Palmdale, California · Family medicine and whole-family care
Use Joshua Medical Group in Palmdale Without Confusing It With the Other California Practice
Joshua Medical Group in Palmdale is a multi-practitioner family medicine office serving adults, children and older patients from one location on 5th Street West. The team provides routine primary care as well as focused services for diabetes, blood pressure, cholesterol, men’s health, women’s health and pediatrics.
This guide brings the practical patient information into one place: current office hours, providers, appointment confirmation rules, new-patient forms, telehealth, records requests, insurance-verification steps and the fastest way to deal with common problems before or after a visit.
First, make sure you have the correct Joshua Medical Group.
This guide covers the Palmdale practice at 38460 5th St W, Suite D, phone 661-273-1614. A separate Joshua Medical Group operates in La Palma, California and uses the phone number 714-527-8777. The providers, hours, portals and insurance relationships are not interchangeable.
Do not use the website’s general contact form for personal health information.
Joshua Medical Group specifically states that its public message form is for general information only. Medical concerns and protected health information should be handled through the appropriate patient-care channel or during an appointment.
The practice currently states that it welcomes new patients.
Start with the right visit
Which Joshua Medical Group service should you ask for?
PRIMARY / FAMILY CARERoutine or ongoing health needs
Use a family medicine visit for preventive care, routine physicals, common illnesses, medication review and management of long-term conditions.
Good starting point for most new adult patients and for ongoing health management.
CHILDREN’S CAREPediatric sick or well visit
Joshua Medical Group advertises pediatric care for children, including sick visits, well visits and vaccination-related care.
Tell scheduling your child’s age and whether the visit is preventive or for a current symptom.
VIRTUAL VISITAsk whether telehealth fits the problem
The practice offers HIPAA-compliant telemedicine using common devices such as a smartphone or computer.
Some concerns still require an in-person examination, vital signs, laboratory testing or another physical assessment.
Best first sentence when calling: “I am a new/current patient and need an appointment for [annual physical / diabetes follow-up / child sick visit / women’s health / men’s health / telehealth].” This gives staff enough information to choose a more appropriate visit type.
Go directly to the Joshua Medical Group answer you need
The important Palmdale patient details are explained inside this page first.
Avoid the wrong office
There are two active California practices using the Joshua Medical Group name
Do not enter medical, payment or insurance details until you confirm the city and phone number.
A Google result containing only the words “Joshua Medical Group” may lead to the other practice.
Palmdale office schedule
Joshua Medical Group Palmdale hours and location
Joshua Medical Group
38460 5th St W, Suite D
Palmdale, CA 93551
Phone: 661-273-1614
Published Palmdale office hours
Day
Hours
Practical patient note
Monday
8 a.m.-12 p.m.; 1:30-5 p.m.
The office closes during the midday break.
Tuesday
8 a.m.-12 p.m.; 1:30-5 p.m.
Avoid arriving between noon and 1:30 p.m. expecting routine front-desk service.
Wednesday
8 a.m.-12 p.m.; 1:30-5 p.m.
Confirm individual provider availability.
Thursday
8 a.m.-12 p.m.; 1:30-5 p.m.
The practice’s business hours do not guarantee every service is available all day.
Friday
8 a.m.-12 p.m.; 1:30-5 p.m.
Handle Friday refill and referral questions early when possible.
Saturday-Sunday
Closed
Use the appropriate urgent or emergency care option if your condition cannot wait.
Midday detail that can save a trip: The published schedule contains a 90-minute closure from noon until 1:30 p.m. It is not a continuous 8-to-5 clinic day.
Current Palmdale care team
Joshua Medical Group providers and languages
Gonzalo Martinez, MD
Board-certified family medicine physician with more than 30 years of experience. His current practice profile lists care across men’s health, women’s health, pediatrics, diabetes, high blood pressure and high cholesterol.
Languages: English and Spanish.
Jeff Advincula, MSN, FNP-C
Board-certified family nurse practitioner with family-medicine training and experience in acute and chronic care environments.
Languages: English and Tagalog.
Peter Rodriguez, PA
Physician assistant with long-term Antelope Valley experience in areas including pediatrics, men’s and women’s health, geriatrics and chronic-care management.
Languages: English and Spanish.
Nina Nilsen, MSN, FNP-C
Board-certified family nurse practitioner whose practice biography emphasizes family medicine, patient participation and clear health education.
Language tip: If Spanish or Tagalog communication would make the visit easier, mention your language preference when scheduling rather than waiting until check-in.
New patients welcome
How to establish care at Joshua Medical Group Palmdale
Call or submit an appointment request
Call 661-273-1614 or use the official appointment-request page.
Give the nature of the visit
Tell staff whether you need a routine physical, chronic-condition visit, pediatric appointment, men’s health, women’s health or telehealth.
Verify insurance before the appointment
The official Palmdale website does not currently publish a complete insurance list, so give staff your exact carrier, product and network.
Download the correct new-patient form
The practice provides separate adult, pediatric and Spanish new-patient PDFs.
Prepare outside records
If you are transferring from another primary-care office, arrange for relevant records rather than expecting the new clinician to reconstruct your history from memory.
Wait for appointment confirmation
An online appointment request is not automatically a confirmed appointment. The practice states that staff confirm availability by phone.
New-patient call script
“I would like to become a new patient at the Palmdale Joshua Medical Group. I need care for [reason], my insurance is [full plan name], and I prefer [day/time]. Which provider is appropriate, what forms should I complete, and what records should I bring?”
Appointment request is not confirmation
How Joshua Medical Group’s online appointment request works
The official form asks for your name, phone, email, preferred date, preferred time and nature of the visit.
Choose a preferred date
The date you submit is a request rather than guaranteed availability.
Select a preferred time
Staff use that information when checking the provider schedule.
Describe the visit briefly
Give enough information to identify the correct appointment type without placing unnecessary sensitive medical details into an ordinary web form.
Watch for a phone confirmation
Joshua Medical Group states that a member of its staff will confirm the appointment by telephone.
Call if the visit is time-sensitive
Do not assume an unconfirmed web request reserves a same-day appointment.
Privacy rule: The public website repeatedly tells users not to submit personal health information through general-purpose contact forms. Use the smallest amount of information needed to request scheduling.
Completed adult, child or Spanish new-patient forms when applicable
Current medication names, strengths and doses
Medication and food allergies
Previous primary-care or specialist records when relevant
Recent lab and imaging results
Home blood-pressure or glucose readings when relevant
Vaccination records for pediatric care
Two or three questions you most want answered
Local transfer-care tip: If you are switching from another Antelope Valley practice, ask whether the office wants the full chart or only the most recent progress notes, medication list, lab results and specialist reports.
Family-centered care
What Joshua Medical Group Palmdale treats and manages
DM
Diabetes
Ongoing evaluation, monitoring, lifestyle support and medication management within primary care.
BP
High blood pressure
Blood-pressure evaluation, treatment planning and follow-up monitoring.
LIPID
High cholesterol
Risk review, laboratory monitoring and treatment planning.
MEN
Men’s health
Preventive and condition-focused care for male patients.
WOMEN
Women’s health
Preventive, reproductive and symptom-focused women’s health care.
KIDS
Pediatric care
Sick visits, well visits and preventive pediatric care.
VIRT
Telehealth
Remote consultations through HIPAA-compliant video technology.
PHYS
Physical examinations
Routine health assessment and preventive-care review.
ACUTE
Acute conditions
Evaluation and treatment planning for appropriate non-emergency new medical problems.
Chronic-condition management
Make diabetes, blood pressure and cholesterol visits more useful
These conditions often require more than a single prescription. A useful follow-up visit depends on having the information that shows what has happened since the last appointment.
Bring your numbers
Bring home blood-pressure, blood-glucose or other readings when your clinician asked you to monitor them.
Bring medication details
Know what you actually take—not only what appears on an old medication list.
Report side effects
Tell the clinician what makes taking the medication difficult instead of quietly stopping treatment.
Practical question to ask: “What number or symptom should make me contact the office before my next scheduled visit?” That gives you a clearer action threshold than simply being told to “keep monitoring.”
Men’s health
Men’s health services go beyond an annual physical
Joshua Medical Group’s official men’s health page discusses preventive screening, chronic-disease risk and concerns that patients may otherwise avoid discussing during a routine appointment.
Preventive health
Routine screening and risk assessment can be discussed during physical examinations.
Sexual health
The practice lists concerns including erectile dysfunction, premature ejaculation and low testosterone among issues it evaluates.
Long-term risk
The practice emphasizes attention to conditions such as diabetes, hypertension, heart disease and cholesterol-related risk.
Useful appointment tip: If sexual-health or hormone symptoms are the main reason for the appointment, say so when booking. It can help staff reserve the correct visit type and tell you whether any testing should occur before follow-up.
Women’s health
Women’s health care available through the Palmdale practice
Joshua Medical Group advertises preventive and symptom-focused women’s health services across different stages of life.
Well-woman care
Preventive visits can include discussion of reproductive health, sexual health and recommended screening.
Menstrual and pelvic concerns
The official service page lists conditions such as menstrual symptoms, pelvic pain, ovarian cysts, fibroids and PCOS among women’s health concerns addressed by the practice.
Menopause
Menopause-related symptoms and treatment options can be discussed with the care team.
Severe symptoms need the appropriate level of care. Severe bleeding, severe pain with fainting, major breathing difficulty or another potentially dangerous symptom should not wait for a routine website appointment request.
Whole-family practice
Joshua Medical Group pediatric care for sick and well visits
The practice states that children can receive both sick and well visits and can be kept current with vaccinations.
WELL
Well visits
Preventive assessment, growth review and age-appropriate health discussion.
SICK
Sick visits
Evaluation of appropriate non-emergency childhood illness or symptoms.
VAX
Vaccination care
Reviewing immunization status and keeping children current with needed vaccinations.
Bring these to a pediatric appointment
Vaccination records
Current medication list
Allergy information
School or childcare forms when needed
Symptom start time and fever history for a sick visit
Parent or guardian identification and insurance information
Separate child form available: Joshua Medical Group publishes a dedicated New Patient Form for Kids rather than asking families to use only the adult version.
Remote care
How telehealth works at Joshua Medical Group
The practice states that it uses HIPAA-compliant conferencing technology and that patients can connect using ordinary devices such as smartphones and computers.
Call to request a virtual consultation
Confirm that your specific concern can be handled remotely.
Use a device with camera, microphone and internet
The practice says specialized telemedicine equipment is not required.
Choose a private location
Avoid discussing personal health information in a public setting where others can hear the conversation.
Have medication and health information ready
Keep the same information nearby that you would bring to an office follow-up.
Be prepared for an in-person follow-up
A virtual visit cannot replace every physical examination, test or procedure.
Complete payment through the approved workflow
Joshua Medical Group states that telehealth payment can also be handled virtually.
Telehealth is especially useful when travel itself is the barrier. The practice designed the service to reduce problems involving distance, time and illness exposure.
Joshua Medical Group patient forms available before your visit
The Palmdale practice publishes several patient forms so paperwork can be completed before arriving.
Official Joshua Medical Group form library
Form
Who should use it
Practical purpose
New Patient Form
New adult patients
Provides the office with the information needed to create and prepare the patient chart.
New Patient Form – Kids
New pediatric patients
Child-focused registration and health information.
New Patient Form – Spanish
Spanish-speaking patients
Allows new-patient paperwork to be completed in Spanish.
Patient Information Form
Patients asked to provide or update demographic information
Helps maintain accurate contact and patient-account details.
Authorization to Release Medical Records
Patients authorizing release of records
Allows protected medical information to be released according to the patient’s authorization.
Medical Release Form
Patients transferring or sharing medical information
Supports medical-record transfer and continuity of care.
HIPAA Form
Patients completing privacy documentation
Addresses privacy and health-information handling requirements.
Submission method: Joshua Medical Group states that patients may fax completed forms or bring the printed forms to the office. Call 661-273-1614 when you need the current fax routing or are unsure which form applies.
How to request or transfer Joshua Medical Group medical records
Decide what records are actually needed
A new primary-care doctor may need recent progress notes, medication history, labs and specialty reports rather than every historical page.
Download the release document
The Palmdale practice publishes both an Authorization to Release Medical Records form and a Medical Release Form.
Identify the patient completely
Use the legal name, date of birth and other requested identifiers.
Name the receiving provider or organization
Provide an accurate destination so records do not have to be reprocessed.
Specify the date range or document type
This can make the request clearer and reduce unnecessary record volume.
Submit using the current office instructions
The forms page states that completed paperwork can be faxed or brought to the office. Call for the current fax destination before transmitting sensitive records if it is not printed clearly on your form.
Confirm receipt when another appointment depends on it
Do not assume sending the form means the receiving clinician already has the records in the chart.
Record-transfer shortcut: Ask the new provider what they actually need first. Sending a focused recent record set can be more useful than sending hundreds of old pages without context.
No current public plan list
How to verify insurance at Joshua Medical Group Palmdale
The Palmdale practice’s current public website does not provide a complete insurance-plan list.
Because plan participation changes and may depend on the exact product or network, a guessed insurance list would be less useful than direct verification.
Read the full plan name from your card
Do not give only the insurer’s brand name.
Call Joshua Medical Group
Give staff the exact insurance product, member network and provider you plan to see.
Ask whether a primary-care assignment is required
Some managed-care products require the patient to be assigned to a specific PCP or medical group.
Call the insurer too
Verify that Joshua Medical Group and the specific clinician are listed as in network under your exact plan.
Ask about referral requirements
Managed-care plans can require prior authorization or PCP referral for specialty services or testing.
Ask what is expected at check-in
Confirm copay, deductible or self-pay requirements before the visit.
Insurance call script
“My insurance is [full plan and network name], member ID [number]. I want to see [provider] at Joshua Medical Group in Palmdale. Is this provider in network under my exact plan, do I need a PCP assignment or referral, and what payment should I expect at the visit?”
After your appointment
What to do about test results, prescriptions and follow-up questions
You are waiting for a test result
Ask the ordering clinician what timeframe and communication method to expect before leaving the original appointment.
Your pharmacy says no prescription arrived
Confirm the pharmacy name and location, then contact the office with the medication and visit details.
You need a refill
Request it before the final dose and ask whether the medication requires a visit or monitoring test first.
You need a referral
Confirm the specialist name, destination and whether your insurance requires authorization before scheduling.
Your symptoms are worsening
Do not wait only for an electronic response or future routine visit. Call the office or use urgent/emergency care based on severity.
You changed pharmacies
Give the office the full new pharmacy location to reduce the chance that a prescription goes to an old profile.
Result follow-up script
“I had [test] on [date] ordered during my visit with [provider]. Can you confirm whether the result is complete, whether the clinician reviewed it and what follow-up action I should take?”
Patient fraud safeguard
Joshua Medical Group says it is not currently recruiting for research studies
Important current warning from the Palmdale practice:
Joshua Medical Group states that its office is not currently participating in any research studies. If you see an advertisement using the clinic’s name to recruit people for a research study, the practice asks you to contact the office directly.
What to do if someone claims to recruit on behalf of the clinic
Do not send Social Security numbers or banking information
Do not pay a recruitment fee
Do not rely only on a social-media message
Call 661-273-1614 independently
Compare the contact with the official Palmdale practice
Do not assume a clinic logo proves the message is genuine
Troubleshooting
Common Joshua Medical Group problems and the fastest fix
You called 714-527-8777
That is the separate La Palma Joshua Medical Group. For the Palmdale practice in this article, call 661-273-1614.
Your online appointment request has no confirmation
The form is only a request. Call the office if staff have not confirmed your appointment.
You arrived around lunchtime
The published Palmdale schedule closes from noon to 1:30 p.m.
You want to send a diagnosis through the contact form
Do not. The practice explicitly says the public form should not contain personal health information.
You cannot find an insurance list online
That is because the current public Palmdale site does not publish a complete plan list. Call and verify the exact product.
You need old medical records
Use the official release forms rather than sending a casual email containing medical details.
You need care without driving to Palmdale
Ask whether the specific concern qualifies for the practice’s telehealth service.
A research advertisement uses the clinic name
The practice currently states it is not participating in research studies. Verify the advertisement directly with the Palmdale office.
You need weekend routine care
This office is closed Saturday and Sunday. Use an appropriate alternative based on urgency.
You have severe symptoms
Do not rely on an appointment-request form or routine telehealth scheduling. Use emergency care when the situation may be life-threatening.
Palmdale patient shortcuts
12 practical Joshua Medical Group tips that can save time
01
Check the city first
Palmdale and La Palma have separate Joshua Medical Group organizations.
02
Use the 661 number
The Palmdale office phone is 661-273-1614.
03
Avoid the lunch closure
The office closes from noon until 1:30 p.m. on weekdays.
04
Download paperwork first
Adult, pediatric and Spanish new-patient forms are available online.
05
Do not assume the web request is booked
Staff must confirm appointment availability by phone.
06
Ask for telehealth
When travel is difficult, ask whether your concern can be managed virtually.
07
Verify insurance directly
The Palmdale site does not publish a complete current plan list.
08
Use the pediatric form for children
Do not assume the adult new-patient PDF is the only option.
09
Ask about language preference
Current provider biographies identify English, Spanish and Tagalog language capability within the team.
10
Request refills early
A weekend closure can turn a late Friday request into an avoidable delay.
11
Keep PHI out of public forms
The website explicitly warns against putting personal health information in general contact forms.
12
Verify research offers
The Palmdale office currently says it is not participating in research studies.
Confirming suspicious recruitment using the clinic’s name.
Palmdale location
Joshua Medical Group Palmdale map
Joshua Medical Group
38460 5th St W, Suite D
Palmdale, CA 93551 661-273-1614
Before leaving home: Confirm that your directions end in Palmdale, CA 93551. If your map shows La Palma, Walker Street or a 714 phone number, you are looking at the other Joshua Medical Group.
10 patient questions answered
Joshua Medical Group frequently asked questions
Where is Joshua Medical Group in Palmdale?
The Palmdale practice is at 38460 5th St W, Suite D, Palmdale, CA 93551. The phone number is 661-273-1614.
What are Joshua Medical Group Palmdale’s hours?
The office lists Monday-Friday hours of 8 a.m.-12 p.m. and 1:30-5 p.m. It is closed during the midday break and on Saturday and Sunday.
Is Joshua Medical Group accepting new patients?
Yes. The practice currently states that it welcomes new patients. Call 661-273-1614 or submit an online appointment request.
Who works at Joshua Medical Group Palmdale?
The current team page lists Gonzalo Martinez, MD; Jeff Advincula, MSN, FNP-C; Peter Rodriguez, PA; and Nina Nilsen, MSN, FNP-C.
What services does Joshua Medical Group provide?
The practice advertises family medicine, diabetes care, high blood pressure, high cholesterol, men’s health, women’s health, pediatrics and telehealth.
Does Joshua Medical Group offer telehealth?
Yes. The practice uses HIPAA-compliant telemedicine that can work with ordinary smartphones and computers. Call first to determine whether your medical need is appropriate for a virtual visit.
Does Joshua Medical Group treat children?
Yes. The practice advertises pediatric sick visits, well visits and vaccination-related care.
How do I get my Joshua Medical Group records?
Use the Authorization to Release Medical Records or Medical Release Form provided in the official online form library and follow the office’s current submission instructions.
What insurance does Joshua Medical Group Palmdale take?
The current Palmdale website does not publish a complete insurance-plan list. Call 661-273-1614 and verify your exact product, network and provider before the appointment.
Is Joshua Medical Group in La Palma the same clinic?
No. The La Palma organization at 7872 Walker Street uses 714-527-8777 and has different providers, hours and insurance arrangements. This guide covers the Palmdale practice using 661-273-1614.
Final live actions
Official Joshua Medical Group Palmdale tools
The important patient information is explained above. Use the official site for the actions that require a live request or document download.
