Find the Right Holston Medical Group Kingsport Clinic Before You Drive Across Town
Holston Medical Group in Kingsport is not one office with one front desk. HMG operates a network of local care sites, with the largest concentration at Medical Plaza on West Stone Drive and additional primary care, diagnostic, surgical, kidney and ENT services around MeadowView, Colonial Heights and Brookside Drive.
This guide sorts those locations by what patients actually need: a new primary care provider, same-day illness care, pediatric after-hours care, an orthopedic injury visit, laboratory testing, imaging, women’s health, specialty referral, portal access, insurance help or a billing question.
105 W. Stone Drive, with primary care, urgent care, pediatrics and many specialties.
Open seven days at Medical Plaza; walk-ins welcome.
HMG uses FollowMyHealth for records, results, messages and refill requests.
Official HMG details checked August 10, 2026.
Which Holston Medical Group Kingsport service should you use?
Use primary care for annual exams, preventive screening, routine illness, medication management and long-term conditions such as diabetes, hypertension or cholesterol problems.
Medical Plaza urgent care is open seven days and welcomes walk-ins for non-life-threatening problems that should not wait for a routine office appointment.
Orthopedics, gastroenterology, endocrinology, women’s health, pediatrics, sleep medicine, lab and other specialties operate from different suites and sometimes different buildings.
Holston Medical Group Kingsport locations explained by purpose
| Location | Address | Key services | Best reason to use it |
|---|---|---|---|
| Medical Plaza | 105 W. Stone Drive, Kingsport, TN 37660 | Primary care, urgent care, pediatrics, lab, orthopedics, gastroenterology, endocrinology, surgery, podiatry, rehabilitation, sleep care, women’s health and more. | Largest local HMG hub with many services under one address but in different suites. |
| MeadowView | 2033 Meadowview Lane, Kingsport, TN 37660 | Primary care, outpatient diagnostic imaging, hospital team and MeadowView Surgery Center. | Primary care, advanced imaging and outpatient procedures. |
| Colonial Heights | 4848 Ft. Henry Drive, Kingsport, TN 37663 | Primary care. | Routine primary care for patients who prefer the Colonial Heights area. |
| Brookside Drive | 2008 Brookside Drive, Kingsport, TN 37660 | Nephrology and Kingsport Kidney Center. | Kidney specialty care and dialysis-related services. |
| MeadowView ENT | 5 Sheridan Square, Kingsport, TN 37660 | Ear, nose and throat care and audiology. | ENT or hearing-related specialist care. |
How to become a Holston Medical Group patient in Kingsport
How Holston Medical Group appointment scheduling works
Many HMG specialties offer online scheduling. If the service you need does not appear online, HMG instructs patients to call 877-464-1213.
HMG missed-appointment policy
| Appointment type | Possible fee | What to do if you cannot attend |
|---|---|---|
| Established visit | $20 | Give at least two hours’ notice. |
| Allergy testing | $75 | Cancel as soon as you know you cannot attend. |
| New-patient visit | $100 | Do not simply skip the first visit; reschedule it. |
| GI procedure | $250 | Call promptly because procedure slots and preparation are more complex. |
HMG Urgent Care at Medical Plaza: hours, location and best use
HMG Urgent Care at Medical Plaza105 W. Stone Drive, Suite 1F
Kingsport, TN 37660
Phone: 423-230-2420
Fax: 423-230-2422
| Day | Hours | Access |
|---|---|---|
| Monday-Friday | 8 a.m.-8 p.m. | Walk-ins welcome. |
| Saturday | 8 a.m.-6 p.m. | Walk-ins welcome. |
| Sunday | 8 a.m.-4 p.m. | Walk-ins welcome. |
The problem is not life-threatening but should not wait for your normal primary-care schedule.
The condition threatens life or function, such as stroke symptoms, severe breathing difficulty, major trauma, severe chest pain or uncontrolled bleeding.
Compare Holston Medical Group primary care offices in Kingsport
| Office | Address | Phone | Published hours |
|---|---|---|---|
| Medical Plaza | 105 W. Stone Drive, Suite 3A | 423-392-6200 | Monday-Friday, 8 a.m.-5 p.m. |
| MeadowView | 2033 Meadowview Lane, Suite 300 | 423-857-2260 | Monday 7 a.m.-5 p.m.; Tuesday 7:30 a.m.-5 p.m.; Wednesday-Friday 7 a.m.-5 p.m. |
| Colonial Heights | 4848 Ft. Henry Drive | 423-239-5141 | Monday-Friday, 8 a.m.-5 p.m. |
What HMG primary care covers
Annual exams, risk assessment, screening and immunization review.
Evaluation of common non-emergency medical problems.
Long-term disease management, medication review and monitoring.
Determining when specialist evaluation is appropriate and sending required information.
Ordering appropriate lab, X-ray or advanced diagnostic studies.
HMG states that its dedicated hospital team supports patients when inpatient care becomes necessary.
HMG Pediatrics at Medical Plaza includes same-day and after-hours access
HMG Pediatrics at Medical Plaza105 W. Stone Drive, Suite 2A
Kingsport, TN 37660
423-230-2430
Published office hours are 8 a.m.-7:30 p.m.
Published hours are 9 a.m.-1 p.m.
The Kingsport Medical Plaza pediatrics location advertises same-day availability.
Kingsport orthopedic walk-in care is different from general urgent care
HMG Orthopedics & Sports Medicine at Medical Plaza105 W. Stone Drive, Suite 4B
Kingsport, TN 37660
423-578-1570
Prompt evaluation of many new sports-related injuries.
Muscle, tendon and ligament injuries can often start here.
Orthopedic walk-in care can evaluate many suspected fractures.
New musculoskeletal joint complaints may be appropriate for walk-in assessment.
Specialty care available through Holston Medical Group in Kingsport
105 W. Stone Drive, Suite 2B · 423-578-1595.
Medical Plaza · 423-857-2790.
Medical Plaza · 423-392-6265.
Medical Plaza · 423-578-1570.
Medical Plaza · 423-578-1570.
Medical Plaza · 423-578-1560.
Medical Plaza · 423-378-7678.
Seasons for Women, Suite 5D · 423-247-7500.
2008 Brookside Drive · 423-343-7801.
5 Sheridan Square · 423-246-8155.
Medical Plaza, Suite 1F · 423-378-7685.
Medical Plaza · 423-246-8211.
Laboratory and X-ray services at Kingsport Medical Plaza
HMG Laboratory105 W. Stone Drive, Suite 1H
Kingsport, TN 37660
423-578-1564
Monday-Friday, 8 a.m.-5 p.m.
HMG says its laboratory and X-ray departments exclusively serve HMG patients.
Schedule HMG laboratory testing in advance at 877-464-1213.
HMG’s goal is to provide results to the ordering physician within 24 hours, with many available the same day.
HMG Outpatient Diagnostic Center at MeadowView
HMG Outpatient Diagnostic Center at MeadowView2033 Meadowview Lane, Suite 100
Kingsport, TN 37660
423-857-2800
Monday-Friday, 8 a.m.-5 p.m.
Unlike HMG’s internal laboratory service, HMG states that its outpatient diagnostic centers are available to both HMG and non-HMG patients.
HMG lists MRI, CT, ultrasound, nuclear medicine and other modalities among its diagnostic services.
Digital and 3D mammography are among HMG’s diagnostic-center modalities.
HMG describes its outpatient diagnostic centers as state-licensed and ACR-accredited for the imaging modalities they provide.
How Holston Medical Group referrals work
What you can actually do in the Holston Medical Group patient portal
Communicate with your provider or nursing team about non-emergency follow-up questions.
Use available portal functions to request care from participating offices.
Request routine prescription refills.
Routine test results can appear in your account as they become available.
View medications, immunizations, allergies and visit summaries.
HMG lists online payment as one of its patient digital options.
How to create an account
Why a test result may appear before your doctor calls
HMG explains that federal information-access requirements can make clinic notes and test results available to patients immediately. That means a result may appear in FollowMyHealth before the ordering provider has reviewed it.
Insurance and Medicare at Holston Medical Group Kingsport
HMG files claims for participating insurance plans, but patients remain responsible for verifying coverage and paying applicable deductibles, copays and non-covered charges.
Medicare plans HMG currently lists for Tennessee patients
| Coverage | Plans HMG lists | Important limitation |
|---|---|---|
| Original Medicare | Traditional Medicare | Verify individual provider participation and any secondary coverage. |
| Medicare Supplement | HMG states that it accepts all Medicare Supplement plans. | A supplement works with Original Medicare rather than replacing it. |
| Humana Medicare Advantage | Humana Choice, Humana Gold Plus and Humana Honor for Tennessee. | Confirm the exact product and provider before enrollment or care. |
| BCBS Tennessee Medicare Advantage | BlueAdvantage Diamond, Emerald, Garnet, Plus, Ruby and Sapphire. | Network and benefit details can differ among products. |
| UnitedHealthcare Medicare Advantage | HMG lists participation through retirement benefits only. | Do not assume every UHC Medicare Advantage product is accepted. |
Holston Medical Group billing: what is due and who to call
HMG states that payment is expected at the time of service.
Cash, check, debit, credit and health savings accounts are listed as accepted methods.
Patients may remain responsible for payment until the plan deductible is met.
Holston Medical Group
PO Box 9
Kingsport, TN 37662
What to bring to a Holston Medical Group appointment
Forms HMG publishes by service
Tennessee adult primary-care forms and advance-directive materials are available.
Pediatric forms, an ADHD assessment packet and immunization-consent materials are available.
HMG publishes forms for services including gastroenterology, orthopedics, podiatry, rehabilitation, urology and women’s health.
Common Holston Medical Group Kingsport problems and the fastest fix
12 local HMG tips that can prevent a wasted trip
Medical Plaza has many departments at the same street address.
The outpatient diagnostic center is at 2033 Meadowview Lane, Suite 100.
HMG says its internal laboratory and X-ray departments serve HMG patients.
HMG states that its outpatient diagnostic centers can serve HMG and non-HMG patients.
Medical Plaza pediatrics runs later than many routine adult offices and has Saturday hours.
A sprain, fracture or sports injury may be routed more directly there than to general urgent care.
That is HMG’s published minimum notice request for missed appointments.
Refills, results and routine questions can often be handled without another phone queue.
Portal results can appear before the provider reviews them.
Plan networks can change even when you keep the same insurer.
Requirements vary by specialty and insurance product.
Use HMG’s price-transparency tool before a scheduled diagnostic study when possible.
Holston Medical Group Kingsport phone directory
| Need | Phone | Best use |
|---|---|---|
| New patient / general appointment help | 877-464-1213 | Finding a provider and appointment scheduling. |
| Medical Plaza primary care | 423-392-6200 | Routine adult primary care at Stone Drive. |
| MeadowView primary care | 423-857-2260 | Primary care at Meadowview Lane. |
| Colonial Heights primary care | 423-239-5141 | Primary care in Colonial Heights. |
| Urgent care | 423-230-2420 | Non-emergency walk-in illness and injury care. |
| Pediatrics | 423-230-2430 | Medical Plaza pediatric care and scheduling. |
| Orthopedics & sports medicine | 423-578-1570 | Orthopedic appointments and weekday walk-in injuries. |
| Laboratory | 423-578-1564 | Kingsport HMG lab questions. |
| Outpatient diagnostic imaging | 423-857-2800 | MeadowView diagnostic studies. |
| FollowMyHealth support | 423-857-2288 | Patient-portal access problems. |
| Billing | 423-578-1802 | Statements, balances and payment questions, Monday-Friday 8 a.m.-5 p.m. |
| Patient advocate | 423-390-3171 | Questions or concerns about a recent visit. |
| HMG administration / switchboard | 423-857-2000 | General organizational routing unrelated to becoming a new patient. |
Holston Medical Group Kingsport map
Medical Plaza, MeadowView and Colonial Heights are separate destinations. Use the appointment address instead of assuming every HMG provider practices at West Stone Drive.
105 W. Stone Drive, Kingsport, TN 37660.
2033 Meadowview Lane, Kingsport, TN 37660.
4848 Ft. Henry Drive, Kingsport, TN 37663.
Holston Medical Group Kingsport TN frequently asked questions
Where is Holston Medical Group in Kingsport?
HMG has multiple Kingsport locations. Medical Plaza at 105 W. Stone Drive is the largest hub. Other important sites include 2033 Meadowview Lane and 4848 Ft. Henry Drive in Colonial Heights.
What are HMG Urgent Care Kingsport hours?
Medical Plaza urgent care is open Monday-Friday 8 a.m.-8 p.m., Saturday 8 a.m.-6 p.m. and Sunday 8 a.m.-4 p.m. Walk-ins are welcome.
How do I become a new HMG patient?
Call 1-877-464-1213. HMG staff can help match you with a primary care, pediatric or women’s health provider and schedule the first appointment.
What can I do in FollowMyHealth?
You can communicate with your care team, request appointments and refills, view routine lab results, review medications and allergies and see visit summaries.
Does HMG have same-day care in Kingsport?
Yes. Medical Plaza urgent care welcomes walk-ins, orthopedics has a weekday injury walk-in clinic and Medical Plaza pediatrics advertises same-day appointments.
Where is the HMG Kingsport laboratory?
The laboratory is at 105 W. Stone Drive, Suite 1H, and is open Monday-Friday from 8 a.m.-5 p.m. The direct phone is 423-578-1564.
How fast are HMG lab results?
HMG says its goal is to provide results to the ordering physician within 24 hours, with many available the same day.
Does HMG charge a missed-appointment fee?
Possible published fees include $20 for an established visit, $75 for allergy testing, $100 for a new-patient visit and $250 for a GI procedure. HMG asks for at least two hours’ notice.
Who do I call about an HMG bill?
Call 423-578-1802 Monday-Friday from 8 a.m.-5 p.m.
Does Holston Medical Group Kingsport accept Medicare?
HMG lists Traditional Medicare, all Medicare Supplement plans and selected Medicare Advantage plans for Tennessee. Verify your exact provider and product before receiving care.
Use official HMG systems when you are ready to complete the task
The important Kingsport location, scheduling, urgent-care, portal, billing and referral rules are explained above. Use the official systems below for actions requiring live availability or secure patient information.