Hillside Medical Group 2026: Doctors, Portal & Locations

by
San Antonio and Texas multispecialty patient guide · Updated August 1, 2026

Connect With the Right Hillside Medical Group Clinic, Provider and Patient Service

Hillside Medical Group combines primary care with psychiatry, women’s wellness, podiatry, physical therapy and other coordinated services across a growing Texas network.

This guide helps patients find the correct location, book the right visit, use provider-specific portal tools, prepare for electronic check-in, verify insurance, understand self-pay prices, follow referrals and request records without depending on a collection of unexplained links.

Book an appointment Find a clinic Choose the right service
Name clarification: Hillside Medical Group is the broader network. The primary-care clinics continue to use the Hillside Primary Care name, while related specialty practices use names such as Psychiatry of San Antonio, Women’s Wellness of San Antonio, Podiatry of San Antonio and Physical Therapy of San Antonio.
Do not wait for a portal response during an emergency. Call 911 for chest pain, severe breathing difficulty, stroke warning signs, uncontrolled bleeding, major trauma, loss of consciousness or another potentially life-threatening condition.
Main appointment line

210-742-6555

Additional contact

210-858-9756

Email

office@hillsidemedicalgroup.com

Primary network

San Antonio, nearby communities and selected Texas cities.

Same-day access

Advertised across primary-care locations, subject to availability.

Start with the correct care destination

Which Hillside Medical Group service should you use?

HILLSIDE PRIMARY CARE Routine, preventive or ongoing care

Use primary care for annual wellness, new symptoms, medication monitoring, chronic-condition management, laboratory testing and referral coordination.

Best starting point when you are unsure which specialist is needed.
HILLSIDE SPECIALTY NETWORK Focused medical or rehabilitation care

Choose psychiatry, women’s wellness, podiatry, physical therapy or another network service when the need clearly matches that specialty.

Verify the specialty location, provider, insurance network and whether a referral is required.
911 OR EMERGENCY DEPARTMENT Severe or rapidly worsening symptoms

Emergency care is necessary when delay could threaten life, breathing, circulation, brain function, limb function or immediate safety.

Do not substitute electronic check-in, telehealth or a same-day clinic for emergency treatment.

Go directly to the patient task you need

The important rules and micro-steps are explained below so patients can act without guessing what each official link is for.

One organization, several care brands

How the Hillside Medical Group network is organized

Hillside Primary Care

General and preventive care, same-day appointments, chronic-disease management, testing and long-term care coordination.

Psychiatry of San Antonio

Psychiatric evaluation, medication-management and mental-health services through the related specialty practice.

Women’s Wellness of San Antonio

Women-focused preventive, reproductive and wellness services provided through the specialty network.

Podiatry of San Antonio

Foot and ankle evaluation, diabetic foot care and other podiatric services.

Physical Therapy of San Antonio

Rehabilitation, mobility, strengthening and treatment plans for eligible injuries or functional problems.

Coordinated services

Primary care can help organize testing, medication monitoring, referrals and follow-up across the network.

Appointment-routing tip: Tell the scheduler the exact reason for the visit. “I need Hillside” is not enough to determine whether you need primary care, psychiatry, podiatry, women’s wellness or physical therapy.
Explore the current network
Texas location directory

Hillside Medical Group primary-care locations

Hillside’s current primary-care directory lists locations across San Antonio, nearby communities and selected Texas cities. The correct address matters because providers may move between offices and online booking links are often provider-specific.

Published Hillside Primary Care addresses
Clinic Published address What to confirm
Live Oak 12881 I-35, Live Oak, TX 78233 Provider name, Saturday availability and exact check-in instructions.
Stone Oak 26081 Bulverde Road, San Antonio, TX 78261 Provider schedule and whether testing is available during the same visit.
Schertz 17766 Verde Parkway, Suite 200, Schertz, TX 78154 Assigned PCP, suite and provider availability.
Cibolo 232 Brite Road, Suite 117, Cibolo, TX 78108 Online booking availability for the selected clinician.
Universal City 2009 Pat Booker Road, Universal City, TX 78148 Which clinician is scheduled and whether the visit is in person or virtual.
Medical Center 4926 Golden Quail, Suite 104, San Antonio, TX 78240 Do not confuse this office with another Hillside location near a hospital system.
Castle Hills 1009 NW Loop 410, Castle Hills, TX 78216 Entrance, office number and current clinician list.
Southside 3710 Roosevelt Avenue, San Antonio, TX 78214 Provider and testing availability before traveling.
Culebra Road 1923 Culebra Road, San Antonio, TX 78201 Saturday or same-day availability with the live scheduler.
Westover Hills 10423 State Highway 151, Suite 105, San Antonio, TX 78251 Suite number and selected provider.
Leon Valley 6430 Bandera Road, Suite 98, San Antonio, TX 78238 PCP assignment and whether an appointment is required.
Walzem/Windcrest 5253-2 Walzem Road, Windcrest, TX 78218 The office name on the booking confirmation.
New Braunfels 741 Generations Drive, Suite 210, New Braunfels, TX 78130 The website sometimes displays “Generation” and “Generations”; follow the map attached to the appointment.
Seguin 519 North King Street, Suite 101, Seguin, TX 78155 Provider schedule and referral requirements.
Killeen 2201 South W.S. Young Drive, Suite 111-B, Killeen, TX 76543 Which of the two Killeen-area offices appears on the confirmation.
Advent Killeen 2207 South Clear Creek Road, Suite 303, Killeen, TX 76549 Do not navigate to the W.S. Young Drive office by mistake.
El Paso 840 East Redd Road, El Paso, TX 79912 Provider, local hours and whether telehealth is available.
Kyle Listed by the practice as a coming-soon or tele-visit location Do not travel until a physical address and active appointment are confirmed.
Provider-location changes can occur. Hillside explains that clinicians may move offices or change specialties. Use the address shown on the final appointment confirmation rather than an old directory, insurance card or previous visit receipt.
Check current locations Match a provider to a location
Provider and office selection

How to choose a Hillside Medical Group provider

Choose the type of care Start with primary care for general health, chronic conditions and referrals. Select a specialty practice only when the need clearly matches.
Choose the most practical location Consider travel time, follow-up frequency, laboratory access and whether you need Saturday or same-day appointments.
Review the clinician’s credentials The directory includes physicians, nurse practitioners and physician assistants with different clinical backgrounds.
Check whether online booking is active Some clinicians have Patient Fusion links, others use a secure form, and some require a telephone call.
Confirm new-patient status A provider may appear in the directory but have limited or closed new-patient availability.
Verify insurance and PCP assignment HMO plans may deny the claim or delay referrals when another clinician remains listed as the assigned primary-care provider.

Examples of clinicians displayed in the current appointment directory

Mark Bentley, DO

Live Oak.

Melissa Kempf, MD

Stone Oak.

Suneeta Naik, MD

Universal City.

Amita Kumar, MD

Castle Hills.

Gerardo Vazquez, MD

Leon Valley.

Sandra Rocha, DO

New Braunfels.

Sarah Hessling, APRN

Live Oak.

Emily Gonzales, APRN

Live Oak.

Anais Santoy, DNP

Culebra Road.

Karen Johnson, FNP-C

Schertz.

Elizabeth Marcum, FNP-C

Cibolo.

Liza Schwarz, FNP-BC

El Paso.

Use the directory as a live tool: The examples above help explain the network, but they are not a guarantee that the provider remains at that location or accepts new patients on the day you schedule.
Same-day and future scheduling

How to book a Hillside Medical Group appointment

☎
Call central scheduling

Call 210-742-6555 when you need a new-patient visit, same-day appointment, provider change or help choosing a location.

PF
Use Patient Fusion

Many provider listings open a verified Patient Fusion appointment page with the clinician and location already selected.

SD
Use same-day check-in

The official appointment page links a same-day option through Hillside’s secure check-in system.

Describe the main concern Give the scheduler one clear sentence so the correct visit length and service can be selected.
State whether you are new or established New-patient visits commonly require additional history, insurance verification and registration.
Give the exact insurance product Read the product and network name from the card rather than saying only “Aetna,” “Humana” or “Blue Cross.”
Confirm the clinician and street address Do not assume that a provider remains at the location used during an earlier visit.
Ask whether the visit is preventive or problem-focused Treating a medical problem during an annual physical can create additional office-visit cost sharing.
Save the confirmation Keep the date, arrival time, provider, address, visit type and cancellation deadline.
Appointment call script
“I am a [new/established] patient and need an appointment for [brief reason]. My preferred location is [city], and my insurance is [complete plan and network]. Which provider can see me soonest, and is the visit in person, telehealth or same-day care?”
Open the provider booking directory Call 210-742-6555
Electronic pre-check-in

Why Hillside asks patients to check in before the visit

Hillside states that electronic check-in helps staff verify insurance, reduce repeated paperwork and prepare the provider before the patient is roomed.

Complete pre-check-in when invited Review identity, contact, insurance, medication and consent information before arriving.
Use the patient’s legal information The name and date of birth should match the insurance card and existing medical record.
Upload current insurance cards Hillside explains that insurance verification can take one to two hours, so early submission can prevent delays.
Review the card-on-file request The practice says patients enter their own card information so staff cannot see the financial details.
Confirm arrival at the correct office The secure check-in screen asks for the patient’s name, phone number and date of birth and then notifies the selected clinic.
Phone-free option: Hillside says staff can check a patient in manually. Ask for assistance when you cannot or do not wish to use the electronic process.
Do not complete check-in through an unexpected text link without verifying it. Open the appointment from Hillside’s official website or call the clinic when the message looks unfamiliar.
Open official Hillside check-in
Prevent delays and repeat testing

What to bring to a Hillside Medical Group appointment

Government-issued photo identification
Current insurance cards, front and back
Medication list with dose and schedule
Medication allergies and previous reactions
Preferred pharmacy name and location
Recent laboratory and imaging reports
Hospital or urgent-care discharge papers
Specialist names and recent consultation notes
Home blood-pressure or glucose readings
Questions written in priority order

What commonly happens during a first primary-care visit

Health-history review

Past diagnoses, surgeries, medications, family history, habits and current concerns.

Vitals and examination

Blood pressure, heart rate, weight and an examination based on the patient’s history and symptoms.

Testing and care plan

Laboratory work, EKG, imaging, medication changes, preventive screening or referrals when clinically appropriate.

Bring actual medication bottles when uncertain. A photo or handwritten list without the strength can lead to an incomplete medication review.
Primary and specialty services

Services available through Hillside Medical Group

Service purpose and appointment questions
Service What it may include Ask before booking
Annual wellness and preventive care Risk review, screenings, vaccines, blood pressure, diabetes and preventive planning. Is this a preventive visit, Medicare wellness visit or full physical?
Diabetes management A1C, glucose, kidney monitoring, medication review and lifestyle planning. Should I fast, bring glucose logs or upload sensor reports?
Cardiac evaluation EKG, echocardiography and cardiovascular-risk review. Which test is ordered and how will insurance process it?
Peripheral vascular evaluation Ankle-brachial index or other testing for circulation concerns. Is the test performed during the office visit or on another date?
Allergy testing and treatment Testing, treatment planning and custom allergy-shot coordination. Which medicines must be stopped before testing and when shots will arrive?
Joint injections Evaluation and eligible injections for selected painful joints. Does insurance require authorization, imaging or a separate procedure charge?
Medical weight loss Health assessment, nutrition, monitoring and medication when appropriate. Which visits, testing and medications are excluded by the insurance plan?
Psychiatry Psychiatric evaluation, medication management and ongoing mental-health care. Is the clinician in the behavioral-health network and is telehealth available?
Podiatry Foot and ankle problems, diabetic foot care and podiatric treatment. Is a referral needed and are orthotics or procedures covered?
Physical therapy Evaluation, exercise, mobility and rehabilitation treatment plans. How many visits are authorized and what is the per-visit cost?
Not every service is available at every office. Confirm the selected location, testing equipment, provider and appointment type before traveling.
Provider-specific online access

How the Hillside Medical Group patient portal works

There is not one obvious universal portal link for every provider. Hillside’s appointment directory sends many patients to a verified Patient Fusion page tied to the selected clinician. Begin from the official directory rather than an old bookmark.
M
Message the care team

Send routine, non-emergency questions using the portal available for the treating provider.

T
Review available results

Hillside states that test results may be made available through the portal or reviewed during a visit.

A
Manage appointments

Request or schedule eligible visits when the selected provider accepts online booking.

Rx
Medication requests

Provider pages state that medication requests may be handled through the patient portal.

F
Follow-up information

Use available visit information to confirm instructions and prepare for the next appointment.

P
Protect privacy

Use the secure portal rather than ordinary social media or an unverified email for medical details.

Portal troubleshooting

The portal shows the wrong provider Return to Hillside’s appointment directory and select the current clinician and location.
Online appointments are unavailable Some Patient Fusion profiles instruct patients to call the office even when the clinician is listed as accepting patients.
A result is missing Ask whether the test is final, whether it was completed outside Hillside and whether the treating provider received it.
You need immediate medical attention Call the clinic instead of waiting for a message. Use 911 for emergency symptoms.
Find your provider portal link
Virtual primary and specialty care

What to expect from a Hillside telehealth appointment

Select telehealth when offered Use the appointment or provider portal and confirm that the visit type says telehealth or video.
Test the device Use a stable internet connection, working microphone and camera on a private device.
Prepare home information Have medication bottles, temperature, blood-pressure readings, glucose readings or relevant photographs ready.
Join from a private location Protect medical privacy and avoid driving during the appointment.
Understand the limits The clinician may convert the plan to an in-person examination, laboratory test, imaging study or emergency evaluation.
Verify insurance cost Hillside’s telehealth consent warns that insurance may not cover every telehealth fee and the patient may owe uncovered charges.
Useful telehealth situations: Medication follow-up, selected mental-health visits, review of home readings and appropriate minor concerns may be suitable when no hands-on examination is required.
Telehealth is not appropriate for every problem. Call 911 for an emergency and follow the clinician’s instructions when an in-person examination is necessary.
After testing or treatment

How to follow up on Hillside test results and medications

Ask how the result will be delivered Confirm whether it should appear in the portal, be discussed during a visit or require a telephone follow-up.
Check whether the result is final A laboratory panel, imaging study or outside test may release in stages.
Do not interpret a flagged number alone A high or low marker must be considered with symptoms, history, medication and the remaining results.
Complete recommended monitoring Hillside explains that periodic laboratory work may be needed to monitor kidney, liver, blood-count, cholesterol and glucose effects of medications.
Follow up when the expected time passes Give the office the test name, completion date, location and ordering clinician.
Result follow-up script
“I completed [test] on [date] at [location] for [provider]. Can you confirm whether every part is final, whether the provider reviewed it and what follow-up I should complete?”

Medication prior authorization

Confirm the exact drug, strength and diagnosis
Ask whether the insurer requires prior authorization
Check whether step therapy is required
Ask whether laboratory or clinical notes were submitted
Ask the insurer for the case number and status
Discuss covered alternatives when denied
Approval is controlled by the insurance plan. Hillside submits clinical information, but the insurer decides whether the medication meets its coverage rules.
Coverage verification

Insurance accepted by Hillside Medical Group

Hillside’s current insurance page lists many commercial, Medicare, Medicaid-managed and military products. The list is a useful starting point, but it does not guarantee that every clinician, specialty, clinic or service participates with every product.

Insurance categories displayed on the official Hillside list
Category Examples listed What to verify
Aetna Choice POS II, Managed Choice POS Open Access, Signature Administrators PPO, HMO and Aetna Medicare. Exact product, provider, location and PCP assignment.
Blue Cross Blue Shield BCBS PPO, Texas BlueChoice and BCBS Medicare. The network shown on the card, not merely the BCBS brand.
Cigna Cigna HMO, Open Access Plus and PPO. Referral rules and whether the provider is assigned as the PCP.
Humana Choice POS, ChoiceCare PPO, HMO, National HMO, National POS, Preferred PPO, San Antonio HMO and Humana Gold Medicare. Plan, clinic and Medicare or commercial network.
UnitedHealthcare Choice Plus POS, Navigate POS, Navigate HMO and Options PPO. PCP designation, referral and prior-authorization requirements.
Government and managed care Medicare, Amerigroup, Ambetter/Superior Health, Molina, Tricare, Wellcare Medicare and WellMed. Eligibility, assigned PCP and whether the selected provider accepts new members under that product.
Other listed plans Christus Health Plans, Covenant, Curative, First Health PPO, Multiplan PPO, Oscar and SCAN Health. The exact network and service before receiving care.
HMO patients may need to change the assigned PCP before the visit. Hillside explains that an incorrect PCP can cause the office visit, referral or prior authorization to be denied or delayed.
Call the office Ask whether the selected provider and location accept the complete insurance product.
Call the insurer Verify the individual clinician, clinic address and service using the member-services number on the card.
Update the PCP when required Ask for the effective date and confirmation number.
Confirm the expected cost Ask about copay, deductible, coinsurance and laboratory or procedure charges.
Insurance call script
“Please verify [provider] at [complete Hillside address] for [service]. My plan is [full product and network]. Is the provider in network, must I assign this clinician as my PCP, and what copay, deductible or authorization applies?”
Review the current insurance list
Published cash prices

Hillside Medical Group self-pay pricing

Confirm before the visit: Prices can change and may not include outside laboratory work, medication, supplies or additional procedures. Ask for the expected total for the exact visit.
Primary-care visits and testing
New-patient primary-care visit$175
Primary-care follow-up$100
Joint injection$100
Urine drug screen$50
EKG$25
Ankle-brachial index$50
Rapid flu, COVID or strep test$25
Pregnancy test$25
Specialty visits, imaging and injections
Psychiatry new patient$250
Psychiatry follow-up$175
Podiatry new patient$250
Podiatry follow-up$175
Women’s wellness with Pap$175
Physical therapy new patient$150
Listed imaging exam$250
Vitamin B12 or Dexa injection$25
Toradol injection$50
Ask what “visit price” includes. A consultation, test, injection, medication and interpretation can be separate charges even when performed during one appointment.
Self-pay estimate script
“I will be self-pay for [visit or service]. Please confirm the office charge, every expected test or procedure charge, whether medication or supplies are extra and the total amount due at check-in.”
Check current self-pay prices
Financial and attendance policies

How Hillside Medical Group billing works

Provide accurate insurance information Hillside requires current information and copies of the front and back of the insurance card.
Pay the estimated amount at service The financial policy says estimated copayments and deductibles are due at the visit unless prior arrangements are made.
The claim is submitted The insurer decides the allowed amount, payment and patient responsibility.
A remaining balance appears Hillside sends monthly statements and explains that uncovered services remain the patient’s responsibility.
Question errors promptly Compare the statement with the insurance explanation and ask Hillside to review an unfamiliar service or amount.
Payment methods

The February 2026 financial policy lists cash, Visa and MasterCard.

Monthly statements

The practice states that billing statements are mailed monthly.

Overpayment

Patients may keep a credit for future care or request a refund mailed to the home.

$50 no-show or late-cancellation fee: The February 2026 consent and financial policy states that an appointment must be cancelled at least 24 hours in advance to avoid the listed fee.
Card verification: Hillside explains that a temporary $0.01 charge may be used to verify the card and is refunded within 24 hours.
Billing-question script
“I am calling about the charge for service date [date]. My statement shows [amount] and my insurance explanation shows [status]. Please explain the visit, test, adjustment and patient balance and tell me whether the claim requires correction.”
Billing and general questions: Call 210-742-6555 or email office@hillsidemedicalgroup.com. Avoid sending unnecessary medical or financial details in ordinary email.
Specialist and medication approvals

How Hillside referrals and prior authorizations work

Schedule an evaluation when required Hillside explains that some insurers require a documented medical reason before approving a specialist referral.
Confirm the specialist is in network Insurance networks differ, so the patient may need to verify the specialist directly with the insurer.
Hillside submits the request The practice states that referral requests are generally submitted within 24 hours.
The insurer reviews it Hillside warns that insurance approval can take two to four weeks.
Confirm approval before the appointment A scheduled specialist visit does not prove that the insurance plan approved payment.
Confirm records were sent Ask whether visit notes, testing, imaging and the reason for referral reached the specialist.
Referral follow-up script
“My Hillside provider referred me to [specialist] for [reason]. Can you confirm the submission date, specialist, authorization status and which records were sent?”
Referral and authorization are not always the same. The clinician may recommend specialty care while the insurer separately decides whether it will pay under the plan.
Protected medical information

How to request Hillside Medical Group medical records

Hillside states that patients may request records by email or in person and must provide identification to protect privacy. A focused request is often processed more efficiently than asking for an undefined “full record.”

Identify the correct practice State whether the records belong to primary care, psychiatry, women’s wellness, podiatry, physical therapy or another Hillside service.
Identify the clinic and provider Include the treating location because the network has many offices.
Choose a date range Give the beginning and ending dates or the exact episode of care.
Select the documents Request visit notes, laboratory reports, imaging, medication history, referral records or the complete chart as needed.
Provide secure delivery details Include the receiving clinician, office, secure fax or other approved destination.
Provide identification and authorization Hillside may require ID and a signed release before disclosing protected information.
Patient’s full legal name
Date of birth
Previous name when applicable
Treating provider and location
Dates and document types
Recipient information
Patient signature and date
Representative documents when applicable
Do not send an ID or complete medical history to an unverified address. Confirm the current records procedure with Hillside before transmitting protected information.
Records-request script
“I need records from [practice, provider and location] for service dates [range]. Please tell me which authorization and identification are required, whether fees apply and how the records can be sent securely to [recipient].”
Preventive visit billing

Why an annual physical can still produce a patient charge

Preventive portion

Routine screenings, preventive counseling, vaccines and other eligible preventive services may be covered without ordinary cost sharing under the plan’s rules.

Problem-focused portion

Evaluation or treatment of high blood pressure, diabetes, pain, medication changes or another active condition may be billed as a separate office service.

Before the visit: Ask what type of appointment is booked and whether discussing an active medical problem could add a copay, deductible or coinsurance charge.
“Annual” does not guarantee every service is free. Laboratory testing, EKGs, imaging, procedures and treatment of active conditions can follow separate insurance rules.
Same-day and emergency decisions

When to use Hillside same-day care

Choose care based on urgency and examination needs
Care option Appropriate use Next action
Regular primary-care visit Preventive care, chronic conditions, medication follow-up and concerns that can safely wait. Choose a provider and schedule through the official directory.
Hillside same-day appointment A non-life-threatening illness or concern that should be evaluated promptly. Call 210-742-6555 or use the same-day option and confirm the selected location.
Telehealth An appropriate problem that can be evaluated without hands-on examination or immediate testing. Select telehealth and prepare home readings or photographs.
Emergency department or 911 Potentially life-threatening symptoms, major injury, severe breathing trouble or neurologic warning signs. Call 911 when the patient cannot travel safely or delay could be dangerous.
A same-day appointment is not a guarantee that every problem can be treated in the office. The clinician may direct the patient to emergency care, imaging or another specialist after evaluation.
Local patient shortcuts

Practical Hillside tips that prevent wasted trips

01
Use the final confirmation address

Providers can move between locations, so do not navigate from an old visit receipt.

02
Confirm the specific Hillside brand

Primary care, psychiatry, podiatry, women’s wellness and physical therapy use different care teams.

03
Submit insurance early

Hillside says verification may take one to two hours.

04
Update an HMO PCP

An incorrect assignment can delay the visit, referral or authorization.

05
Cancel at least 24 hours early

The current financial policy lists a $50 late-cancellation or no-show fee.

06
Use provider-specific portal links

Many clinicians have individual Patient Fusion pages rather than one universal login.

07
Follow referrals actively

Hillside submits requests promptly, but insurance approval can take two to four weeks.

08
Separate preventive and medical care

Discussing or treating an active condition can create additional cost sharing during an annual visit.

09
Request records securely

Confirm the destination before emailing identification or protected medical details.

Contact the correct service

Hillside Medical Group patient contact directory

General contacts and their best use
Patient need Contact Best use
Appointments and primary care 210-742-6555 New patients, same-day appointments, provider selection, clinic routing and PCP questions.
Additional general line 210-858-9756 General Hillside Medical Group assistance.
General email office@hillsidemedicalgroup.com Non-urgent administrative questions and cancellation notice. Avoid sending unnecessary medical details.
Online booking Official appointment directory Select the provider and follow the correct Patient Fusion, secure form or telephone instruction.
Same-day check-in Official Hillside check-in page Pre-check-in after selecting the correct location.
Emergency 911 Potentially life-threatening symptoms or immediate danger.
Network anchor location

Hillside Medical Group Live Oak map

Hillside Primary Care — Live Oak
12881 I-35
Live Oak, TX 78233
Phone: 210-742-6555
This map is only for the Live Oak office. Hillside has many locations. Confirm that the appointment notice says Live Oak before using this map.
10 patient questions answered

Hillside Medical Group frequently asked questions

What is Hillside Medical Group?

It is a Texas multispecialty healthcare network that includes primary care, psychiatry, women’s wellness, podiatry and physical therapy services.

What is the main Hillside phone number?

Call 210-742-6555 for appointments, same-day care, provider selection and primary-care assistance.

How do I schedule an appointment?

Use the official appointment directory to select a provider and follow the displayed booking method, or call the central appointment line.

Is Hillside accepting new patients?

Hillside Primary Care states that it is accepting new patients, but availability can vary by provider and clinic.

How do I access the patient portal?

Many providers use individual Patient Fusion pages. Start from Hillside’s official appointment directory so the correct clinician and location are selected.

Which insurance plans are accepted?

The official list includes many Aetna, BCBS, Cigna, Humana, UHC, Medicare, Medicaid-managed and other plans. Verify the exact product before the visit.

What does a self-pay new-patient visit cost?

The current published primary-care self-pay price is $175 for a new-patient visit and $100 for a follow-up visit.

What is the no-show fee?

The February 2026 financial policy lists a $50 fee when the appointment is not cancelled at least 24 hours in advance.

How do I request medical records?

Contact Hillside to confirm the secure process. The practice may require identification and a signed authorization and permits in-person requests.

When should I call 911?

Call 911 for chest pain, severe breathing difficulty, stroke signs, uncontrolled bleeding, major trauma, loss of consciousness or another potentially life-threatening emergency.

Final live actions

Official Hillside Medical Group patient tools

The appointment, billing, insurance, referral and records procedures are explained above. Use these official tools when you are ready to complete a live booking, check-in, location search, insurance review or form download.

Book an appointment Find a location Complete check-in Explore specialty care Review insurance Check self-pay pricing Open patient forms Read official policies
Independent patient-information notice:

USMedicalGroup.org is not Hillside Medical Group, Hillside Primary Care, Psychiatry of San Antonio, Women’s Wellness of San Antonio, Podiatry of San Antonio or Physical Therapy of San Antonio. This page does not schedule care, diagnose medical conditions, verify insurance benefits, process payments or release medical records.

Provider locations, new-patient status, appointment availability, accepted insurance, fees and patient procedures can change. Confirm time-sensitive information with the selected Hillside office. Call 911 for a life-threatening emergency.

Leave a Comment