Northwest Medical Group 2026: Doctors, Portal & Locations

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Northwest Indiana patient guide · Updated August 1, 2026

Use the Northwest Medical Group Care Compass for Doctors, Portals and Same-Day Care

Northwest Medical Group is the regional physician network affiliated with Northwest Health in northwest Indiana. The network includes more than 120 providers and more than 55 primary-care, specialty and urgent-care locations.

This guide explains how to choose the right service, find a nearby office, schedule primary or specialty care, select the correct patient portal, prepare for appointments, verify insurance, review bills and request medical records.

Make an appointment Find a provider Choose the right care
Name clarification: This guide covers Northwest Medical Group in northwest Indiana, affiliated with Northwest Health. Separate organizations with the same or a similar name operate in Arizona, California, Washington and other states. Confirm the state and city before using a portal or payment page.
Do not use an appointment request or patient portal during an emergency. Call 911 for chest pain, serious breathing difficulty, possible stroke, uncontrolled bleeding, major trauma, loss of consciousness or another potentially life-threatening condition.
Provider network

More than 120 physicians and advanced-practice clinicians.

Regional access

More than 55 primary and specialty locations.

Primary-care line

888-SAME-DAY

Urgent care

Michigan City, La Porte and Valparaiso.

Hospital network

Northwest Health–La Porte, Porter and Starke.

Start with the correct care path

Which Northwest Medical Group service should you use?

PRIMARY CARE Routine or ongoing healthcare

Use family medicine, internal medicine or pediatrics for preventive care, chronic conditions, medication monitoring, non-emergency symptoms and care coordination.

Same- and next-day primary-care appointments may be available through select offices and providers.
SPECIALTY CARE Focused evaluation or treatment

Use cardiology, gastroenterology, surgery, orthopedics, women’s health, urology or another specialty when the condition requires specialized expertise.

Ask whether a referral, test, prior authorization or previous record is required before scheduling.
URGENT OR EMERGENCY CARE Problem that should not wait

Urgent care treats many minor illnesses and injuries. Emergency services are required when symptoms could threaten life, breathing, circulation or neurologic function.

Reserve an urgent-care arrival time online when appropriate. Call 911 for an emergency.

Go directly to the patient task you need

The important steps are explained inside this page instead of sending patients through a collection of unexplained links.

Regional physician network

How Northwest Medical Group connects with Northwest Health

Northwest Medical Group includes outpatient physicians and advanced-practice providers affiliated with Northwest Health. The wider Northwest Health network includes hospitals, outpatient medical centers, surgery centers, emergency departments and urgent-care locations.

Northwest Health–La Porte

Hospital and outpatient services supporting La Porte and nearby communities.

Northwest Health–Porter

Hospital and specialty-care hub near Valparaiso, including several medical offices at the U.S. Highway 6 campus.

Northwest Health–Starke

Hospital and outpatient services supporting Knox, North Judson and surrounding communities.

Care-coordination advantage: When clinically appropriate, using Northwest Health hospitals, urgent-care centers and Northwest Medical Group practices can make test results, procedures and diagnoses more readily available to affiliated providers.
You still control where you receive care. Confirm insurance network status before using an affiliated hospital, testing center or specialist. Being part of the same healthcare system does not guarantee every service is in network.
Read about the medical group Review coordinated-care guidance
More than primary care

Northwest Medical Group services and specialty choices

Choose the department that best matches the medical need
Service Common reasons for care What to confirm before booking
Primary care Preventive visits, acute illness, chronic-disease management, vaccines, school or sports physicals and referrals. Patient age, new-patient status and same-day availability.
Pediatrics Well-child visits, childhood illness, development, immunizations and school health needs. Age limits, vaccine records and guardian documentation.
Cardiology Heart symptoms, rhythm problems, vascular risk and follow-up after testing or hospitalization. Referral, prior authorization and previous cardiac records.
Cardiac electrophysiology Heart-rhythm disorders, device evaluation and specialized rhythm treatment. Recent EKG, monitor reports and medication instructions.
Gastroenterology Digestive symptoms, liver conditions, endoscopy and colonoscopy evaluation. Referral, procedure preparation and transportation requirements.
General surgery Hernias, gallbladder problems, skin lesions and other surgical conditions. Imaging, referral and hospital or surgery-center location.
Orthopedics Arthritis, fractures, sports injuries, tendon problems, back or neck pain and joint replacement. Whether X-rays are needed before or during the visit.
OB/GYN Preventive women’s care, pregnancy, contraception and gynecologic symptoms. Hospital affiliation, pregnancy stage and prior records.
Oncology and hematology Cancer care, blood disorders, infusion coordination and treatment follow-up. Pathology, imaging, referral and authorization records.
Pulmonary and sleep medicine Breathing disorders, lung disease, critical-care follow-up and sleep problems. Previous lung tests, sleep studies and equipment information.
Urology Urinary symptoms, kidney stones, prostate concerns and related procedures. Imaging, laboratory work and referral requirements.
Bariatrics Medical or surgical weight-management assessment and follow-up. Insurance qualification rules and required supervised programs.
Browse all current services
Primary-care location guide

Northwest Medical Group primary-care offices by community

This table covers key primary-care offices displayed in the current directory. The network also includes additional specialty suites and hospital-based practices.

Primary-care addresses and direct office numbers
Community Address Telephone Patient tip
Chesterton 650 Dickinson Road, Chesterton, IN 46304 219-926-2133 Confirm whether the appointment is for primary care, audiology or another service at the same address.
Knox 104 E. Culver Road, Suite 102, Knox, IN 46534 574-772-7918 Published weekday hours differ by day, so check the appointment confirmation.
La Porte 401 NewPorte Boulevard, La Porte, IN 46350 219-326-1775 This campus also has urgent-care and orthopedic services; confirm the department.
Michigan City 3012 Franklin Street, Michigan City, IN 46360 219-877-3841 Northwest Medical Group has more than one Michigan City address.
Michigan City 6923 W. 400 N., Michigan City, IN 46360 219-325-0604 Confirm whether your visit is primary care or bariatrics at this campus.
New Carlisle 8988 E. U.S. Highway 20, New Carlisle, IN 46552 574-654-7779 The official page states that office hours use Eastern Time.
North Judson 701 W. Talmer Avenue, North Judson, IN 46366 574-896-5533 Cardiology also uses the Talmer Avenue address; verify the office name.
Portage 3630 Willowcreek Road, Portage, IN 46368 219-364-3700 The building includes primary care and specialty offices on different floors.
Portage 6200 Central Avenue, Portage, IN 46368 219-762-3175 Do not confuse this location with the Willowcreek Road office.
Valparaiso 1100 McDonald Drive, Suite 102-A, Valparaiso, IN 46383 219-464-9521 This family-medicine office treats children and adults.
Valparaiso 2505 Calumet Avenue, Valparaiso, IN 46383 219-548-3843 Primary care and urgent care operate at the same address with separate phone numbers.
Wanatah 306 S. Ohio Street, Wanatah, IN 46390 219-733-2755 Call before traveling to confirm the current provider schedule.
Wheatfield 3988 W. State Road 10, Wheatfield, IN 46392 219-987-3581 The practice provides family care from newborn through geriatric ages.
Do not choose an office only by city. A building may contain primary care, cardiology, gastroenterology, surgery or another department. Save the provider, specialty, suite and floor from the final confirmation.
Search the complete location directory
Walk-in and online arrival times

Northwest Health urgent-care locations

Northwest Health urgent-care centers treat many bumps, bruises, illnesses and other acute medical needs that do not require an emergency department. Patients can walk in or reserve an arrival time online.

Urgent-care addresses and direct telephone numbers
Urgent-care center Address Telephone Before traveling
Michigan City 3777 Frontage Road, Michigan City, IN 46360 219-809-2889 The current official page lists daily hours from 8 a.m. to 8 p.m.; check for holiday changes.
NewPorte Landing–La Porte 401 NewPorte Boulevard, La Porte, IN 46350 219-575-6244 Check the live arrival-time tool and current hours.
Valparaiso 2505 Calumet Avenue, Valparaiso, IN 46383 219-286-8729 Use the urgent-care phone number rather than the primary-care number at the same address.

Urgent care may be appropriate for

Cold, flu or uncomplicated respiratory symptoms
Minor cuts, bruises or burns
Sprains, strains or minor injuries
Rashes or uncomplicated skin concerns
Ear pain, sore throat or urinary symptoms
A non-life-threatening illness needing prompt evaluation
Use emergency care for serious warning signs. Call 911 for severe chest pain, serious breathing difficulty, stroke symptoms, major trauma, uncontrolled bleeding, loss of consciousness or a severe allergic reaction.
Online arrival time is not an emergency reservation. The system saves a place in line but medical urgency, patient volume and testing needs can affect the actual visit time.
Choose an urgent-care center Reserve an arrival time
Provider search workflow

How to find the right Northwest Medical Group doctor

Choose the required specialty Start with primary care when you need routine care or are unsure which specialty is appropriate.
Enter a ZIP code or community Search near Chesterton, Valparaiso, Portage, Michigan City, La Porte, Knox or another convenient location.
Review the provider profile Check specialty, board certification, areas of interest, office addresses and direct telephone numbers.
Check the scheduling label A profile may offer direct online scheduling, an appointment-request form or instructions to call the office.
Check telehealth availability Profiles may identify virtual care, but the office must confirm that the medical problem and insurance are suitable.
Verify insurance before changing doctors Confirm the individual clinician and office address with the insurer—not only Northwest Medical Group as an organization.
Provider-selection call script
“I need a [primary-care or specialty] provider near [city or ZIP code] for [brief reason]. My insurance is [complete plan and network]. Which providers are accepting patients, and which office has the earliest appropriate appointment?”
Search doctors and providers
Three scheduling paths

How to schedule a Northwest Medical Group appointment

PC
Primary-care scheduling

Select providers offer free online scheduling. Same- and next-day appointments may be available.

SC
Specialty request

Submit the website request, then wait for the provider’s office to contact you and finalize the date.

UC
Urgent-care arrival time

Answer the online questions, select an available time and watch for a text indicating when to arrive.

An appointment request is not a confirmed appointment. Do not travel until you have the provider, date, arrival time, address, suite and visit type.

Information to prepare

Patient’s legal name and date of birth
Reason for the visit in one sentence
Preferred provider or specialty
Preferred city or office
Complete insurance product and member ID
Referral or authorization information
Preferred dates and times
Accessibility or interpretation needs
Primary-care call script
“I am a [new/established] patient and need an appointment for [brief reason]. My preferred location is [city], but I can use another nearby office for an earlier appointment. My insurance is [complete plan].”
Open all appointment options Call 888-SAME-DAY
Prevent check-in delays

What to bring to a Northwest Medical Group visit

Government-issued photo identification
Current primary and secondary insurance cards
Referral form when required by the insurance plan
Prescription and over-the-counter medication list
Medication doses and frequency
Medication allergies and reactions
Relevant medical and surgical history
Recent X-rays, imaging or test results
Hospital or urgent-care discharge instructions
Preferred pharmacy information
Outside-record tip: Do not assume a test performed outside Northwest Health is visible to the provider. Bring the report or arrange a secure transfer before the appointment.
Bring three priority questions. Explain the most important symptom or treatment concern early in the visit rather than waiting until the appointment is ending.
Registration and authorization

Northwest Medical Group patient forms

Forms currently provided through the official patient page
Form Purpose Patient preparation
Patient registration Demographic, contact and insurance information. Use the legal name and address shown by the insurer.
Privacy disclosure Acknowledges privacy information and communication preferences. List people who may receive information only when authorized.
Consent for treatment Documents permission for evaluation and treatment. Ask questions before signing language you do not understand.
Spanish consent for treatment Provides the consent form in Spanish. Request language assistance when needed.
Minor consent Supports authorized care involving a patient under age 18. Bring guardian identification and legal documents when applicable.
ENT health history Collects information for ear, nose and throat evaluation. Bring hearing tests, imaging and relevant medication history.
Medical-record request Authorizes release of health information. Enter a specific clinic, recipient, date range and document type.
Download official patient forms
Provider-specific portal routing

How to choose the correct Northwest Medical Group patient portal

There is not one universal portal for every Northwest Medical Group provider. The official directory routes patients to different systems based on the treating clinician. Common links include athenahealth and MyHealthHome.
Open the official portal directory Do not start from a search advertisement or an old bookmark.
Find the treating provider Search the alphabetical list for the clinician shown on the appointment or medical record.
Select the portal beside that provider The correct link may open athenahealth, MyHealthHome or another approved portal.
Check the organization name Confirm Northwest Medical Group or the appropriate Northwest Health organization before entering credentials.
Use the sign-up option when needed The athenahealth portal allows new users to create an account from the portal home page.
Call the provider’s office when uncertain Office staff can identify the correct portal for that clinician and service date.

What portal access may include

R
Review health records

View available care summaries and other released health information.

T
View test results

Review laboratory or other results released to the account.

D
Download records

Save available records for personal use or another appointment.

X
Transmit information

The athenahealth portal supports electronic transmission of available records.

A
Review appointments

Available scheduling features depend on the provider and portal.

M
Contact the office

Secure communication features depend on the treating practice.

The hospital and physician portals may not be the same. A hospital admission, outpatient test and medical-group office visit can appear in different systems.
Find the portal by provider
Portal problem solver

What to do when the portal does not show the expected record

You selected the wrong provider Return to the official portal directory and choose the clinician who ordered the test or performed the visit.
The visit was hospital-based Ask whether the hospital portal rather than the medical-group portal contains the record.
A result is still pending Confirm that every part of the laboratory panel, imaging study or pathology report is final.
The test was performed elsewhere Ask the outside facility whether it sent the result to the ordering provider.
An older record is missing Portal access may not include the complete historical chart. Submit a focused record request when necessary.
You cannot create an account Verify the legal name, date of birth, email and telephone number held by the provider’s office.
Telephone and video visits

How Northwest Medical Group telehealth works

Many Northwest Medical Group providers offer telephone or video care for new and established patients. The office chooses the platform and sends the instructions after the appointment is scheduled.

Visits that may work virtually
  • Selected colds, allergies and minor illnesses
  • Minor injuries such as uncomplicated sprains
  • Medication-management visits
  • Chronic-disease follow-up
  • Back-pain follow-up
  • Selected specialty-care visits
Visits that may require in-person care
  • Symptoms needing a hands-on examination
  • Problems needing immediate testing
  • Procedures or injections
  • Serious or rapidly worsening symptoms
  • Conditions requiring emergency evaluation
  • Concerns the clinician cannot evaluate safely by video
Call the selected provider’s office Ask whether the clinician offers telehealth for the medical concern.
Verify insurance coverage Some plans require video and may not cover telephone-only visits.
Follow the platform instructions The visit may use an application or a secure link sent by email.
Prepare home information Have medications, temperature, blood pressure, glucose readings and photographs ready when relevant.
Join from a private, stationary location Do not attend a medical visit while driving.
Review telehealth instructions
After testing or treatment

How to follow up on results, prescriptions and referrals

Ask how the result will be delivered Confirm whether the office uses the portal, telephone, a letter or a follow-up appointment.
Check whether every result is final Laboratory panels, pathology and imaging reports may release in separate stages.
Read the provider’s interpretation A high or low flag alone does not explain the medical importance of the result.
Complete the next step Follow-up may include repeat testing, medication, monitoring, specialist referral or no immediate change.
Call when the expected time passes Give the office the test name, date, location and ordering clinician.

Prescription-renewal checklist

Request the refill before the final dose
Confirm the medication name and strength
Select the correct pharmacy location
Check whether a follow-up visit is due
Complete required laboratory monitoring
Ask whether prior authorization is pending
Result follow-up script
“I completed [test] on [date] at [location], ordered by [provider]. Can you confirm whether it is final, whether the provider reviewed it and what follow-up I should complete?”
Coverage and PCP verification

Insurance accepted by Northwest Medical Group

Northwest Medical Group states that it accepts most major insurance plans, including Medicare and Medicaid. That statement does not guarantee participation with every product sold by an insurance company.

Read the complete insurance product Include the company, product name, network, employer or Marketplace plan and member identification.
Verify the individual provider Ask whether the specific physician or advanced-practice clinician participates.
Verify the exact clinic address A provider may participate at one location but not another.
Describe the planned service Office visits, tests, procedures, surgery and telehealth can have separate coverage rules.
Check referral and authorization requirements Confirm both before specialty care, advanced imaging or procedures.
Save the verification details Record the representative, date, call-reference number and expected patient cost.
Bring the current insurance card to every visit. Notify the receptionist when the insurance plan, address or telephone number changes so claims can be submitted correctly.
Insurance-verification script
“Please verify [provider] at [complete address] for [visit or service]. My plan is [full product and network]. Is the provider in network, do I need a referral or authorization, and what copay, deductible or coinsurance applies?”
Review accepted-insurance guidance
Claims and patient balances

How Northwest Medical Group billing works

Provide current insurance information The office needs the correct plan before services are billed.
Pay the amount due at service Copays and applicable deductibles are generally due at the appointment.
The office files the insurance claim Northwest Medical Group files participating-plan claims as a patient courtesy.
The insurer processes the claim The explanation of benefits shows the allowed amount, payment, adjustment and patient responsibility.
The patient pays the remaining valid balance Northwest Medical Group expects prompt payment after the insurance company processes the claim.
Published payment methods: Cash, checks and major credit cards are accepted.
Medical records do not include billing records. The medical-record department states that it cannot provide billing information. Contact the treating office or billing contact shown on the statement.
Billing-question script
“I am calling about the statement for service date [date]. My insurance explanation shows [status], while the statement shows [amount]. Please explain the charge, adjustment, insurance payment and remaining balance.”
Review billing information
Medical-record access

How to request Northwest Medical Group medical records

Check the patient portal first. You may already be able to view, download or transmit the care summary or test result you need.
Identify the treating office Determine the provider, clinic and city that created the record.
Choose the correct request path Contact the provider’s office directly or mail the completed authorization to the specific clinic.
Specify a useful date range Request the exact visits or period needed rather than an undefined record when a focused request will solve the problem.
Identify the documents Select visit notes, laboratory results, imaging reports, procedure records, medication history or the complete chart.
Provide the recipient Enter the patient, physician, organization, mailing address or secure delivery destination.
Sign the authorization The patient or legal representative must sign. Supporting legal documents may be required.

Special authorization situations

Who may sign and what supporting proof may be needed
Situation Who may sign Additional documentation
Minor patient Custodial parent or legally appointed guardian. Proof of guardianship may be required.
Patient unable to sign Next of kin or legally appointed guardian. Proof of authority and the patient’s disability may be required.
Deceased patient Personal representative of the estate or verified next of kin. Proof of death and representative status may be required.
Power of attorney or healthcare proxy The legally authorized representative. Applicable legal forms and court orders must be provided.
Possible copy fee: A reasonable charge may apply for copies sent to the patient or a third party. Continuity-of-care requests may be handled differently under applicable law.
Authorizations expire. A new release may be required when the previous form’s date, event or stated purpose no longer covers the request.
Read record-request instructions Download the authorization
Plan-selection assistance

Northwest Medical Group Medicare helpline information

Northwest Medical Group promotes a no-cost Medicare insurance helpline operated by MedicareCompareUSA. Licensed agents can help compare Original Medicare, Medicare Advantage, supplement and prescription-drug options.

Helpline telephone

1-855-583-2003

Published hours: Monday through Friday, 9 a.m.–8 p.m. Eastern Time.

Important independence notice

MedicareCompareUSA is an independent insurance agency and is not the federal Medicare program. Patients may use any licensed agent or contact Medicare directly.

Questions to ask before changing Medicare plans

Are all current Northwest providers in network?
Are Northwest Health hospitals in network?
Are current prescriptions covered?
Does the plan require PCP referrals?
What are the specialist and hospital costs?
Will existing authorizations continue?
Do not enroll based only on a low premium. Verify every physician, hospital, prescription, pharmacy and expected service before changing coverage.
Review the Medicare helpline Call 1-855-583-2003
Northwest Indiana shortcuts

Practical tips that prevent missed appointments and delayed care

01
Check the exact state

Several unrelated organizations use the Northwest Medical Group name.

02
Save the department

One address may contain primary care, cardiology, gastroenterology or urgent care.

03
Use the provider portal list

The correct portal can differ by clinician and service date.

04
Confirm Eastern or Central Time

The New Carlisle office specifically publishes hours in Eastern Time.

05
Separate urgent and primary care

Valparaiso uses the same Calumet Avenue address but different telephone numbers.

06
Bring outside results

Do not assume an unaffiliated hospital or laboratory sent every record.

07
Verify insurance by address

A provider’s network participation can differ by office and service.

08
Confirm specialty requests

An online request is not final until the office contacts you.

09
Check the portal before requesting copies

The needed care summary or test result may already be available electronically.

Contact the correct service

Northwest Medical Group patient contact directory

Best contact route for common patient needs
Patient need Contact route What to do
Primary-care appointment 888-SAME-DAY Ask for the earliest appropriate primary-care appointment near your ZIP code.
Specialty appointment Provider’s direct office or online request Confirm whether the request has been accepted and scheduled.
Portal access Provider-specific portal directory Select the treating provider before logging in.
Medical records Treating provider’s office Request the correct authorization and delivery instructions.
Billing question Telephone shown on the statement or treating office Have the account, service date and insurance EOB ready.
Medicare comparison 1-855-583-2003 Compare providers, hospitals, prescriptions and total annual costs.
Medical emergency 911 Use emergency services for potentially life-threatening symptoms.
Do not send private medical information through the general website contact form. The official contact page cannot provide medical advice or schedule, cancel or reschedule appointments.
Valparaiso specialty hub

Northwest Medical Group Valparaiso campus map

Northwest Health–Porter medical campus
85 E. U.S. Highway 6
Valparaiso, IN 46383
Services at this regional campus: Northwest Medical Group directories list specialty offices at this address, including cardiology and bariatrics. Confirm the suite and department before arriving.
This is not the address for every Valparaiso appointment. Primary care and urgent care also operate at 2505 Calumet Avenue, and another primary-care office is at 1100 McDonald Drive.
10 patient questions answered

Northwest Medical Group frequently asked questions

What is Northwest Medical Group?

It is the physician network affiliated with Northwest Health in northwest Indiana, with more than 120 providers and more than 55 locations.

What is the primary-care appointment number?

Call 888-SAME-DAY, which is 888-726-3329.

How do I find a doctor?

Use the official provider directory and filter by specialty, location, ZIP code or name. Review the provider profile before scheduling.

Which patient portal should I use?

Use the official portal directory and select the treating provider. Portal systems vary and may include athenahealth or MyHealthHome.

Where is Northwest Health urgent care?

Official urgent-care locations are listed in Michigan City, La Porte and Valparaiso. Patients can walk in or use online arrival-time scheduling.

Does Northwest Medical Group accept Medicare and Medicaid?

The group states that it accepts most major plans, including Medicare and Medicaid. Verify the exact provider, location and insurance product.

How do I request medical records?

Contact the treating office or mail the completed authorization to the specific clinic. Check the appropriate portal first for available electronic records.

Does Northwest Medical Group offer telehealth?

Many providers offer telephone or video visits for new and established patients. Call the selected office to confirm suitability and insurance coverage.

What should I bring to an appointment?

Bring photo identification, insurance cards, required referral information, medication details, medical history and relevant outside test results.

When should I call 911?

Call 911 for chest pain, severe breathing trouble, stroke signs, uncontrolled bleeding, major trauma, loss of consciousness or another potentially life-threatening condition.

Final live actions

Official Northwest Medical Group patient tools

The important patient procedures are explained above. Use these official tools when you are ready to complete a live provider search, appointment request, portal login, urgent-care reservation, insurance check or record request.

Make an appointment Find a provider Find a location Choose a patient portal Find urgent care Review insurance Download forms Request medical records
Independent patient-information notice:

USMedicalGroup.org is not Northwest Medical Group, Northwest Health or any affiliated hospital, physician practice, urgent-care center or insurance company. This page does not schedule appointments, diagnose conditions, verify benefits, process payments or release medical records.

Provider availability, office addresses, hours, accepted insurance, portal systems and patient procedures can change. Confirm time-sensitive details with the treating office. Call 911 for a life-threatening emergency.

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