Pacific Medical Group Oregon 2026: Doctors, Portal & Locations

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Portland metro primary care · Five Oregon clinics · Praxis Health

Navigate Pacific Medical Group From Your First Appointment to Billing and Follow-Up

Pacific Medical Group is an Oregon primary-care network with clinics in Beaverton, Canby, North Portland, Oregon City and Tigard. Its providers deliver family medicine, internal medicine, preventive care, chronic-condition management and same-day help for urgent but non-life-threatening concerns.

This guide brings the useful patient information into one place: clinic differences, age limits, office hours, on-site testing, insurance, appointment preparation, portal tools, cash-pay rules, medical records, billing problems and practical next steps.

Choose an Oregon clinic Open patient services Choose the right care
Make sure you have the correct organization. This article covers Pacific Medical Group in Oregon at pacificmedicalgroup.com. A similarly named clinic in Maui uses a different website, phone number, care model and insurance list.
Same-day primary care is not emergency care. Call 911 or go to the nearest emergency department for chest pain, severe breathing difficulty, possible stroke, uncontrolled bleeding, loss of consciousness, a severe allergic reaction or another life-threatening condition.
Five clinics

Beaverton, Canby, North Portland, Oregon City and Tigard.

Regular hours

Monday-Friday, 7:30 a.m.-6:00 p.m.

Same-day care

Offered for urgent, non-emergency primary-care needs.

Billing help

877-708-1119

Care model

All five clinics are recognized patient-centered medical homes.

Start here

Which type of care should you choose?

ROUTINE PRIMARY CARE Use your regular provider

Schedule a standard appointment for preventive visits, medication management, chronic conditions, health screenings and non-urgent symptoms.

Best for: annual exams, diabetes, high blood pressure, cholesterol, long-term prescriptions and preventive care.
SAME-DAY APPOINTMENT Call the clinic for an urgent opening

Pacific Medical Group offers same-day appointments for urgent medical needs when the problem is appropriate for an outpatient primary-care clinic.

Best for: new but stable symptoms, minor injuries, infections, rashes and concerns that should not wait several days.
EMERGENCY SERVICES Call 911 when delay is dangerous

Do not wait for a clinic callback or portal message when symptoms could threaten life, breathing, circulation, brain function or permanent health.

Use for: chest pain, severe breathing trouble, stroke warning signs, uncontrolled bleeding or loss of consciousness.
Practical Oregon care rule: Call early in the morning for the widest same-day choice. Tell the scheduler the main symptom, when it started, whether it is worsening and whether you can travel to another Pacific Medical Group location.

Go directly to the patient task you need

The important rules are explained on this page. Official systems are reserved mainly for live scheduling, portal access, payments and form submission.

Avoid the wrong portal

Pacific Medical Group Oregon and Pacific Medical Group Maui are different organizations

Use this Oregon guide when
  • Your clinic is in the Portland metropolitan area.
  • Your paperwork refers to Praxis Health.
  • Your clinic is in Beaverton, Canby, Portland, Oregon City or Tigard.
  • Your billing department uses the toll-free number 877-708-1119.
You may have the Maui organization when
  • Your office is in Kahului, Hawaii.
  • Your website is pacmedgroup.com rather than pacificmedicalgroup.com.
  • Your appointment concerns chiropractic, auto-injury or Hawaii-based care.
  • Your phone number begins with the 808 area code.
Safety check before entering health information: Match the state, clinic address and provider name on the portal or form with your appointment confirmation.
Five Portland-metro clinics

Compare Pacific Medical Group locations before scheduling

Addresses, phones, hours, age notes and on-site services
Clinic Address and phone Regular hours Important local detail
Beaverton 4510 SW Hall Blvd
Beaverton, OR 97005
503-644-1171 		Mon-Fri, 7:30 a.m.-6:00 p.m. Family practice for all ages with on-site laboratory and EKG services.
Canby 1185 S Elm St.
Canby, OR 97013
503-723-4660 		Mon-Fri, 7:30 a.m.-6:00 p.m. Primary care for all ages with laboratory, EKG, wellness visits, minor procedures and well-child care.
North Portland 6445 N Greeley Ave.
Portland, OR 97217
503-285-6607 		Mon-Fri, 7:30 a.m.-6:00 p.m. All-age family medicine, well-child visits, adult wellness, STI screening, IUD services, laboratory and EKG.
Oregon City 1001 Molalla Ave, Suite 100
Oregon City, OR 97045
503-656-5273 		Mon-Fri, 7:30 a.m.-6:00 p.m. Primary care for patients age 15 and older, with laboratory, EKG and hearing-care access.
Tigard 13200 SW Pacific Hwy
Tigard, OR 97223
503-598-2000 		Mon-Fri, 7:30 a.m.-6:00 p.m. All-age care with laboratory, EKG and on-site X-ray, plus work and motor-vehicle injury care.
Do not assume every clinic treats every age. Oregon City states that it treats patients age 15 and older. For babies and younger children, choose an all-age clinic and confirm provider availability.
Portland-area travel tip: Hall Boulevard, Pacific Highway, Molalla Avenue and North Greeley traffic can add time during morning and evening commuting periods. Confirm parking, suite number and arrival time before leaving.
Open the live location directory
Appointment workflow

How to schedule the correct Pacific Medical Group appointment

Choose a clinic based on age and service Do not use distance as the only factor. Check whether the clinic treats the patient’s age and offers the needed service.
Decide whether the problem is routine or same-day Tell the scheduler when the symptoms began and whether they are stable, worsening or urgent.
Confirm new-patient availability A clinic may be accepting new patients while a particular physician or practitioner has a limited panel.
Give the complete insurance name Read the insurer, product, network and member ID from the card instead of asking only whether the clinic “takes Providence” or “takes Regence.”
Ask about referral and authorization requirements Your plan may require a designated primary-care provider, referral or approval even when Pacific Medical Group participates with the insurer.
Confirm what will happen during the visit Ask whether the appointment is a new-patient visit, annual preventive exam, Medicare wellness visit, problem visit or procedure.
Ask about expected payment Confirm the copay, cash-pay deposit, deductible exposure and whether testing will create a separate charge.
Save the location and arrival instructions Record the exact clinic, provider, date, arrival time and paperwork requirement.
Appointment call script
“I would like to schedule a [new patient, annual, Medicare wellness or problem] visit. The patient is [age]. My insurance is [full plan and network]. Is the provider accepting new patients, is this clinic in network, what should I bring, and what amount may be due at check-in?”
New-patient preparation

What to do before your first Pacific Medical Group visit

Confirm the clinic treats your age group
Verify the exact insurance network
Ask whether the provider accepts new patients
Complete the annual consent packet
Complete the medical-history form
Request outside records early
Prepare a medication and allergy list
Bring photo identification and insurance cards
Know the name of your preferred pharmacy
Write down your main health concerns

Forms available through the official patient page

A
Annual consents

Available in English and Spanish for registration, treatment and privacy-related acknowledgements.

H
Medical history

Available in English and Spanish. Complete medications, allergies, diagnoses, surgeries and family history carefully.

M
Medicare questionnaire

Available in English and Spanish for patients scheduled for a Medicare wellness visit.

Prevent a repeat visit: Tell the clinic before the appointment when you need a school, sports, work, disability or insurance form. Some forms require a specific examination or information that is not part of a routine visit.
Download official patient forms
What to bring

Prepare for the visit without carrying unnecessary paperwork

Identity and coverage
  • Government-issued photo ID
  • Primary insurance card
  • Secondary insurance card
  • Referral or authorization
Medical information
  • Medication names and doses
  • Allergies and reactions
  • Recent test results
  • Major diagnoses and surgeries
Visit-specific details
  • Symptom timeline
  • Treatments already tried
  • Home readings or photographs
  • Questions in priority order
Annual physical and problem visit are not always billed the same way. A preventive exam may have little or no cost sharing under some plans, but evaluating a new symptom or changing treatment can generate a separate problem-oriented charge.
Urgent outpatient needs

How Pacific Medical Group same-day appointments work

Pacific Medical Group advertises same-day appointments and extended weekday hours for urgent medical needs. This service is delivered through primary-care clinics rather than a separate walk-in emergency department.

You are an established patient Call your regular clinic first because the team can review your medication list, medical history and prior treatment.
Your usual clinic is full Ask whether another Pacific Medical Group location has an appropriate opening and whether your records will be visible there.
You need an X-ray Tigard lists on-site X-ray. Confirm that the equipment is available for your concern and that an order can be placed during the visit.
You may need laboratory testing All five clinic pages describe on-site laboratory access, but test availability and collection cutoff times can differ.
The injury is work-related Tell the scheduler before arrival. Employer, workers’ compensation and claim information may be required.
The injury followed a vehicle collision Tigard specifically lists motor-vehicle injury care. Ask what auto-insurance or claim details must be brought.
Do not drive farther for an on-site test during an emergency. Severe injury, serious head trauma, major bleeding, breathing difficulty or other dangerous symptoms require emergency evaluation.
Clinic service comparison

What each Pacific Medical Group clinic is best equipped to handle

Primary-care focus and on-site service differences
Clinic Patient range Highlighted clinical services On-site services listed
Beaverton All ages Primary care, immunizations, minor surgery, workers’ compensation examinations and sports physicals. Laboratory and EKG.
Canby All ages Wellness visits, diagnosis and treatment, immunizations, minor surgery, chronic-disease care, preventive exams, skin biopsies, sports physicals, well-child exams and selected joint or bursa injections. Laboratory and EKG.
North Portland All ages Well-child visits, adult wellness exams, sports physicals, immunizations, minor procedures, STI screening and IUD placement or removal. Laboratory and EKG.
Oregon City Age 15 and older Adult primary care, skin biopsies, immunizations, chronic multi-system disease management, diagnosis and treatment. Laboratory, EKG and HearUSA access.
Tigard Newborns through seniors Family care, immunizations, well-child visits, wellness exams, sports physicals, minor surgery, biopsies, gynecological care, chronic-disease care, work injuries and motor-vehicle injuries. Laboratory, EKG and X-ray.
Patient-centered medical home: Pacific Medical Group states that all five clinics hold recognition as patient-centered medical homes. This model emphasizes coordinated care, communication, patient participation and systematic follow-up.
MyHealthRecord and Online Services

What the Pacific Medical Group patient portal can do

A
Routine appointments

Request or self-schedule eligible appointment types when the provider and visit type are available online.

Rx
Prescription refills

Send a routine refill request with the medicine, strength and preferred pharmacy.

T
Laboratory results

Review results released to your account and follow the provider’s interpretation and next-step instructions.

M
Secure messages

Send routine questions to the care team without placing sensitive medical information in ordinary email.

S
Medical summary

Access available health information from the My Medical Summary area.

$
Billing information

Review available statements and use the official payment workflow.

Do not send emergency symptoms through the portal. Portal messages may not be reviewed immediately. Call the clinic for time-sensitive advice and call 911 for a medical emergency.
Open Online Services instructions
Troubleshooting

What to check when the portal does not work as expected

You cannot create an account Ask the clinic to verify the legal name, date of birth, email address and mobile number connected to the medical record.
Your appointment type is missing Some visits require staff review and cannot be self-scheduled. Call the clinic for procedures, complex symptoms or new-patient scheduling.
A recent result is missing The test may still be processing, awaiting provider review or not yet released to the portal.
An older record is not visible Portal access may not display the complete historical chart. Use a formal records request when a complete copy is needed.
The refill remains pending Confirm that the correct medication and pharmacy were selected and that the patient is not overdue for an appointment or monitoring test.
You need access for another person Ask the clinic about proxy access. Do not share passwords between family members.
The payment amount looks wrong Compare the statement with the insurer’s explanation of benefits before submitting payment.
The page shows another organization Stop and confirm the clinic, provider and state before entering medical or payment information.
Coverage verification

Insurance plans listed by Pacific Medical Group

Praxis Health lists the following major insurers and networks. Inclusion on a general list does not guarantee that every product, provider, clinic or service is in network.

Aetna

Verify the exact commercial or other plan network.

Cigna

Confirm provider, location and service participation.

First Choice

Use the plan’s provider directory before scheduling.

Health Net Oregon

Check network and referral requirements.

MODA

Verify the specific product printed on the card.

Medicare Part B

Original Medicare is listed; Medicare Advantage requires separate verification.

Oregon Medicaid

Confirm coordinated-care organization and assigned provider rules.

PacificSource

Check the exact network and benefit design.

Providence

Verify plan, provider and clinic participation.

Regence

Confirm the network rather than relying only on the insurer name.

UnitedHealthcare

Commercial, exchange and Medicare products may have different networks.

Other plans

The official page says additional plans may participate; verify directly.

Three separate questions matter: Is the provider in network? Is the clinic location in network? Is the planned service covered and authorized? A yes to only one question is not enough.
Insurance verification script
“My plan is [full product and network name]. I am scheduling with [provider] at [clinic] for [visit or service]. Please confirm that the provider and location are in network, whether I need a referral or prior authorization, and what copay, deductible or coinsurance may apply.”
Check the current insurance page
Billing process

What happens after Pacific Medical Group bills your insurance

Insurance information is collected Pacific Medical Group submits claims using the personal and insurance information provided during registration. Copayments are expected at the visit.
The insurer reviews the claim The billing office waits for the insurance explanation of benefits. If processing takes more than about 60 days, the insurer may need additional information.
You receive an explanation of benefits The explanation of benefits is not a bill. It shows how the plan processed the claim and what amount may become patient responsibility.
Pacific Medical Group sends statements The official policy states that the billing office attempts at least three statements along with phone, text or email balance notifications.
You pay or request help Pay the confirmed patient balance or call the billing department to discuss statement questions and payment-plan options.
Statement timing: Insured-patient statements are generally issued after insurance processing. Cash-pay or uninsured statements are normally sent within about one week and follow a 30-day billing cycle.
Billing customer service

877-708-1119

Use for statement explanations, insurance-processing questions and payment-plan options.

Billing mailing address
Pacific Medical Group
P.O. Box 102807
Pasadena, CA 91189-2807
Billing-question script
“I am calling about a statement for service date [date]. My explanation of benefits shows [status or amount], while the statement shows [amount]. Please explain the charge, insurance payment, contractual adjustment and patient responsibility.”
Open billing and payment services
Uninsured and non-contracted coverage

Pacific Medical Group cash-pay deposit and discount rules

Patients without insurance, or with coverage that is not contracted with the office, may be expected to pay a cash-pay deposit at check-in under the signed cash-pay policy.

Deposit at check-in

Ask the clinic for the current deposit amount before the appointment because it can depend on the visit or service.

20% eligible-procedure discount

The official billing process states that patients who pay the required deposit receive a 20% discount on eligible procedures.

Good Faith Estimate

Each office can provide an estimate on request, but the final cost may change with the length and complexity of care.

Ask what the deposit covers
Ask which procedures qualify for the discount
Ask whether laboratory work is billed separately
Ask whether X-ray creates a separate charge
Request the estimate in writing
Keep the estimate and final itemized statement
An estimate is not a fixed price. Additional evaluation, procedures, testing or complexity may change the final bill. Ask the clinician before non-urgent added services are performed when cost is a concern.
Medical-record request

How to request records from Pacific Medical Group

Download the Praxis release form The official patient page provides the Release of Information form in English and Spanish.
Enter complete patient information Use the legal name, birth date, current address and contact information used in the medical chart.
Name the receiving person or organization Clearly identify whether records should go to you, another physician, an insurer, attorney or other authorized recipient.
Choose only the records needed Specify visit notes, laboratory reports, imaging reports, medication history, immunization records, billing records or the complete chart.
Add an exact date range A focused date range can reduce unnecessary pages and processing confusion.
Choose the delivery method Follow the form instructions for electronic delivery, fax, mail, pickup or direct provider transfer.
Sign and date the authorization A parent, guardian or legal representative may need documentation showing authority to sign.
Confirm receipt Contact the clinic if the receiving provider has not obtained the records within the expected processing period.
Portal summary versus complete chart: MyHealthRecord may show useful health information, but a specialist, insurer or legal request may require a formal records release.
Download the records-release form
After the visit

What to do about results, refills, referrals and follow-up

A laboratory result has not appeared The result may still be processing or waiting for provider review. Contact the ordering clinic after the expected timeframe.
The portal marks a result abnormal Do not diagnose yourself from a flag alone. The meaning depends on the test, reference range, symptoms and medical history.
You need a routine refill Request it before the medicine runs out. Include the exact medicine, strength, instructions and pharmacy.
The pharmacy has no prescription Verify the pharmacy location and ask whether the refill requires a visit, laboratory monitoring or insurance approval.
A referral has not moved forward Ask which specialist received it, when it was sent and whether insurance authorization is complete.
Your symptoms are getting worse Call the clinic for clinical advice. Use emergency services immediately when serious warning signs develop.
Results follow-up script
“I completed [test] on [date] for [provider]. I was told to expect a result by [time]. Can you confirm whether it is complete, whether the provider reviewed it, and how I should receive the interpretation and next steps?”
Local practical tips

Small steps that can prevent delays and repeat Portland-area trips

01
Call early for same-day care

Morning calls usually provide more flexibility than waiting until the end of the 7:30 a.m.-6:00 p.m. clinic day.

02
Confirm the age policy

Oregon City treats patients age 15 and older, while other clinics describe all-age family care.

03
Ask where testing happens

A clinic may list laboratory or EKG access, but a particular test may still require another facility.

04
Use Tigard for confirmed X-ray access

Tigard is the location whose official page specifically lists on-site X-ray service.

05
Bring the actual insurance card

Network names can be similar. The card helps staff submit the claim using the correct member and payer details.

06
Separate preventive and problem questions

Ask how discussing a new condition during a wellness visit may affect billing.

07
Save outside records before switching

Request important specialist notes, imaging and medication information before the first appointment.

08
Compare the bill with the EOB

The explanation of benefits is not a bill, but it helps identify insurer processing or patient-balance errors.

09
Allow traffic and parking time

Arriving late can shorten check-in and clinical time, especially during Portland-metro commuting hours.

Direct clinic contacts

Pacific Medical Group phone and fax directory

Call the clinic handling the patient’s care
Clinic or department Phone Fax Best use
Beaverton 503-644-1171 503-643-7443 Appointments, clinical questions, forms and local services.
Canby 503-723-4660 503-987-0942 Appointments, all-age primary care and local service questions.
North Portland 503-285-6607 503-285-3195 Appointments, family care, STI screening and IUD-service questions.
Oregon City 503-656-5273 503-650-4828 Appointments and primary care for patients age 15 and older.
Tigard 503-598-2000 503-639-0920 All-age care, X-ray availability, work injury and motor-vehicle injury questions.
Billing department 877-708-1119 Not listed on the public billing page Statements, insurance processing and payment plans.
Use the treating clinic for medical questions. The billing number cannot safely advise you about symptoms, medication changes, test interpretation or emergency care.
Location map

Pacific Medical Group clinics across the Portland metro area

The map below provides a broad view of the five-clinic service area. Use the exact address in your appointment confirmation for final navigation.

Patient questions answered

Pacific Medical Group frequently asked questions

Which Pacific Medical Group does this guide cover?

This guide covers the Oregon primary-care group within Praxis Health, with clinics in Beaverton, Canby, North Portland, Oregon City and Tigard.

How many Pacific Medical Group clinics are in Oregon?

There are five listed Portland-metro locations.

What are the regular clinic hours?

All five official clinic pages list Monday through Friday from 7:30 a.m. to 6:00 p.m. Provider schedules, holidays and closures may differ.

Can I get a same-day appointment?

Pacific Medical Group states that same-day appointments are offered for urgent, non-emergency medical needs, subject to clinic availability.

What can I do through MyHealthRecord?

You can request routine appointments, request refills, view released laboratory results, send routine messages, access health-summary information and review billing statements.

Does Pacific Medical Group accept Original Medicare?

Medicare Part B is listed, and the group advertises that it is accepting Original Medicare patients. Verify individual provider availability before scheduling.

Which insurance companies are listed?

The official list includes Aetna, Cigna, First Choice, Health Net Oregon, MODA, Medicare Part B, Oregon Medicaid, PacificSource, Providence, Regence and UnitedHealthcare.

Is there a discount for uninsured patients?

The billing policy states that uninsured or non-contracted patients who pay the required cash-pay deposit receive a 20% discount on eligible procedures.

How do I obtain my medical records?

Download and complete the Praxis Health Release of Information form from the patient page, then submit it according to the form or clinic instructions.

Which clinic offers on-site X-ray?

The Tigard clinic’s official page specifically lists on-site X-ray, laboratory and EKG services. Confirm availability before traveling.

Final live actions

Official Pacific Medical Group tools

The patient rules and workflows are explained above. Use the official system when you are ready to choose a provider, request an appointment, open patient services, pay a bill or download a form.

Find a clinic Find a provider Patient portal and forms Billing and payment Insurance list Contact a clinic
Independent information notice:

USMedicalGroup.org is not Pacific Medical Group or Praxis Health. It cannot schedule appointments, provide medical advice, guarantee insurance coverage, process payments or release medical records.

Provider availability, insurance contracts, clinic services, office hours and billing policies can change. Confirm time-sensitive details with the clinic and insurance company before receiving care.

This page provides general educational information and does not replace professional medical evaluation. Call 911 for a life-threatening emergency.

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