Children’s Medical Group NY 2026: Locations, Portal & Same-Day Care

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Hudson Valley parent guide · Pediatric care from newborn visits through young adulthood

Get the Right Pediatric Visit Without an Unnecessary ER Trip or Repeat Appointment

Children’s Medical Group has eight pediatric offices across Dutchess, Orange and Ulster counties in New York. Families can use the practice for newborn care, well visits, same-day illness appointments, behavioral health, asthma care, testing, vaccines and selected minor procedures.

This guide explains which office to call, which appointments cannot be booked online, how evening and weekend care works, what to bring for a newborn, how the portal works, which insurance plans are listed, how the sliding-fee discount is calculated and how to obtain school forms or complete medical records.

Find the nearest office Open patient portal Choose the right visit
Confirm the location before using a portal or phone number. This guide covers Children’s Medical Group in New York’s Hudson Valley. Other unrelated pediatric practices use the same name in Mississippi, Arizona, Tennessee, Illinois and California.
Call 911 for a life-threatening emergency. Seek emergency help for severe trouble breathing, blue or gray lips, unresponsiveness, seizure lasting several minutes, severe allergic reaction, uncontrolled bleeding, major trauma or another condition that could threaten life or permanent function.
Eight offices

Locations across Dutchess, Orange and Ulster counties.

Central phone

845-452-1700

Same-day care

Available Monday through Saturday at selected offices.

Extended hours

Selected offices remain open later on weekdays.

Medical home

NCQA-recognized Patient-Centered Medical Home.

Start with the right care path

Which Children’s Medical Group visit should you request?

WELL OR PREVENTIVE VISIT Your child is healthy but due for care

Use a well visit for growth, development, vaccines, preventive screening, nutrition, safety, school needs and age-specific health guidance.

Schedule ahead. Well visits can generally be booked up to one year in advance.
SAME-DAY SICK VISIT Your child is ill or has a minor injury

Call for fever, ear pain, sore throat, cough, rash, vomiting, diarrhea, urinary symptoms, minor wounds or another non-emergency concern.

Call early in the day. Selected locations offer same-day visits Monday through Saturday.
EMERGENCY CARE Your child may be dangerously ill

Do not wait for an online appointment or portal response when breathing, consciousness, circulation or safety may be seriously affected.

Call 911 or go to the nearest emergency department.
Money-saving parent rule: For a non-emergency illness, call Children’s Medical Group before driving to an urgent care center or emergency department. The practice may provide telephone guidance or arrange the next appropriate appointment.

Go directly to the pediatric answer you need

Official facts and practical steps are explained inside this page. Outside portals are mainly used for the final live action.

Eight Hudson Valley offices

Children’s Medical Group locations, addresses and phone numbers

A child established with the practice can generally receive care at any Children’s Medical Group office. The electronic record follows the patient across all eight locations.

Hudson Valley pediatric office directory
Office Address Direct phone Local planning tip
Fishkill 29 Elm Street, Fishkill, NY 12524 845-447-3245 Confirm whether extended-hour appointments are available on the date needed.
Highland 550 NY-299, Highland, NY 12528 845-290-9142 The official site directs after-hours needs to participating nearby locations.
Hopewell Junction 44-46 Foster Road, Building 2, Hopewell Junction, NY 12533 845-335-7197 Save the building number because the address contains multiple offices.
Hyde Park 4252 Albany Post Road, Hyde Park, NY 12538 845-394-5695 Ask whether the required test or procedure is offered at this office.
Kingston 63 Hurley Avenue, Kingston, NY 12401 845-459-2990 Check the live page for evening availability.
Newburgh 400 Auto Park Place, Newburgh, NY 12550 845-290-9507 Confirm the provider and exact appointment type before travel.
Poughkeepsie 301 Manchester Road, Suite 105, Poughkeepsie, NY 12603 845-452-1700 This office publishes selected evening hours and Saturday care.
Rhinebeck 5 Hook Road, Rhinebeck, NY 12572 845-262-2763 Verify the current opening time before an early appointment.
Local insider tip: When the preferred pediatrician has no same-day opening, ask for the “first available” appointment at any Children’s Medical Group location. The child’s shared electronic record can make another office more useful than an unrelated urgent care center.
Check live office hours Find a pediatric provider
Evenings and weekends

How same-day and after-hours pediatric care works

Same-day sick care

Available Monday through Saturday at selected offices when appointments remain open.

Weekday evening care

Selected offices remain open until 7 p.m. Monday through Thursday.

Saturday care

The Poughkeepsie office publishes Saturday hours from 9 a.m. to 5 p.m.

Call as early as possible Same-day appointments fill quickly, especially during respiratory-illness and back-to-school seasons.
Describe the most serious symptom first State the child’s age, fever, breathing, hydration, alertness and how quickly the condition is changing.
Accept another CMG office when practical The medical record follows the child, so another location may provide faster continuity-based care.
Confirm the live closing time Extended hours vary by office and day. Do not rely on an older screenshot or search listing.
Breathing warning: Mild cough or congestion may be appropriate for a pediatric visit. Severe respiratory distress, blue lips, struggling to speak, marked chest pulling or reduced responsiveness requires emergency care.
Same-day appointment script
“My child is [age] and has [main symptom] that began [time]. Their temperature is [number], breathing is [normal/fast/labored], and they are drinking and urinating [normally/less than normal]. Which office has the first appropriate same-day appointment?”
Check after-hours locations Call 845-452-1700
Avoid online-booking mistakes

Appointments that should be scheduled by phone

The practice allows many appointments to be scheduled online, but certain visit types require a telephone conversation so staff can choose the correct time, provider and level of care.

Any visit for an infant younger than two months
First ADD or ADHD evaluation
Preoperative medical clearance
Possible broken bone or sprain
Respiratory distress or significant breathing concern
Shot-only appointment
Laboratory-only appointment
Complex visit needing more appointment time
Shorter-wait scheduling tip: The official practice FAQ recommends early-morning appointments or appointments immediately after lunch, which ends at approximately 1:30 p.m. Families may also request the first available provider.
Plan preventive care early: Well visits can generally be scheduled up to one year in advance. Book school, camp and sports physicals before summer and fall calendars become crowded.
Manage eligible appointments online Schedule by phone
First appointment workflow

How new families join Children’s Medical Group

Call the central new-patient number Contact 845-452-1700 and explain the child’s age, preferred location, insurance and appointment need.
Confirm insurance and PCP assignment HMO and managed-care plans may require a Children’s Medical Group provider to be listed as the assigned primary-care physician.
Request records from the previous pediatrician Ask the former office to send immunizations, growth charts, visit notes, test results, medication history and specialist records.
Complete mobile pre-check-in The practice sends appointment information and a registration questionnaire by text before the visit.
Watch for appointment confirmation Scheduled visits are generally confirmed two to three days before the appointment.
Bring identification and insurance The front desk scans the parent or guardian’s driver’s license and the child’s insurance card.
Insurance card or full policy details
Parent or guardian photo identification
Copay or expected payment
Complete immunization record
Medication and allergy list
Previous pediatrician contact information
No insurance card yet? Bring the insurer’s name, phone number, claims address, policy number and suffix, policyholder’s name and birth date, policyholder’s telephone number and the expected copay.
Open new-patient instructions Call new-patient team
First days after birth

Newborn appointment timing and hospital documents

Schedule quickly: Children’s Medical Group asks families to arrange the first newborn appointment 24 to 48 hours after discharge from the hospital or birthing center.
Baby’s hospital discharge summary
Newborn hearing-screen certificate
Immunization tracker
Hepatitis B record if given in hospital
Newborn screening information
Feeding or lactation instructions
Insurance enrollment details
Parent questions about sleep, feeding and stools
W
Weight and feeding

The clinician reviews feeding frequency, weight change, wet diapers and bowel movements.

J
Jaundice

A bilirubin check may be needed when the baby’s skin or eyes appear yellow or risk factors are present.

S
Screening review

The practice checks hearing, metabolic-screen and vaccine documentation from the birth facility.

Insurance tip for New York families: Add the newborn to the insurance plan immediately. Families needing help applying for Medicaid for a newborn can call the billing department at 845-452-1700 and select prompt 7.
Review newborn visit guidance Schedule newborn visit
Preventive pediatric care

What happens during a well-child visit?

Growth and physical health

Height, weight, blood pressure when age-appropriate, physical examination and comparison with growth patterns.

Development and behavior

Age-appropriate developmental, autism, emotional and behavioral screening.

Prevention

Vaccines, nutrition, sleep, injury prevention, school readiness and family health guidance.

Selected milestones in the published well-visit schedule
Age Main purpose Examples of screening or care
3-5 days Newborn follow-up Hospital course, feeding, weight, jaundice and newborn-screen review.
2, 4 and 6 months Rapid infant growth Development, feeding and routine infant immunizations.
9 months Development and risk screening ASQ-3 development screening, anemia and lead screening.
12-18 months Mobility, language and prevention Vaccines, autism screening, development, vision, anemia and lead testing.
2-4 years Language, behavior and school readiness Development, autism and vision screening plus preschool vaccines.
5 years and older Annual preventive care Growth, school, vision, hearing, behavior, nutrition and age-appropriate vaccines.
Possible extra charge: Preventive care is often covered without cost-sharing, but evaluation of a separate symptom or medical condition during the same appointment can create an additional sick-visit charge.
You can choose: Tell the clinician when you want the appointment limited to preventive care. A non-urgent separate concern can be scheduled for another visit, although urgent issues may need to be addressed immediately.
High-value care available in-office

Children’s Medical Group pediatric services

Services that may prevent an outside urgent-care or laboratory trip
Care category Services listed by the practice Call before arriving when
General pediatrics Well visits, newborn care, lactation care, vaccines, developmental screening and hearing or vision screening. You need a newborn, vaccine-only or specialized screening appointment.
Rapid testing COVID, flu, mono, strep and selected point-of-care laboratory testing. You need lab-only testing or have possible contagious symptoms.
Minor injury care Wound care, laceration repair, splinting, foreign-body removal and selected joint or soft-tissue care. There may be a fracture, deep wound, eye injury or need for imaging.
Minor procedures Abscess drainage, wart treatment, skin-tag removal, nail procedures and suture or staple removal. The procedure may require additional appointment time or preparation.
Respiratory care Asthma management, inhaler education, nebulizer treatment, spirometry and pulmonary-function testing. Breathing symptoms are worsening or respiratory distress is possible.
Adolescent care Reproductive-health counseling, pregnancy testing and STI-related services. Confidentiality, consent or insurance explanation-of-benefits concerns need discussion.
Developmental care ADHD management, autism screening, developmental assessment and behavioral-health support. Scheduling the first ADHD evaluation or completing school questionnaires.
Before going to urgent care: More than 50 minor procedures and treatments are advertised at selected Children’s Medical Group offices. Call first to confirm that the correct provider, equipment and appointment time are available.
Check services by location
Whole-child health

Behavioral health, ADHD, anxiety and depression support

Children’s Medical Group includes behavioral and emotional health in routine pediatric care. Screening may address anxiety, depression, substance use, attention, sleep, relationships, school performance and other concerns.

Routine screening

Age-appropriate behavioral and emotional screening is included during well visits, particularly during preteen and teen years.

Primary-care treatment

The pediatric team may evaluate and manage ADHD, anxiety, depression and related concerns when appropriate.

Specialty referral

Children needing additional care may be connected with community mental-health specialists.

Changes in sleep or appetite
School avoidance or falling grades
Persistent sadness or irritability
Panic, intense worry or physical anxiety symptoms
Attention, impulsivity or behavior concerns
Substance use or risky behavior
Mental-health crisis: Call or text 988 in the United States for immediate crisis support. Call 911 when a child or teen is in immediate danger, has made a suicide attempt or cannot be kept safe.
Review behavioral-health care Call or text 988
24/7 family access

What the Children’s Medical Group patient portal can do

A
Appointments

Schedule eligible visits and review upcoming appointments.

Rx
Medication refills

Send routine refill requests to the pediatric team.

L
Lab results

Review results released to the patient’s electronic account.

V
Visit summaries

Read the documented summary after the provider completes the encounter.

I
Immunizations

Access vaccine history and available school or physical forms.

$
Billing

Review account information and make online payments.

Portal registration steps

Ask the office to web-enable the child Families cannot create a new account without the practice first enabling portal access.
Open the invitation email The email provides the credentials and setup path needed to create access.
Use the website or Healow app The mobile app may display “Pediatric Associates Family of Companies.” Select Show Locations and then the correct Children’s Medical Group office.
Switch between linked children Parents can use one login for linked younger children and select the appropriate child’s account.
Teen privacy: Patients age 13 and older may be required to use their own portal credentials. This protects confidential health information under New York and federal privacy rules.
Do not use a portal message for an emergency. Call the pediatric office for time-sensitive medical advice and 911 for a life-threatening situation.
Open portal login Email portal support
Troubleshooting

What to do when the patient portal is not working

No invitation email arrived Check spam and junk folders, then ask the office to verify that the child is web-enabled and that the correct email is on file.
The Healow practice name looks different The app may show Pediatric Associates Family of Companies. Select Show Locations and choose the correct Children’s Medical Group office.
One child is missing Ask the office to link that child’s record to the parent’s proxy account.
A teenager disappeared from parent access The patient may need separate credentials after age 13 because of privacy requirements.
A visit summary is missing Summaries often appear by the end of the day but can require two to three days after the provider completes documentation.
An older record is unavailable Request the full or historical chart through the medical-records process instead of relying only on the portal.
A refill is urgent Call the office when the medication will run out before the normal portal-response period.
The child is seriously ill Stop troubleshooting the portal and seek immediate medical assistance.
2026 coverage information

Insurance accepted by Children’s Medical Group

Insurance participation can differ by location, provider and exact product. Families should verify both the pediatrician and office before receiving scheduled care.

Major insurance categories listed by the practice
Coverage type Plans listed What the parent must verify
Commercial Aetna, BSNEY or Highmark, CDPHP, Cigna, Claritev, Emblem, Empire BCBS, Empire Plan, Fidelis, GHI, Humana, TriCare East, MagnaCare, Molina, MVP, Partners Direct and UnitedHealthcare Oxford. The exact HMO, PPO, EPO, POS or other network shown on the card.
New York Medicaid Fidelis Care and MVP. PCP assignment, effective date and managed-care rules.
Child Health Plus Fidelis Care and MVP. The child is active and assigned correctly for the service date.
New York exchange BCBS, Emblem Health, Excellus BCBS, Ambetter, Claritev or PHCS and MVP Exchange. Whether the specific pediatrician and location are included in the marketplace network.
Is a CMG pediatrician my assigned PCP?
Are well and sick visits covered differently?
What copay or deductible applies?
Is after-hours care billed differently?
Are vaccines and laboratory tests covered?
Does the provider need prior authorization?
Insurance verification script
“My child is enrolled in [full plan and network name]. Is [provider] at the [location] office in network? Is the provider assigned as the PCP, what copay applies to well and sick visits, and are vaccines, labs and after-hours services covered?”
Check the current insurance list Call billing: prompt 7
Income-based payment help

How the Children’s Medical Group sliding-fee discount works

Children’s Medical Group states that a patient will not be denied medical services because the family cannot pay. Eligible households may receive a discount after income and family size are verified.

Published 2026 sliding-fee discount schedule
Federal poverty level Published discount Practical meaning
100% or below 100% The published schedule applies the largest discount.
110% 90% The patient may owe approximately 10% of qualifying charges.
120% 80% The patient may owe approximately 20% of qualifying charges.
130%-150% 70%-50% The discount decreases as household income rises.
160%-180% 40%-20% Partial assistance remains available for qualifying households.
190% 15% A smaller discount applies.
200% 10% This is the highest published income level receiving a discount.
Above 200% 0% The published schedule does not apply a sliding-fee discount.
2026 household income examples
Family size 100% poverty level 200% poverty level
1 $15,960 $31,920
2 $21,640 $43,280
3 $27,320 $54,640
4 $33,000 $66,000
5 $38,680 $77,360
6 $44,360 $88,720
Apply before the next appointment The practice asks families to complete the application before scheduling or returning to the office when possible.
Provide household and income information Eligibility depends on verified family size and current income.
Keep information updated The practice may request regular updates to continue participation.
Ask which charges qualify Confirm how the discount applies to visits, vaccines, testing, procedures and other services.
Application shortcut: Completed applications may be submitted to SFSAPPS@pediatricassociates.com. Do not send unrelated medical details or passwords by ordinary email.
Open current sliding-fee instructions Submit application
Understand the statement

Children’s Medical Group billing and payment guidance

Online payment

Families need the account number and total balance due to complete the online payment form.

Payment methods

Visa, Mastercard, American Express, Discover, debit cards and HSA cards are listed.

Billing help

Call 845-452-1700 and select prompt 7.

Why a preventive visit can have two types of charges

Preventive examination is completed The clinician reviews growth, development, screenings, immunizations, history and preventive guidance.
A separate concern is raised The parent or patient asks about a rash, pain, asthma, ADHD, medication problem or another medical issue.
Additional evaluation is performed The clinician spends additional time examining, diagnosing, ordering treatment or changing a care plan.
Insurance processes two services Preventive care may be covered fully while the separate problem-oriented service receives a copay, deductible or coinsurance.
Billing-question script
“I am reviewing the statement for [service date]. Please identify the preventive and problem-oriented charges, explain what was billed to insurance, and show the insurance payment, adjustment, copay, deductible and remaining patient balance.”
Open official bill-pay page Billing department: prompt 7
School, camp and ADHD paperwork

How to request pediatric forms without delaying school or sports

School and camp forms

Health examinations, physical records and immunization forms may be requested through the office or portal.

ADHD forms

The practice publishes parent and school packets for initial and follow-up ADHD assessment.

Privacy forms

Forms are available for records, corrections, confidential communication and disclosure restrictions.

Child’s full legal name and birth date
School, camp or sports organization name
Exact form and deadline
Date of most recent well visit
Required vaccine information
Where the completed form should be sent
Processing time: Children’s Medical Group states that school, daycare, camp and physical forms are generally completed within three to five business days. Request them before the final deadline.
Download forms and policies Check portal forms
Portal or full-chart request?

How to obtain Children’s Medical Group medical records

Use the patient portal for
  • Lab results
  • Visit summaries
  • Immunization history
  • Immunization forms
  • School and physical forms
  • Medication information
Use ScanStat for
  • Full chart notes
  • Hospital records maintained by the practice
  • Imaging reports
  • Legal or insurance requests
  • Historical charts not shown online
Choose only the records needed A narrow date range can be faster and may reduce copy charges.
Complete the authorization A parent or legal guardian normally signs for a patient younger than 18.
Add representative documents when required Legal guardians and third-party requestors may need additional proof of authority.
Submit by office, fax or ScanStat A signed paper request may be delivered to an office, while full-chart requests can be completed through the records vendor.
Allow five to ten business days Older or complex charts may require additional processing time.
ScanStat telephone support

866-984-1399

Monday-Friday, 8 a.m.-5 p.m. Eastern.

ScanStat request status

status@scanstat.com

Include only the minimum information needed to identify the request.

Transfer tip: When moving to another pediatrician, ask for immunizations, growth charts, medication history, allergies, specialist reports and active care plans—not only the most recent visit note.
Start medical-record request Download basic records
Local parent shortcuts

Hudson Valley tips that can save time and prevent repeat visits

01
Ask for any office

When the usual provider is full, request the first available appointment across all eight offices.

02
Call before urgent care

The practice may offer same-day care, phone guidance or an in-office procedure.

03
Separate well and sick questions

Ask how discussing a new medical problem during a physical could affect billing.

04
Book physicals early

Reserve school, sports and camp appointments before late-summer demand rises.

05
Keep portal access active

Confirm email, mobile number and proxy access before an urgent form or vaccine record is needed.

06
Bring insurance details

Newborns and recently changed plans may not yet have a physical card.

07
Request forms early

Allow the published three to five business days for routine paperwork.

08
Use portal for basic records

Download vaccines and visit summaries instead of waiting for a full-chart request.

09
Confirm live office hours

Evening and weekend availability differs by location and date.

Use the correct contact

Children’s Medical Group phone and support directory

Patient task and correct contact
Need Contact Best use
New patient or general help 845-452-1700 Registration, appointment routing and general questions.
Billing 845-452-1700, prompt 7 Statements, insurance, newborn Medicaid and payment questions.
Portal support portal.east@pediatricassociates.com Missing portal invitations and account-access problems.
Full record request 866-984-1399 ScanStat records requests and processing questions.
Record status email status@scanstat.com Status of a previously submitted full-chart request.
Sliding-fee application SFSAPPS@pediatricassociates.com Submitting a completed income-based discount application.
Email is not emergency care. Do not send urgent symptoms, passwords, full Social Security numbers or unnecessary protected medical information through ordinary email.
Poughkeepsie office

Children’s Medical Group central contact location

Children’s Medical Group – Poughkeepsie
301 Manchester Road, Suite 105
Poughkeepsie, NY 12603
Phone: 845-452-1700
Appointment-location check: Do not travel automatically to Poughkeepsie. Confirm whether the appointment is scheduled in Fishkill, Highland, Hopewell Junction, Hyde Park, Kingston, Newburgh, Poughkeepsie or Rhinebeck.
Parent questions answered

Children’s Medical Group frequently asked questions

Which Children’s Medical Group does this page cover?

This article covers the eight-office pediatric practice serving New York’s Hudson Valley.

What is the main telephone number?

Call 845-452-1700 for new-patient help, general questions and central appointment routing.

Can my child visit a different office?

Yes. The practice states that patients may use any of its eight locations and their electronic record follows them.

Are same-day sick visits available?

Yes, at selected locations Monday through Saturday, subject to appointment availability.

Which office is open Saturday?

The after-hours page publishes Poughkeepsie Saturday hours from 9 a.m. to 5 p.m. Confirm before travel.

When should a newborn have the first visit?

The practice asks families to schedule the first visit 24 to 48 hours after discharge.

What should I bring for a newborn?

Bring the discharge summary, hearing certificate, vaccine tracker, insurance details and hospital feeding or follow-up instructions.

Can I sign up for the portal myself?

No. The office must first web-enable the child’s account and send an invitation.

Why does the Healow app show Pediatric Associates?

Children’s Medical Group is accessed through the Pediatric Associates Family of Companies listing. Select Show Locations and choose the correct CMG office.

Why does my teenager need separate access?

Patients age 13 and older may require their own credentials because of privacy requirements.

Does the practice accept Medicaid?

The current insurance page lists Fidelis Care and MVP Medicaid plans. Verify active coverage and PCP assignment.

Does Children’s Medical Group offer financial help?

Yes. Qualifying households may receive an income-based sliding-fee discount.

Why was I charged during a well visit?

A separate charge can occur when the clinician evaluates or treats an additional medical concern beyond the preventive examination.

How long do school forms take?

Routine school, camp and physical forms are generally completed within three to five business days.

How long do medical records take?

Most requests are processed within five to ten business days. Older charts may take longer.

When should I use ScanStat?

Use ScanStat for full charts, historical records, imaging reports and legal or insurance requests not available in the portal.

Final live actions

Official Children’s Medical Group patient tools

The main instructions are explained above. Use the official systems below when you are ready to complete a live appointment, portal, payment, form or records action.

Find a location Find a provider Patient portal Pay a bill Insurance and sliding fee Patient forms Request records After-hours care
Independent patient-information notice:

USMedicalGroup.org is not Children’s Medical Group, Pediatric Associates or any affiliated pediatric office. It cannot diagnose an illness, schedule an appointment, approve financial assistance, release records, update insurance or modify a bill.

Locations, providers, hours, insurance participation, fees and policies may change. Confirm urgent or time-sensitive information directly with the pediatric office. Call 911 for a life-threatening emergency.

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