a Horizon Family Medical Group bill

Identify the organization that billed you A hospital, laboratory, imaging center, pathology group or procedure facility may bill separately from Horizon.
Compare the statement with the insurance explanation Match the patient, service date, provider, billed amount, adjustment, payment and patient responsibility.
Check the account number Horizon’s online payment form requires the patient account number and payment amount.
Select the payer’s relationship The form asks whether payment is for self, spouse, child or parent.
Save the confirmation Keep a screenshot or receipt showing the account, amount and date.
Call before paying a disputed balance Use the main patient line or contact form and ask the appropriate billing team to review the account.
Billing-question script
“I am calling about account [number] for service date [date]. My statement shows [amount], while my insurance explanation shows [amount or denial]. Please explain the charge, payments and adjustments and tell me whether the claim needs correction.”
Uninsured or self-pay care: Request a written Good Faith Estimate when scheduling eligible non-emergency care at least three business days in advance. Request separate estimates when several providers or facilities may bill.
Federal dispute protection: An eligible uninsured or self-pay patient may dispute a bill when one provider or facility charges at least $400 more than its qualifying Good Faith Estimate. The initial bill generally must be within 120 calendar days.
Open Horizon’s payment page Review federal billing rights
Release of medical information

How to request Horizon medical records

Download the release form Open Patient Forms and select Release of Medical Information.
Identify the patient Enter the legal name, date of birth and current contact information.
Name the receiving person or organization Include the physician, facility, insurer, attorney or patient receiving the records.
Choose the records and date range Request only the visit notes, laboratory reports, imaging, procedure reports or other information actually needed.
Sign with proper authority A guardian, power-of-attorney agent or estate representative may need supporting documentation.
Confirm the current submission route Call the office before faxing, mailing or delivering protected health information.
Keep proof of submission Save the fax report, postal tracking or office receipt.
Continuing-care shortcut: Ask the new clinician whether Horizon should send the records directly to the receiving medical office. Include the upcoming appointment date.
Download the records form
Procedure-specific instructions

Horizon colonoscopy and endoscopy preparation

Horizon’s Patient Resources page provides separate preparation documents for several bowel-preparation products, flexible sigmoidoscopy and upper endoscopy.

Confirm the assigned preparation product
Follow the correct procedure date and arrival time
Review clear-liquid instructions
Ask about diabetes medicines
Ask about anticoagulants and antiplatelet medicines
Arrange transportation after sedation
Report incomplete preparation or vomiting
Confirm which office handles last-minute questions
Use only the instructions assigned by the procedure team. Plenvu, Sutab, MiraLAX, GoLYTELY, Suprep and Clenpiq instructions are not interchangeable.
Open GI preparation documents
Patient support and service concerns

How to contact Horizon when a problem is unresolved

Main patient telephone line

1-800-859-0085

Patient-concerns email

patient.concerns@hfmg.net

Identify the department Separate clinical care, scheduling, referral, portal, records and billing problems.
Write a short timeline Include the location, provider, service date, calls, messages and current effect.
State the requested resolution Ask for a callback, corrected appointment, refill, referral update, record release or account review.
Avoid unnecessary medical details in ordinary email Use the portal or telephone for sensitive clinical information.
Patient-concern script
“I need help with an unresolved [appointment, referral, record, portal or billing] issue from [date] at [location]. I contacted [department] on [dates]. I need [specific resolution]. Who will handle this, and when should I expect an update?”
Open the official contact form View transportation and community resources
Weekend location maps

Map Horizon weekend-care offices

Goshen Weekend Care

30 Hatfield Lane, Suite 101
Goshen, NY 10924
845-294-2733

New Windsor Weekend Care

3068 US Route 9W, Suite 100
New Windsor, NY 12553
845-534-1024
Common problems solved

Horizon Family Medical Group troubleshooting guide

The booking page shows the wrong town or specialty Return to the provider directory, confirm the clinician’s location and call the direct office.
You arrived at the correct building but wrong suite Check the specialty, suite and phone number in the appointment confirmation.
Your provider is not available Ask whether another physician, nurse practitioner or physician assistant at the same office can see you.
Weekend-care hours are unclear Call Goshen or New Windsor or check live booking before traveling.
The portal login fails Use account recovery and contact the medical office before creating another account.
A specialist has no referral Ask the primary-care office when it was submitted and whether insurance requested more documentation.
A test result is missing Confirm the testing location, date, ordering provider and destination fax or electronic route.
A payment is not showing Provide the account number, date, amount and saved payment confirmation.
Ten patient questions answered

Horizon Family Medical Group frequently asked questions

What is Horizon Family Medical Group?

Horizon is a multispecialty practice serving Orange County, New York and the greater Hudson Valley through primary-care, specialty, procedure and weekend-care offices.

How do I make an appointment?

Use the official booking system or call the direct office. Confirm the provider, specialty, location, suite, insurance and visit type.

Is Horizon accepting new patients?

Many providers are marked as accepting patients in the official directory. Confirm current availability before transferring records or changing insurance assignments.

Where is weekend care available?

Weekend care is listed at 30 Hatfield Lane, Suite 101, Goshen, and 3068 US Route 9W, Suite 100, New Windsor.

What does weekend care treat?

It may treat small cuts, mild asthma symptoms, eye irritation, sore throat, cough, rashes, UTIs, vomiting, diarrhea, dehydration, sprains and selected minor fractures.

How do I access the patient portal?

Open Patient Resources and select Patient Portal. Contact the medical office for enrollment, login or proxy-access assistance.

How do I pay a bill?

Use Horizon’s official payment page, enter the patient account number and amount, and save the confirmation.

How do I request medical records?

Download the Release of Medical Information form, complete it and ask the relevant office how it should currently be submitted.

Does Horizon accept my insurance?

Participation can differ by clinician, specialty, office and service. Verify the exact provider and address with both Horizon and the insurer.

How do I report an unresolved concern?

Call 1-800-859-0085, email patient.concerns@hfmg.net or use the official contact form with a short timeline and requested resolution.

Final live actions

Official Horizon Family Medical Group patient tools

Book an appointment Search providers Search locations View specialties Patient resources Patient forms Pay a bill Contact Horizon
Independent patient-information notice:

USMedicalGroup.org is not Horizon Family Medical Group, an insurer, a hospital or an emergency service. It cannot schedule appointments, access portal accounts, interpret results, verify benefits, release records or correct bills.

Providers, accepting-patient status, office hours, insurance participation, preparation instructions and services can change. Confirm time-sensitive information with the direct office before traveling or receiving non-emergency care.

This guide is educational and does not replace professional medical advice. Call 911 for a life-threatening emergency.

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