Bilingual primary care · Three Salinas locations · Serving the valley since 1987
Find the Right Santa Lucia Medical Group Location and Patient Service
Santa Lucia Medical Group provides bilingual family, adult, women’s and pediatric primary care from three Salinas offices. The independent practice offers extended weekday hours, Saturday availability, same-day appointments and in-house testing for new and established patients.
This guide explains how to choose a location, call for an appointment, prepare for a first visit, log in to MyChart, review providers, verify insurance, request a refill, pay a bill and decide when an urgent problem requires emergency care instead.
Call 911 for a medical emergency. Do not wait for a MyChart response or same-day office opening when symptoms may be life-threatening. Severe chest pain, stroke warning signs, major breathing difficulty, uncontrolled bleeding, loss of consciousness or other rapidly worsening symptoms require immediate emergency evaluation.
Main phone
831-754-4444
Locations
Three offices in Salinas
Weekday hours
7:30 a.m.–7 p.m.
Saturday hours
8 a.m.–2 p.m.
Medicare status
Practice states it is not a Medicare provider
Choose the correct route for your Santa Lucia Medical Group task
SICK OR SAME-DAY CARE
Call the clinic directly
Call 831-754-4444 and briefly explain the symptoms, patient age and preferred location. Same-day availability is not guaranteed until staff confirms a time.
Best for: non-life-threatening illness, minor injury, worsening symptoms and prompt office evaluation.
ROUTINE APPOINTMENT
Use the appointment option
Open the official website, select Book Appointment or Schedule an Appointment, enter the requested information and wait for confirmation.
Best for: wellness exams, chronic-care follow-ups, women’s health, pediatric visits and preventive services.
EXISTING PATIENT TASK
Use MyChart
Log in for supported results, clinic messages, refill requests, appointment management and billing functions.
Best for: secure non-emergency tasks linked to an established patient account.
Fastest approach: Call for urgent or same-day needs. Use MyChart for established-account tasks. Confirm the exact Salinas location before traveling because the practice operates from three offices.
Santa Lucia Medical Group locations and directions
The current official website lists three Santa Lucia Medical Group addresses. Appointment services and provider schedules may differ by office, so confirm the exact address during scheduling.
Natividad Road
1336 Natividad Road
Salinas, CA 93906 Open directions
Salinas, CA 93906 Open directions
East Romie Lane
130 E Romie Lane, Suite A
Salinas, CA 93901 Open directions
Salinas, CA 93901 Open directions
Blanco Circle
947 Blanco Circle, Suite A
Salinas, CA 93901 Open directions
Salinas, CA 93901 Open directions
Location check: Do not assume that a prior appointment, laboratory visit or family member’s appointment is at the same office as your new visit. Ask staff to repeat the street, suite and arrival time.
Santa Lucia Medical Group phone, fax and working hours
Appointments and general questions
Use this number to request appointments, verify locations and ask which office handles your task.
Published fax
831-754-2763
Confirm the intended department and patient-identification requirements before sending protected health information.
| Day | Published hours | Patient planning note |
|---|---|---|
| Monday | 7:30 a.m.–7 p.m. | Call early when requesting same-day care. |
| Tuesday | 7:30 a.m.–7 p.m. | Confirm the provider and office before leaving home. |
| Wednesday | 7:30 a.m.–7 p.m. | Bring current insurance and medication information. |
| Thursday | 7:30 a.m.–7 p.m. | Ask whether testing or fasting preparation applies. |
| Friday | 7:30 a.m.–7 p.m. | Holiday-weekend hours may differ. |
| Saturday | 8 a.m.–2 p.m. | Call to confirm availability and the participating location. |
| Sunday | Closed | Use urgent or emergency services based on symptom severity. |
Hours are not emergency coverage. An office being open does not mean it can safely manage every medical problem. Staff may direct a patient to urgent care or an emergency department.
How to schedule a Santa Lucia Medical Group appointment
Identify the patient and reason for care
Prepare the patient’s full name, date of birth, telephone number and a short description of the appointment need.
Decide whether the request is routine or time-sensitive
Call immediately for a same-day or urgent office request. Use online scheduling for care that can safely wait.
Call or start from the official website
Call 831-754-4444, or open the practice homepage and select its appointment button.
State whether the patient is new or established
New patients may need a longer appointment and additional registration steps.
Provide insurance information
Have the insurer name, plan name, member ID and medical-group assignment information ready.
Ask which location applies
Write down the street address, suite, provider, appointment date and requested arrival time.
Ask about preparation
Confirm whether the visit requires fasting, a urine sample, vaccine records, outside medical records or completed forms.
Treat the appointment as confirmed only after staff confirmation
Save any confirmation message and verify changes when the office contacts you.
Appointment call script
“I need an appointment for [patient name and age]. The main reason is [brief reason], and the symptoms began on [date]. The patient is [new/established] and has [insurance plan]. Is a same-day appointment appropriate, which provider is available, and which Salinas location should we use?”
How same-day and urgent appointments work
Santa Lucia Medical Group states that it offers same-day appointments for new and existing patients and provides urgent evaluation for non-life-threatening conditions.
Common illness or mild worsening symptom
Call early and ask whether a same-day primary-care visit is available.
Minor injury without severe bleeding or deformity
Describe the injury to staff so they can determine whether the office is appropriate.
Prescription issue without dangerous symptoms
Use MyChart or call the clinic, depending on urgency and refill status.
Severe, rapidly worsening or life-threatening symptoms
Call 911 or seek emergency care rather than waiting for an office appointment.
Symptom start date and time
Current temperature when relevant
Medication and allergy list
Recent exposures or travel
Pregnancy status when relevant
Serious chronic conditions
Recent surgery or hospital care
Preferred Salinas location
Same-day does not mean walk-in: Call before traveling. Staff must confirm availability, location and whether the clinic can safely handle the problem.
Prepare for your first Santa Lucia Medical Group visit
Santa Lucia Medical Group asks new patients to complete its registration forms and arrive with identification, insurance and updated health information.
Government-issued photo identification
Current insurance card
Full legal name and home address
Current phone number
Emergency-contact information
All medications and supplements
Dosage and frequency for each medication
Medication and food allergies
Relevant diagnoses and surgeries
Prior doctor and specialist information
Completed new-patient forms
Questions and health priorities
Medication preparation
Bring a written list or the original medication containers when the instructions are unclear.
Insurance preparation
Verify that Santa Lucia Medical Group and the selected provider participate with your exact plan.
Records preparation
Ask whether recent laboratory, imaging, hospital or specialist records should be sent before the visit.
Santa Lucia Medical Group doctors and advanced-practice clinicians
The official provider directory lists physicians, physician assistants and nurse practitioners. Provider schedules, locations and new-patient availability may change.
Orlando Rodriguez, MD
Board-certified family-medicine physician
Luciano Del Toro Vargas, MD
Board-certified family-medicine physician
Michael C. Sepulveda, MD
Board-certified internal-medicine physician
English and Spanish listed
Daniel Camarillo, MD
Board-certified family-medicine physician
Anita Fragoso, PA-C
Board-certified physician assistant
Dolores Orozco, PA-C
Board-certified physician assistant
Jessica Schneider, PA-C
Board-certified physician assistant
English and Spanish listed
Sergio E. Rodriguez, PA-C
Board-certified physician assistant
Kimberly Reiland, PA-C
Board-certified physician assistant
Ihovana Aguirre, AG-NP
Adult-gerontology nurse practitioner
Julie Wooten, FNP
Family nurse practitioner
Joanna Ruelas, FNP
Family nurse practitioner
Mary Joe Kell, FNP
Family nurse practitioner
Do not select only by name: Ask which clinician sees the patient’s age group, provides the requested service, works at the preferred location and participates with the insurance plan.
Medical services offered by Santa Lucia Medical Group
Routine primary care
Checkups, wellness visits, common-illness evaluation and ongoing health maintenance.
Women’s health
Well-woman exams, preventive screening, contraceptive counseling and reproductive care.
Pediatric care
Well-child visits, immunizations, developmental screening and acute care.
Preventive care
Risk assessment, screening, vaccination and personalized prevention planning.
Diabetes management
Ongoing monitoring, medication review and care coordination.
Hypertension care
Blood-pressure evaluation, treatment and follow-up.
Asthma management
Evaluation and ongoing management of supported respiratory conditions.
Same-day care
Prompt evaluation of appropriate non-life-threatening illnesses and concerns.
Minor procedures
Selected minor surgeries and office procedures.
Skin-tag removal
Evaluation and removal when clinically appropriate.
Vasectomy services
Office-based consultation and procedure services where appropriate.
Specialist coordination
Primary-care referrals and collaboration with specialists in and beyond Salinas Valley.
Service availability requires confirmation. A service listed by the group may be limited to certain providers, locations, ages or appointment types.
How to log in to Santa Lucia Medical Group MyChart
Santa Lucia Medical Group uses a Salinas Valley Health affiliate MyChart login identified for Santa Lucia Medical Group Natividad.
Start from the verified MyChart page
Confirm that the address belongs to mychart.salinasvalleyhealth.com before entering health or billing information.
Enter your MyChart username or Epic ID
Use the credentials linked to the Santa Lucia Medical Group patient record.
Enter the password
Check Caps Lock and saved browser passwords before assuming the account is locked.
Complete any additional security verification
Follow the portal’s identity-confirmation instructions and never share a one-time security code with an unsolicited caller.
Confirm the patient identity
Make sure you are viewing the correct patient or authorized proxy account.
Select the correct task
Open results, appointments, messages, medications or billing instead of sending a general message for every issue.
Sign out on shared devices
Do not save portal credentials on a public, workplace, hotel or shared computer.
Forgot username
Select the forgotten-login option and provide the requested identity information.
Need an account
Select the sign-up option and follow the patient-verification process.
Pay without login
Select Pay As Guest when the bill and account qualify for guest payment.
Do not use MyChart for emergencies. Portal messages may not be reviewed immediately.
Use MyChart for results, appointments and clinic messages
| Portal task | What it can help with | Important limitation |
|---|---|---|
| Test results | View released results and available clinician comments. | A flagged result does not automatically establish a diagnosis. |
| Clinic messages | Send a concise, non-urgent question to the care team. | Do not use messaging when a delay could affect safety. |
| Appointments | View, request or manage supported appointments. | Not every appointment type or provider may be available online. |
| Refills | Request eligible medications prescribed by clinic providers. | A refill may require an office visit, test or prior authorization. |
| Billing | Review and pay supported patient balances. | Confirm the patient and account before paying. |
Result interpretation: Review the test date, status, reference range and provider comment. Contact the ordering clinician when you do not understand how the result affects treatment.
Useful message structure: State the main question first, include the symptom or test date, name the relevant medication and clearly explain the action you need from the office.
How to request a Santa Lucia Medical Group prescription refill
Check the medication label
Confirm the medication name, strength, instructions and whether pharmacy refills remain.
Contact the pharmacy when refills remain
The pharmacy may be able to process the prescription without a new clinic authorization.
Use MyChart for an eligible refill request
Select the exact medication rather than sending an unrelated general message.
Confirm the pharmacy
Verify the pharmacy name, street location and phone number.
Submit before the medicine runs out
Allow time for clinician review, pharmacy processing and insurance authorization.
Watch for follow-up requirements
The clinic may require an appointment, laboratory monitoring or updated health information.
Confirm that the pharmacy received it
A portal request does not mean the medication is ready for pickup.
Urgent medication concern: Call the clinic when missing a medication could create an immediate health risk. Call 911 for a life-threatening reaction or emergency.
How to review and pay a Santa Lucia Medical Group bill
Open the official MyChart portal
Sign in for the fullest account view, or select Pay As Guest when you have the required statement information.
Confirm the patient
Make sure the bill belongs to the correct family member before entering payment information.
Match the date of service
Compare the statement with the office visit, test or procedure.
Check insurance processing
Determine whether the claim is pending, paid, denied or assigned to patient responsibility.
Compare the insurer’s explanation of benefits
Review the allowed amount, deductible, copayment and coinsurance.
Question unexpected balances before paying
Call 831-754-4444 and ask to be directed to the appropriate billing assistance.
Save the receipt
Record the payment date, amount and confirmation number.
Insurance accepted by Santa Lucia Medical Group
The official insurance page states that the practice accepts most insurance plans and lists the following examples. Network status can vary by exact plan, provider and service.
Commercial insurers
- Aetna
- Blue Shield of California
- Cigna
- UnitedHealthcare
- Anthem Blue Cross
Regional and employer plans
- Aspire Health
- Coastal TPA
- Valley Health Plan
- Western Growers
- Western Growers Cedar Plan
- Unite Here Health
Public and self-pay options
- Central California Alliance for Health
- Medi-Cal
- Private pay
- Other plans after office verification
Call the insurer
Use the member-services number printed on the insurance card.
Name the exact practice and provider
Ask whether Santa Lucia Medical Group and the selected clinician are in-network.
Provide the correct location
Network records may be tied to a specific address or billing entity.
Describe the planned service
Coverage can differ for preventive care, diagnostic visits, ultrasound, vaccines and procedures.
Ask about assignment and authorization
HMO and managed-care plans may require a primary-care assignment, referral or prior authorization.
Save a reference number
Record the date, representative name and confirmation number.
Insurance list does not guarantee payment. Deductibles, copayments, exclusions, medical-group assignments and authorization rules still apply.
Santa Lucia Medical Group states that it does not accept Medicare
Medicare patients should verify before scheduling. The practice’s current insurance page states, “We are not providers for Medicare.”
Medicare
Federal health coverage generally associated with age, disability or qualifying medical conditions. The practice states it is not a Medicare provider.
Medi-Cal
California’s Medicaid program. Medi-Cal appears on the practice’s accepted-plan list, although the specific managed-care assignment still requires verification.
You have Original Medicare
Call the office before scheduling and ask what options, if any, apply to your situation.
You have a Medicare Advantage plan
Do not assume the commercial insurer name means the Medicare product is accepted. Verify the exact plan.
You have Medi-Cal or CCAH
Confirm that Santa Lucia Medical Group is assigned or authorized under your current managed-care arrangement.
You plan to pay privately
Ask for expected charges and whether Medicare-related billing restrictions affect the proposed arrangement.
Pediatric and preventive care at Santa Lucia Medical Group
Well-child visits
Growth, development, preventive counseling and age-appropriate health review.
Immunizations
Recommended childhood and adolescent vaccinations when available and appropriate.
Developmental screening
Assessment of age-related development and concerns requiring follow-up.
Acute pediatric care
Evaluation of supported non-emergency childhood illnesses and symptoms.
Bring these items to a child’s visit
Parent or guardian photo ID
Child’s insurance card
Immunization record
Medication and allergy list
School or childcare forms
Growth or developmental concerns
Relevant custody documents
Prior pediatric records when requested
Forms may require examination: School, sports, childcare or medication forms may require a current visit and cannot always be completed immediately.
Minor procedures and diagnostic services
| Service | Published purpose | Ask before the appointment |
|---|---|---|
| In-house ultrasound | Selected diagnostic ultrasound services within the practice. | Which location, what preparation and whether authorization is required. |
| RetinaVue examination | Retinal imaging used for supported eye-health screening, often in chronic-disease care. | Whether dilation, referral or separate eye care is still needed. |
| Point-of-care testing | Selected tests performed near the time and place of the visit. | What the test covers and whether confirmatory testing may be required. |
| Skin-tag removal | Evaluation and removal of appropriate skin tags. | Whether the procedure is medically necessary, cosmetic or covered by insurance. |
| Vasectomy | Permanent male contraception through an office-based procedure. | Consultation, consent, preparation, recovery and post-procedure testing requirements. |
| Other minor procedures | Selected procedures that can be safely performed in a clinic setting. | Which provider and location perform the requested service. |
Insurance authorization matters: A procedure can be clinically appropriate but still require referral, authorization, deductible payment or confirmation that it is not classified as cosmetic.
Common Santa Lucia Medical Group problems and next actions
You are unsure which office to visit
Call 831-754-4444 and provide the provider name, appointment date and patient date of birth.
You are a new patient without an appointment
Call or use the appointment option on the official website. Complete the new-patient forms before arrival.
You need care today
Call early and describe the problem. Do not travel until staff confirms availability and location.
MyChart login is not working
Use the forgotten-login or sign-up tools on the official portal. Check that browser cookies are enabled.
A refill is still pending
Check MyChart messages, confirm the pharmacy and ask whether an appointment or test is required.
Your plan is listed but coverage is uncertain
Verify the exact provider, location and service with the insurer before the appointment.
You have Medicare
Call before scheduling because the practice states that it is not a Medicare provider.
You received an unexpected bill
Match the service date and insurance explanation of benefits, then call the clinic for billing routing.
Santa Lucia Medical Group patient questions
Where is Santa Lucia Medical Group located?
The practice lists offices at 1336 Natividad Road, 130 E Romie Lane Suite A, and 947 Blanco Circle Suite A in Salinas, California. Confirm the correct office when scheduling.
What is the Santa Lucia Medical Group phone number?
Call 831-754-4444. The published fax number is 831-754-2763.
What are the clinic’s office hours?
Published hours are Monday through Friday from 7:30 a.m. to 7 p.m., Saturday from 8 a.m. to 2 p.m., and Sunday closed.
Is Santa Lucia Medical Group accepting new patients?
Yes. The practice states that it welcomes new patients and prioritizes seeing new patients within one week, subject to appointment availability.
Are same-day appointments available?
The practice states that same-day appointments are available for new and existing patients. Call as early as possible because availability can fill.
How do I access Santa Lucia Medical Group MyChart?
Use the Salinas Valley Health affiliate MyChart portal for Santa Lucia Medical Group Natividad. Enter your MyChart username or Epic ID and password.
What medical services are offered?
Services include primary care, women’s health, pediatric care, preventive care, chronic-disease management, same-day visits, minor procedures and selected in-house diagnostic services.
Does Santa Lucia Medical Group accept Medicare?
No. The official insurance page states that Santa Lucia Medical Group is not a Medicare provider. Verify alternatives before scheduling.
What should I bring to my first appointment?
Bring photo identification, your current insurance card, contact information, medications and supplements, health-history information and completed new-patient forms.
Can I pay my bill through MyChart?
The official MyChart portal provides supported billing services. Sign in to review the account or select Pay As Guest when that option applies.