Community Medical Group Florida 2026: Portal & Locations

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Florida care for children, adults, families and seniors

Find the Right Community Medical Group Center Before You Schedule, Travel or Share Medical Details

Community Medical Group operates a growing network of Florida medical centers offering primary care, pediatric care, senior-focused care, laboratory testing, diagnostics, telemedicine and support services.

The most important step is choosing the correct center for the patient’s age group. Several communities have separate pediatric, adult and senior offices with different providers, suites, phone numbers and operating hours.

Find the correct center Open patient portal Choose by patient age
Entity check: This guide covers the Florida organization at communitymedicalgroup.com. Other unrelated practices across the United States use similar names. Confirm the Florida city, center address and logo before entering medical or insurance information.
Emergency warning: Do not use the corporate contact form, patient portal or routine appointment request for severe chest pain, major breathing difficulty, possible stroke, uncontrolled bleeding, loss of consciousness or another potentially life-threatening condition. Call 911.
Patient groups

Children, adults, families and seniors.

Current directory

29 named center pages across Florida.

Customer service

786-377-7777

Portal

eClinicalWorks and Healow patient access.

Information checked

Official pages reviewed July 17, 2026.

Start with the patient

Which Community Medical Group center should you choose?

PEDIATRIC CENTER Care for a child or teenager

Choose a center specifically marked Pediatrics or a combined center that clearly lists pediatric care. Bring immunization records, school forms and guardian documents when applicable.

Common needs: well-child visits, sick visits, immunizations, school physicals, sports physicals, growth concerns and chronic pediatric care.
ADULT OR FAMILY CENTER Routine and ongoing adult care

Choose an adult or combined family location for preventive care, common illness, chronic-condition management, gynecology and available specialist services.

Common needs: checkups, diabetes, blood pressure, asthma, medication follow-up, laboratory work and referrals.
SENIOR CENTER Medicare-focused and coordinated care

Choose a center specifically labeled Seniors when the patient needs senior-focused primary care, Medicare-plan coordination, transportation or additional wellness support.

Common needs: preventive visits, multiple medications, chronic-disease follow-up, specialist coordination and social-service support.
Fastest reliable method: Select the patient age filter first, then choose the nearest center, verify the phone number and confirm that the required service is available there.

Go directly to the patient task you need

The important rules are explained here rather than hidden behind a collection of unexplained links.

Florida primary-care network

What Community Medical Group provides

Community Medical Group describes its model as comprehensive care across the full lifespan—from birth through older adulthood. The network emphasizes primary care, prevention, early detection, long-term disease management and continuity with a selected primary-care provider.

One-stop medical centers

Many centers combine primary care, specialist visits, laboratory work and selected diagnostic services.

Age-specific care

The directory separates children, adults, families and seniors so patients can choose a suitable care setting.

Multilingual support

Community Medical Group lists multilingual staff as part of its services for Florida’s diverse communities.

Important limitation: A service listed on the general website is not automatically available at every center. Confirm availability before traveling, especially for specialists, laboratory collection, X-rays, echocardiograms, spirometry, transportation and home visits.
Current center directory

Community Medical Group locations by Florida region

The current official directory names 29 center pages. Some entries represent separate age-based clinics in the same community or at nearby addresses.

Miami-Dade area
  • Florida City
  • Florida City Pediatrics
  • Hialeah Adults
  • Hialeah Pediatrics
  • Hialeah Seniors
  • Miami Seniors
  • Miami Pediatrics and Adults
  • North Miami Beach
  • Opa-locka
  • Perrine Adults
  • Perrine Pediatrics
  • Perrine Seniors
  • West Kendall Adults
  • Westchester Adults
  • Westchester Pediatrics
  • Westchester Seniors
Broward area
  • Lauderdale Lakes Adults
  • Lauderdale Lakes Seniors
  • Margate
  • Pembroke Pines
Polk area
  • Auburndale
  • Lakeland
Hillsborough area
  • Plant City
  • Riverview
  • West Hillsborough
  • W. Hillsborough
  • West Hillsborough Seniors and Adults
Orange County area
  • Sand Lake
  • Sand Lake Seniors
Duplicate-looking names are not necessarily duplicates. Hialeah, Perrine, Westchester, Florida City, Lauderdale Lakes, Sand Lake and West Hillsborough have age-specific listings that may use different providers, suites, schedules or insurance arrangements.
Filter centers by age and location Call customer service
Verified center examples

Addresses, phones and hours for major Community Medical Group centers

Current center details published on individual official location pages
Center Address and phone Published hours Patient group
Miami Seniors 701 NW 27th Avenue, Miami, FL 33125
786-744-1900 		Monday-Friday 7 a.m.-5 p.m.; Saturday-Sunday closed Seniors
Miami Pediatrics and Adults 1490 NW 27th Avenue, Suite 130, Miami, FL 33125 Monday-Friday 7 a.m.-5 p.m.; Saturday 8 a.m.-noon; Sunday closed Children and adults
Hialeah Adults 3805 W 20th Avenue, Suite 105, Hialeah, FL 33012
305-557-2277 		Monday-Friday 7 a.m.-7 p.m.; Saturday 8 a.m.-noon; Sunday closed Adults
Hialeah Seniors 3805 W 20th Avenue, Suite 125, Hialeah, FL 33012
305-224-1980 		Monday-Friday 7 a.m.-5 p.m.; weekends closed Seniors
West Kendall Adults 14285 SW 42nd Street, Suite 205, Miami, FL 33175
305-551-2165 		Monday-Friday 7 a.m.-5 p.m.; Saturday 8 a.m.-noon; Sunday closed Adults
Westchester Adults 1621 SW 107th Avenue, Miami, FL 33165
786-422-6525 		Monday-Friday 7 a.m.-5 p.m.; Saturday 8 a.m.-noon; Sunday closed Adults
Westchester Seniors 1635 SW 107th Avenue, Miami, FL 33165
786-233-8030 		Monday-Friday 7 a.m.-5 p.m.; weekends closed Seniors
Florida City 751 West Palm Drive, Florida City, FL 33034
786-377-0120 		Monday-Friday 7 a.m.-5 p.m.; Saturday 8 a.m.-noon; Sunday closed Adults and seniors
Florida City Pediatrics 745 West Palm Drive, Florida City, FL 33034
786-279-0764 		Monday-Friday 7 a.m.-5 p.m.; Saturday 8 a.m.-noon; Sunday closed Children
Perrine Pediatrics 12320 Quail Roost Drive, Miami, FL 33177
786-623-0994 		Monday-Friday 7 a.m.-5 p.m.; Saturday 8 a.m.-noon; Sunday closed Children
North Miami Beach 743 NE 167th Street, North Miami Beach, FL 33162
305-957-0017 		Monday-Friday 8 a.m.-5 p.m.; Saturday 8 a.m.-noon; Sunday closed Children and adults
Lauderdale Lakes 4337 North State Road 7, Lauderdale Lakes, FL 33319
954-676-8873 		Monday-Friday 8 a.m.-5 p.m.; weekends closed Adults
Auburndale 394 Havendale Boulevard, Auburndale, FL 33823
863-327-0131 		Monday-Friday 8 a.m.-5 p.m.; weekends closed Children, adults and seniors
Lakeland 5615 South Florida Avenue, Suite 111, Lakeland, FL 33813
863-327-0132 		Monday-Friday 8 a.m.-5 p.m.; weekends closed Children, adults and seniors
Riverview 9088 Progress Boulevard, Riverview, FL 33578
813-444-0220 		Monday-Friday 8 a.m.-5 p.m.; weekends closed Adults and seniors
West Hillsborough 4054 W Hillsborough Avenue, Unit 21B, Tampa, FL 33614
813-906-1412 		Hours differ between age-program listings; confirm the selected provider and program Children, adults and seniors
Official-hours conflict to know about: An older Community Medical Group FAQ gives general Saturday hours of 8 a.m.-5 p.m., but many current center pages list Saturday only until noon or show the center closed. Always use the individual location page and call before traveling.
Appointment workflow

How to schedule the correct Community Medical Group appointment

Choose the patient’s age category Select Pediatrics, Adults, Family or Seniors before choosing a nearby location.
Select the exact center Record the full center name, address, suite and direct phone number. Similar center names can represent different age programs.
Describe the appointment need Tell the scheduler whether you need a new-patient visit, sick visit, annual exam, follow-up, laboratory appointment, physical or specialist service.
Verify your insurance product Give the complete plan and network name printed on the insurance card. Do not ask only whether the center accepts the insurance company’s general brand.
Ask whether a referral is required Specialist visits, diagnostic testing and certain health-plan products may require a primary-care referral or prior authorization.
Confirm service availability Ask whether laboratory work, diagnostics, spirometry, vaccines, transportation or the requested specialist is available at that center.
Ask what to bring Confirm identification, insurance, medications, records, referral documents and the expected payment.
Save the appointment details Record the provider, date, arrival time, street address, suite, direct phone and cancellation instructions.
Appointment call script
“I need an appointment for a [child/adult/senior] at the [center name]. The visit is for [brief reason]. My insurance is [full plan and network]. Can you confirm that this center treats the patient’s age group, accepts the plan, offers the required service, and tell me what to bring and when to arrive?”
Choose a center and call directly Customer service: 786-377-7777
Same-day availability

Community Medical Group walk-in rules

The official patient FAQ says walk-ins are welcome. It also recommends making an appointment to avoid a long wait.

You have a routine medical need Schedule ahead so the correct provider, age program and medical records are ready.
You need a same-day sick visit Call the center before leaving. Ask whether it is accepting walk-ins and which provider can see the patient.
Your regular doctor is unavailable The official FAQ says another qualified physician may see a patient who needs prompt care when the selected primary-care physician is unavailable.
The symptoms may be an emergency Do not wait at a primary-care center. Call 911 or use an emergency department when delay could be dangerous.
Local wait-time tip: Walk-in status does not guarantee immediate treatment. Calling before travel is especially important on Saturday, late in the day, during respiratory-illness season and when a child needs pediatric care.
First-visit checklist

What to bring to a Community Medical Group appointment

Government-issued photo identification
Current primary and secondary insurance cards
Complete medication list with dose and frequency
Medication and food-allergy information
Referral or prior-authorization documents
Previous laboratory and diagnostic reports
Hospital or specialist records relevant to the visit
Preferred pharmacy name and location
Guardian, custody or representative paperwork
Copay or expected self-pay amount
Written questions in priority order
Child’s immunization record when applicable
First appointment: Community Medical Group’s official FAQ asks new patients to arrive at least 15 minutes before the scheduled time to complete required paperwork.

Information that helps the clinician understand a new symptom

1
When it started

Record the first day, whether it began suddenly and whether it is improving or worsening.

2
What changes it

Note triggers, foods, activities, positions, medicines or treatments that improve or worsen it.

3
Related symptoms

List fever, pain, breathing changes, rash, weakness, appetite change or other important details.

Published care options

Community Medical Group services explained in plain English

Service, common purpose and what patients should verify
Service What it may help with What to ask before the visit
Primary care Prevention, common illness, medication follow-up and chronic-condition management. Does this center treat my age group and accept my exact plan?
Pediatrics Well-child care, sick visits, immunizations and school or sports needs. Which pediatric provider is available, and what vaccine records are needed?
Specialist physicians Selected specialty evaluation and ongoing treatment. Is the specialist in-house, on a limited schedule or located elsewhere?
Immunizations Routine and age-appropriate vaccination services. Is the vaccine in stock, covered by insurance and appropriate for the patient?
Laboratory Blood, urine and other ordered testing. Do I need to fast, stop medicine or arrive during limited collection hours?
Diagnostic testing Published testing includes X-rays and echocardiograms. Does this center perform the test, or will I be referred elsewhere?
Spirometry Measures lung function for conditions such as asthma and COPD. Should I use or temporarily hold an inhaler before the test?
Telemedicine Remote visits for selected conditions and follow-up needs. Is a virtual visit medically appropriate and covered by my plan?
Transportation Help reaching eligible medical appointments. Who qualifies, how far ahead must it be scheduled and can a caregiver ride?
Diabetes education Medication, monitoring, nutrition and complication-prevention support. Should I bring my glucose meter, medication bottles and recent readings?
Gynecology Selected women’s health and gynecologic services. Which services are offered at this center and whether a referral is required?
Home medical visits Selected care for patients who qualify for home-based services. What clinical, geographic and insurance eligibility rules apply?
Disease management Ongoing support for diabetes, heart conditions, asthma, weight and mental wellness. Which program is available and how often follow-up occurs?
Vision and hearing exams Screening or evaluation of vision and hearing concerns. Is the service medical, routine, diagnostic or covered by a separate benefit?
Nutrition Diet guidance for prevention, diabetes, weight and chronic disease. Is a nutritionist available at the center, and does insurance cover the visit?
Medication delivery Home delivery of eligible medicines through participating arrangements. Which pharmacy provides delivery and which medicines are excluded?
Cardiology Evaluation and management of heart and circulation concerns. Which previous tests and medication records should arrive first?
Orthopedics and PRP Evaluation of bone, joint, muscle and selected injury concerns. Which body areas are treated, and is PRP covered or self-pay?
Podiatry Foot and ankle care, including diabetic-foot needs. Is a referral needed and what footwear or previous imaging should be brought?
Psychiatry Assessment and treatment of selected mental-health conditions. Is the service available in person, virtually or through an outside referral?
Check the current service directory
In-house testing

How Community Medical Group laboratory visits work

Community Medical Group describes in-house laboratory services that may include blood work, urine testing, specialized screening, genetic testing and pathology-related testing.

Do not assume every test is processed inside every center. Some specimens may need special handling or may be sent to another laboratory. Coverage can also depend on the insurance network.
Confirm the order Ask whether the laboratory already has the clinician’s order and whether it includes every required test.
Ask about fasting Do not fast unless instructed. Ask whether water, coffee, gum, supplements or morning medicine are allowed.
Check collection hours The official FAQ gives general laboratory hours of 7 a.m.-11 a.m. on weekdays, but exact center hours should be verified.
Confirm insurance routing Ask whether the in-house laboratory and any outside reference laboratory are in network.
Ask how results will be delivered Confirm whether the clinician will call, discuss results at follow-up or release information through the portal.
Know when to follow up Ask for an expected timeframe and the treating center’s direct phone number before leaving.
Laboratory preparation script
“I have a laboratory order from [provider]. Can you confirm that the order is available, whether I must fast, whether I should take my morning medicines, the collection hours, the laboratory network and how I will receive the results?”
X-ray, heart and lung testing

Diagnostic testing at Community Medical Group

X-ray

Used to evaluate selected bone, joint, chest and other medical concerns. Availability varies by center.

Echocardiogram

An ultrasound-based heart test that produces images used to evaluate heart structure and function.

Spirometry

A breathing test used to measure lung function and help evaluate or monitor asthma, COPD and other respiratory concerns.

Confirm whether an order is required
Ask whether prior authorization is complete
Verify the exact testing location
Request clothing and preparation instructions
Bring prior reports when comparison is needed
Ask when the ordering clinician will review the result
Respiratory-testing tip: Do not stop an inhaler on your own. Ask the ordering center whether any breathing medicine should be taken normally or temporarily held before spirometry.
Access outside the exam room

Telemedicine, transportation, home visits and medication delivery

Telemedicine

Virtual visits may be available for selected medical needs that do not require a hands-on examination or immediate testing.

Transportation

Transportation is listed as a service, but eligibility, advance notice, distance and caregiver rules must be confirmed.

Home visits

Home medical visits may be available for qualifying patients based on clinical, geographic and insurance requirements.

Medication delivery

Home medication delivery is listed, but participating pharmacies and eligible prescriptions can vary.

Before choosing a virtual visit

A physical examination is probably needed Choose an in-person appointment for a new severe pain, significant injury, breathing problem or condition needing hands-on testing.
You need a routine follow-up Ask whether the provider can safely complete the follow-up by video and whether laboratory work is required first.
You need forms or medication follow-up Confirm whether the provider requires an in-person examination before completing the form or renewing the medicine.
You have limited transportation Ask about transportation, telemedicine or home-visit eligibility when scheduling.
Children’s care

How to prepare for a pediatric Community Medical Group visit

Bring the child’s complete immunization history
Bring school, daycare or sports forms
List all medicines using the child’s current dose
Record medication and food allergies
Bring custody or treatment-consent documents
Note developmental, learning or behavior concerns
Record fever, symptoms and treatments tried
Confirm pediatric insurance assignment
School-form tip: Ask whether the child must complete a new physical examination before the form can be signed. Do not assume an old visit contains every measurement required by the school or sports program.
Young child with serious symptoms: Seek emergency help for severe breathing difficulty, blue or gray lips, unresponsiveness, seizure, serious dehydration, severe injury or another urgent warning sign.
Coordinated older-adult care

Practical steps for a senior Community Medical Group appointment

Rx
Medication review

Bring every prescription, over-the-counter medicine, vitamin and supplement or clear photographs of the labels.

P
Plan verification

Confirm the exact Medicare Advantage, Medicaid or supplemental plan and the assigned primary-care provider.

T
Transportation

Ask about eligibility, scheduling notice, pickup window, mobility devices and whether a caregiver may travel.

S
Specialist coordination

Bring specialist names, recent reports and a list of pending referrals or tests.

H
Home safety

Discuss recent falls, dizziness, weakness, memory changes and difficulty managing daily activities.

A
Authorized caregiver

Ask what written authorization is needed for a family member to discuss care or receive health information.

Medication safety shortcut: Compare the primary-care medication list with specialist, hospital and pharmacy lists at every transition of care.
County and age-specific networks

Insurance accepted by Community Medical Group

The official insurance page is organized by patient category—Family, Children and Seniors—and by county. A logo on the page does not mean every product from that insurer is accepted at every center.

Family and children’s plans shown

Aetna, Ambetter, AmeriHealth Caritas, Community Care Plan, Florida Blue, Florida Blue ACA, Florida Community Care, Humana, Molina, Oscar, Simply, Sunshine Health and UnitedHealthcare.

Senior-plan brands shown

CarePlus, Cigna, HealthSun, Humana, Preferred Care Network, Preferred Care Partners, Simply, Solis, UnitedHealthcare and Wellcare.

Counties displayed

Miami-Dade, Broward, Hillsborough, Polk and Orange County areas are represented on the current insurance page.

Insurance-company name is not enough. Give the scheduler the exact HMO, PPO, Medicaid, Medicare Advantage, marketplace or commercial product and network printed on the card.
Select the patient’s category Use Family, Children or Seniors on the insurance page.
Select the county Plan participation can differ between Miami-Dade, Broward, Hillsborough, Polk and Orange.
Confirm the individual center Give the exact center name, address and provider.
Describe the service Coverage for a primary-care visit does not guarantee coverage for laboratory work, diagnostics, specialists or transportation.
Ask about assignment and referral rules HMO, Medicaid and Medicare Advantage patients may need the center or physician listed as their assigned primary-care provider.
Verify with the insurance company Call the number on the insurance card and request a reference number for the coverage confirmation.
Insurance verification script
“My plan is [full product and network], and the patient is a [child/adult/senior]. Is [provider or center] at [exact address] in network for [visit, test or service]? Do I need to select this doctor as the PCP, obtain a referral or receive prior authorization?”
Filter plans by county and age
No insurance or lost coverage

What Community Medical Group says it can help with

The official FAQ says Community Medical Group may help patients find appropriate health coverage. Eligible patients may receive help applying for Medicaid through the organization’s affiliation with Florida’s Office of Economic Self-Sufficiency and its ACCESS centers.

Medicaid

Application or renewal guidance may be available through ACCESS-related services.

SNAP and cash assistance

Social-service support may include food assistance and Temporary Cash Assistance applications.

Additional referrals

Published support includes Social Security, workforce, affordable housing and other community-resource referrals.

Bring complete documents: Application help is faster when household, identity, income, residency and current-benefit information is complete and readable.
eClinicalWorks and Healow access

How to use the Community Medical Group patient portal safely

Community Medical Group links to an eClinicalWorks patient portal and refers to the Healow portal in its privacy notice. The corporate contact page directs medical-related online matters to the patient portal rather than the general corporate form.

M
Medical communication

Use the communication options shown inside your account for routine, non-emergency matters.

A
Appointment reminders

The privacy notice says reminders may be sent through SMS, live calls or the Healow portal.

I
Identity protection

Confirm the Community Medical Group name and official portal domain before entering personal information.

Do not use the portal for an emergency. A message may not be read immediately. Call the treating center for time-sensitive routine guidance or call 911 when symptoms may be life-threatening.

Portal troubleshooting

The account does not recognize you Ask the center to verify your legal name, date of birth, mobile number and email address.
You created more than one account Contact the center before creating another profile. Duplicate records can make access more confusing.
An appointment reminder is wrong Call the center directly and confirm the provider, address, suite, arrival time and patient age program.
You need access for a child or adult relative Ask the center about the current proxy or authorized-representative process. Do not share passwords.
You need an urgent refill Send routine requests early and call the treating center if the medicine may run out before the normal response time.
The portal link arrived by email or text Open the portal from the official Community Medical Group website rather than trusting an unexpected message link.
Open the official patient portal
HIPAA access and correction rights

How to request, review or correct Community Medical Group records

Request access in writing Community Medical Group’s privacy notice says patients have the right to view or obtain copies of health information, with limited exceptions, and must make the access request in writing.
Ask for the current form Contact the treating center or HIPAA Compliance Officer for the correct request form and submission instructions.
Choose the information needed State the date range and whether you need visit notes, laboratory results, diagnostic reports, medication information, referrals or the full available record.
Select the delivery format The notice says patients may request a format other than photocopies when it is practical for the organization to provide it.
Ask about the fee before submission Community Medical Group says it may charge a cost-based fee for copies or for preparing a requested summary or explanation.
Request an amendment when information is wrong An amendment request must be written and must explain why the health information should be changed.
Accounting of disclosures

Patients may request a list of certain disclosures made during the previous six years. A second request within 12 months may involve a reasonable cost-based fee.

Alternative communication

Patients may request communication by another method or at another location. The request must be written and include the requested alternative.

Privacy restrictions

Patients may request additional restrictions on use or disclosure. The practice is not always required to agree, but must follow an accepted restriction except in an emergency.

Medical-record request wording
“I am requesting access to my Community Medical Group health information for dates [start date] through [end date]. Please include [specific records]. I prefer delivery by [available method]. Please tell me which authorization form, identification and fee information are required.”
Review the official privacy notice HIPAA office: 305-922-1415
Health and household support

Community Medical Group social-service assistance

Community Medical Group works with Florida social-service programs and describes itself as an Office of Economic Self-Sufficiency partner. Its support is intended to help patients connect medical care with food, income, housing and family-assistance resources.

ACCESS Florida

Help understanding or applying for selected state benefit programs.

Medicaid

Application and renewal guidance for potentially eligible patients.

SNAP and TANF

Support involving food assistance and Temporary Cash Assistance.

Community referrals

Published resources include housing, workforce, Social Security and related referrals.

WIC availability: The official FAQ says several locations have Women, Infants and Children offices. Confirm the nearest participating center and appointment requirements before traveling.
Find ACCESS-related assistance Review patient resources
Current patient-security notice

What patients should know about the TriZetto security breach

Notice posted April 9, 2026: Community Medical Group states that TriZetto Provider Solutions, one of its vendors, became aware of a security breach on October 2, 2025 that affected some Community Medical Group patients.
Do not assume every patient was affected TriZetto is notifying individuals whose information was involved.
Read any notice carefully Confirm the sender, incident description, information involved and available support before responding.
Use the dedicated call center Community Medical Group publishes 844-572-2725 for questions concerning the TriZetto notice.
Watch for suspicious activity Review insurance explanations, medical bills, credit reports and unexpected account messages.
Do not provide passwords or payment to an unexpected caller Verify the notice through the official Community Medical Group website or dedicated incident number.
Keep copies Save the notification letter, envelopes, reference numbers and steps taken in response.
Compliance contact: Community Medical Group publishes Rodolfo.Lazo@communitygrp.com for its Compliance Officer.
Check the current official notice TriZetto incident line: 844-572-2725
Billing and statement checks

What to do when a Community Medical Group bill looks wrong

The visit is unfamiliar Compare the center, provider and service date with appointment reminders and insurance records before paying.
The insurance did not pay Check whether the correct plan was billed, the primary-care assignment was active and required authorization was completed.
The amount differs from the insurer’s explanation Ask the center or billing contact to explain the charge, adjustment, insurer payment and patient responsibility.
A laboratory or specialist bill arrived separately Confirm whether another provider or reference laboratory supplied part of the service.
You cannot afford the amount Contact customer service promptly and ask which payment, coverage or social-service options apply.
The bill followed suspicious portal activity Call the center using an official phone number instead of replying to the message or clicking its payment link.
Billing-question script
“I am calling about a charge for service date [date] at [center]. Please explain the provider, service, insurance submission, adjustments and patient balance. My insurance explanation of benefits shows [status or amount].”
Local patient shortcuts

Practical Community Medical Group tips that prevent delays

01
Filter by age first

The closest center may not treat the patient’s age group.

02
Trust the individual center hours

Current center pages are more useful than the older general FAQ schedule.

03
Arrive early for the first visit

Plan to arrive at least 15 minutes early for paperwork.

04
Call before walking in

Walk-ins are welcomed, but provider and age-program availability can change.

05
Check laboratory hours separately

Collection may end earlier than regular medical-center hours.

06
Bring the exact insurance plan

Participation varies by county, age group, product and center.

07
Ask where the test occurs

An X-ray, heart test or specialist service may require another center.

08
Use the portal for medical communication

The corporate contact form is intended for general corporate inquiries.

09
Request records in writing

State the date range and exact record type to reduce confusion.

10
Ask about transportation early

Do not wait until the appointment day to check eligibility or pickup timing.

11
Save direct center numbers

The treating center is usually the best contact for clinical follow-up.

12
Protect portal credentials

Open the portal from the official site instead of unexpected messages.

Use the correct contact

Community Medical Group phone and contact directory

Published contacts and the correct reason to use each one
Need Contact Best use
Medical question Treating center or patient portal Symptoms, results, medication, referrals and follow-up.
Customer service 786-377-7777 General patient routing, center questions and non-emergency assistance.
Corporate headquarters 786-322-7333 Corporate and administrative inquiries.
Corporate fax 786-621-7814 Only when instructed by the correct department.
HIPAA privacy 305-922-1415 Privacy practices, record-access decisions, amendments and complaints.
Compliance officer Rodolfo.Lazo@communitygrp.com Compliance-related concerns and official security-notice questions.
TriZetto breach line 844-572-2725 Questions concerning the vendor security-breach notification.
Emergency 911 Potentially life-threatening symptoms or serious injury.
Corporate headquarters
6100 Waterford District Drive, Suite 365
Miami, FL 33126
Corporate form limitation: Community Medical Group says its online corporate contact form is for general questions. It directs medical-related matters to the patient portal.
Administrative location

Community Medical Group headquarters map

Community Medical Group Corporate Headquarters
6100 Waterford District Drive, Suite 365
Miami, FL 33126
Corporate phone: 786-322-7333
Customer service: 786-377-7777
This is the corporate headquarters, not automatically a patient-care location. Use the address in the official center directory or appointment confirmation for medical care.
Patient questions answered

Community Medical Group frequently asked questions

Which Community Medical Group is covered here?

This guide covers the Florida organization at communitymedicalgroup.com, including its centers in South Florida, Tampa Bay, Polk County and the Orlando area.

How do I find the correct center?

Start with the patient’s age group, then choose a nearby center. Verify the full center name, address, phone, provider, services and hours before scheduling.

What is the customer service number?

The published customer service number is 786-377-7777.

Can I choose my primary-care physician?

The official FAQ says patients who select Community Medical Group as their provider may choose from available primary-care physicians at its locations, subject to plan and provider availability.

Will I always see my selected primary-care doctor?

The official FAQ says regularly scheduled appointments are generally with the selected primary-care physician. Another qualified physician may see a patient who needs prompt care when that doctor is unavailable.

Are walk-ins accepted?

The official FAQ says walk-ins are welcome, but appointments are encouraged to avoid a long wait. Call first because availability can change.

What should a new patient bring?

Bring identification, insurance cards and a complete medication list. Arrive at least 15 minutes early for first-visit paperwork.

What are Community Medical Group’s hours?

Hours vary by center. Many South Florida locations open around 7 a.m., while others open at 8 a.m. Saturday schedules range from morning hours to closed. Verify the individual center page.

What are the laboratory hours?

The official FAQ gives general weekday laboratory hours of 7 a.m.-11 a.m. Call the selected center because actual collection hours and services may differ.

Does Community Medical Group offer pediatric care?

Yes. The network has pediatric-only and combined pediatric-adult locations. Use the pediatric age filter before choosing a center.

Does Community Medical Group accept my insurance?

The official page lists numerous family, children’s and senior plans by county. Confirm the exact product, network, provider, center and service before the visit.

What if I do not have insurance?

Community Medical Group says it may help eligible patients apply for Medicaid and connect with ACCESS and other social-service resources.

How do I use the patient portal?

Open the eClinicalWorks portal from Community Medical Group’s official website. Use the account options made available for routine medical communication and appointment-related information.

How do I request my medical record?

The privacy notice says access requests must be made in writing. Contact the treating center or HIPAA office for the current form and instructions.

Can I correct inaccurate medical information?

You may request an amendment in writing and explain why the information should be changed. The organization may deny the request in certain circumstances.

Who handles privacy complaints?

The published HIPAA Compliance Officer number is 305-922-1415. Community Medical Group says patients will not face retaliation for filing a privacy complaint.

What is the TriZetto breach notice?

Community Medical Group states that its vendor TriZetto Provider Solutions identified a security incident affecting some CMG patients. The dedicated number is 844-572-2725.

Final official actions

Complete your Community Medical Group patient task

The important patient rules are explained above. Use the official system when you are ready to complete a live location search, portal login, appointment call or records inquiry.

Find a center Open patient portal Check insurance Review services Patient resources Social-service help Privacy and records rights Corporate contact
Independent patient-information notice:

USMedicalGroup.org is not Community Medical Group, its physicians, its insurance partners or a Florida government agency. This page cannot schedule appointments, access patient records, verify eligibility or provide medical diagnosis.

Center locations, providers, operating hours, laboratory schedules, transportation, services and insurance participation can change. Confirm time-sensitive details with the selected Community Medical Group center.

This article is educational and does not replace professional medical advice. Call 911 for a medical emergency.

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