Use Latham Medical Group Latham NY Without Ending Up at the Old Address or Wrong Suite
Latham Medical Group is a Community Care Physicians family medicine practice caring for patients from newborns through older adulthood. Its current home is inside the large Wellness Way medical complex, where primary care patients can also access blood work, imaging, urgent care and many specialty services without driving across the Capital Region.
This guide explains the complete patient route: where to enter, how to schedule same-day care, what online booking cannot do, how mobile check-in works, what the mycareDOT portal provides, which services are available on site, how insurance and no-show fees work, and what to do when your problem becomes urgent after the primary-care office closes.
6 Wellness Way, North Entrance, First Floor, Suite 114.
Monday-Friday, 8 a.m.-5 p.m.
518-785-1574.
All ages, from newborns through older adults.
Which Latham Medical Group or Wellness Way service solves your problem?
Start with Latham Medical Group for preventive care, physicals, common illness, chronic conditions, pediatric care, gynecologic care, medication management and many minor procedures.
Existing patients can self-schedule eligible same-day or next-day sick appointments when availability appears online.
Wellness Way also houses Community Care Physicians’ walk-in Urgent Care Center in Suite 111, with evening and weekend hours.
Latham Medical Group is now inside 6 Wellness Way
Latham Medical Group6 Wellness Way
North Entrance, First Floor, Suite 114
Latham, NY 12110
Phone: 518-785-5881
Fax: 518-785-1574
LMG is on the first floor in Suite 114. The building contains many unrelated practices, so “6 Wellness Way” alone is not enough navigation.
Wellness Way was previously called Autopark Drive. Some rideshare, Medi Cab or navigation systems may still recognize 6 Autopark Drive more reliably.
CDTA route 182 serves the Wellness Way – CDPHP/Community Care Physicians stop.
How to schedule Latham Medical Group correctly
Mobile check-in can shorten what you do at the front desk
Latham Medical Group uses a mobile check-in process that starts before the appointment instead of waiting until you reach Suite 114.
Latham Medical Group doctors and advanced practice providers
| Provider | Credential | Primary role | Online access |
|---|---|---|---|
| Mary K. Barnett | MD | Family Medicine | Telehealth and online scheduling listed. |
| Kristine Campagna | DO | Family Medicine and Sports Medicine | Telehealth and online scheduling listed. |
| Holly Cleney | MD | Family Medicine | Telehealth and online scheduling listed. |
| Samantha Ludwig | MD | Family Medicine | Telehealth and online scheduling listed. |
| Daniel Papa | MD | Family Medicine | Telehealth and online scheduling listed. |
| Jennifer Papuzza | MD | Family Medicine | Telehealth and online scheduling listed. |
| Tami Seaman | MD | Family Medicine | Telehealth and online scheduling listed. |
| Samantha Kunz | PA-C | Family Medicine | Telehealth and online scheduling listed. |
| Daniel H. Mead | PA-C | Family Medicine | Telehealth and online scheduling listed. |
| Emily O’Donnell | FNP-BC | Family Medicine | Telehealth and online scheduling listed. |
| Karen Zanni | PhD, ARNP-BC, FAANP | Family Medicine | Telehealth and online scheduling listed. |
| Heather Kleitgen | BSN, RN, CDCES | Diabetes Education | Telehealth listed. |
What Latham Medical Group can handle inside primary care
Well-child visits, immunizations, screening, acute illness and chronic problems such as asthma, allergies, acne and eczema.
Annual physicals, new illness, injuries and long-term health management.
Hypertension, diabetes, high cholesterol, reflux, asthma, allergies and other ongoing conditions.
Pap smears, breast examinations, contraception, menstrual concerns, menopause, endometrial biopsy and colposcopy.
Selected skin-lesion removal, ingrown-nail treatment, mole or skin biopsy and suturing of minor lacerations.
School, college, pre-operative, sports, camp, job and adoption physicals.
Brief solution-focused support when stress, behavior or emotional concerns affect health or daily functioning.
Medication reconciliation, side-effect review, device education, OTC guidance and other medication-related support.
Support for barriers to care and connection to appropriate community resources.
Latham Medical Group sports medicine has specific eligibility rules
Dr. Kristine Campagna provides primary-care sports medicine at Latham Medical Group for patients older than 14.
Joint pain, acute sprains and strains, overuse injuries, training injuries and chronic problems such as tendonitis.
Sports-medicine appointments are offered Friday mornings.
Patients can be seen even when their regular primary-care physician is outside the Community Care Physicians network.
Diabetes education and retinal screening can happen at Latham Medical Group
Heather Kleitgen, BSN, RN, CDCES provides diabetes education support. The practice also offers education resources for patients newly diagnosed or managing diabetes long term.
RetinaVue retinal photographs may be completed during a regular primary-care visit when staffing and availability allow.
What the in-office retinal screening is like
LabCare Latham opens before the primary-care office
LabCare Latham is located in Suite 103 at Wellness Way and serves Community Care Physicians patients who need blood work.
Monday-Friday, 6:30 a.m.-4:15 p.m.
No appointment is required. Walk-ins are welcome.
Lab results can flow directly into Community Care’s integrated medical record and patient portal.
X-rays, CT and other imaging can often stay inside the same complex
ImageCare provides radiology services at Wellness Way. For many urgent problems, LMG states that X-rays and CT scans can often be completed the same day as the visit.
Useful for many injury, chest and bone-related questions when imaging is clinically appropriate.
Available within the Wellness Way imaging network according to the order and scheduling needs.
The ordering Community Care provider can access images and reports through the shared electronic system.
What else is available at Wellness Way?
Wellness Way includes many services beyond Latham Medical Group. Your PCP can help coordinate care when one of these is appropriate.
Integrated behavioral-health services.
Digestive-disease specialty care.
Consultative and surgical care.
Breast-focused surgical care.
Skin-related specialty evaluation.
Obstetric and gynecologic specialty care.
Foot and ankle care.
Rehabilitation and movement-focused treatment.
Urinary and male reproductive specialty care.
Vascular evaluation and treatment.
Hearing-related services.
On-site pharmacy serving prescription and OTC needs.
Urgent Care Center of Latham is in Suite 111
Urgent Care Center of Latham6 Wellness Way
North Entrance, First Floor, Suite 111
Latham, NY 12110
518-213-0227
| Day | Hours | Useful service detail |
|---|---|---|
| Monday-Friday | 9 a.m.-11:30 p.m. | Walk-in care; weekday X-ray availability is listed through 6:30 p.m. |
| Saturday | 10 a.m.-7:30 p.m. | Weekend X-ray listed 11 a.m.-2:30 p.m. |
| Sunday | 10 a.m.-7:30 p.m. | Weekend X-ray listed 11 a.m.-2:30 p.m. |
| Selected holidays | 10 a.m.-4:30 p.m. | Holiday exceptions apply; Christmas Day is listed as closed. |
Walk-in patients age 3 months and older are accepted.
The center accepts walk-ins for new and established patients.
Services include selected X-rays, testing and treatment for appropriate non-emergency illness and injury.
What the Latham Medical Group patient portal actually lets you do
Send an appointment request without waiting on the phone.
Submit routine prescription-renewal requests.
Communicate with your doctor or nursing staff about non-urgent issues.
See available test and laboratory results.
Get electronic care reminders.
Set up access for children or dependent adults when authorized.
How enrollment works
How Latham Medical Group referrals work
Insurance accepted by Latham Medical Group
Community Care Physicians participates with many insurance companies and managed-care programs. Its published list is not exhaustive, which means an insurer missing from the list is not automatically rejected.
Examples currently listed include Emblem Health, Empire Blue Cross, First Health/Coventry, Galaxy Health PPO, Martin’s Point Health Care, NYS Empire Plan, PHCS and UnitedHealthcare.
Medicare/Railroad Medicare, Empire Blue Cross MediBlue, MVP Medicare Advantage, UnitedHealthcare Medicare Advantage and Wellcare by Fidelis Medicare are among plans listed.
Medicaid, Fidelis Medicaid and MVP Medicaid Managed Care are among plans shown on the current list.
TRICARE is included on the current major-insurance list.
Use for practice-specific scheduling and insurance questions.
Use for broader insurance and billing questions.
Copays, no-show charges and Community Care billing rules
Copays and applicable coinsurance are due at the time of service.
Patients without insurance can ask for an estimate, available self-pay discounts and payment-plan options.
Community Care’s Billing Department is available at 518-782-3700.
| Situation | Published fee | How to avoid it |
|---|---|---|
| Primary-care no-show without 24-hour cancellation | $50 | Cancel at least 24 hours ahead by calling LMG. |
| Specialty-care no-show | $200 | Contact the specialty office before the cutoff. |
| Interventional / Endoscopy Suite procedure no-show | $500 | Follow the procedure office’s cancellation instructions early. |
| Copay not paid on date of service | $25 administrative charge in addition to copay | Pay at check-in or arrange help with the office before the appointment. |
| Medical form completed outside an office visit | $25 | Ask whether the form can be completed during a scheduled appointment. |
| Returned check | $35 | Use another approved payment method when necessary. |
Medical records move differently inside and outside the CCP network
Community Care Physicians uses an integrated electronic medical record. Laboratory and imaging information generated by Community Care providers and facilities can be available to participating clinicians without requiring the patient to carry paper copies between every office.
The integrated record can make relevant clinical information, laboratory results and imaging easier for the new clinician to access.
Use the formal records-release process when another organization needs protected medical information.
New-patient record transfer
What to do when Latham Medical Group is closed
During office hours, explain that the problem may be serious. The receptionist can route the call to a nurse.
When you call after hours, the on-call doctor can be paged and can help determine whether the ER, urgent care or next-day primary care is appropriate.
Do not wait for an office callback when delay could threaten life, limb or permanent function.
Latham Medical Group patient forms and advance-care planning
Useful for recording home measurements between visits.
Helps organize home glucose values for diabetes follow-up.
Authorizes medical-record transfer when formal release is needed.
Allows a trusted person to make health decisions if you cannot speak for yourself.
New York medical-orders documentation for appropriate patients with serious health conditions.
Official documentation associated with resuscitation wishes when medically appropriate.
Common Latham Medical Group problems and the fastest fix
12 Latham insider tips that can save time at Wellness Way
LMG is Suite 114 on the first floor.
It is the old street name and can help when a transportation app has stale address data.
Parking and vehicle flow are temporarily changing during the 2026-2027 adjacent construction project.
Existing patients may find same-day or next-day primary-care availability.
That appointment type is not currently self-scheduled online.
LabCare starts at 6:30 a.m. weekdays.
Complete forms and payments before reaching Suite 114.
LMG specifically asks patients to bring prescription and non-prescription medicines, herbs, vitamins and supplements.
Allow five days for a routine referral, then follow up if scheduling has not progressed.
Lab, imaging, urgent care and many specialists can exchange information through Community Care’s integrated record.
A primary-care no-show currently carries a published $50 fee.
The practice asks to be notified within 24 hours when it was not already aware of the emergency visit.
Who to call for each Latham patient problem
| Need | Contact | Best use |
|---|---|---|
| Latham Medical Group | 518-785-5881 | Appointments, new patients, clinical routing, referrals and office questions. |
| LMG fax | 518-785-1574 | Documents when the office specifically instructs you to fax them. |
| Wellness Way Urgent Care | 518-213-0227 | Walk-in non-life-threatening urgent care. |
| Community Care billing / insurance | 518-782-3700 | Billing, claim and insurance questions. |
| Emergency | 911 | Potentially life-threatening emergency. |
Latham Medical Group map, bus route and parking notes
Latham Medical Group6 Wellness Way
North Entrance, First Floor, Suite 114
Latham, NY 12110
Wellness Way is just off Route 9 and near the Northway.
CDTA route 182 serves the Wellness Way – CDPHP/Community Care Physicians stop.
If 6 Wellness Way is not recognized, try the former address name 6 Autopark Drive.
Latham Medical Group Latham NY frequently asked questions
Where is Latham Medical Group located?
It is at 6 Wellness Way, North Entrance, First Floor, Suite 114, Latham, NY 12110. The phone number is 518-785-5881.
What are Latham Medical Group’s hours?
The office is open Monday-Friday from 8 a.m.-5 p.m. The practice also has an after-hours on-call physician system.
Can I schedule online?
Existing patients can self-schedule eligible sick, office and follow-up visits. Annual physicals must still be scheduled by phone.
What portal does Latham Medical Group use?
The practice uses mycareDOT powered by FollowMyHealth. Established patients can use it for non-urgent messages, refills, appointment requests and test results.
Is urgent care in the same building?
Yes. Urgent Care Center of Latham is at 6 Wellness Way, North Entrance, Suite 111 and accepts walk-ins age three months and older.
Can I get blood work at Wellness Way?
Yes. LabCare Latham is in Suite 103 and is open Monday-Friday from 6:30 a.m.-4:15 p.m. Walk-ins are accepted for eligible Community Care patients.
Does Latham Medical Group offer sports medicine?
Yes. Dr. Kristine Campagna provides Friday-morning sports-medicine care for patients over age 14, including patients with PCPs outside the Community Care network.
Does Latham Medical Group accept Medicare?
The current insurance list includes Medicare/Railroad Medicare and several Medicare Advantage products. Verify your exact plan before the visit.
What happens if I miss an appointment?
Community Care’s current financial policy lists a $50 primary-care no-show fee when an appointment is not cancelled with at least 24 hours’ notice.
What should I do for an emergency?
Call 911 or go to the nearest emergency department for a life-threatening emergency. For a serious but uncertain problem, call Latham Medical Group so clinical staff or the after-hours physician can help route you appropriately.
Official Latham Medical Group tools
The main patient instructions are explained above. Use these official systems when you are ready to complete a live appointment, portal, payment or records action.