Pediatric Medical Group Santa Maria 2026: Appointments, Portal & Child Care

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Santa Maria pediatric care · Newborns, children, teens and parent support

Get Your Child to the Right Pediatric Visit With Less Calling and Less Guesswork

Pediatric Medical Group of Santa Maria provides care for infants, children, adolescents and young adults on California’s Central Coast. Families can use the practice for newborn care, wellness visits, same-day illness appointments, vaccines, physicals, developmental concerns, chronic-condition follow-up and teen health care.

This guide explains what parents usually need before, during and after a visit—including office hours, same-day scheduling, 24-hour nurse advice, portal access, telehealth, records, ADHD paperwork, refills, insurance billing and the symptoms that should bypass the office for emergency care.

Call for an appointment Open the patient portal Choose the right care
Confirm the correct pediatric practice. This guide covers Pediatric Medical Group of Santa Maria, Inc. at 1430 East Main Street, Santa Maria, California 93454. Several unrelated practices use similar names, so verify the city and address before entering portal information.
Call 911 for a medical emergency. Do not wait for a portal reply or nurse callback when a child has severe trouble breathing, blue or gray lips, loss of consciousness, a serious allergic reaction, uncontrolled bleeding, major trauma or another potentially life-threatening condition.
Main phone

805-922-3548

Weekday opening

7:30 a.m. Monday through Friday.

Saturday care

Available by appointment; call first.

Nurse advice

Published as available 24 hours a day.

Office address

1430 E. Main St., Santa Maria.

Start here

Which type of care does your child need today?

ROUTINE OFFICE VISIT Wellness, growth or ongoing care

Schedule a regular appointment for newborn follow-up, annual checkups, vaccines, development, school forms, sports clearance, behavior concerns or chronic-condition management.

Best for: preventive care, growth tracking, asthma follow-up, medication review, developmental screening and planned physicals.
SAME-DAY APPOINTMENT New illness or minor injury

Call the office when a child develops fever, sore throat, cough, rash, ear pain, vomiting, diarrhea, urinary symptoms or a non-emergency injury that needs examination.

Call early and give the child’s age, symptoms, duration, temperature, breathing status and ability to drink fluids.
911 OR EMERGENCY DEPARTMENT Serious or rapidly worsening symptoms

Emergency care is safer when delay may threaten breathing, circulation, consciousness, the brain or another vital function.

Use emergency care for severe breathing difficulty, blue lips, unconsciousness, major injury, uncontrolled bleeding or a severe allergic reaction.
Parent shortcut: Routine concern that can wait means a scheduled office visit. A new non-emergency illness may qualify for a same-day visit. Severe or life-threatening symptoms require 911 or the nearest emergency department.

Go directly to the pediatric answer you need

The important office rules and parent workflows are explained here instead of sending families through a list of general links.

Avoid the wrong portal

How to confirm you reached Pediatric Medical Group of Santa Maria

Correct Santa Maria details
  • Practice name: Pediatric Medical Group of Santa Maria, Inc.
  • Address: 1430 East Main Street, Santa Maria, CA 93454.
  • Main telephone: 805-922-3548.
  • Website: pmgsm.com.
  • Registration and Records: Suite 100.
Stop and verify when
  • The portal displays a different city or state.
  • Your child’s provider is not listed at the Santa Maria office.
  • The telephone number does not begin with the local 805 area code.
  • A payment page shows an unfamiliar organization name.
  • Your appointment message provides a different street address.
Portal safety rule: Compare the practice name, child’s provider, office city and account information before uploading records, sending a medical message or making a payment.
Office access

Pediatric Medical Group hours, address and provider suites

Published office hours
Day Published hours Parent planning note
Monday-Thursday 7:30 a.m.-5 p.m. Call early for same-day illness availability.
Friday 7:30 a.m.-4:30 p.m. The office closes earlier than Monday through Thursday.
Saturday By appointment Call the office to confirm whether Saturday appointments are available.
Sunday No regular office hours published Use the nurse advice line or emergency care based on symptom severity.

Suites inside 1430 East Main Street

Provider and department routing
Provider or department Suite What parents should do
Registration and Records Suite 100 Use for registration paperwork, records and ADHD packets.
Dr. David Ikola Suite 101 Confirm current scheduling status when booking.
Dr. Shane Rostermundt and Dr. Joseph Nunez Suite 102 Check the appointment message for the assigned provider.
Dr. Michele Kielty Suite 200 Arrive at the suite listed in the appointment confirmation.
Nurse practitioners May vary Ask for the exact suite when the appointment is scheduled.
Local arrival tip: The practice uses several suites in the same building. Save the provider and suite together so you do not wait in the wrong reception area.
Appointment workflow

How to schedule the correct pediatric appointment

Identify the reason for the visit Decide whether you need a newborn check, well-child examination, vaccine appointment, same-day illness visit, physical, behavior evaluation, chronic-care follow-up or telehealth visit.
Call the main office Use 805-922-3548. For a sick child, call as early as possible because same-day availability can fill quickly.
Give the child’s age and symptoms Explain when symptoms began, the highest temperature, breathing status, fluid intake, urine output, pain, rash and treatments already tried.
Confirm provider and suite The practice operates through multiple suites. Record the provider’s name, suite number, appointment time and requested arrival time.
Verify insurance before the visit Confirm that the child’s assigned pediatrician and the selected provider are accepted by the insurance plan.
Ask what documents are required School physicals, sports examinations, developmental visits and ADHD evaluations may require forms completed before the appointment.
Ask about expected payment Confirm the copay, deductible, outstanding balance or self-pay charge due at check-in.
Save cancellation instructions Review the practice’s no-show policy and cancel as soon as you know the child cannot attend.
Appointment call script
“I need an appointment for my child, who is [age]. The reason is [well visit, illness, physical, follow-up or concern]. Symptoms started [time] and include [main symptoms]. Our insurance is [full plan name]. Which provider and suite should we use, what should we bring, and what payment should we expect?”
Sick-child care

How to use same-day appointments effectively

Call early

Describe the problem when the office opens rather than waiting until late afternoon.

Have measurements ready

Know the child’s temperature, approximate weight and any medicines already given.

Mention breathing first

Tell the scheduler immediately about wheezing, fast breathing, chest pulling or color changes.

Symptoms that normally require an examination

Possible ear infection
Severe or persistent cough
Significant abdominal pain
Possible bacterial infection
Worsening rash or skin infection
Painful urination or suspected urinary infection
Antibiotics are not prescribed without an examination. A phone description cannot reliably determine whether symptoms are viral, bacterial or caused by another condition.
Sick-child call script
“My child is [age and approximate weight]. Symptoms began [time]. The highest temperature is [temperature]. Breathing is [normal/fast/wheezing/labored]. My child is drinking [amount], urinating [frequency], and has received [medicine and dose]. Should we use a same-day office visit or seek urgent emergency evaluation?”
24-hour parent support

Which nurse advice number should your family call?

CenCal Health patients

800-524-5222

The practice publishes this as the 24-hour nurse advice number for patients with CenCal coverage.

Other insurance or no insurance

800-335-4876

Use this published line when the child has another insurance plan or is uninsured.

Prepare before speaking with the nurse

Child’s full name and date of birth
Age and approximate current weight
Highest temperature and method used
When symptoms started
Breathing, drinking and urine status
Medicines, doses and times given
Allergies and chronic conditions
Nearest open pharmacy
Nurse advice does not replace emergency care. Call 911 when the child is struggling to breathe, becomes blue or gray, cannot be awakened normally, has uncontrolled bleeding or has another severe emergency.
Video visits

When Pediatric Medical Group telehealth may help

The practice offers telehealth visits that must be scheduled by telephone. Staff should decide whether the concern can be evaluated safely by video.

May work well for
  • Selected follow-up discussions
  • Medication review
  • Behavioral or developmental follow-up
  • Reviewing home observations
  • Some visible skin concerns
  • Questions after a recent office visit
Often needs in-person care
  • Possible ear infection
  • Severe or persistent cough
  • Serious abdominal pain
  • Breathing difficulty
  • Dehydration concern
  • Injury requiring hands-on examination

Telehealth preparation

Test the camera, microphone and internet
Keep the child nearby and awake
Use a bright, quiet room
Have temperature and weight available
Keep medicines and packaging nearby
Prepare the pharmacy name and telephone
Practical tip: Do not rely on a blurry portal photo for a changing rash. Photograph it in natural light before the appointment and be prepared to show the area live on camera.
First appointment

New-patient checklist for Pediatric Medical Group

Parent or guardian photo identification
Current insurance card
Child’s medication and allergy list
Complete immunization history
Previous pediatric and specialist records
Hospital discharge papers for a newborn
Newborn screening information when available
Custody or guardianship documents if applicable
School, daycare, camp or sports forms
Completed registration and privacy forms
Newborn insurance tip: The practice advises parents to notify their insurance carrier about a new baby before the two-week visit. Do not assume hospital enrollment automatically added the baby to the health plan.
CenCal assignment: The practice previously announced that it accepts new CenCal Health patients and directed families to contact CenCal Health at 1-877-814-1861 to request assignment to Pediatric Medical Group of Santa Maria. Confirm current assignment availability before changing the child’s primary care provider.
Download patient forms Confirm new-patient availability
Pediatric care scope

Services available through Pediatric Medical Group

Service, purpose and parent preparation
Service What it covers What to prepare
Newborn care Feeding, weight, jaundice, sleep, diaper output and early development. Hospital papers, feeding log, discharge weight and newborn screening information.
Well-child examination Growth, development, prevention, behavior, nutrition and age-based screening. Questions, immunization record, school concerns and completed questionnaires.
Acute illness care Evaluation of new fever, respiratory, stomach, skin, ear and urinary symptoms. Symptom timeline, temperature, fluid intake and medicines already used.
Physical examinations Camp, school, sports and general wellness clearance. Required form, deadline, health history and sports-specific questions.
Development and behavior Developmental progress, learning, attention, behavior and emotional concerns. Parent observations, teacher reports, school records and completed rating forms.
Immunizations Routine childhood vaccines and influenza vaccination. Complete vaccine history and questions about previous reactions.
Minor injuries Evaluation of common childhood injuries suitable for outpatient care. When and how the injury occurred, pain level and first aid already provided.
Chronic-condition care Ongoing management of conditions such as asthma, allergies or other long-term needs. Medication use, symptom log, school plan and specialist updates.
Adolescent care Physical, emotional, developmental and preventive needs of teens and young adults. Medication list, sports needs, school concerns and confidential questions.
Preventive appointments

How to get more value from a well-child visit

Growth review The provider reviews height, weight and age-appropriate growth patterns rather than relying on one isolated measurement.
Development and learning Parents can discuss speech, movement, social behavior, attention, school progress and developmental milestones.
Preventive screening The visit may include age-appropriate vision, hearing, blood pressure, anemia, mental-health or other screening.
Vaccination review Staff compare the child’s vaccine record with the recommended schedule and school requirements.
Safety and daily habits Families can ask about sleep, feeding, nutrition, activity, screen use, dental care, injury prevention and puberty.
Next-step plan Leave knowing whether the child needs laboratory testing, referral, follow-up, vaccine completion or a school form.
Parent preparation trick: Put your three most important questions at the top of a note. Raise them early instead of waiting until the provider is leaving the room.
Immunization planning

How to prepare for vaccines and obtain proof afterward

Bring every available vaccine record Include records from hospitals, pharmacies, schools, previous doctors and public-health clinics.
Report previous reactions accurately Explain the exact reaction, when it occurred, how long it lasted and whether emergency treatment was required.
Ask what is due today Confirm the vaccine name, dose number and whether another dose will be needed later.
Request school-ready documentation Ask for an updated immunization record before leaving when a school, daycare, camp or sports program has a deadline.
Review expected reactions Ask which symptoms are common, how to keep the child comfortable and which warning signs require medical advice.
Save the record in two places Keep a printed copy and download the available portal copy for future school or travel use.
School deadline tip: Do not wait until the registration deadline to discover that a multi-dose series is incomplete. Ask the office to review the record several weeks before school, camp or sports participation begins.
Online parent tools

What parents can do in the Pediatric Medical Group portal

M
Secure messages

Send routine, non-emergency questions through the child’s account.

A
Appointment requests

Request an appointment and review available account information.

Rx
Medication renewals

Request eligible renewals, including controlled-medication requests as directed by the practice.

V
Vaccine records

View and download available immunization documentation.

R
Medical records

View or download records made available within the portal.

P
Parent access

Manage routine tasks without sharing the child’s medical information through ordinary email.

Never send an emergency message through the portal. Portal messages may not be reviewed immediately. Call the office for time-sensitive advice and call 911 for a life-threatening emergency.
Open the official patient portal
Portal troubleshooting

What to do when the child’s portal information is missing

The child does not appear under the account Contact the office to confirm proxy access, identity verification and the parent or guardian relationship.
The vaccine record looks incomplete Provide copies from previous doctors, pharmacies, schools or health departments so staff can reconcile the chart.
An appointment request has no response Call the office when the child needs same-day evaluation or the request is time-sensitive.
The wrong practice name appears Stop entering information and reopen the portal through the official pmgsm.com website.
A document will not download Try another browser or device, then request a printed copy from Registration and Records in Suite 100.
A teen’s information is restricted Some information may have different access rules because of California privacy protections and the type of care provided.
Medication requests

How Pediatric Medical Group prescription refills work

Routine prescription refill
  1. Contact the pharmacy first.
  2. Ask the pharmacy to fax the refill request.
  3. Confirm the correct drug, strength and directions.
  4. Allow time for clinical review.
  5. Check with the pharmacy before traveling there.
Controlled ADHD medication
  1. Use the patient portal or call the office.
  2. Provide the exact medication and strength.
  3. Confirm the remaining supply.
  4. Ask whether a follow-up visit is due.
  5. Confirm the correct pharmacy before submission.
Request before the medication runs out
Use the exact pharmacy location
Report side effects or dose concerns
Do not double a missed dose without instructions
Ask whether monitoring or follow-up is overdue
Keep controlled medicines securely stored
Refill request script
“I am requesting [medicine and strength] for [child’s name and date of birth]. The current directions are [directions], and we have approximately [number] doses left. The pharmacy is [exact name, street and telephone]. Please tell me whether an appointment or monitoring check is required.”
Behavioral evaluation preparation

How to prepare for a Pediatric Medical Group ADHD appointment

The practice provides separate ADHD school packets for the Santa Maria-Bonita School District and for other school districts. Completed paperwork should be taken to Registration and Records in Suite 100 before the appointment.

Download the correct packet Choose the packet for Santa Maria-Bonita School District or the packet intended for all other school districts.
Complete the parent rating form Base answers on the child’s usual behavior over time rather than one unusually good or difficult day.
Ask the teacher to complete school forms A teacher who knows the child’s daily classroom behavior can provide useful information from a different setting.
Gather school information Bring report cards, attendance, learning plans, behavior reports and testing when relevant.
List sleep, mood and health concerns Attention problems can overlap with sleep difficulty, anxiety, learning differences and other medical or emotional issues.
Deliver forms before the appointment Take the completed packet to Suite 100 so the provider has time to review it before seeing the child.
Helpful parent record: Keep a simple two-week log of sleep, school behavior, homework, appetite, medication timing and significant emotional events. Patterns are more useful than a general statement that the child is “always distracted.”
Download ADHD forms
Costs and coverage

How insurance and payment work at Pediatric Medical Group

Verify the child’s assigned pediatrician HMO and managed-care plans may require the child to be formally assigned to the practice or a specific primary care provider.
Bring the insurance card to every visit The practice requests the current card so staff can identify changes and determine expected charges.
Pay the visit-time amount The practice asks families to pay applicable charges at the time of service.
Allow insurance processing The office bills insurance as a courtesy, but the insurance contract remains between the family and the plan.
Review unpaid balances The parent or responsible party remains responsible for fees not paid by the insurance carrier.
Ask for help before avoiding care The billing service can discuss charges, payments and possible payment arrangements.
Do not ask only whether the practice “takes” your insurance. Verify the exact plan, network, assigned primary doctor, provider, service and referral requirements.
Insurance verification script
“My child has [full plan and network name]. Is Pediatric Medical Group of Santa Maria assigned as the primary care practice? Is [provider] in network at 1430 East Main Street? What copay, deductible, referral or prior authorization applies to [visit or service]?”
Practice appointment and coverage questions

805-922-3548

Published billing service

855-842-4136

Use for questions about charges, payments, insurance processing and payment arrangements.

Child’s health documents

How to request Pediatric Medical Group records

Download the medical-release form The practice provides English and Spanish versions through its official forms page.
Identify the child completely Enter the child’s legal name, birth date, parent or guardian information and current contact details.
State what records are needed Specify immunizations, growth records, visit notes, laboratory results, medication history or the complete chart.
Name the receiving person or practice Include the complete destination, telephone, fax and mailing address when records are going to another provider.
Include the date range A focused date range may be faster and easier to review than requesting every page.
Sign with proper authority A parent, legal guardian or other authorized representative may need to provide documentation of authority.
Submit to Registration and Records The office lists Registration and Records in Suite 100 at the Santa Maria location.
Confirm receipt and timing Ask when the request was received, whether anything is missing and how the records will be delivered.
Transfer tip: Ask the new pediatrician which documents are essential. An immunization record, medication list, growth chart and recent specialist reports may be needed before the complete historical chart arrives.
Download the medical-release form Call Registration and Records
Decision support

Common parent problems and the most useful next step

No same-day slot is available Ask whether another provider has availability, whether telehealth is appropriate, or where the office recommends the child be evaluated.
The school needs a form tomorrow Call before traveling to the office. Confirm whether a current wellness examination is required and whether the provider can complete the form in time.
The child may have an ear infection Schedule an examination. The practice states that this cannot be diagnosed or treated properly over the phone.
The pharmacy has no refill Confirm that it sent the request to the correct office and that the provider does not require a follow-up appointment.
A vaccine is missing from the portal Provide the source record and ask staff to reconcile the child’s immunization history.
The family cannot pay the full balance Call the published billing service at 855-842-4136 to discuss payment arrangements or alternatives.
An ADHD visit is approaching Complete the parent and teacher packets and deliver them to Suite 100 before the appointment.
Symptoms worsen after hours Use the correct 24-hour nurse advice line unless the symptoms are severe enough to require 911 or emergency care.
Local family shortcuts

Practical Santa Maria tips that can prevent delays

01
Save the suite number

Several providers work in separate suites inside the same East Main Street building.

02
Call early for illness visits

Same-day appointments are easier to arrange when the office has the full day available.

03
Use the correct advice line

CenCal patients and other families have different published 24-hour nurse numbers.

04
Prepare school forms early

Some forms require a current physical, vaccine update or provider review before completion.

05
Add newborn insurance quickly

Notify the health plan before the baby’s two-week visit rather than assuming enrollment is automatic.

06
Request refills before Friday

Allow time for provider review, pharmacy communication and possible follow-up requirements.

07
Bring vaccine records

Outside doses may not appear until the office receives and reconciles the documentation.

08
Check Saturday availability

The office is open Saturdays by appointment, not as an automatic walk-in clinic.

09
Keep a symptom timeline

A short written timeline helps the nurse or provider understand changes more accurately.

Contact directory

Who to contact for each Pediatric Medical Group task

Santa Maria pediatric contact guide
Need Contact Best use
Appointments and office questions 805-922-3548 Routine visits, same-day care, telehealth, provider routing and Saturday availability.
Office fax 805-361-0345 Confirm before sending medical or school documentation.
CenCal nurse advice 800-524-5222 24-hour advice for CenCal Health patients.
Other or uninsured nurse advice 800-335-4876 24-hour advice for patients with other insurance or no insurance.
Billing service 855-842-4136 Charges, payments, insurance processing and payment-plan questions.
Emergency 911 Severe breathing trouble, loss of consciousness, serious allergy, major trauma or another life-threatening condition.
Santa Maria location

Pediatric Medical Group office map

Pediatric Medical Group of Santa Maria, Inc.
1430 East Main Street
Santa Maria, CA 93454
Telephone: 805-922-3548
Fax: 805-361-0345
Before leaving home: Confirm the provider, suite, appointment time and requested arrival time. Registration and Records is in Suite 100, while clinical providers use other suites.
Parent questions answered

Pediatric Medical Group frequently asked questions

Which Pediatric Medical Group does this guide cover?

This page covers Pediatric Medical Group of Santa Maria, Inc. at 1430 East Main Street in Santa Maria, California.

What is the main office phone number?

Call 805-922-3548 for appointments, same-day availability, telehealth scheduling and routine office questions.

What are the regular office hours?

The published hours are 7:30 a.m.-5 p.m. Monday through Thursday and 7:30 a.m.-4:30 p.m. Friday. Saturday visits are available by appointment.

Can my child get a same-day appointment?

The practice lists same-day appointments among its services. Call as early as possible and explain the child’s symptoms clearly.

Does the practice offer telehealth?

Yes. Call the office to schedule. Staff will decide whether the concern can be handled safely by video or requires an in-person examination.

Is nurse advice available overnight?

Yes. CenCal Health patients call 800-524-5222. Patients with other insurance or no insurance call 800-335-4876.

Will the doctor prescribe antibiotics by telephone?

No. The practice states that antibiotics will not be prescribed without an examination.

What can I do in the patient portal?

Authorized users can send secure messages, request appointments, request eligible medication renewals, and view or download available medical and immunization records.

How do I request a routine refill?

Contact the pharmacy and ask it to fax the request. Controlled ADHD medication requests may be submitted through the portal or by calling the office.

What services are available?

Services include newborn care, well-child visits, acute illness care, physicals, developmental and behavioral evaluations, vaccines, minor injury care, chronic-condition management and adolescent care.

What should a new patient bring?

Bring parent identification, the child’s insurance card, vaccine history, medication and allergy lists, previous records and any applicable custody or guardianship documents.

How should I prepare for an ADHD appointment?

Complete the correct parent and teacher packet and deliver it to Registration and Records in Suite 100 before the appointment.

How does insurance billing work?

The office bills insurance as a courtesy, but the family remains responsible for charges not paid by the plan. Bring the current insurance card to every visit.

Who handles billing questions?

Call the published billing service at 855-842-4136 for questions about charges, payments, insurance processing and possible payment arrangements.

When should I call 911?

Call 911 for severe breathing trouble, blue or gray lips, loss of consciousness, uncontrolled bleeding, serious allergic reaction, major trauma or another potentially life-threatening emergency.

Final live actions

Official Pediatric Medical Group tools

The key patient rules are explained above. Use the official systems when you are ready to complete a live portal action, download a form or contact the practice.

Call the office Open patient portal Download forms Review current providers Review financial policy
Independent information notice:

USMedicalGroup.org is not Pediatric Medical Group of Santa Maria and cannot schedule visits, provide medical advice, access patient records, process payments or guarantee insurance coverage. Provider availability, office hours, policies and services may change.

This page is for general education and does not replace professional medical advice. Call 911 for a life-threatening emergency.

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