St. Louis adult primary care · appointments, MyChart, insurance, records and referrals
Maryland Medical Group Is in St. Louis, Missouri — Here Is How Patients Use the Practice in 2026
The name can be confusing: Maryland Medical Group is not a Maryland-state clinic. It is an adult primary-care practice in St. Louis, Missouri, operating within Washington University Clinical Associates and WashU Medicine Physicians.
Patients use the practice for preventive care, routine medical problems and long-term management of conditions such as high blood pressure, diabetes and high cholesterol. When specialty or hospital care is needed, the practice can coordinate referrals within the broader WashU Medicine and Barnes-Jewish Hospital network.
This guide brings appointments, current providers, MyChart, first-visit preparation, insurance verification, billing, medical records, referrals and local arrival information into one place so you only leave the page for a live patient action.
PRIMARY CARE SNAPSHOT
Annual health review
CARE CONNECTION
Primary care → specialist
BLOOD
PRESSURE
DIABETES
TRACK
MEDICATION
REVIEW
Quick answer:
Maryland Medical Group is at
1110 Highlands Plaza Drive East, Suite 375, St. Louis, MO 63110. To make an appointment call
314-367-3113. Returning patients can also use WashU Medicine MyChart for eligible scheduling.
Emergency symptoms?
Maryland Medical Group is a primary-care office, not an emergency department. Call 911 or use emergency care for severe chest pain, stroke symptoms, severe breathing difficulty, uncontrolled bleeding, loss of consciousness or another potentially life-threatening condition.
Practice type
Adult primary care.
Health system
Washington University Clinical Associates.
Location
Highlands Plaza, St. Louis, Missouri.
Patient portal
WashU / BJC MyChart.
Start here
Which Maryland Medical Group patient route should you use?
NEW PATIENT
You want to establish primary care
Call the practice at 314-367-3113. Ask which listed provider is accepting new patients and whether your insurance is accepted for that specific clinician.
Best for: annual care, preventive visits, chronic-condition management and establishing an ongoing primary-care relationship.
RETURNING PATIENT
You need scheduling, results or a refill
Start with MyChart. WashU Medicine lets patients manage appointments, prepare for visits, view results, message the care team, request eligible refills and pay bills.
Best for: routine non-emergency account and care-team tasks.
SPECIALTY / HOSPITAL CARE
Your primary-care provider says you need more
Maryland Medical Group physicians can refer patients to Barnes-Jewish Hospital and connect with WashU Medicine specialty services.
Best for: problems that need specialty evaluation, advanced testing or hospital-based treatment.
Do not search Maryland-state clinics by mistake.
For this exact practice, include “St. Louis” or “WashU” when searching online. That avoids confusion with similarly named medical organizations in Maryland.
Know the organization
Maryland Medical Group is part of Washington University Clinical Associates
Maryland Medical Group is one of WashU Medicine’s adult primary-care practices in the St. Louis area.
Its doctors, nurse practitioners and physician assistants are part of Washington University Clinical Associates, or WUCA. The official practice page says the team specializes in adult health and primary care.
Primary-care home
The practice is designed for ongoing adult healthcare rather than one-time emergency treatment.
Specialist connection
The team has access to WashU Medicine’s broader technological and consultative support.
Hospital connection
The official practice page specifically states that physicians refer patients to Barnes-Jewish Hospital.
Why that matters:
A primary-care visit can become the starting point for specialist evaluation, advanced testing or hospital treatment without forcing the patient to independently figure out every next department.
Current official practice page
Maryland Medical Group doctors and primary-care providers
The current Maryland Medical Group page displays four providers. Availability and new-patient status can change, so call before selecting solely from an older directory.
FAMILY NURSE PRACTITIONER
Megan Bagheri, MSN, FNP-BC
Current WashU profile lists focus areas including:
- Preventive care
- Hypertension
- Diabetes
- Acute illness management
- Chronic illness management
INTERNAL MEDICINE
Thomas J. Bartholet, MD
Current profile lists:
- Internal medicine
- Preventive medicine
- Cardiovascular disease
- Asthma
- Hypertension
- High cholesterol
- Diabetes mellitus
INTERNAL MEDICINE + CARDIOLOGY
William G. Bowen, MD
Current profile lists:
- High blood pressure
- Cholesterol management
- Heart disease
- Vascular disease
- General medical problems
INTERNAL MEDICINE
Yogitha S. Potini, MD, MPH, FACP
Current profile lists:
- General internal medicine
- Preventive care
- Hypertension
- Diabetes
- Chronic illness management
- Women’s health
Languages currently listed: English and Spanish.
Provider-list caution:
Individual clinician profiles can remain online even when the main practice roster changes. For current availability, the Maryland Medical Group practice page and appointment staff are safer than an old third-party physician directory.
What primary care can solve
What patients can use Maryland Medical Group for
01
Preventive care
Routine health review, age-appropriate preventive discussions and risk-factor management.
02
Blood pressure
Diagnosis, medication review and ongoing hypertension management.
03
Diabetes
Ongoing diabetes monitoring and chronic-condition coordination.
04
Cholesterol
Cardiovascular risk assessment and cholesterol-management planning.
05
Acute illness
Evaluation of appropriate non-emergency new medical problems.
06
Chronic illness
Long-term management for health conditions requiring regular follow-up.
07
Medication management
Review of prescriptions, side effects, effectiveness and refill needs.
08
Women’s health
Current provider profiles include selected women’s-health primary-care services.
09
Specialist referral
Coordination when a problem needs specialist or hospital-based evaluation.
New vs returning patient
How to make a Maryland Medical Group appointment
New patients should start by phone
Call
314-367-3113 and say you want to establish adult primary care.
Ask which provider can see you
Provider availability can differ, so ask whether the physician or nurse practitioner you prefer is accepting new patients.
Give your exact insurance plan
Provide the insurer, product/network and member information rather than only saying “I have Aetna” or “I have UnitedHealthcare.”
Explain the main reason for the appointment
Tell staff whether you need a preventive visit, chronic-condition follow-up, new symptom evaluation or hospital follow-up.
Returning patients should check MyChart
The Maryland Medical Group page specifically directs returning patients to MyChart for eligible scheduling.
Save the full address and suite
Your destination is Suite 375 inside the Highlands Plaza location—not simply “WashU Medical Campus.”
New-patient call script
“I would like to establish adult primary care with Maryland Medical Group. My insurance is [exact plan and network]. Which providers are currently accepting new patients, and what should I send or bring before my first visit?”
Office-hours note:
The current official Maryland Medical Group practice page does not publish routine office hours. Confirm the appointment time and any same-day scheduling rules directly with the office instead of relying on an old directory listing.
WashU first-appointment guidance
What to bring to your first Maryland Medical Group visit
WashU Medicine asks first-time patients to arrive approximately 15–30 minutes early so registration, medical-history paperwork and any applicable copay can be completed.
Current insurance card
Photo identification
Detailed medication list or prescription bottles
Medication doses and how often you take them
Pharmacy name and contact information
Recent laboratory results you already have
Old medical records relevant to your care
Previous physician’s address and telephone number
Home blood-pressure readings if you monitor hypertension
Home blood-sugar readings if you monitor diabetes
Forms you need the clinician to complete
List of your highest-priority health questions
High-value first-visit tip:
If you take several medicines, do not write only “blood-pressure pill” or “diabetes medicine.” Bring the exact name, strength and dosing schedule. That reduces medication-reconciliation errors.
Patient portal
What Maryland Medical Group patients can do in MyChart
Maryland Medical Group uses the WashU Medicine/BJC MyChart environment for returning-patient digital access.
A
Appointments
Request eligible appointments and review upcoming or previous visit details.
B
eCheck-In
Complete forms and questionnaires before the appointment.
C
Test results
Review released results and provider comments.
D
Messages
Send appropriate non-emergency questions to your care team.
E
Prescription refills
Request refills for medications that are eligible for refill through MyChart.
F
Billing
Pay copays and physician bills online.
Message charges:
WashU Medicine says most MyChart messages are free. If a message could create a charge, the system is supposed to notify you before you continue so you can choose whether to proceed or schedule a visit.
How to create a MyChart account
Self-sign-up is available to adults
Patients age 18 and older can use the self-registration process with identity verification.
You may receive an enrollment email
A provider office can send a link that starts account activation.
An activation code can also be used
WashU says activation codes expire 90 days after issue.
Call the help desk if access fails
MyChart support:
866-273-1966.
After your appointment
Missing result, refill or follow-up? Use this order
Your test result is visible but flagged
Do not diagnose yourself from a red number alone. Review the clinician’s comment or ask the care team how the result fits your overall history.
Your result is not yet visible
It may still be processing or awaiting release. Check MyChart again before creating duplicate requests.
You need a prescription refill
Use MyChart’s refill request when the medication is eligible. Contact the office when the medicine is not shown as refillable.
Your pharmacy says nothing was received
Confirm the pharmacy name and location saved in your chart before contacting the care team.
Your symptoms have changed significantly
A refill message is not the right place for a new or worsening problem. Request clinical evaluation.
Your symptoms could be life-threatening
Do not send a MyChart message and wait. Call 911 or use emergency care.
Connected care
How referrals from Maryland Medical Group can work
One advantage of a WashU-affiliated primary-care practice is access to a large specialist network when the problem cannot be managed entirely in primary care.
Your primary-care clinician identifies the need
Examples can include a condition requiring cardiology, gastroenterology, endocrinology, neurology, surgery or another specialty.
The referral is placed or specialty care is recommended
The exact workflow depends on the specialty and insurance requirements.
Your insurer may require authorization
A doctor’s referral and an insurance authorization are not always the same thing.
The specialist may need supporting records
Recent office notes, labs, imaging or medication history can help the specialist understand why you were referred.
Specialist and hospital bills may be separate
WashU physician charges and hospital/facility charges can come from different billing systems.
Return to primary care for coordination
Your primary-care team can help integrate specialist recommendations into the longer-term care plan.
Referral follow-up question to ask:
“Has the referral actually been sent, which department received it, and does my insurance require separate authorization before I schedule?”
Verify before the visit
Maryland Medical Group insurance: do not rely on the insurer name alone
WashU Medicine participates with many commercial and government insurance products, but plan participation can change and the hospital’s network can differ from the physician’s network.
WashU insurance verification identifier:
WashU Medicine advises patients to give their plan administrator identification number 430-65-3611 when checking Washington University physician participation.
Examples from WashU Medicine’s current commercial-plan list
| Insurance family |
Examples currently published |
What you must still verify |
| Aetna |
Multiple Choice POS, Open Access, PPO, Select and related products. |
Exact product, employer exclusions and provider participation. |
| Anthem / Elevance |
Blue Access, Blue Preferred and selected federal products. |
Exact network and whether hospital services use the same network. |
| Cigna |
Open Access, Local Plus, PPO and several employer/network products. |
Specific plan and service. |
| HealthLink |
HMO, PPO, POS and Open Access products are listed. |
Referral and authorization rules. |
| UnitedHealthcare |
Choice, Choice Plus, EPO, Navigate, Options PPO, POS, Select and UMR-related products. |
Exact card/network and employer benefit. |
| Tricare West |
Administered by TriWest Healthcare Alliance, effective January 1, 2025. |
Referral or authorization requirements before care. |
Hospital coverage can be different.
If Maryland Medical Group refers you for hospital imaging, a procedure or inpatient care, verify the hospital or facility separately. Being in network with the physician does not automatically prove that every facility charge is in network.
Insurance verification script
“I plan to see [provider] at Maryland Medical Group, 1110 Highlands Plaza Drive East, Suite 375. WashU Medicine’s physician identification number is 430-65-3611. Can you confirm that the physician and this service are in network under my exact plan, and tell me whether I need a referral, authorization, copay or deductible?”
Physician billing
How Maryland Medical Group billing works
WashU Medicine Physicians Billing Service handles billing for services provided through WashU physician practices, including physician professional charges.
WashU submits eligible insurance claims
Physicians Billing Service works with insurance claim offices and follows up on physician-service claims.
The patient remains responsible for the balance
Insurance processing does not remove responsibility for copays, deductibles, coinsurance or non-covered amounts.
Pay in MyChart or use one-time payment
Patients can pay physician bills digitally without needing to visit Maryland Medical Group in person.
Call if the balance does not make sense
Patient Services can explain physician-account balances and payment status.
Set up a payment plan if needed
WashU allows payment-plan setup through MyChart or by telephone.
Check whether a second bill is from a hospital
Facility charges are separate from Washington University physician charges.
Representative hours:
WashU currently lists billing representatives as available Monday-Thursday 8:00 AM-6:30 PM and Friday 8:00 AM-4:00 PM. Its automated balance/payment system is available through the Patient Services line 24 hours a day.
Why two bills can be legitimate:
WashU explains that a hospital-based service can generate a physician bill and a separate hospital/facility bill. For example, the doctor interpreting an X-ray and the facility providing the imaging equipment can bill separately.
Missouri records process
How to request Maryland Medical Group medical records
Maryland Medical Group care occurs at a Missouri physician office, so patients use WashU Medicine’s Missouri medical-record request process.
Choose who is requesting the record
WashU provides separate options for an individual patient and for a third party receiving information.
Select the records you actually need
Specify useful dates and document types when a receiving doctor does not need the entire lifetime chart.
Complete and sign the authorization
Incomplete authorization can delay release.
Submit through the Missouri route
Patients can use the online individual-request form or submit the appropriate printable authorization.
Allow the official processing period
WashU states that it responds to health-information requests within 30 days. If information is not readily accessible or is in off-site storage, an additional 30 days can be used with notice to the patient.
Call if the request is stuck
Health Information Release Services: 314-273-0453.
Hospital records are separate.
If you need records from a Barnes-Jewish Hospital admission rather than Maryland Medical Group’s physician office, WashU directs patients to request those records from Barnes-Jewish Hospital itself.
Payment assistance
What if you cannot afford your WashU physician bill?
WashU Medicine provides a financial-assistance application for eligible physician services.
Do not wait until an account becomes seriously overdue.
If you already know that paying the expected physician balance will be difficult, call financial services early and ask whether the service could qualify for assistance or a payment arrangement.
St. Louis location
Maryland Medical Group address, map and arrival tips
Maryland Medical Group
1110 Highlands Plaza Drive East
Suite 375
St. Louis, MO 63110
314-367-3113
Parking:
The official Maryland Medical Group page specifically describes the practice as having easy-access parking.
Navigation tip:
Save “Suite 375” with the address. Searching only for Washington University or Barnes-Jewish Hospital can route you toward the much larger medical-campus complex instead of directly to Highlands Plaza.
Problem solver
Maryland Medical Group troubleshooting before you make another call
You are finding Maryland-state practices online
Search “Maryland Medical Group WashU St. Louis” or use the official WashU page.
You are an existing patient and only need an appointment
Check MyChart before calling; returning patients are specifically directed there for eligible scheduling.
Your MyChart account will not open
Call 866-273-1966 instead of creating multiple accounts.
Your insurer says “WashU is covered”
Verify the exact Maryland Medical Group provider, plan product and service. Generic health-system participation is not enough.
You received two bills
Determine whether one is a WashU physician bill and the other is a hospital/facility charge before disputing either one.
You need records for another doctor
Use the Missouri record-release process. Records sent directly to another physician have no copy charge under current WashU guidance.
Your referral seems stuck
Ask whether the referral was placed, whether the specialist received it and whether insurance authorization is still outstanding.
Your prescription refill is urgent
Send the refill through MyChart if eligible and contact the practice if timing is clinically important. Do not wait on portal messaging for an emergency.
You cannot pay your bill
Ask about a payment plan or contact Patient Financial Services at 314-273-0880.
Your symptoms suddenly become severe
Primary-care scheduling is no longer the appropriate route. Use emergency services when the condition may be life-threatening.
Local patient shortcuts
Practical Maryland Medical Group tips that can save time
A
Add “St. Louis” to searches
Avoid confusing this practice with healthcare organizations physically located in Maryland.
B
Use MyChart before calling
Returning patients can complete many common tasks without waiting on the telephone.
C
Bring home readings
WashU specifically recommends bringing blood-pressure or blood-sugar logs when you monitor them at home.
D
Carry exact medication details
Name, strength, frequency and pharmacy information are more useful than a general description.
E
Verify facility coverage too
A referral into Barnes-Jewish or another facility can create separate facility-network rules.
F
Request only needed records
A focused record request may be easier for a new doctor to review than a large undifferentiated chart.
G
Save Suite 375
The exact suite keeps navigation from routing you only to the general WashU medical area.
H
Ask about new-patient status
Do not assume an online provider profile means a clinician has immediate new-patient availability.
I
Separate physician and hospital bills
This prevents wasted calls to the wrong billing office.
10 patient questions
Maryland Medical Group frequently asked questions
Is Maryland Medical Group located in Maryland?
No. This Maryland Medical Group is at 1110 Highlands Plaza Drive East, Suite 375, St. Louis, Missouri 63110.
How do I schedule a Maryland Medical Group appointment?
Call 314-367-3113. Returning patients can also use MyChart for eligible scheduling.
What does Maryland Medical Group treat?
It is an adult primary-care practice. Current provider specialties include preventive care, general internal medicine, hypertension, diabetes, cholesterol management, cardiovascular conditions, asthma, women’s health and acute and chronic illness management.
Which providers are currently listed at Maryland Medical Group?
The current official practice page lists Megan Bagheri, FNP-BC; Thomas J. Bartholet, MD; William G. Bowen, MD; and Yogitha S. Potini, MD, MPH, FACP.
Does Maryland Medical Group use MyChart?
Yes. MyChart supports eligible appointment management, pre-visit forms, results, messages, refills, family proxy access and bill payment.
Does Maryland Medical Group accept my insurance?
Coverage depends on your exact insurer, product, employer benefit and provider. Verify directly with your health plan and the practice before care. WashU recommends using physician identification number 430-65-3611 when checking participation.
How do I pay a Maryland Medical Group bill?
WashU Medicine Physicians Billing Service handles physician billing. Pay through MyChart or the WashU payment system. Billing questions can be directed to 314-273-0500 or 800-862-9980.
How do I request Maryland Medical Group medical records?
Use WashU Medicine’s Missouri medical-record request process. Health Information Release Services can assist at 314-273-0453.
Is Maryland Medical Group connected to Barnes-Jewish Hospital?
Yes. Maryland Medical Group is part of Washington University Clinical Associates, and its official practice page states that physicians refer patients to Barnes-Jewish Hospital and have access to its technological and consultative support.
When should I use emergency care instead of Maryland Medical Group?
Call 911 or go to an emergency department for potentially life-threatening symptoms such as severe chest pain, stroke symptoms, severe breathing difficulty, uncontrolled bleeding or loss of consciousness.
Final live actions
Use official WashU systems only when the action must happen live
The main Maryland Medical Group patient rules and workflows are explained above. Use these official systems to complete an appointment, portal, insurance, payment or records action.
