Medical Groups Buffalo NY 2026: Doctors, Portals & Same-Day Care

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Buffalo and Western New York · Primary care, specialists, portals and same-day options

Compare Buffalo Medical Groups Before Choosing a Doctor, Portal or Hospital Network

Buffalo has several large physician groups, but they are not interchangeable. One may be ideal for university-based specialty care, another for coordinated adult primary care, another for Catholic Health MyChart access, and another for a smaller family-medicine setting.

This guide compares UBMD Physicians’ Group, Buffalo Medical Group, General Physician PC, Trinity Medical and Highgate Medical Group. It explains what each group offers, where to begin, how portals differ, which same-day options exist and what to verify before scheduling.

Compare the five groups Choose by medical need Start as a new patient
Medical emergency? Call 911 or go to the nearest emergency department for chest pain, severe breathing difficulty, stroke warning signs, uncontrolled bleeding, loss of consciousness, a severe allergic reaction or another potentially life-threatening condition.
Medical group and hospital system are not the same thing. Kaleida Health, Catholic Health and ECMC operate hospitals and facilities. UBMD, Buffalo Medical Group, General Physician, Trinity Medical and Highgate are physician organizations whose doctors may work with one or more hospital systems.
Largest academic group

UBMD reports more than 600 doctors in 16 specialties.

Integrated adult care

BMG combines primary, specialty, imaging, lab and SameDay Care.

Broad regional network

General Physician reports 20 specialties and 50 locations.

Catholic Health access

Trinity Medical uses Catholic Health MyChart.

Smaller primary-care group

Highgate operates Williamsville and West Amherst offices.

Start with your medical need

Which Buffalo medical group is the closest match?

COMPLEX OR UNIVERSITY-BASED SPECIALTY Start with UBMD

UBMD is the region’s largest physician group and includes academic specialists in medicine, surgery, pediatrics, neurology, neurosurgery, orthopaedics, urology, psychiatry, obstetrics and other fields.

Useful when you need a narrow specialty, hospital-based academic care or a provider connected with the University at Buffalo.
PRIMARY CARE PLUS IN-HOUSE SERVICES Compare BMG and General Physician

Both offer adult primary and specialty care. BMG provides an integrated MyBMGChart system and SameDay Care for established primary-care patients. General Physician has a large regional network and same-day virtual options.

Useful when you want primary care, testing and specialist referrals within a broad physician network.
CATHOLIC HEALTH OR SMALLER PRIMARY CARE Compare Trinity and Highgate

Trinity Medical connects with the Catholic Health MyChart system and offers many specialties. Highgate is a smaller family-medicine group with two Amherst-area offices and published Saturday hours.

Useful when hospital-network alignment, practice size or location near Williamsville and Amherst is important.
Do not choose by brand name alone. Compare the individual doctor, new-patient status, exact location, insurance network, referral requirements, hospital affiliation and portal before scheduling.

Go directly to the answer you need

The practical details are explained inside the article. Official portals are mainly used for the final doctor search, appointment, payment or records action.

Side-by-side comparison

Major medical groups serving Buffalo and Western New York

Medical group size, focus, portal and first contact
Medical group Best-known care model Portal Where to begin
UBMD Physicians’ Group Academic primary, specialty, emergency and surgical care for children and adults. MyUBMD for participating practices; separate routes may apply to orthopaedics and psychiatry. Use the advanced doctor search, then call the number on the provider profile.
Buffalo Medical Group Adult primary and multispecialty care with imaging, laboratory, pharmacy, therapy and SameDay Care. MyBMGChart. Call 716-630-1000 or search the BMG provider directory.
General Physician PC Large regional network covering primary care, women’s health, cardiovascular, cancer, surgery and other specialties. MyChart through Kaleida Health. For primary care, call 716-323-8888 or use the callback or virtual-care option.
Trinity Medical Catholic Health-aligned primary and specialty care across many Western New York locations. Catholic Health MyChart. Call 716-706-2112 or search by specialty and location.
Highgate Medical Group Family medicine and whole-person primary care at two Amherst-area offices. Follow the access instructions supplied by the office. Call Williamsville at 716-636-7979 or West Amherst at 716-564-1111.
This is not a quality ranking. The right choice depends on the individual clinician, service, insurance, appointment availability and whether you need local primary care or a narrow hospital-based specialty.
Largest Western New York medical group

UBMD Physicians’ Group: academic and specialty care

UBMD reports more than 600 physicians across 16 specialties. Its clinicians are connected with the Jacobs School of Medicine and Biomedical Sciences and work in outpatient practices and major Buffalo-area hospitals.

Broad specialty access

Primary care, internal medicine, pediatrics, neurology, neurosurgery, orthopaedics, ophthalmology, obstetrics, surgery, urology, psychiatry and more.

Academic care

Many UBMD doctors teach medical students and residents while participating in clinical research and specialty programs.

Hospital-based services

UBMD clinicians work at Buffalo General, ECMC, Golisano Children’s Hospital, the VA and other regional facilities.

How to find the correct UBMD provider

Select the medical specialty Begin with the condition or specialty named by your primary-care doctor, hospital team or discharge paperwork.
Use advanced search filters Filter by location, insurance, patient age, provider gender and whether the doctor is accepting new patients.
Open the individual provider profile Review every location because one doctor may practice at several hospitals or outpatient offices.
Call the listed appointment number UBMD directs patients to schedule with the phone number attached to the selected physician’s office.
Confirm the portal for that practice MyUBMD covers many practices, but orthopaedics and psychiatry may use separate access pages.
Selected UBMD primary-care starting points
Office Address Telephone
Primary Care at Conventus 1001 Main Street, 4th Floor, Buffalo, NY 14203 716-550-8361
Primary Care of Amherst 850 Hopkins Road, Williamsville, NY 14221 716-688-9641
Primary Care at Sheridan 2465 Sheridan Drive, Tonawanda, NY 14150 716-835-9800
Primary Care of Orchard Park 3875 North Buffalo Road, Orchard Park, NY 14127 716-662-9336
Conventus navigation tip: 1001 Main Street and Buffalo General at 100 High Street are different buildings on the Buffalo Niagara Medical Campus. Confirm the building, floor and suite before parking.
Search UBMD doctors Open MyUBMD guide Browse UBMD locations
Integrated primary and specialty services

Buffalo Medical Group: primary care, specialists and SameDay Care

Buffalo Medical Group combines primary care with a large range of specialty and supporting services. Patients may use in-house imaging, laboratory, pharmacy, nutrition, behavioral health, physical therapy, sleep and other services depending on location.

Primary-care continuity

Patients select a primary-care physician and may also receive support from the physician’s nurse practitioner or physician assistant team.

SameDay Care

Established BMG primary-care patients can receive scheduled non-emergency care when an acute problem arises.

MyBMGChart

Patients can manage appointments, review results, request refills and communicate about routine non-emergency issues.

New-patient checklist

Medical history and completed registration form
Current medication list with doses
Relevant test reports and imaging
Insurance and photo identification
Diet or medication preparation instructions
Transportation after procedures when required
Arrival rule: BMG asks new patients to arrive approximately 15 minutes early and requests at least 24 hours’ notice when an appointment cannot be kept.
Portal-message cost warning: BMG says a complex medical message that requires professional decision-making and at least five minutes of provider time may be billed. Simple scheduling, refill and brief update messages are generally not billed.
Buffalo Medical Group contact points
Need Contact Practical use
Main routing 716-630-1000 Provider office transfer, general information and after-hours urgent routing.
Billing office 716-630-2600 Statements, insurance processing and payment questions.
Williamsville hub 295 Essjay Road, Williamsville, NY 14221 SameDay Care and numerous specialty or diagnostic services.
Orchard Park hub 3900 North Buffalo Road, Orchard Park, NY 14127 Primary, specialty, laboratory, imaging and supporting services.
Start as a BMG patient Open MyBMGChart Check SameDay Care
Large regional multispecialty network

General Physician PC: primary care, women’s health and advanced specialties

General Physician reports approximately 20 specialties, 50 locations and hundreds of physicians and advanced practice providers. Its services include primary care, women’s health, cardiovascular care, cancer care, surgery, orthopaedics, gastroenterology, nutrition and other specialties.

New primary-care patients

General Physician publishes 716-323-8888 for new primary-care scheduling.

Same-day virtual care

Online same-day virtual appointment options are advertised for primary care and women’s health.

Kaleida MyChart

Patients are directed to select Kaleida Health when setting up or using MyChart.

General Physician starting contacts
Care need Contact Published availability
New primary-care appointment 716-323-8888 Phone team Monday-Friday, 8 a.m.-4:30 p.m.
Buffalo primary-care office 1091 Main Street, Suite 301, Buffalo, NY 14209
716-248-1420		 Call for provider-specific hours and new-patient status.
New women’s-health appointment 716-656-4077 Phone team Monday-Friday, 8 a.m.-4:30 p.m.
Medical records Official General Physician records-request portal Contact the treating office when the request portal does not identify the correct practice.
Financial-hardship option: General Physician lists sliding-fee assistance at selected primary-care locations, including 1091 Main Street in Buffalo, for qualifying households at or below 200% of federal poverty guidelines.
Insurance warning: Some General Physician plans are accepted only by selected providers. Verify the doctor, office, planned procedure and hospital facility separately.
Find General Physician primary care Open MyChart instructions Forms, insurance and records
Catholic Health physician network

Trinity Medical: MyChart, primary care and specialty locations

Trinity Medical operates primary and specialty practices across Buffalo, Amherst, Williamsville, West Seneca, Orchard Park, Hamburg, Niagara County and other Western New York communities.

Catholic Health MyChart

Manage appointments, medications, messages, results, refills, bills and available medical records.

Broad specialty network

Primary care, cardiology, vascular care, surgery, orthopaedics, women’s health, gastroenterology and other specialties.

Multiple Buffalo-area offices

Locations include Buffalo, Amherst, Cheektowaga, Kenmore, West Seneca, Orchard Park and Williamsville.

How to activate Trinity MyChart

Open Catholic Health MyChart Choose login or sign up from the official Catholic Health system.
Use an activation code when supplied Enter the code, date of birth and requested identity details.
Use information-based signup when no code exists The information must match what Trinity has in the patient record.
Call portal support when identity matching fails Repeated attempts will not fix an incorrect name, address, phone or birth date in the office record.
Main appointment help

716-706-2112

Billing and insurance

716-601-3600

Portal assistance

716-706-2110

Medical emergency

Call 911 or go to the nearest emergency department.

Find a Trinity location Start as a new patient Open Catholic Health MyChart
Smaller family-medicine option

Highgate Medical Group: Williamsville and West Amherst primary care

Highgate Medical Group focuses on family medicine, preventive care and chronic-condition management. Its services include same-day sick appointments, behavioral-health coordination, diabetes education, nutrition support, vaccines, minor skin procedures, well-child examinations and selected in-office testing.

Highgate offices and current published hours
Office Address Phone Published hours
Williamsville 6255 Sheridan Drive, Suite 200, Williamsville, NY 14221 716-636-7979 Monday-Friday 7 a.m.-5 p.m.; Saturday 8 a.m.-1 p.m.
West Amherst 3950 East Robinson Road, Suites 207 and 106, West Amherst, NY 14228 716-564-1111 Monday-Friday 7 a.m.-5 p.m.; Saturday 8 a.m.-1 p.m.
Phone-hour detail: Highgate’s phone service is closed daily from 11:50 a.m. to 1 p.m. Friday phone service ends earlier, and the offices publish a noon closing on the last Tuesday of each month.
Fidelis update: Highgate’s current insurance page states that it is not accepting new patients with Fidelis Care insurance. Call before completing new-patient paperwork.
Complete new-patient forms before arrival
Arrive 30 minutes early for the first visit
Bring updated insurance details
Prepare the copay and overdue balance
Call for a same-day sick opening
Confirm Saturday appointment availability
Check Highgate locations Review services Verify insurance
Choose by specialty depth

Which group offers the service you need?

General service comparison—verify individual provider availability
Medical need Groups to check first Important limitation
Adult primary care UBMD, Buffalo Medical Group, General Physician, Trinity Medical and Highgate. Not every individual provider is accepting new patients.
Pediatric specialty care UBMD Pediatrics and associated hospital programs. Hospital-based and outpatient appointment processes may differ.
Women’s health and OBGYN UBMD, Buffalo Medical Group, General Physician and Trinity Medical. Verify delivery hospital, surgery facility and insurance network.
Cardiology or vascular care UBMD, Buffalo Medical Group, General Physician and Trinity Medical. The physician and hospital facility can have separate network status.
Neurology or neurosurgery UBMD, General Physician and Trinity Medical. A referral and prior imaging may be required.
Cancer care Buffalo Medical Group and General Physician; UBMD specialists may participate in hospital-based programs. Confirm infusion, radiation, surgery and hospital billing separately.
Family medicine with smaller practice setting Highgate Medical Group. It does not offer the specialty depth of the larger multispecialty groups.
Academic subspecialty or second opinion UBMD. Some providers accept professional referrals or hospital patients only.
Referral tip: Ask the referring doctor to write the exact specialty and clinical question. “Neurology” may not be specific enough when the patient needs epilepsy, movement-disorder, headache or neuromuscular expertise.
Avoid an unnecessary emergency-room bill

Same-day, after-hours and virtual care options

Non-emergency care options by medical group
Medical group Same-day or after-hours option Who can use it
Buffalo Medical Group Scheduled SameDay Care and after-hours on-call physician routing. Established BMG primary-care patients with non-emergency concerns.
General Physician Same-day virtual primary-care and women’s-health appointments when available. Patients who meet the service and scheduling requirements.
Highgate Medical Group Daily openings for sick visits and published Saturday office hours. Highgate patients; call to confirm the problem is appropriate.
UBMD Practice-specific availability rather than one universal same-day clinic. Contact the relevant UBMD practice or primary-care office.
Trinity Medical Appointment availability varies by office and specialty. Call the individual practice or use MyChart.
Cold, mild fever or urinary symptoms Contact primary care or a same-day service.
Medication question without severe symptoms Call the treating office or use the correct non-urgent portal.
Possible fracture or deep wound Call first to determine whether imaging or an emergency department is needed.
Chest pain or stroke signs Call 911. Do not wait for an office callback.
Same-day call script
“I am an established patient of [doctor and group]. My main symptom is [symptom], it began [time], and it is [stable/worsening]. I do not have [major emergency warning signs]. Is a same-day office, virtual or urgent-care appointment appropriate?”
Complete first-visit workflow

How to become a new patient without losing weeks

Choose primary care or specialty care A primary-care office can manage prevention, common conditions and referrals. A specialist may require a referral or previous testing.
Search accepting-new-patient status Use UBMD’s filter, General Physician’s new-patient line or the individual group’s provider directory.
Verify the exact insurance product Give the insurer the individual provider, location, tax entity and planned service.
Ask the former office to send records Request the active problem list, medications, allergies, vaccine history, recent results and specialist reports.
Complete forms before arrival Download registration, medical-history, release, proxy and financial-policy forms when available.
Confirm the portal name Buffalo Medical Group, UBMD, General Physician and Trinity do not all use the same portal.
Save the exact location Buffalo campuses frequently contain several medical buildings, entrances, floors and parking areas.
Photo identification
Current insurance cards
Medication list with doses
Allergy and reaction list
Previous records and imaging
Referral and authorization number
Pharmacy name and phone
Copay or expected self-pay amount
New-patient call script
“I am looking for a [primary-care doctor/specialist] accepting new patients near [ZIP code]. My insurance is [full plan and network]. Which provider has the earliest appointment, which hospital network do they use, what records are required, and which portal will I receive?”
Avoid an out-of-network surprise

How to verify insurance with Buffalo medical groups

A medical group may participate with an insurance company while one provider, location, hospital or procedure does not. General lists are useful for screening but are not a final coverage guarantee.

Read the complete plan name Use the HMO, PPO, EPO, Medicaid, Medicare Advantage, exchange or employer-network wording printed on the card.
Verify the individual doctor Do not ask only whether the medical group accepts the insurer.
Verify the appointment location A doctor may be in network at one office or hospital but not another.
Describe the planned service Office visits, imaging, surgery, infusion, laboratory and hospital care can process differently.
Ask about referral and authorization A covered specialist can still be denied when plan approval was required but missing.
Record the verification Save the date, representative, reference number and exact answer from the insurer.
Important insurance limitations published by the groups
Group What the official site says What to do
UBMD Insurance is shown on individual physician profiles and can be used as a search filter. Verify the exact doctor and location.
Buffalo Medical Group Participates with most major insurers and publishes a current payer grid. Confirm the plan product before the visit.
General Physician Accepts many Western New York plans, but several are limited to selected providers or services. Ask about provider and hospital-facility participation.
Trinity Medical Insurance questions are handled through central billing and the individual practice. Call 716-601-3600 and the insurer.
Highgate Participates with many local plans but is not accepting new Fidelis Care patients. Verify new-patient eligibility before scheduling.
Insurance call script
“I am scheduling with [provider] from [medical group] at [exact address] for [service]. Is the physician, group and facility in network under my exact plan? Is a referral or authorization required, and what copay, deductible or coinsurance applies?”
Do not use the wrong login

Buffalo medical-group patient portals compared

Portal name and common patient tasks
Medical group Portal Common functions Important warning
UBMD MyUBMD Records, results, notes, appointments, messages and refills. Orthopaedics and psychiatry may use separate portal routes.
Buffalo Medical Group MyBMGChart Appointments, results, messages and prescription renewals. Not accessible outside the United States; complex advice messages may be billable.
General Physician Kaleida Health MyChart Appointments, messages, results, records and account tasks. Choose Kaleida Health during registration.
Trinity Medical Catholic Health MyChart Appointments, medications, messages, results, refills, records and bills. Information used for signup must match the Trinity record.
Highgate Office-provided access Confirm available electronic tools with the treating office. Use the exact access instructions supplied by Highgate.
No portal invitation Ask the treating office to verify the email, phone and patient identity stored in the account.
Result is missing The test may be pending, unreleased or stored in a separate hospital portal.
Appointment is not shown Confirm that the appointment belongs to the same medical group and portal.
Medical question is urgent Call the office or emergency services rather than waiting for a portal reply.
Hospital portal warning: A physician-group portal may not show every hospital admission, emergency visit or facility test. Some records may appear in Kaleida, Catholic Health, ECMC or another hospital portal.
Understand separate statements

Medical-group billing and hospital bills

Medical-group bill

Professional services provided by the doctor, advanced practitioner or medical-group staff.

Hospital or facility bill

Room, nursing, equipment, operating room, facility laboratory and other institutional charges.

Separate specialist bill

Radiology, pathology, anesthesia or another independently billing professional may send an additional statement.

Match the patient and service date Verify the statement belongs to the correct person and episode of care.
Compare the explanation of benefits Identify what the insurer allowed, paid, denied or assigned to the patient.
Identify the billing organization Determine whether the statement is from the medical group, hospital, laboratory or another clinician.
Question missing insurance or payments Provide updated insurance details and saved receipts before paying a disputed amount.
Ask about financial options Request a payment plan, hardship review or sliding-fee application when available.
Buffalo Medical Group billing

716-630-2600

Trinity billing and insurance

716-601-3600

Highgate billing

716-636-7979

UBMD and General Physician

Use the billing details printed on the statement or contact the treating practice.

Billing call script
“I am reviewing the statement for [patient and date]. Please identify the provider and service, explain the insurance payment and adjustment, confirm whether another facility bill exists, and tell me what correction or financial-assistance options are available.”
Portal record or full chart?

How to request medical records from a Buffalo physician group

Start with the portal for
  • Recent visit summaries
  • Released test results
  • Medication lists
  • Immunization information
  • Provider notes when available
Use a formal request for
  • Full historical charts
  • Records sent to a new physician
  • Imaging files or large reports
  • Legal or insurance requests
  • Information missing from the portal
Identify who maintains the record A medical group and hospital may each hold different parts of the same episode.
Request a specific date range Narrow requests are usually easier to process and review.
Name the exact record type Ask for visit notes, laboratory reports, imaging reports, operative records, medication history or billing records.
Complete and sign the authorization Include representative or proxy documents when another person is requesting the record.
Confirm the delivery destination Verify the receiving doctor’s name, fax, address or secure electronic information.
Medical-record starting route by group
Group First step When to contact the office
UBMD Use MyUBMD for available records or submit a written request to the relevant UBMD practice. When the practice uses a different portal or hospital records are needed.
Buffalo Medical Group Use MyBMGChart or the BMG authorization-for-release form. When transferring a full chart or requesting information unavailable online.
General Physician Use the official medical-record request portal listed under patient forms. When the portal does not identify the correct practice or record type.
Trinity Medical Check Catholic Health MyChart, then contact the treating Trinity office. For complete records, hospital documents or proxy-access issues.
Highgate Contact the Williamsville or West Amherst office. For transfer forms, full records and representative requests.
Transfer shortcut: Ask for the current problem list, medications, allergies, immunizations, latest laboratory results, recent imaging reports and specialist notes. A complete chart may contain more information than the new doctor needs immediately.
Keep the referral from stalling

Specialist referrals and hospital-network checks

Confirm that the referral was created Ask for the specialty, clinical reason and provider or group selected.
Verify the receiving office Record the office phone, fax, address and doctor’s name.
Confirm that records were sent The specialist may need office notes, laboratory results and imaging before scheduling.
Check insurance authorization A medical referral and an insurance authorization are not always the same document.
Verify the hospital or procedure facility The specialist may operate or perform procedures at a separately billed hospital.
UBMD

Strong connections with Buffalo General, ECMC, Golisano Children’s Hospital, the VA and other teaching settings.

Buffalo Medical Group

Primarily affiliated with Kaleida Health and Catholic Health hospitals and operates hospitalist services at selected facilities.

General Physician and Trinity

General Physician has significant Kaleida relationships, while Trinity is aligned with Catholic Health.

Referral-status script
“My doctor referred me to [specialty] on [date]. Which office received the referral, were my notes and imaging sent, does insurance authorization exist, and should I call the specialist or wait for their scheduling team?”
Troubleshooting

No Buffalo doctor accepting new patients? Try this sequence

Your preferred doctor is closed to new patients Ask whether another physician, nurse practitioner or physician assistant on the same care team is accepting patients.
The Buffalo city office has a long wait Expand the search to Amherst, Williamsville, Tonawanda, Orchard Park, West Seneca, Cheektowaga or other nearby communities.
The directory shows no insurance match Call the office and insurer because online network records can use different plan names.
A specialty requires a referral Ask primary care to specify the clinical question and send all required results.
The group has no matching subspecialist Search UBMD’s academic directory or request a referral to another regional practice.
You need care before the first appointment Ask the new office whether it provides an earlier virtual, same-day or advanced-practitioner appointment.
Fast search method: Call two groups, ask for the first provider accepting your exact insurance within a reasonable driving radius, and request a cancellation-list opening.
Buffalo-specific practical advice

Local tips that can prevent a missed appointment or wrong-building visit

01
Confirm Main Street versus High Street

Conventus at 1001 Main Street and Buffalo General at 100 High Street are separate medical-campus destinations.

02
Save the floor and suite

Large Buffalo medical buildings contain several unrelated practices and registration desks.

03
Allow winter travel time

Check office closures, road conditions and parking before an early or after-hours appointment.

04
Ask which parking area to use

Hospital-campus parking and outpatient-building parking may have different entrances and fees.

05
Do not assume records are shared

Kaleida, Catholic Health, ECMC and independent medical groups can use different record systems.

06
Check the portal before calling

Results, appointment details and refill status may already be visible online.

07
Use cancellation lists

Specialty offices may have earlier appointments when another patient cancels.

08
Verify hospital network

A physician’s office and the hospital where procedures occur can have different insurance participation.

09
Keep every direct office number

Central phone lines can route calls, but the treating office is usually faster for clinical and referral questions.

Quick contact directory

Buffalo medical-group phone numbers

Main patient contacts
Medical group Main or scheduling contact Billing or portal help
UBMD Call the number on the selected physician’s profile. Use the relevant practice or MyUBMD instructions.
Buffalo Medical Group 716-630-1000 Billing: 716-630-2600
General Physician Primary care: 716-323-8888 Use MyChart or the contact listed on the statement.
Trinity Medical 716-706-2112 Billing: 716-601-3600; portal: 716-706-2110
Highgate Medical Group Williamsville: 716-636-7979
West Amherst: 716-564-1111		 Billing questions: 716-636-7979
Do not send urgent symptoms through a contact form or ordinary email. Call the treating office, the on-call service or 911 depending on the seriousness of the condition.
Regional medical-group map

Medical groups across Buffalo and nearby suburbs

Buffalo physician offices are spread across the city, the Buffalo Niagara Medical Campus, Amherst, Williamsville, Tonawanda, Orchard Park, West Seneca and surrounding communities.

Use the appointment confirmation—not this general map—for travel. Confirm the practice, street address, building, floor, suite, parking entrance and arrival time.
Common Buffalo patient questions

Medical groups Buffalo NY frequently asked questions

What are the main medical groups in Buffalo?

Major options include UBMD Physicians’ Group, Buffalo Medical Group, General Physician PC, Trinity Medical and Highgate Medical Group.

Which is the largest medical group?

UBMD describes itself as Western New York’s largest medical group, with more than 600 physicians across 16 specialties.

Which group is best for a complex specialist?

UBMD is a strong starting point for academic subspecialty care. General Physician, Buffalo Medical Group and Trinity also offer broad specialty networks.

Which group offers SameDay Care?

Buffalo Medical Group offers SameDay Care for established BMG primary-care patients. General Physician advertises same-day virtual options, while Highgate reserves openings for sick visits.

How do I find an accepting UBMD doctor?

Use the advanced search and filter by specialty, location, insurance, age and accepting-new-patient status.

What is Buffalo Medical Group’s main number?

Call 716-630-1000. The billing office is 716-630-2600.

What is General Physician’s new primary-care number?

Call 716-323-8888. Published phone-team hours are Monday through Friday from 8 a.m. to 4:30 p.m.

What is Trinity Medical’s main phone number?

Call 716-706-2112. Billing is 716-601-3600 and portal assistance is 716-706-2110.

Does Highgate offer Saturday appointments?

Highgate publishes Saturday office hours from 8 a.m. to 1 p.m. Call first because Saturday care is generally intended for scheduled sick visits.

Which portal does each group use?

UBMD uses MyUBMD for participating practices, BMG uses MyBMGChart, General Physician uses Kaleida Health MyChart, and Trinity uses Catholic Health MyChart.

Why are my doctor and hospital records in different portals?

The medical group and hospital may be separate organizations with different electronic-record systems.

Can a BMG portal message be billed?

BMG states that complex medical-advice messages requiring at least five minutes of professional work may be billed to insurance.

How do I verify insurance?

Confirm the exact doctor, group, location, hospital facility, service and insurance product with both the office and insurer.

Why did I receive separate hospital and doctor bills?

The hospital bills for facility services while the physician group bills for professional care.

How do I request medical records?

Use the portal for available recent information and submit the group’s formal authorization for a complete or historical record.

What should I do if no primary-care doctor is available?

Expand the search to nearby suburbs, ask about advanced-practice providers, request the cancellation list and compare at least two groups.

Final live actions

Official Buffalo medical-group tools

The main differences and patient workflows are explained above. Use the official systems below to complete a live provider search, appointment, portal login or records request.

Search UBMD Buffalo Medical Group General Physician Trinity Medical Highgate Medical MyUBMD MyBMGChart Catholic Health MyChart
Independent patient-information notice:

USMedicalGroup.org is not affiliated with UBMD, Buffalo Medical Group, General Physician, Trinity Medical, Highgate Medical Group, Kaleida Health, Catholic Health or ECMC. It cannot schedule appointments, diagnose conditions, guarantee insurance coverage, release records or change a medical bill.

Providers, locations, hours, portal systems, insurance participation and new-patient status can change. Confirm time-sensitive details directly with the selected medical office. Call 911 for a life-threatening emergency.

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