NorthShore Medical Group 2026: Doctors, Appointments & MyEndeavor

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Chicagoland physician network · Appointments, portal, records and care guide

Find the Right NorthShore Doctor and Complete Your Next Patient Task

NorthShore Medical Group is now generally presented as Endeavor Health Medical Group. Patients may still encounter the NorthShore name on older records, physician pages, building signs and online searches, but current scheduling and patient services are increasingly managed through Endeavor Health.

Use this guide to find a primary care doctor or specialist, schedule a visit, choose immediate or emergency care, sign in to MyEndeavor, prepare for an appointment, check insurance, understand a bill and request medical records.

Find a medical group doctor Schedule an appointment Sign in to MyEndeavor
Medical emergency: Call 911 for chest pain, severe trouble breathing, stroke symptoms, uncontrolled bleeding, loss of consciousness, major trauma, a serious head or neck injury or another potentially life-threatening condition. Do not use a portal message or wait for an office reply.
Important portal change: NorthShoreConnect became MyEndeavor on August 1, 2026. Existing NorthShoreConnect users can generally sign in using the same username and password.
Current group name

Endeavor Health Medical Group

Appointments

847-733-5707

Patient portal

MyEndeavor

Portal support

847-425-3900

Information review

Checked August 5, 2026

Start here

Which NorthShore care option fits your situation?

PRIMARY CARE Routine or ongoing care

Choose internal medicine, family medicine, pediatrics or women’s health for preventive visits, recurring symptoms, medication management and chronic-condition follow-up.

Best for physicals, vaccinations, blood pressure, diabetes, referrals and long-term care coordination.
SPECIALTY CARE Focused medical expertise

Search by specialty when you need care for a specific organ system, diagnosis, complex symptom or procedure.

Check whether your insurance plan requires a primary-care referral or prior authorization.
IMMEDIATE CARE Minor illness or injury today

Use Immediate Care for non-life-threatening problems such as a sore throat, minor burn, rash, UTI, sprain or cut that may need stitches.

Walk in or reserve a place online. Imaging and testing options vary by location.
VIDEO VISIT Eligible non-urgent care from home

Telehealth may be available for minor illnesses, follow-up appointments and selected specialty visits.

You must be physically located in Illinois when an Endeavor Health telehealth visit occurs.
EMERGENCY CARE Serious or life-threatening symptoms

Call 911 or go to an emergency department for severe breathing problems, stroke symptoms, major trauma, severe chest pain or uncontrolled bleeding.

Do not substitute Immediate Care or a portal message for emergency treatment.
TEST OR PROCEDURE Lab, imaging or screening

Start with the order placed by your clinician, then use the official appointment tool or MyEndeavor to locate the correct scheduling path.

Confirm preparation instructions, location, arrival time and insurance authorization before the appointment.

Go directly to the patient task you need

The essential steps are explained below so you do not have to open multiple official pages just to understand the process.

Name and network update

Is NorthShore Medical Group the same as Endeavor Health Medical Group?

In current official navigation, the employed physician network is generally identified as Endeavor Health Medical Group. “NorthShore Medical Group” remains a common patient search term because that name appeared for years on physician profiles, records, insurance directories and NorthShore websites.

Older wording

NorthShore Medical Group or NorthShore University HealthSystem Medical Group.

Current wording

Endeavor Health Medical Group, often shortened to EHMG.

What patients should do

Verify the physician name, office address and phone rather than rejecting a result because the logo or organization name changed.

Insurance-directory warning: An insurer may list a doctor under NorthShore, Endeavor Health, the individual practice name or a hospital-affiliated entity. Ask the insurer to confirm the doctor’s individual National Provider Identifier and exact service location when network status is unclear.
Doctor search workflow

How to find a NorthShore Medical Group physician

Open the employed-provider search Use the Endeavor Health doctor directory with the Medical Group filter applied. This reduces the chance of confusing an employed medical-group doctor with another affiliated provider.
Enter your city, ZIP code or preferred location Select a realistic travel radius. A physician may see patients at several offices, but appointment availability can differ at each location.
Select a specialty or condition Use Internal Medicine, Family Medicine or Pediatrics for primary care. Use a specialty such as cardiology, dermatology, gastroenterology or orthopaedics for focused care.
Turn on the accepting-new-patients filter A doctor may appear in the directory while temporarily limiting new-patient appointments. Confirm status when scheduling.
Check online scheduling The online-scheduling filter identifies providers with appointments that can be started through the website or portal.
Review every listed office Confirm the address, office phone, hospital affiliation and visit type. The nearest office may not be the location where the provider has the earliest opening.
Verify insurance before finalizing Do not rely only on the health-system directory. Call the insurer and confirm the provider and service location are in network for your specific plan.
Save the appointment details Record the physician, address, suite, date, arrival time, visit type, copay estimate and documents you were told to bring.
Open the official doctor search Call 847-733-5707
Scheduling guide

How to schedule, change or cancel an appointment

1
New patient

Search for a physician accepting new patients, open the profile and use the available online or telephone scheduling option.

2
Returning patient

Sign in to MyEndeavor to view appointments with clinicians you have previously seen and to access expanded scheduling choices.

3
Test or procedure

Confirm that the required medical order has been entered before trying to schedule laboratory, imaging or procedural services.

Online scheduling steps

Choose the service The appointment tool begins by asking whether you need a provider visit, Immediate Care, testing or another service.
Review the referral notice Specialist care may require a referral from your primary care physician, depending on the specialty and insurance plan.
Select a provider and location Compare appointment dates across the physician’s listed offices when travel is possible.
Confirm the visit format Check whether the appointment is in person, by video or by telephone. Do not assume a virtual option is available for every visit.
Complete eCheck-in when offered Review demographics, insurance, medications, allergies, questionnaires and consent forms before the appointment.
Cancel early when plans change Use MyEndeavor or call the office. Early cancellation releases the appointment for another patient and may help you avoid a missed-appointment fee.
Use the appointment tool Manage an existing appointment
Provider profile decoder

What to check before choosing a doctor

Doctor-directory fields and the patient action behind each one
Profile field What it tells you What to verify Best next action
Specialty The physician’s clinical field or fields. Whether the doctor treats your specific condition, age group or procedure need. Call the office when the profile does not mention your exact concern.
Accepting new patients The physician is generally available to establish care with new patients. Whether new appointments remain available at your preferred office. Ask for the next opening and a cancellation-list option.
Online scheduling At least one appointment type can be started online. Whether your specific visit reason is eligible for self-scheduling. Call when the needed visit type does not appear.
Location An office where the provider practices. Suite number, parking, accessibility and whether the appointment is actually at that location. Open the location detail before traveling.
Language Languages listed for the provider. Whether the clinician is fluent or whether an interpreter will be used. Request language assistance while scheduling.
Patient rating Feedback submitted through the health system’s survey process. Review count, specialty fit, location and appointment access. Use ratings as one factor rather than the only decision.
Provider type Doctor, nurse practitioner, physician assistant or another clinician type. Who will conduct the visit and whether your plan covers that provider. Ask how the clinician works with the physician-led care team.
Insurance Plans or networks associated with the provider or organization. Your exact plan, network, location and service date directly with the insurer. Save the insurer representative’s reference number.
Available care

Primary care, specialty care and connected services

Internal medicine

Adult preventive care, chronic conditions, medication management and coordination with specialists.

Family medicine

Routine and preventive care for children, adults and families across different life stages.

Pediatrics

Infant, child and adolescent wellness, illness care, development monitoring and immunizations.

Women’s health

Gynecology, pregnancy care, reproductive health, menopause support and preventive services.

Heart care

Cardiology, vascular medicine, electrophysiology and related diagnostic or procedural care.

Orthopaedics

Bone, joint, muscle, sports injury, spine and rehabilitation-related evaluation and treatment.

Digestive health

Gastroenterology consultation, testing and management of digestive-system conditions.

Neurological care

Evaluation and treatment involving the brain, spine, nerves and related disorders.

Connected-care advantage: Clinicians within the integrated Endeavor Health environment may be able to review shared medical history, test results, medications and notes, improving coordination between primary and specialty care.
Services, appointment availability, testing equipment and office hours differ by location. Always open the exact location page or call before traveling.
Care-level decision

Should you use primary care, Immediate Care or the emergency room?

Use symptoms and severity—not convenience alone—to choose a care setting
Care option Examples Appointment rule Important limit
Primary care Physicals, chronic-condition follow-up, recurring symptoms, medication review and preventive care. Scheduled visit, with same-day openings sometimes available. Not the appropriate path for a life-threatening emergency.
Immediate Care Sore throat, minor burn, rash, UTI, sprain, minor fracture, pink eye or a cut needing stitches. Walk in or reserve a spot online. Imaging, laboratory testing and capacity vary by location.
Orthopaedic Immediate Care Sports injury, suspected fracture, joint injury, muscle injury or acute orthopaedic problem. Same-day or walk-in options may be available. Designed for musculoskeletal conditions rather than general illness.
Emergency department Chest pain, stroke symptoms, severe breathing trouble, major trauma, uncontrolled bleeding or loss of consciousness. No appointment. Call 911 when emergency transport is needed. Do not drive yourself when your condition makes driving unsafe.
Find Immediate Care Find emergency care
Patient portal update

NorthShoreConnect is now MyEndeavor

On August 1, 2026, the NorthShoreConnect patient portal became MyEndeavor. Existing NorthShoreConnect patients generally do not need to create another account and can use their existing username and password.

ID
Existing login

Use the username and password previously associated with NorthShoreConnect.

APP
Mobile application

The NorthShoreConnect app may update automatically or ask you to approve the MyEndeavor update.

2×
Two-step verification

Be prepared to receive a security code through the verified contact method connected to your account.

Open MyEndeavor Get portal help Call 847-425-3900
Portal task guide

What patients can do inside MyEndeavor

CAL
Appointments

Schedule eligible visits, review upcoming appointments, complete eCheck-in, reschedule or cancel.

LAB
Test results

View released laboratory, imaging and other results. Some sensitive results may follow different release rules.

RX
Prescription renewal

Request renewal when no refills remain or a prescription has expired. Contact the pharmacy when valid refills remain.

MSG
Care-team messages

Send non-urgent questions to eligible clinicians you have previously seen.

$
Billing

Review statements, make payments and manage billing access where supported.

REC
Health records

Review your health summary or submit a formal medical-record request.

Portal messages are not instant: Official guidance says non-urgent medical questions may receive a response in approximately two to three business days. Messages are not reviewed at night or on weekends.
A portal message that requires substantial medical judgment or chart review may be billed as a medical service. The system should display an acknowledgement before an eligible medical message is submitted.
Better portal-message format
“My symptom started on [date]. It is [better/worse/unchanged]. My temperature or relevant reading is [number]. I have tried [treatment]. I am taking [medication]. Please tell me whether I should schedule an office visit, video visit or another type of care.”
Appointment preparation

What to prepare before a NorthShore Medical Group visit

Government-issued photo identification
Current insurance card, including front and back
Referral or authorization when required
Complete medication and supplement list
Known allergies and previous reactions
Relevant outside medical records and imaging
Recent home readings, symptom dates or photographs
Questions listed in priority order
Pharmacy name, location and phone number
Copay or expected patient payment method

For a first visit

Bring a concise history Include major diagnoses, surgeries, hospitalizations, family history and the clinicians currently involved in your care.
Explain your main goal State the most important issue first rather than waiting until the end of the appointment.
Confirm outside records arrived Call before the visit when the appointment depends on records from another hospital or physician.
Check arrival instructions Some visits require early arrival, fasting, questionnaires, medication restrictions or a responsible adult to drive you home.
Coverage verification

How to check insurance, referrals and authorization

Endeavor Health publishes an accepted-insurance page and a Medical Group plan document, but those resources should not be treated as a guarantee for every physician, office, procedure or benefit package.

Use the current insurance page Open the official Endeavor Health insurance section and locate the Endeavor Health Medical Group plan information.
Call your insurer Use the member-services number printed on your insurance card, not a telephone number found through an advertisement or unofficial directory.
Verify the exact provider Give the insurer the physician’s complete name, practice address and National Provider Identifier when available.
Verify the location and service A doctor may be in network at one office while a hospital, laboratory, imaging center, anesthesiologist or other service is processed differently.
Ask about referrals Confirm whether your plan requires a primary-care referral before the specialist appointment.
Ask about prior authorization Imaging, procedures, specialty drugs and selected treatments may require approval before the service date.
Document the answer Save the date, representative’s name, reference number and the wording used to confirm coverage.
Insurance verification script
“Please confirm whether [provider name] at [full office address] is in network under my exact plan. Is the planned [visit, test or procedure] covered? Do I need a referral or prior authorization? What deductible, copay or coinsurance applies?”
Review accepted insurance
Bills and cost estimates

How NorthShore-area billing and estimates work

Billing questions

847-570-5000

Monday–Friday
8 a.m.–5:30 p.m.

Cost estimate help

847-982-3924

Use for northern-suburb and Chicago north-side estimate assistance.

Online payments

Use MyEndeavor or the official Endeavor Health billing page.

Before paying a bill

Match the patient name and service date
Compare the provider with the visit you received
Review insurance adjustments and payments
Check deductible, copay and coinsurance entries
Look for separate facility and professional charges
Request an itemized bill when a charge is unclear
Cost-estimator results are estimates rather than guarantees. The final amount can change because of the diagnosis, medical complexity, added services, complications, insurance processing and professional charges not included in the estimate.
Open billing and insurance Estimate the cost of care
Payment help

Financial assistance for qualifying patients

Endeavor Health states that its financial assistance policy may provide free care to qualifying patients with income at or below 200% of the Federal Poverty Level. Patients above that level or those who are underinsured may qualify for other discounts, depending on the policy and submitted financial information.

Contact the billing or financial-counseling team Use the number printed on your statement or call the northern-suburb billing number at 847-570-5000.
Request the correct application Use the application and policy for the region and facility where the care was received.
Collect supporting documents The application may require household, employment, income, expense and asset information supported by pay records, tax forms and bank statements.
Submit a complete package Missing signatures or financial documents can delay the review. Keep copies of everything submitted.
Review the written decision The outcome may include a bill reduction, free care, a discount or an extended payment arrangement.
Open financial-assistance instructions
Health information

How to request NorthShore medical records

WEB
Online request tool

Use the official records-request workflow and have a government-issued driver’s license or state photo ID available.

MY
MyEndeavor

Open the main menu, find the Communication section and select the medical-record request option.

FORM
Authorization form

Complete the disclosure authorization when sending a request by mail, email, fax or through an approved in-person method.

Northern suburbs and Chicago north side

Medical Records questions

847-982-4560

Use for questions about the record-request process.

Request-status email

roistatus@endeavorhealth.org

Use to check an existing request rather than sending medical questions.

Mailing address
Health Information Management
Attn: Datavant
4901 Searle Parkway, Suite 170
Skokie, IL 60077
Patient/continuation fax

847-982-4495

Use only with the required authorization and for an eligible request.

Portal access to a result or health summary is not always the same as obtaining a complete, formally released medical record. Use the formal request process when records must be sent to another clinician, attorney, insurer, school or employer.
Open medical-record instructions Request through MyEndeavor
Clinics and hospitals

How to find the correct NorthShore-area location

Endeavor Health Medical Group includes physician offices and connected services across Chicagoland. There is no single clinic address that applies to every NorthShore Medical Group patient.

Search using your ZIP code Choose a realistic distance and review all matching primary care, specialty, immediate care, laboratory or imaging locations.
Confirm the service at that site A building may contain several departments, and not every physician or test is available every day.
Open the exact location record Verify the street address, suite, telephone number, accessibility details, parking and current hours.
Check the appointment confirmation Use the address in MyEndeavor or your confirmation message as the final source for a scheduled visit.
The map is a geographic starting point, not confirmation of your appointment address. Use the official location finder and appointment confirmation before traveling.
Search all locations Find Immediate Care
Contact directory

Important NorthShore and Endeavor Health phone numbers

Use the number that matches the task rather than calling an unrelated hospital department
Patient task Contact Published availability Use it for
Medical Group appointments 847-733-5707 Confirm when calling Primary or specialty appointment navigation.
MyEndeavor support 847-425-3900 Mon–Fri 7 a.m.–5 p.m.; Sat 8 a.m.–4 p.m. Login, password, account and portal-navigation help.
Billing questions 847-570-5000 Mon–Fri 8 a.m.–5:30 p.m. Northern-suburb and Chicago north-side bills.
Cost estimates 847-982-3924 Confirm when calling Estimate assistance before scheduled care.
Medical Records 847-982-4560 Confirm when calling Northern-suburb and Chicago north-side record requests.
Emergency help 911 24 hours Potentially life-threatening medical emergencies.
Problem solver

Fix common appointment, portal and record problems

You searched NorthShore but found Endeavor Health The organization and portal branding changed. Match the doctor’s name, office and telephone number to confirm the correct result.
Your NorthShoreConnect bookmark no longer looks familiar Use the current MyEndeavor portal. Existing NorthShoreConnect credentials should generally continue to work.
Your username or password does not work Use the official recovery process or call MyEndeavor Support at 847-425-3900. Do not create repeated accounts unless support instructs you to do so.
No appointment times appear Remove restrictive filters, check another office, search a wider distance, call the practice and request a cancellation-list option.
The specialist asks for a referral Contact your primary care office and insurer. A clinical referral and an insurance authorization may be separate requirements.
A test cannot be scheduled Confirm that the clinician’s order is active, correctly entered and routed to the location where you are trying to schedule.
Your prescription request is not available Check the bottle first. When refills remain, contact the pharmacy. Use the portal renewal option when refills are exhausted or the prescription expired.
A test result appears before the doctor calls Results may release automatically. Read the clinician’s interpretation when available and send a non-urgent message when follow-up instructions are unclear.
Your bill does not match the estimate Request an itemized bill and compare the final diagnosis, services, insurance processing, facility charges and professional charges with the original estimate.
Your records have not arrived Check the request status using the official Medical Records contact and confirm that the authorization was complete, signed and sent to the correct regional office.
Patient questions

NorthShore Medical Group FAQs

Is NorthShore Medical Group now Endeavor Health Medical Group?

Yes. The physician network previously presented as NorthShore Medical Group is now generally identified as Endeavor Health Medical Group. Older webpages, records and directories may still use NorthShore branding.

How do I make a NorthShore Medical Group appointment?

Use the official Endeavor Health appointment tool, search a physician profile or call 847-733-5707. Some specialists and individual offices have separate scheduling numbers.

What happened to NorthShoreConnect?

NorthShoreConnect became MyEndeavor on August 1, 2026. Existing users can generally use their previous NorthShoreConnect username and password.

How can I find a doctor accepting new patients?

Use the official doctor directory and select the accepting-new-patients filter. Also check location, specialty, language, online scheduling and insurance before choosing.

Does NorthShore Medical Group offer Immediate Care?

Yes. Endeavor Health Immediate Care treats minor to moderate illnesses and injuries. Walk-ins are accepted, and patients can often reserve a place online.

Can I schedule a video visit?

Eligible virtual visits are available through MyEndeavor. Patients using Endeavor Health telehealth must be physically located in Illinois at the time of the visit.

How do I check whether NorthShore accepts my insurance?

Review the official insurance page, then confirm coverage directly with your insurer. Verify the individual doctor, office, facility and planned service.

How do I request NorthShore medical records?

Request records through MyEndeavor, the online request tool or an approved authorization method. For northern-suburb and Chicago north-side questions, call 847-982-4560.

What number should I call about a NorthShore medical bill?

Call 847-570-5000 for billing questions associated with former NorthShore northern-suburb facilities, Chicago north-side locations and related medical offices.

When should I use the emergency room instead of Immediate Care?

Call 911 or use emergency care for chest pain, stroke symptoms, serious breathing trouble, major trauma, uncontrolled bleeding, severe confusion, loss of consciousness or another potentially life-threatening problem.

Official information paths used: Endeavor Health doctor search, appointment scheduler, MyEndeavor transition and support pages, Immediate Care, telehealth, insurance, billing, financial assistance, cost estimates and Medical Records guidance.
Independent informational guide: usmedicalgroup.org is not NorthShore, Endeavor Health, a medical provider or an insurance company. Information can change after publication. Use the linked official tools for live availability, current insurance participation, final scheduling, payments and record submissions.

This page does not diagnose illness or replace advice from a qualified healthcare professional. Call 911 for a medical emergency.

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