Clovis and Fresno family care guide · Reviewed August 2026
Plan a Peachwood Medical Group Visit Without Missing the Right Department, Form or Phone Line
Peachwood Medical Group is a Clovis primary-care center serving Fresno and Clovis families since 1995. The same location brings together family medicine, adult internal medicine, pediatrics, urgent care and selected on-site services.
The difficult part is not finding the building. It is knowing which department to call, whether urgent care is appropriate, what insurance details to verify, how long a refill or referral may take, and which patient task belongs in MyChart.
Emergency warning: Peachwood Urgent Care does not provide emergency-room care. Call 911 or go to the nearest emergency department for chest pain, possible stroke, severe breathing difficulty, loss of consciousness, severe bleeding, serious head trauma, suicidal thoughts or another potentially life-threatening condition.
Main address
275 W. Herndon Avenue, Clovis, CA 93612.
Start with the right care path
Which Peachwood Medical Group department should you use?
SCHEDULED PRIMARY CARE
Routine, preventive or ongoing problem
Choose family medicine, internal medicine or pediatrics for preventive visits, long-term condition management, medication monitoring and concerns that can safely wait for an appointment.
Best for annual care, diabetes, asthma, blood pressure, medication review, school physicals, chronic symptoms and coordinated referrals.
WALK-IN URGENT CARE
Same-day non-life-threatening illness or injury
Peachwood describes urgent care as a walk-in department for problems that need prompt evaluation but do not require an emergency department.
Best for cold or flu symptoms, sprains, minor cuts, mild allergic reactions, urinary symptoms, minor burns, skin infections and similar concerns.
911 OR EMERGENCY DEPARTMENT
Possible threat to life or permanent function
Do not wait at a clinic or send a portal message when symptoms may represent a heart attack, stroke, serious injury or severe mental-health emergency.
Use emergency care for chest pain, breathing difficulty, sudden weakness, severe bleeding, loss of consciousness or suicidal thoughts.
Simple decision rule: Use primary care when the problem can safely wait, urgent care when it needs prompt outpatient treatment, and 911 or an emergency department when delay could be dangerous.
Correct department, correct number
Peachwood Medical Group hours and contact directory
Published hours, phone numbers and best uses
| Department |
Published hours |
Phone |
Use this line for |
| Main office |
Monday-Friday, 9 a.m.-5 p.m. |
559-324-6200 |
Adult primary-care appointments, provider questions and office routing. |
| Urgent care |
Monday-Friday, 9 a.m.-8 p.m.; Saturday, 9 a.m.-1 p.m.; Sunday closed. |
559-324-6201 |
Walk-in capacity, current closing time, insurance and non-emergency urgent-care questions. |
| Pediatrics |
Call for the current pediatric scheduling hours. |
559-324-6202 |
Infant, child and adolescent appointments, vaccines and pediatric forms. |
| CMP billing |
Confirm when calling. |
559-228-4200 |
Statements, account balances, insurance processing and online-payment questions. |
| CMP customer service |
Confirm when calling. |
559-228-5472 |
Non-clinical service concerns that the local office has not resolved. |
Local phone tip: Peachwood’s official contact page says the urgent-care phone line does not begin answering until 9:30 a.m., even though the department’s published opening time is 9 a.m.
Hours are not the same as provider availability. A building may be open while a particular physician, laboratory service or appointment type is unavailable. Call before making a long trip from Fresno or another Central Valley community.
Scheduling workflow
How to schedule a Peachwood Medical Group appointment
Choose adult care, pediatrics or urgent care
Use the main number for adult primary care, the pediatric number for a child and the urgent-care number for current walk-in information.
Explain every concern when scheduling
CMP schedules appointment length according to the concerns reported. Mention all important symptoms, required forms and follow-up needs instead of adding them after arrival.
Schedule each family member separately
Tell the scheduler when another family member also needs care. One person’s appointment should not be treated as coverage for multiple patients.
Confirm whether the provider accepts new patients
A provider may appear on an official directory but have limited new-patient availability. Ask before changing insurance or requesting a records transfer.
Give the full insurance product name
Read the insurer, plan, network, medical group and member information from the card. Do not rely on the insurer’s company name alone.
Ask what must be completed before arrival
Confirm new-patient packets, referral requirements, fasting instructions, medication lists and records from previous physicians.
Prepare for payment at check-in
CMP instructs patients to be ready to pay a copay or other amount due when they arrive.
Give at least 24 hours’ notice
CMP requires 24-hour notice when cancelling or rescheduling an appointment.
Appointment call script
“I would like to schedule with [provider or department]. I am a [new/existing] patient. I need help with [list every concern]. My insurance is [complete plan and network]. Is the provider accepting patients, is a referral required, which forms should I complete, and what amount should I expect at check-in?”
Prevent check-in delays
What to bring to your Peachwood appointment
Government-issued photo identification
Current primary and secondary insurance cards
Referral or authorization when required
Medication list with dose and frequency
Allergy and adverse-reaction list
Recent laboratory and imaging reports
Previous physician records when relevant
Preferred pharmacy name and location
Copay or expected patient payment
Completed new-patient forms
School, work or sports form that needs review
Written questions in priority order
Prepare a useful symptom summary
1
When it started
Write down the date, approximate time and first symptom.
2
How it changed
Explain whether the problem is worsening, improving or coming and going.
3
What you tried
List medicines, home treatments and whether they helped.
Visit-length tip: Put the most important concern first. CMP explains that a provider may need to address urgent issues and schedule a separate visit for lower-priority concerns when the original appointment time is not sufficient.
Care in one Clovis location
Peachwood Medical Group services explained
Which department handles each type of care?
| Service |
Who it serves |
Common uses |
What to confirm |
| Family medicine |
Patients of different ages, depending on provider practice. |
Preventive care, physicals, immunizations, common illness, diabetes, asthma and chronic-condition management. |
Provider age range, new-patient status and insurance network. |
| Internal medicine |
Adults. |
Complex adult illness, chronic disease, preventive care and multiple-condition management. |
Whether the physician is accepting new adult patients. |
| Pediatrics |
Infants, children and adolescents. |
Well-child care, asthma, allergies, nutrition, scheduled immunizations, school or sports physicals and chronic pediatric conditions. |
Vaccine availability, appointment type and forms required. |
| Urgent care |
Patients with non-life-threatening illnesses or injuries. |
Minor cuts, sprains, infections, cold and flu symptoms, minor burns, urinary symptoms and mild allergic reactions. |
Current capacity, closing time and whether the problem is appropriate for urgent care. |
| On-site laboratory |
Patients whose clinician orders available testing. |
Selected blood, urine and other diagnostic tests. |
Order, fasting, lab hours and insurance coverage. |
| On-site pharmacy |
Patients using medications available through the pharmacy. |
Filling eligible prescriptions without making another outside stop. |
Medication stock, insurance participation and closing time. |
One-building convenience does not guarantee one bill. A visit, laboratory test, medication or outside service may be processed separately. Ask which organizations will bill before agreeing to non-routine testing.
Provider directory guidance
Doctors and clinicians listed with Peachwood Medical Group
The names below appear on current Peachwood or Community Medical Providers pages. Being listed does not guarantee that a clinician is accepting new patients, works every weekday or participates in every insurance network.
Family medicine
- Jeffrey Aoki, MD, FAAFP
- Robert Castillo, MD
- George Gonzalez, MD
- Harjagjit Maan, MD
- John C. Monteleone, MD
- Judy Miramontes, MD, MPH
- Dennis Nakata, MD, PhD
- Jerry Reimer, MD
- Patricia Quintana-Van Horne, MD
- Marguerite Smith, MD
- Sachdeep Takhar, MD
Adult internal medicine and pediatrics
- Robert Guzoujian, MD — Internal Medicine
- Amitasha Mann, MD — Internal Medicine
- Brad Sumrell, MD — Pediatrics
Urgent care and advanced clinicians
- Gloria Brough, MD — Emergency Medicine
- John Erickson, MD — Family Medicine
- Briana Howard, FNP-C
- Joyalene Hiersche, FNP-C
- Jennifer Nay, PA-C
New-patient lead: Community Medical Providers currently highlights Briana Howard, FNP-C and Sachdeep Takhar, MD as Peachwood clinicians accepting new patients. Call before relying on that status because panels can fill quickly.
Language tip: Peachwood’s official physician profile states that family physician George Gonzalez, MD speaks English and Spanish. Ask the office whether your preferred clinician or interpreter service is available for the appointment.
Walk-in non-emergency care
When Peachwood Urgent Care is appropriate
Problems Peachwood lists for urgent care
- Broken bones and sprains
- Bronchitis, cold and flu symptoms
- Cold sores and skin infections
- Headaches
- Insect bites
- Minor cuts or lacerations
- Mild allergic reactions
- Urinary tract infections
- Back pain
- Minor burns
- Nausea and vomiting
- Sinus infections
- Sports injuries
- Sunburn
Problems Peachwood directs to emergency services
- Chest pain
- Difficulty breathing
- Serious head trauma
- Loss of consciousness
- Severe bleeding or severe pain
- Severe or persistent vomiting or diarrhea
- Sudden change in vision
- Sudden dizziness or weakness
- Sudden arm or leg numbness or weakness
- Possible stroke
- Suicidal thoughts
What to do before walking in
Decide whether the condition may be an emergency
Call 911 when severe or sudden symptoms could threaten life or permanent function.
Call for current capacity
Ask whether the clinic is still accepting patients and whether an earlier closing or unusually long delay applies.
Verify insurance
Ask whether urgent care is covered differently from a primary-care visit and what copay applies.
Bring medication and allergy information
A complete list helps the urgent-care clinician avoid interactions and understand existing treatment.
Arrange primary-care follow-up
Urgent care treats the immediate problem. Your regular clinician may need to review results, recheck symptoms or manage ongoing treatment.
Current published urgent-care schedule: Monday-Friday, 9 a.m.-8 p.m.; Saturday, 9 a.m.-1 p.m.; Sunday closed. Call
559-324-6201.
Secure online patient tools
What Peachwood patients can do in MyChart
Community Medical Providers directs patients to the Community Medical Centers MyChart system. Availability can vary by account, provider and visit type.
M
Message the care team
Send routine, non-emergency medical questions from home.
T
View test results
Review released results and available clinician comments.
Rx
Request refills
Request eligible medications that are already connected to the chart.
A
Manage appointments
Review past and upcoming visits and use available scheduling tools.
$
Pay as a guest
The MyChart login page provides a guest-payment option for eligible accounts.
P
Request proxy access
Use official forms to request authorized access to a child’s or another adult’s account.
Never use MyChart for an emergency. A portal message is not continuous emergency monitoring. Call the office for time-sensitive guidance or call 911 for a life-threatening situation.
Portal troubleshooting
You cannot remember the username or password
Use the “Forgot login information?” option instead of creating duplicate accounts.
A result is not visible
Ask whether the test is complete, reviewed and released. Some outside tests may not enter the same chart automatically.
An appointment type is unavailable
Call Peachwood. Not every clinician or visit type can be scheduled online.
You need access for a child
Use the official child proxy-access process rather than sharing another person’s password.
Your account shows the wrong contact information
Ask the Peachwood office to confirm the telephone number, email and identity information attached to the chart.
The refill request is urgent
Contact the pharmacy and office directly when waiting could cause the medication to run out.
Verify before receiving care
Peachwood Medical Group insurance guidance
Community Medical Providers states that it accepts a wide range of health plans and participates with most HMO plans in the area. It also currently states that CMP is no longer contracted to see Medi-Cal recipients.
A company name is not enough. An insurer may sell several HMO, PPO, employer, marketplace and Medicare products. One can be accepted while another is out of network.
Read the complete card
Record the insurer, plan name, network, member ID, group number, medical group and claims contact.
Call Peachwood
Ask whether the exact provider, department and service participate in that product.
Call the insurer
Verify Peachwood’s address, the treating provider and the planned service with member services.
Ask about medical-group assignment
An HMO card may name an assigned medical group or primary-care physician. A plan can deny care when the assignment is different.
Confirm referral and authorization rules
Specialist care, imaging and selected procedures may require advance approval.
Ask what is due at the visit
Confirm the copay, deductible status and whether any service may be billed separately.
Insurance-verification script
“My plan is [complete plan and network name]. I am seeing [provider] at Peachwood Medical Group, 275 W. Herndon Avenue in Clovis, for [visit or service]. Is the provider and location in network? Is Peachwood my assigned medical group, do I need authorization, and what amount should I expect to pay?”
Medi-Cal warning: CMP’s current patient FAQ says it is no longer contracted to see Medi-Cal recipients. Call before cancelling existing care or changing plans because coverage and referral arrangements can be patient-specific.
Important 2026 coverage changes
What current Medicare patients should verify for 2026
Brand New Day
Peachwood states that it stopped accepting Brand New Day beginning January 1, 2026.
Individual Aetna Medicare Advantage
Peachwood states that it is not contracted with Aetna individual Medicare Advantage plans for 2026 because those plans are moving out of the Fresno area.
FUSD retiree group Aetna
Peachwood specifically states that the group Aetna Medicare plan for Fresno Unified School District retirees is not affected by the individual-plan change.
Do not assume that every Medicare Advantage plan is accepted. Peachwood tells current patients to compare their plan with its accepted 2026 list. The plan name, employer or retiree group and product type all matter.
What to verify before changing a Medicare plan
Your exact Peachwood physician is in network
Peachwood is the assigned medical group when required
Preferred specialists remain in network
Current prescriptions remain covered
Preferred hospital access remains acceptable
Referral and prior-authorization rules are understood
Premium, copay and maximum out-of-pocket costs are reviewed
The plan confirmation is saved in writing
Medicare call script
“I am a current patient of [Peachwood provider]. My 2026 plan is [complete Medicare Advantage product and group name]. Will Peachwood and this physician accept it for the full 2026 year? Is Peachwood my assigned medical group, and do I need to take any action before my next appointment?”
Statements and online payment
How Peachwood Medical Group billing works
Provide correct billing information
CMP makes patients responsible for supplying current insurance identification, the correct insurance billing address and updated telephone and home-address information.
Pay the amount due at arrival
Be prepared for the copay or another expected patient payment when checking in.
Wait for insurance processing
The insurer’s explanation of benefits shows how it processed the claim. It is not necessarily the final provider statement.
Compare the documents
Match the patient name, service date, clinician, charge, insurer payment, adjustment and patient responsibility.
Question errors before paying
Call billing when the service, insurance, adjustment or balance does not match your records.
Online payment steps
Find the patient statement
CMP’s online payment page requires the account number shown on the statement.
Open the CMP payment page
Confirm that the page identifies Community Medical Providers before entering payment details.
Enter the account and contact information
Use the account number exactly as printed and provide the requested patient or payer details.
Review the amount
Verify the service date and account balance before authorizing payment.
Save the receipt
Keep the confirmation number and payment date until the amount appears on the next statement.
Billing-question script
“I am calling about account [number] for service date [date]. My statement shows [amount], while my insurance explanation shows [amount or status]. Please explain the original charge, insurance payment, contractual adjustment and remaining patient responsibility.”
Medication planning
How to request a prescription refill
Routine pharmacy refill
Contact the pharmacy first. CMP asks patients to allow 48 hours for a refill request to be completed.
Mail-order refill
Notify the CMP office about 15 days before a mail-order medication is needed.
Check the medication label
Confirm the medication name, strength, directions, prescription number and remaining refills.
Contact the correct pharmacy
Ask the pharmacy to send the electronic request to the prescribing Peachwood clinician.
Allow the published processing time
Start routine requests at least 48 hours ahead and mail-order requests about 15 days ahead.
Check whether monitoring is overdue
Some medicines require a visit, laboratory test, blood-pressure check or controlled-medication review before renewal.
Confirm approval with the pharmacy
The clinic may approve the refill before the pharmacy finishes processing it.
Do not wait until the last dose. Weekends, holidays, prior authorization, an expired prescription or a required follow-up appointment can extend the process.
Refill follow-up script
“My pharmacy sent a refill request for [medicine and strength] on [date]. I have enough medication through [date]. Has the request reached the clinician, and do I need a visit, test or insurance authorization before it can be approved?”
Specialist authorization
How Peachwood specialist referrals are processed
CMP explains that HMO patients require a referral for specialty care. Its referral coordinator schedules with the specialist after obtaining required authorization from the health plan.
Routine referral
Published processing target: five to seven working days.
No update received
Contact the office when 10 working days have passed without notification.
Urgent referral
CMP describes urgent referrals as being processed within 24 hours.
“Urgent” is a clinical decision. A patient asking for faster processing does not automatically change the priority. Tell the clinician about worsening symptoms so the medical need can be reassessed.
Confirm that the clinician placed the referral
Ask for the specialty, reason and date entered.
Confirm the insurance requirement
Determine whether the plan requires prior authorization and an in-network specialist.
Wait through the routine processing period
Allow five to seven working days unless the clinician marked the request urgent.
Follow up after 10 working days
Ask whether authorization is pending, approved, denied or sent to a specialist.
Save the specialist details
Record the name, address, phone, authorization number, approved visits and expiration date.
Referral-status script
“My Peachwood clinician referred me to [specialty] on [date]. Has the request been sent to my health plan? Is it approved, pending or missing information? Which specialist received it, and what authorization number, visit limit and expiration date should I save?”
Protected health information
How to request or transfer Peachwood medical records
CMP states that patient information is confidential and is not disclosed without written consent unless disclosure is required by state or federal law.
Ask for the HIPAA release form
Complete the official authorization when records need to be sent to another provider or released to another person.
Identify the patient completely
Use the legal name, date of birth, address and other account information requested on the form.
Name the sender and recipient
Clearly identify Peachwood or CMP and the physician, facility or person receiving the records.
Request a useful date range
Ask for the exact period and record type needed rather than an unnecessarily broad lifetime chart.
Specify what should be included
Examples include visit notes, laboratory reports, imaging reports, medication history, immunization records or a complete chart.
Sign and submit the authorization
A parent, guardian or legal representative may need additional documentation.
Confirm receipt
Ask when the request was received and whether any signature, date or identity information is missing.
Referral appointment tip: Do not assume that a specialist can see every Peachwood record in MyChart. Ask whether actual office notes, imaging reports and outside records were sent.
When the regular office is closed
Peachwood after-hours care and weekend choices
CMP states that its providers arrange after-hours medical attention. When the regular provider is unavailable, another CMP provider may take the call and arrange necessary care.
The question can wait until the next business day
Use MyChart for a routine message or call the office when it reopens.
You need same-day Saturday care
Peachwood Urgent Care lists Saturday hours from 9 a.m. to 1 p.m. Call before traveling.
It is Sunday
Peachwood Urgent Care is closed. Use the after-hours call arrangement, another appropriate urgent-care center or emergency services based on severity.
Symptoms are becoming severe
Do not wait for a callback when emergency warning signs are present. Call 911 or go to the nearest emergency department.
After-hours advice is not a substitute for 911. Chest pain, severe breathing problems, stroke symptoms, serious injury, severe bleeding, loss of consciousness or suicidal thoughts need immediate emergency action.
Local patient shortcuts
Practical Clovis and Fresno tips that can prevent repeat trips
01
Save all three clinical numbers
Main office, urgent care and pediatrics use different telephone lines.
02
Call urgent care after 9:30
The official page says the line does not answer until 9:30 a.m., despite a 9 a.m. opening.
03
Mention every concern early
The scheduler uses your concerns to choose an appropriate appointment length.
04
Book each family member
Do not bring another patient expecting treatment under one appointment slot.
05
Start refills before Friday
The normal 48-hour processing period can extend across weekends and holidays.
06
Track referral working days
Count business days rather than calendar days and follow up after the tenth working day.
07
Ask for notes during the visit
Tell the front desk or nurse when a school or work excuse is needed.
08
Verify 2026 Medicare precisely
Individual and employer-retiree versions of the same insurer can be treated differently.
09
Save payment confirmation
Keep the online receipt until the payment appears correctly on the account.
Clovis location
Peachwood Medical Group map and arrival guidance
Peachwood Medical Group
275 W. Herndon Avenue
Clovis, CA 93612
Main office: 559-324-6200
Urgent care: 559-324-6201
Pediatrics: 559-324-6202
Location clue: Peachwood describes the urgent-care location as being on West Herndon Avenue at Villa. Confirm the department and entrance when you arrive because several services share the address.
Confirm the appointment department before leaving home
Allow extra Herndon Avenue travel time during busy periods
Bring insurance and identification into the building
Ask where laboratory or pharmacy services are located
Ten practical answers
Peachwood Medical Group frequently asked questions
Where is Peachwood Medical Group?
It is located at 275 W. Herndon Avenue, Clovis, California 93612.
What are the normal office hours?
The official contact page lists regular suite hours as Monday through Friday from 9 a.m. to 5 p.m. A particular physician’s schedule may be narrower.
What are Peachwood Urgent Care’s hours?
Current published hours are Monday-Friday from 9 a.m. to 8 p.m., Saturday from 9 a.m. to 1 p.m. and closed Sunday.
Can I walk into Peachwood Urgent Care?
Peachwood describes urgent care as a walk-in service for non-life-threatening problems. Call first when possible to verify current capacity and closing time.
Which services are available at Peachwood?
The group provides family medicine, internal medicine, pediatrics and urgent care. Its official pages also describe laboratory and pharmacy services on site.
How do I schedule an appointment?
Call 559-324-6200 for adult primary care or 559-324-6202 for pediatrics. Tell the scheduler every concern so an appropriate visit slot can be assigned.
Does Peachwood use MyChart?
Yes. CMP directs patients to Community Medical Centers MyChart for available messages, results, refills and appointment tools.
How long should I allow for a refill?
CMP asks patients to allow 48 hours for ordinary prescription refills and about 15 days for mail-order refill requests.
How long does a specialist referral take?
Routine referrals are generally processed within five to seven working days. Contact the office after 10 working days without an update. Urgent referrals are described as being processed within 24 hours.
Does Peachwood accept Medi-Cal?
CMP’s current FAQ states that it is no longer contracted to see Medi-Cal recipients. Verify the exact plan and any special arrangement before receiving care.
Final live actions
Official Peachwood and CMP patient tools
The important patient rules are explained above. Use these official systems when you are ready to complete the final live action.
