Silver Pine Medical Group: Locations, Portal & Hours 2026

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Seven-location Michigan primary-care and patient-access guide

Match the Right Silver Pine Office, Appointment Type and Patient Service

Silver Pine Medical Group provides family primary care across seven offices in Macomb County and nearby Metro Detroit communities. The practice combines physicians, advanced-practice providers, care managers, same-day appointments, after-hours telehealth, scheduled laboratory draws and selected specialty services.

Because office hours vary widely and several locations use similar Macomb-area addresses, patients should match the provider, office and service before traveling. This guide brings the current locations, portal, online booking, forms, records, laboratory rules and care options into one page.

Book an appointment Open patient portal Compare all locations
Emergency warning: do not use online scheduling, a portal message or routine telehealth booking for severe chest pain, serious breathing difficulty, stroke symptoms, sudden loss of consciousness, poisoning, uncontrolled bleeding, major burns or another possible life-threatening emergency. Call 911.
Main phone

586-726-4823 for all seven locations.

Patient portal

FollowMyHealth secure access.

Same-day care

Office and telemedicine availability.

After-hours access

Sick-visit telehealth seven days a week.

Information review

Official details checked August 5, 2026.

Start with the task

Which Silver Pine Medical Group path should you use?

ROUTINE OR NEW CARE Book online

Use Phreesia scheduling for an available office appointment, physical, sports exam or other supported visit.

Confirm the selected office and appointment category before submitting.
ESTABLISHED PATIENT Use FollowMyHealth

Use the portal for secure messages, appointment requests, eligible refills and reviewed test results.

Portal messages are for non-emergency needs.
SICK AFTER HOURS Book telehealth

Silver Pine advertises evening and weekend telehealth appointments for appropriate sick visits seven days a week.

Use emergency services instead when symptoms may be life-threatening.
UNSURE WHERE TO GO Call the care team

Call 586-726-4823 to ask whether the concern fits an office visit, same-day appointment, telehealth or a higher level of care.

Calling first may prevent a wrong-location or wrong-visit booking.
Best routing sequence: identify the care need, choose an office, verify the provider and insurance, confirm the appointment time and save the exact street address before traveling.

Go directly to the Silver Pine information you need

Each section explains the process before sending the patient to an outside portal for the final live action.

Seven-office directory

Silver Pine Medical Group locations, addresses and published hours

Hours are location-specific. Some offices open at 7:00 a.m., while others remain open until 7:00 or 8:00 p.m. Confirm the appointment location and current hours before traveling.
Sterling Heights Office
43455 Schoenherr Road, Suite 2
Sterling Heights, MI 48313

Phone: 586-726-4823
Fax: 586-726-8365

Mon: 8:30 a.m.–5:00 p.m.
Tue: 8:30 a.m.–5:00 p.m.
Wed: 7:00 a.m.–4:30 p.m.
Thu: 8:00 a.m.–5:00 p.m.
Fri: 7:00 a.m.–5:00 p.m.
Sat: 8:00 a.m.–11:30 a.m.
Directions
Macomb Hall Road Office
Beaumont Macomb Medical Center
15959 Hall Road, Suite 110
Macomb, MI 48044

Phone: 586-726-4823
Fax: 586-726-8365

Mon: 8:00 a.m.–4:30 p.m.
Tue: 9:00 a.m.–7:00 p.m.
Wed: 8:00 a.m.–7:00 p.m.
Thu: 7:30 a.m.–7:00 p.m.
Fri: 8:00 a.m.–4:00 p.m.
Directions
Romeo Plank Office
48801 Romeo Plank Road, Suite 103
Macomb, MI 48044

Phone: 586-726-4823
Fax: 586-726-8365

Mon: 8:00 a.m.–5:00 p.m.
Tue: 8:00 a.m.–4:30 p.m.
Wed: 8:00 a.m.–5:00 p.m.
Thu: 8:00 a.m.–3:00 p.m.
Fri: 8:00 a.m.–4:00 p.m.
Directions
Shelby Township Office
53950 Van Dyke Avenue
Shelby Township, MI 48316

Phone: 586-726-4823
Fax: 586-726-8365

Mon: 9:00 a.m.–8:00 p.m.
Tue: 7:00 a.m.–3:30 p.m.
Wed: 7:00 a.m.–4:00 p.m.
Thu: 8:00 a.m.–2:30 p.m.
Fri: 8:00 a.m.–4:00 p.m.
Directions
Chesterfield Office
31225 23 Mile Road
Chesterfield, MI 48047

Phone: 586-726-4823
Fax: 586-726-8365

Mon: 8:00 a.m.–6:30 p.m.
Tue: 7:00 a.m.–3:30 p.m.
Wed: 9:30 a.m.–7:30 p.m.
Thu: 8:00 a.m.–4:00 p.m.
Fri: 8:00 a.m.–5:00 p.m.
Directions
Lenox Office
36555 26 Mile Road, Suite 2500
Lenox, MI 48048

Phone: 586-726-4823
Fax: 586-726-8365

Mon: 8:00 a.m.–4:00 p.m.
Tue: 7:00 a.m.–3:30 p.m.
Wed: 11:00 a.m.–7:00 p.m.
Thu: 8:00 a.m.–4:00 p.m.
Fri: 8:00 a.m.–5:00 p.m.
Directions
Washington Office
57850 Van Dyke Avenue, Suite 100
Washington, MI 48094

Phone: 586-726-4823
Fax: 586-726-8365

Mon: 9:00 a.m.–8:00 p.m.
Tue: 8:00 a.m.–4:30 p.m.
Wed: 8:00 a.m.–7:00 p.m.
Thu: 8:00 a.m.–6:00 p.m.
Fri: 8:00 a.m.–4:00 p.m.
Directions
Two Macomb offices: “Macomb” can mean the Hall Road office or the Romeo Plank Road office. Verify the street address rather than relying only on the city name.
Verify current office hours Call 586-726-4823
Care team

Physicians, advanced-practice providers and care managers

Silver Pine’s homepage reports 21 physicians, 19 advanced-practice practitioners and seven locations. The live provider directory should be used to confirm whether a specific clinician is accepting patients and at which office the clinician practices.

PHYSICIANS Family primary-care doctors

Provide preventive care, chronic-condition management, sick visits, physicals and care across different life stages.

ADVANCED PRACTICE Nurse practitioners and physician assistants

Work in coordination with physicians and may provide same-day, routine and follow-up care.

CARE MANAGEMENT Nurses, coordinators and social-work support

Help patients and caregivers manage health conditions, treatment plans and barriers to care.

Physicians currently shown in the official roster

Genevieve J. Crandall, MD Vasilios Gikas, DO Tristan Guevara, DO John J. Habicht, MD Antwan Hall, MD Jennifer L. Hichme, MD Steven G. Kotsonis, DO George Maristela, MD Nicole Omell, MD Parag P. Patel, MD Prameela N. Patel, MD Michael J. Raad, DO Janel Salem, MD Nathanael Sanchez, MD Philip Tangalos, DO Theodore L. Tangalos, MD Adrianna M. Thibault, MD Steven J. Thibault, MD Naysha Varghese, MD
Hospitalist partners: the provider page also lists Mahmoud M. Al-Shami, MD, and Eshel S. Turk, MD, as hospitalists.
Open the current provider directory
Patient services

What Silver Pine Medical Group can help patients manage

Preventive physicals Annual health-maintenance review, screening planning, immunization updates and age-appropriate preventive care.
Pediatric primary care Well-child visits, growth and development monitoring, immunizations and urgent appointments for children.
Adult and senior care Routine physicals, chronic-condition follow-up, preventive screening and illness evaluation.
Same-day sick visits Office or telemedicine access for eligible non-emergency illnesses and minor injuries.
Chronic-condition management Ongoing care for conditions such as high blood pressure, high cholesterol, diabetes, depression, asthma and allergies.
Care management Team-based help for patients and caregivers managing complex or continuing medical needs.
Diagnostic testing Echocardiogram, ultrasound, electrocardiogram, pulmonary-function testing and nerve-conduction testing.
Physical therapy Rehabilitation for surgery, acute injury, chronic or overuse injury and transitions back to activity.
Vein treatment Evaluation and office-based treatment options for selected varicose and spider-vein concerns.
Hospital coordination Coordination with hospitalists and hospital partners when a Silver Pine patient is admitted.
Laboratory draws Scheduled blood-draw appointments at participating Silver Pine locations.
Wellness support The practice lists a medically supervised wellness and weight-management program.
Booking workflow

How to schedule the correct Silver Pine appointment

Choose the visit purpose Identify whether the visit is a new-patient appointment, physical, annual wellness visit, sports physical, sick visit, medication follow-up or chronic-care appointment.
Select the correct office Compare distance and office hours, then verify the full street address.
Choose online or telephone scheduling Use Phreesia for an available online appointment or call 586-726-4823 when the visit type is unclear.
Confirm the clinician Ask whether the preferred physician or advanced-practice provider works at the selected office and accepts new patients.
Verify the exact insurance product Confirm the clinician and physical location with the insurer, not only the medical-group name.
Ask about preparation Confirm whether fasting, forms, medical records, immunization history or home readings are required.
Save the confirmation Record the office, provider, date, arrival time and appointment category.
Cancel or change promptly Use the portal or call the office when the appointment cannot be kept.
Appointment call script
“I need a [new-patient, physical, wellness, pediatric, sick, medication or chronic-care] appointment. I prefer the [location] office and [provider, if known]. Is that clinician accepting patients with [exact plan name], and what forms, fasting or records are required?”
Open online scheduling Schedule by phone
Care-level decision

Doctor’s office, urgent care or emergency department?

Silver Pine’s general care-level guidance
Care setting Examples Relative cost Next action
Silver Pine office Colds, sore throat, ear pain, cough, sinus symptoms, minor sprains, minor cuts, urinary symptoms, routine care and ongoing conditions. $ Book a same-day office or telemedicine visit when available.
Urgent care Many non-life-threatening illnesses or minor injuries when the primary-care office is unavailable. $$ Verify network status and follow up with the primary-care clinician.
Emergency department Chest pain, severe head or abdominal pain, stroke symptoms, loss of consciousness, poisoning, overdose, heavy bleeding or severe burns. $$$ Call 911 when immediate emergency treatment is needed.
Call first for most non-emergency concerns: Silver Pine encourages patients to start with their primary-care team because the practice may provide same-day office care or telehealth with access to the patient’s medical history.
Review sick-visit guidance
Nights and weekends

How to use Silver Pine after-hours telehealth

Confirm that the concern is non-emergency Telehealth may be useful for selected illnesses, minor concerns and follow-up questions but cannot replace emergency care.
Open the dedicated sick-visit scheduler Use the after-hours Phreesia link provided by Silver Pine.
Enter accurate patient details Use the patient’s legal name, date of birth, current telephone number and email.
Describe the main symptom Include when it started, severity, temperature or relevant home readings and treatment already tried.
Prepare the device Charge the phone, tablet or computer and allow camera and microphone access.
Expect possible in-person follow-up The clinician may direct the patient to an office, testing site, urgent care or emergency department when remote evaluation is insufficient.
Telehealth limitation: severe breathing difficulty, major trauma, stroke symptoms, heavy bleeding, poisoning, severe burns or loss of consciousness require emergency action rather than an online visit.
Book an after-hours sick visit
FollowMyHealth

What patients can do in the Silver Pine portal

01
Request appointments Submit an eligible appointment request connected to the patient’s Silver Pine account.
02
Change appointments Request a schedule change when the existing appointment cannot be kept.
03
Send secure messages Contact the care team about a non-emergency question.
04
Request refills Submit eligible prescription-refill requests with accurate pharmacy details.
05
View test results Review laboratory and diagnostic results after they are released.
06
Keep details current Review contact, insurance and pharmacy information and report errors to the practice.
Do not use portal messages for emergencies. A portal message may not be read immediately. Call the office for a time-sensitive non-emergency concern and call 911 for a possible emergency.
Open FollowMyHealth
Children and adolescents

Pediatric visits, immunizations and urgent appointments

Well-child visits Routine appointments monitor growth, development, health concerns and preventive needs.
Immunizations Silver Pine states that required immunizations are available at its offices based on physician recommendations and current vaccine guidance.
Pediatric sick visits Urgent appointments for children may be available during evenings, weekends and after hours.
Parent or guardian identification
Child’s current insurance card
Immunization record
Medication and allergy information
School, camp or sports forms
Growth, learning or behavior concerns
Review pediatric services
Adult and senior care

Physicals, preventive screening and chronic medical management

Complete physical examination A yearly health-maintenance review may include preventive screening, sex-specific care and immunization updates.
Chronic-condition visits Regular follow-up is available for high blood pressure, cholesterol, diabetes, depression, asthma, allergies and other ongoing concerns.
Urgent adult visits Same-day or after-hours options may be available for respiratory infections, urinary symptoms, back pain, headache, sprains and strains.
Preventive and problem-focused care may bill differently. Tell the scheduler about new symptoms or chronic-condition needs when booking a physical so the practice can select enough time and explain potential charges.
Review adult and senior care
Scheduled blood draws

Call before completing Silver Pine laboratory work

Confirm where the order should be completed Ask whether the insurance plan permits the blood draw at Silver Pine or requires an outside laboratory.
Schedule the draw Silver Pine states that all blood draws are appointment-based.
Book before the physical Call in advance when laboratory results are expected to be available for a scheduled physical examination.
Confirm fasting instructions Do not assume fasting is required. Follow the order-specific instructions from the clinician.
Verify the location and suite Laboratory availability and hours may differ from general clinic hours.
Bring identification and insurance Carry the current insurance card, photo ID and laboratory order when provided.
Quest requirement: the practice states that it does not draw laboratory work when a patient’s insurance requires the specimen to be sent to Quest Laboratories. Confirm the correct laboratory with the insurer before the draw.
Washington suite discrepancy: Silver Pine’s current contact page lists the Washington clinic in Suite 100, while the laboratory-hours page displays Suite 600 for Washington blood draws. Call 586-726-4823 to confirm the correct suite before a laboratory appointment.
Check current laboratory hours Schedule a blood draw
Testing services

Diagnostic tests listed by Silver Pine Medical Group

Tests and practical preparation questions
Test General purpose Question to ask before scheduling
Echocardiogram Ultrasound-based evaluation of heart structure and function. Which office performs it, and is authorization required?
Ultrasound study Imaging of a selected body area using sound waves. Is fasting or a full bladder required?
Electrocardiogram Recording of the heart’s electrical activity. Can it be completed during the office appointment?
Pulmonary-function testing Measurement of breathing and lung function. Should inhalers or other medication be held beforehand?
Electromyography / nerve conduction Evaluation of selected nerve and muscle symptoms. Which body area is being tested, and how long will it take?
Insurance safeguard: confirm network status, referral rules and prior authorization before diagnostic testing. A test performed inside a familiar medical group may still have separate coverage requirements.
Review diagnostic testing
Rehabilitation

Silver Pine physical therapy powered by Orthopedic Edge

Therapy categories
  • Post-operative rehabilitation
  • Acute-injury rehabilitation
  • Chronic or overuse-injury rehabilitation
  • Transitional rehabilitation
Common focus areas
  • Shoulder and lower-back pain
  • Hip and knee concerns
  • Flexibility and movement
  • Balance and return to activity
Verify whether a referral is required
Confirm the therapy location
Ask about evaluation and visit copays
Bring surgery or imaging reports
Wear clothing suitable for movement
Ask for a written home program
Review physical therapy
Vein services

Evaluation and treatment of selected vein concerns

Silver Pine’s vein center lists evaluation for symptoms such as visible twisted or raised veins, swelling, leg pain, throbbing, cramping, heaviness and restless-leg symptoms.

Varithena An office-based treatment option listed by the vein center for selected vein disease.
EVLA Endovenous laser treatment is listed among the available vein procedures.
Sclerotherapy Injection-based treatment is listed for selected spider or varicose veins.
Coverage is not guaranteed. Although the practice says vein treatments are often covered, the patient should confirm medical-necessity criteria, imaging requirements, authorization and out-of-pocket cost with the insurer.
Review vein-center services
Team-based support

How Silver Pine care management can support complex needs

Condition management Care managers work with the treating clinician to help patients understand and follow a medical plan.
Care coordination The team may help connect appointments, follow-up needs, treatment goals and communication across the care plan.
Patient and caregiver support Care management is designed to help patients and support systems manage medical conditions more effectively.
Bring a complete medication list
Identify all treating specialists
Share barriers involving cost or transportation
Bring home blood-pressure or glucose logs
Write down personal health goals
Ask how progress will be monitored
Review care management
Hospital care

What happens when a Silver Pine patient is admitted?

Silver Pine explains that hospitalists manage inpatient care and coordinate with the primary-care practice. The hospital-services page identifies Corewell Health Troy and Henry Ford Macomb Clinton Township and describes hospitalist partnerships involving McLaren Macomb, Ascension Rochester, Ascension St. John and Corewell Grosse Pointe.

Tell the hospital that Silver Pine is the primary-care practice
Provide an accurate medication list
Ask how discharge information reaches the PCP
Schedule post-hospital follow-up promptly
Bring discharge instructions to the follow-up
Clarify medication changes before taking old and new prescriptions together
Review hospital coordination
HealthMark record requests

How to request Silver Pine Medical Group medical records

Open HealthMark’s patient request page Silver Pine uses HealthMark Group to manage medical-record release requests.
Enter the patient email address Begin the secure request and identify the patient and records needed.
Specify the record range Request only the dates and document types required to reduce avoidable processing.
Complete identity verification Follow the secure authorization and identification instructions.
Watch for the secure download email Silver Pine states that some records may be available in as few as eight business hours.
Allow additional time when approval is needed Some requests can take up to five business days.
No update after five business days? The practice directs patients to contact HealthMark at status@healthmark-group.com.
Start a record request Read Silver Pine instructions
Patient paperwork

New-patient, wellness, consent and employment forms

New-patient forms Welcome information, forms for patients age 15 and older and separate complete-physical forms for ages 0–14 and 15+.
Wellness and policy forms Annual Wellness Visit forms, financial policy, privacy notice, portal instructions and controlled-substance policy.
Consent and employment forms Minor consent, FMLA and disability paperwork are available through the forms section.

FMLA and disability form fees

Published Silver Pine form fees and timing
Request Published fee Published turnaround Submission option
Standard form $30 Up to 5–7 business days Email, fax or clinic drop-off
Updated form $15 Confirm when submitting Email, fax or clinic drop-off
Expedited form $50 Within 3 business days Email, fax or clinic drop-off
Email: fmlaforms@silverpinedocs.com
FMLA fax: 586-262-5660
Phone: 586-726-4823, prompt 3 then prompt 5
Payment is required before completion
Submit every page of the employer or insurer form
Include the deadline and preferred return method
Open patient forms Read FMLA instructions
Insurance and billing

Verify coverage before receiving non-emergency care

Call the insurance plan Verify the exact Silver Pine clinician and physical office address.
Confirm the visit category Ask whether the appointment is preventive, problem-focused, diagnostic, therapy or a procedure.
Check referral and authorization rules These may apply to diagnostic testing, physical therapy, vein treatment and other services.
Ask about separate providers Laboratory, hospitalist, imaging or specialist charges may be processed separately.
Save the verification Record the insurer representative, date and call-reference number.
Compare the final bill with the EOB Resolve coverage questions with the insurer and account questions with the practice.
“The office accepts the insurer” does not guarantee in-network coverage. Confirm the patient’s exact employer, Marketplace, Medicare Advantage or other network product.
Open official payment portal
Appointment checklist

What to bring to a Silver Pine Medical Group visit

Photo identification
Current insurance card
Copay or requested payment method
Medication and supplement list
Medication doses and pharmacy details
Allergy and reaction information
Relevant laboratory and imaging reports
Hospital and specialist records
Home blood-pressure or glucose readings
School, sports, FMLA or work forms
Referral and authorization information
Written symptoms and questions
Before leaving the appointment: confirm medication changes, tests, referrals, result-delivery method and the expected follow-up date.
Frequently asked questions

Silver Pine Medical Group patient questions answered

How many Silver Pine Medical Group locations are there?

The practice currently lists seven Michigan offices: Sterling Heights, Hall Road in Macomb, Romeo Plank in Macomb, Shelby Township, Chesterfield, Lenox and Washington Township.

What is the main Silver Pine phone number?

Call 586-726-4823 for any of the seven locations. The general fax number is 586-726-8365.

Does Silver Pine offer same-day appointments?

Yes. The practice advertises same-day office and telemedicine visits, subject to clinical suitability and availability.

Does Silver Pine offer evening and weekend telehealth?

Yes. Silver Pine currently advertises evening and weekend telehealth appointments for appropriate sick visits seven days a week.

Which patient portal does Silver Pine use?

Silver Pine uses FollowMyHealth for appointment requests, schedule changes, secure messages, eligible refills and released test results.

Do I need an appointment for blood work?

Yes. Silver Pine states that all blood draws are scheduled. Call before the draw and verify whether the insurance plan requires an outside laboratory.

How do I request my medical records?

Begin through HealthMark Group’s patient request portal. Some records may be ready in as few as eight business hours, while requests requiring approval may take up to five business days.

How much are FMLA or disability forms?

The published fees are $30 for a standard form, $15 for an update and $50 for an expedited form. Standard requests may take five to seven business days.

What services does Silver Pine provide?

Services include primary care for children and adults, physicals, chronic-care management, sick visits, telehealth, care management, laboratory work, diagnostic testing, physical therapy, hospital coordination, vein care and wellness support.

What should I bring to an appointment?

Bring identification, the current insurance card, medication and allergy information, relevant records, home readings, forms, referral information, pharmacy details and payment for any required patient responsibility.

Official action center

Complete the final Silver Pine patient task

Schedule care Choose an available Silver Pine office and appointment type through Phreesia.
Book online
Access the portal Use FollowMyHealth for secure patient tasks and released information.
Open portal
Verify a location Confirm the address, current office hours and telephone instructions.
Open contact directory
Independent information notice: This guide is not the official Silver Pine Medical Group website and does not provide diagnosis, medical advice, appointment confirmation, insurance authorization or emergency services. Providers, office hours, form fees, services and portal functions can change. Verify current details directly with Silver Pine and the patient’s health plan.

Information reviewed August 5, 2026. Call 911 for a possible life-threatening emergency.

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