Children’s Medical Group Decatur 2026: Hours, Doctors & Portal

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Decatur, Georgia · Newborn-to-young-adult pediatric care

Use Children’s Medical Group Decatur Without Missing the Midday Closure, Parking Validation or Saturday-Care Rules

Children’s Medical Group Decatur is the downtown Decatur office of a Metro Atlanta pediatric practice that has cared for children since 1947. The office at 125 Clairemont Avenue provides preventive pediatric care, newborn follow-up, same-day sick visits, immunizations, school and sports physicals, adolescent care and management of common chronic conditions.

This location has a few rules parents should know before leaving home: the office closes from noon until 1:30 p.m., Decatur sick visits are scheduled by phone rather than the practice’s online sick-visit tool, Saturday care is offered at other CMG offices, and parking is easiest when you remember to take your deck ticket inside for validation.

Call Decatur: 404-748-9691 Open Patient Center Choose the right care path
Emergency symptoms need emergency care. Call 911 for severe trouble breathing, loss of consciousness, a serious injury, uncontrolled bleeding, seizure that requires emergency response or another potentially life-threatening condition. Do not wait for a portal message or routine office callback.
Address

125 Clairemont Ave., Suite 190, Decatur, GA 30030

Phone

404-748-9691

Weekday care

8 a.m.–12 p.m. and 1:30–5 p.m.

Phone lines

7:30 a.m.–5 p.m. weekdays

Parking

First hour free with deck-ticket validation.

Start with the right route

Which Children’s Medical Group Decatur service does your child need?

WELL CHILD Routine checkup or physical

Schedule ahead for growth, development, nutrition, mental-health screening, immunizations and age-appropriate preventive care.

Good for: annual well visits, school forms, sports physicals and routine preventive care.
SICK TODAY New illness during the week

Call the Decatur office as early as 7:30 a.m. Sick visits are by appointment, and CMG says it makes every attempt to see an ill child that day.

Decatur sick appointments are arranged by phone rather than CMG’s online sick-visit scheduler.
SATURDAY Child becomes sick on the weekend

Decatur is closed. Appointment-only Saturday sick visits are available at the Atlanta and Johns Creek CMG locations from 9–11:30 a.m.

Walk-ins are not accepted. Call ahead before driving.
AFTER HOURS You are unsure if it can wait

Call the regular CMG number. The answering service can route the concern to a Children’s Healthcare of Atlanta nurse and, when needed, the CMG provider on call.

Emergency → 911. Urgent question → after-hours nurse pathway.
Most useful parent rule: If an illness starts during the day, call early instead of waiting until evening. CMG specifically asks families to call as early as possible so the child can be triaged and an appointment can be arranged when needed.

Go directly to the Decatur pediatric answer you need

The important procedures are explained here so parents only need an outside portal when it is time to complete a live action.

Downtown Decatur

Children’s Medical Group Decatur address, entrance and parking

Children’s Medical Group, P.C. — Decatur Office
125 Clairemont Avenue, Suite 190
Decatur, GA 30030
Phone: 404-748-9691
Fax: 404-728-9743
Where the entrance is

CMG’s current newborn/office guide describes the office entrance as being outside the back of the Decatur Town Center II building, across from the parking deck.

Parking validation

The Decatur office currently advertises the first hour of deck parking as free when the ticket is presented to the front office for validation.

Do not leave the ticket in the car

Bring the parking ticket upstairs with you. Validation happens through the office.

Useful Decatur arrival tip: If you are coming with a stroller, sick toddler or several children, park first and bring the deck ticket into the office. Searching for the entrance after parking is easier when you know it is on the back side of the building facing the deck.
Plan around the midday closure

Children’s Medical Group Decatur hours

Current Decatur office schedule
Day Office hours Phone / planning note
Monday 8 a.m.–12 p.m.; 1:30–5 p.m. Phone line opens at 7:30 a.m.
Tuesday 8 a.m.–12 p.m.; 1:30–5 p.m. Call early for a same-day sick appointment.
Wednesday 8 a.m.–12 p.m.; 1:30–5 p.m. Office closes for the midday break.
Thursday 8 a.m.–12 p.m.; 1:30–5 p.m. Routine calls are best handled during office hours.
Friday 8 a.m.–12 p.m.; 1:30–5 p.m. Plan weekend medication and form needs early.
Saturday Decatur closed CMG sick appointments are offered at Atlanta or Johns Creek.
Sunday / holidays Closed Use the after-hours call pathway or emergency care as appropriate.
Do not plan a noon walk-in. The Decatur office is closed from noon until 1:30 p.m., and weekday sick visits are appointment-based.
Joining the practice

How to start care at Children’s Medical Group Decatur

CMG publishes a full new-patient packet and prenatal consultation process. Provider availability and insurance eligibility can differ, so call the Decatur office before assuming a specific pediatrician can accept your child.

Call the Decatur office Tell staff your child’s age, whether you are transferring from another pediatrician, your insurance plan and whether the appointment is routine or needed soon.
Ask whether your preferred provider has availability The Decatur office has several pediatricians and advanced-practice clinicians, but panel availability can change.
Verify the exact insurance product Give the plan name shown on the card, not only “Aetna,” “Cigna” or “Blue Cross.”
Complete the new-patient forms CMG publishes a demographic form, new-patient history form, no-show agreement and other clinical forms through its Patient Center.
Arrange previous records Use CMG’s medical-release form to have important records transferred from the previous pediatrician.
Bring current insurance information CMG requires current insurance details for claim filing and asks families to have the insurance card available at each visit.
New-family call script
“I would like to establish my child at the Decatur office. My child is [age], our insurance is [exact plan/network], and we are transferring from [practice] / choosing a pediatrician for a newborn. Which Decatur providers currently have availability, what records do you need, and which forms should I complete before the first appointment?”
Current Decatur clinical team

Children’s Medical Group Decatur pediatricians and advanced-practice providers

CMG’s current physician directory lists the following clinicians under its Decatur office. The practice states that its physicians are board-certified in pediatrics.

Jennifer Shu, M.D., FAAP

Pediatrician listed with the Decatur team.

Ashley Bufe, M.D., FAAP

Board-certified pediatrician who joined CMG in 2017.

Nicholas Kelley, M.D., FAAP

Pediatrician listed with the current Decatur team.

Rachana Sureka, M.D., FAAP

Pediatrician listed with the current Decatur team.

Peggy Marcus, M.D., FAAP

Pediatrician listed with the current Decatur team.

Tristan Van Voorhis, M.D.

Pediatrician listed with the Decatur office.

Julie Berry, MSN, CFNP

Advanced-practice clinician on the Decatur team.

Megan Byrne, MSN, CPNP-PC

Pediatric primary-care nurse practitioner.

Amalia “Molly” McSherry, MSN, CFNP

Advanced-practice clinician listed with Decatur.

For continuity: Schedule routine checkups with your preferred primary pediatrician when possible. For an acute illness, CMG’s policy encourages families to accept another available practice provider when the preferred clinician is unavailable so the child can be evaluated sooner.
Same-day illness

How same-day sick appointments work at the Decatur office

Call beginning at 7:30 a.m. CMG specifically tells parents that the Decatur office can be called as early as 7:30 a.m. for a sick appointment.
Describe the main symptom and when it started Give the child’s age, temperature if relevant, breathing status, hydration, pain, rash, vomiting, diarrhea or other important symptoms.
Tell staff about important medical conditions Mention asthma, immune problems, significant allergies, recent surgery, chronic disease or medications that could affect triage.
Take the offered provider when timing matters CMG says it makes every effort to see an ill child the same day, but the family’s preferred pediatrician may not always be the clinician with an opening.
Do not rely on online sick scheduling for Decatur The current CMG site limits its online sick-visit scheduler to established patients at Century Center and Johns Creek.
Positive home test does not automatically produce an antibiotic or antiviral prescription. CMG’s office policy states that its providers will not call in antibiotic or antiviral treatment based only on a home test when the patient has not been examined in the office.
Sick-visit call script
“My child is [age] and has had [main symptom] since [time]. The temperature is [temperature] and [he/she/they] is [drinking/not drinking, breathing normally/having difficulty, active/lethargic]. We are Decatur patients. Do you recommend a same-day office visit, nurse guidance, urgent care or emergency evaluation?”
Weekend routing

Saturday pediatric care is available — but not at the Decatur office

The Decatur location is closed weekends. CMG currently offers Saturday sick appointments from 9 a.m. to 11:30 a.m. at its Atlanta Century Center and Johns Creek offices.

Atlanta Century Center

1875 Century Boulevard N.E., Suite 150
Atlanta, GA 30345
404-633-4595

Johns Creek

6918 McGinnis Ferry Road, Suite 200
Suwanee, GA 30024
770-622-5758

No Saturday walk-ins. CMG says Saturday sick care is appointment-only. It is intended for established patients; new patients should call before coming.
Friday parent tip: If your child is beginning to get sick late Friday, save the Atlanta and Johns Creek numbers before the Decatur office closes. That makes Saturday routing easier if symptoms continue.
Night and weekend questions

What happens when you call Children’s Medical Group after hours?

Call the regular office number After-hours calls go to the practice’s answering service.
A pediatric nurse receives the message CMG says a nurse from Children’s Healthcare of Atlanta returns the call and uses physician-developed protocols to help assess the concern.
Many concerns can be handled by the nurse The nurse can provide guidance about whether the child can be monitored at home, needs an office visit when CMG opens or requires a higher level of care.
The CMG provider on call can be paged when needed The nurse—or the parent—may request involvement of the practice’s on-call provider when the situation warrants it.
No callback within 60 minutes? CMG specifically instructs parents to call the answering service again if the call has not been returned within an hour.
For an emergency, skip the callback process. Call 911 or go to an appropriate pediatric emergency department.
CMG’s after-hours routing recommendation: The practice directs emergency pediatric problems to Children’s Healthcare of Atlanta emergency departments and less-serious problems that still need prompt evaluation to Children’s Healthcare of Atlanta urgent care.
First days at home

How newborn care starts with Children’s Medical Group Decatur

Expecting parents can contact CMG before delivery for a prenatal consultation. The practice’s newborn instructions explain an important difference between hospital care and office care.

Schedule a prenatal visit if you want to meet the practice first Families may arrange a prenatal consultation to learn about CMG before choosing the pediatric practice.
Tell your obstetrician which pediatric practice you selected This helps the delivery team understand your planned pediatric follow-up.
CMG does not currently examine newborns in the hospital The practice says neonatologists or other pediatricians at the major hospitals perform the newborn’s in-hospital examinations.
Call after discharge CMG generally wants the baby’s first office visit within one or two days after going home.
Report feeding trouble or jaundice promptly The practice states that newborn concerns such as feeding problems or jaundice after discharge should be evaluated immediately.
Before leaving the hospital: Save the baby’s discharge weight, feeding plan, bilirubin/jaundice information, newborn screening information and any specific follow-up deadline. Tell the Decatur scheduler if the hospital asked for a next-day appointment.
Safe sleep from CMG’s newborn guide: The practice’s current baby-care booklet reinforces back sleeping on a firm, flat surface and keeping the crib clear of pillows, stuffed animals and loose bedding.
Preventive pediatrics

What happens at a Children’s Medical Group well-child visit?

CMG describes routine physical visits as a core part of pediatric care. The visit is not simply a form-signing appointment.

Growth

Height, weight and age-appropriate growth patterns are reviewed.

Development

Developmental milestones and age-specific screening may be reviewed.

Nutrition

Eating patterns and nutrition concerns are part of preventive counseling.

Mental health

CMG includes mental-health screening and discussion as children grow.

Vaccines

The practice states that it follows the American Academy of Pediatrics immunization schedule.

Vision/hearing

Age-appropriate vision and hearing screening are incorporated at selected well visits.

School/sports

Physical forms may be addressed when the child has the appropriate current examination.

Teen care

Adolescent screening becomes more important as the patient moves toward young adulthood.

Schedule early: CMG says well exams can generally be booked as far as about 12 months ahead. The practice also notes that many insurers allow only one well examination per calendar year for patients age 3 and older, so verify your plan’s timing rule.
From infancy through young adulthood

Pediatric services available through Children’s Medical Group

Major CMG pediatric services and practical next steps
Service What CMG provides What parents should prepare
Newborn care Prenatal counseling and newborn office follow-up after hospital discharge. Hospital discharge paperwork, feeding plan and newborn screening information.
Well-child visits Growth, development, nutrition, mental-health screening and preventive guidance. Questions, vaccine records if transferring and prior health history.
Immunizations Routine pediatric immunization according to the practice’s AAP-based vaccine policy. Bring any vaccine records from another practice, school or state.
Same-day sick care Weekday appointment-based evaluation of acute pediatric illness. Call early and provide symptom timing, fever, hydration and breathing information.
School / camp / sports Physical examinations and form completion. Complete parent sections before submitting forms.
Adolescent care Health maintenance and age-appropriate teen screening through young adulthood. Medication list, sports/activity information and confidential health concerns for clinician discussion.
ADHD Evaluation and management, including Vanderbilt parent and teacher forms. School information, teacher observations and previous evaluations.
Asthma Ongoing pediatric asthma management. Bring inhalers/spacers, medication use and recent symptom history.
Travel / pre-op Travel-related and preoperative pediatric examinations. Bring itinerary or surgeon’s forms and required deadlines.
ADHD testing location distinction: CMG’s Pedia IQ screening for mental health, learning disability and ADHD is specifically described as an in-house service at the Johns Creek office. A Decatur clinician can still evaluate concerns and tell you whether that testing pathway is appropriate.
A less-common pediatric service

Medical ear piercing at the Decatur office

CMG offers pediatric ear piercing to current patients and states that the Decatur office uses the Blomdahl medical ear-piercing system.

Who can use it?

CMG describes ear piercing as a service for families who use the practice as their child’s medical home.

Appointment required

Call the Decatur office rather than arriving without an appointment.

Published price

The current CMG page still displays $125, but labels that price “as of February 2024.” Confirm the current fee before booking.

Digital patient tools

Children’s Medical Group patient portal, Healow and refill requests

CMG uses an eClinicalWorks patient portal and also provides access through the Healow platform. Use these tools for secure patient tasks rather than sending medical information through ordinary social media.

Rx
Refill requests

The practice routes existing-patient online prescription requests through its patient portal.

F
Completed forms

CMG says completed school, sports and other forms are uploaded to the patient portal.

P
Secure patient access

Use the portal login for private health information rather than email or public messaging.

$
Online payment

CMG provides a separate secure online bill-payment pathway from its Patient Center.

M
Mobile access

The practice links patients to the Healow app for compatible account access.

R
Records actions

Medical-record request information and release forms are also routed from the Patient Center.

Portal does not replace an urgent call. If your child is worsening rapidly, call the office, use the after-hours service or seek emergency care as appropriate.
Open patient portal Open CMG Patient Center
Verify the exact product

Insurance accepted by Children’s Medical Group Decatur

CMG currently lists its physicians as providers with several major insurers. The exact product still matters because insurers sell multiple networks under the same company name.

Aetna

Currently listed by CMG.

Anthem Blue Cross / Blue Shield

Currently listed, with an important Blue Value exception below.

Cigna

Currently listed by CMG.

First Health

Currently listed by CMG.

GEHA

Currently listed by CMG.

MultiPlan

Currently listed by CMG.

PHCS

Private Healthcare Systems is currently listed.

TRICARE

Currently listed by CMG.

UnitedHealthcare

Currently listed by CMG.

Medicaid and CareSource have a different rule

CMG says it accepts Georgia Medicaid and CareSource Department of Community Health coverage only for established patients who have been in the practice for at least 12 months. The practice states that it is not accepting new patients under these programs.

Health Exchange plans currently excluded by CMG

The practice currently states that it does not accept Anthem Blue Value, Kaiser, Oscar, CareSource or Ambetter insurance from the Health Exchange.
Why CareSource appears in both places: CMG distinguishes established-patient Georgia Department of Community Health CareSource coverage from CareSource Health Exchange coverage. Ask the insurer which product you actually have.

What to bring when the insurance card has not arrived

Insurance group number
Member ID or policy number
Claims mailing address
Subscriber / policyholder information
No usable insurance information? CMG states that families who cannot provide the information needed to file a claim are expected to pay the charges at the time of service.
Insurance verification script
“My child will be seen at Children’s Medical Group, 125 Clairemont Avenue, Suite 190, in Decatur. Our exact plan is [full product/network]. Is this practice and the selected provider in network? What is our pediatric primary-care copay, and are vaccines, well visits, sick visits and screening tests covered differently?”
Check the current CMG insurance page
Know the payment policy

Copays, unpaid balances and Children’s Medical Group billing rules

Bring the current insurance card CMG asks families to provide current insurance information at every visit.
Copay is due at the visit The practice states that applicable copays are due at the time of service.
Insurance processes the claim CMG files claims with insurance companies for which its physicians participate.
Non-covered charges remain the family’s responsibility Families should contact their insurer before the visit when they are unsure about a benefit.
Balance is due after the first statement CMG states that balances are due upon receipt of the first statement.
Payment methods

Cash, check, Visa, MasterCard and Discover are listed.

Returned check

CMG currently lists a $25 returned-check fee.

Unpaid balances

The practice states that unpaid balances may result in dismissal from the practice.

Separated or divorced parents: CMG’s published policy holds the legal guardian and/or person bringing the child responsible for payment unless appropriate legal documentation establishes another financially responsible party.
School, sports and camp paperwork

Children’s Medical Group form fees and 48–72 hour turnaround

Turnaround

48–72 hours for forms.

Annual administration fee

$10 per patient when sports, camp or other medical forms are requested.

Delivery

CMG says completed forms are uploaded to the patient portal.

Forms currently available from the CMG Patient Center include

Demographic Form
New Patient History Form
No Show Fee Agreement
Preparticipation Physical Evaluation
Vanderbilt ADHD Parent Form
Vanderbilt ADHD Teacher Form
MCHAT-R developmental screening
Teen screening form
SCARED anxiety screening
PHQ-9 depression screening
Medical-record release form
Georgia Forms 3231 / 3300 request pathway
Sports-form shortcut: CMG asks families to complete the first two pages of the preparticipation physical form before sending or dropping it off. Filling out the parent/student portion first helps prevent the form from sitting incomplete.
Open current forms
Appointment policy

Why missing a child’s appointment can cost $50

CMG asks families to cancel or reschedule far enough in advance that another sick or preventive-care patient can use the appointment.

Current no-show policy: A family may be charged a $50 no-show fee for each child who misses an appointment or whose appointment is cancelled less than 24 hours in advance.
Sibling tip: CMG specifically asks families not to try to “squeeze in” another child during a sibling’s appointment. If two children need evaluation, tell scheduling when you call so enough clinical time can be reserved.
Transfer records correctly

How medical records work when changing pediatricians

COMING TO CMG Transfer records into Decatur

CMG provides a Medical Release Form Request for records from a previous medical provider to be sent to the practice.

Ask which records are needed before the first appointment.
LEAVING CMG Request a copy or transfer

Start from CMG’s Patient Center / Request Medical Records pathway for an outgoing records request.

Give the receiving clinician’s complete name, address and fax information.
SCHOOL RECORD Need vaccines or a school form

Do not automatically request the entire chart when the school only needs an immunization certificate or specific form.

Ask for the narrowest document that completes the task.
AGE 18–21 Young-adult privacy

CMG publishes a separate authorization form for patients ages 18–21 who want medical information released to family members.

Once the patient is an adult, parent access is no longer automatic.
Transfer tip: For a new pediatrician, the most useful packet usually includes immunization history, growth charts, recent well visits, chronic-condition notes, medication history, specialist reports and important laboratory/imaging results.
Local parent shortcuts

10 Decatur tips that can save a second trip or extra phone call

01
Bring the parking ticket inside

The first hour is free when the deck ticket is validated at the front office.

02
Call sick visits at 7:30 a.m.

Early calls give the Decatur team more options for same-day scheduling.

03
Remember the noon closure

The office reopens at 1:30 p.m.

04
Do not use online sick booking for Decatur

The current online sick scheduler is for Century Center and Johns Creek established patients.

05
Plan Saturday care before driving

Decatur is closed; Saturday appointments are at Atlanta or Johns Creek and require a call.

06
Give forms 48–72 hours

Do not drop off a sports form the afternoon before a school deadline.

07
Cancel more than 24 hours ahead

Late cancellation or no-show can trigger a $50 fee per child.

08
Verify Health Exchange plans carefully

CMG has specific exclusions even when a carrier name may otherwise appear on its insurance list.

09
Do not wait after an unanswered after-hours call

If the nurse/provider has not called back within 60 minutes, CMG tells families to contact the answering service again.

10
Book well visits far ahead

CMG says preventive visits may be booked roughly 12 months in advance.

One-page parent contact sheet

Children’s Medical Group phone numbers and care locations

CMG contacts most useful to a Decatur family
Need Contact When to use it
Decatur office 404-748-9691 Appointments, sick visits, nurse questions, newborn scheduling and routine Decatur care.
Decatur fax 404-728-9743 Records or clinical paperwork only when the office instructs you to fax it.
Atlanta Saturday option 404-633-4595 Appointment-only Saturday sick care, 9–11:30 a.m.
Johns Creek Saturday option 770-622-5758 Appointment-only Saturday sick care, 9–11:30 a.m.
After-hours advice Call the normal CMG office number The answering service routes the concern to the CHOA nurse pathway.
Emergency 911 Life-threatening or potentially life-threatening symptoms.
10 parent questions answered

Children’s Medical Group Decatur FAQs

Where is Children’s Medical Group Decatur?

The office is at 125 Clairemont Avenue, Suite 190, Decatur, GA 30030. The main phone number is 404-748-9691.

What are the Decatur office hours?

Monday through Friday, 8 a.m.–noon and 1:30–5 p.m. The office is closed weekends and holidays, while weekday phone lines run from 7:30 a.m.–5 p.m.

Can my sick child be seen the same day?

CMG says it makes every attempt to see an ill child that day. Weekday sick visits are by appointment, and Decatur families can call beginning at 7:30 a.m.

Can I book a Decatur sick appointment online?

No. CMG currently limits its online sick-visit booking to established patients at the Century Center and Johns Creek locations. Call the Decatur office.

Does the Decatur office open Saturday?

No. Saturday sick appointments are available from 9–11:30 a.m. at the Atlanta and Johns Creek offices. They are appointment-only, not walk-in visits.

What insurance does CMG accept?

The practice lists Aetna, Anthem Blue Cross Blue Shield, Cigna, First Health, GEHA, MultiPlan, PHCS, TRICARE and UnitedHealthcare, with additional restrictions for Medicaid, CareSource and Health Exchange products.

When should my newborn have the first CMG visit?

CMG generally wants to see a newborn within one or two days after discharge from the hospital. Feeding difficulties, jaundice or other post-discharge problems should be reported promptly.

How long do school or sports forms take?

CMG publishes a 48–72-hour turnaround for forms and a $10 annual administration fee per patient for requested sports, camp and other medical forms.

How much is the no-show fee?

The office policy states that a family may be charged $50 per child for a missed appointment or cancellation made with less than 24 hours’ notice.

What should I do if my child is sick after the office closes?

Call the regular CMG number. The answering service routes the message to a Children’s Healthcare of Atlanta nurse and can involve the CMG provider on call. Call again if there is no callback within 60 minutes. Call 911 for an emergency.

Final live actions

Official Children’s Medical Group tools to use when you are ready to act

The important Decatur procedures are explained above. Use these official systems for the final live portal, form, insurance, payment or scheduling action.

Decatur office status Patient forms and records Patient portal Insurance list Current office policies After-hours instructions Well-visit schedule Call Decatur
Independent parent-information notice:

USMedicalGroup.org is not Children’s Medical Group, P.C., Children’s Healthcare of Atlanta or an affiliated medical provider. This guide organizes publicly available practice information so families can understand office procedures before using the official systems for appointments, records, payments or medical care.

This page provides educational information and does not diagnose illness or replace care from a licensed pediatric clinician. Provider availability, insurance participation, fees, office hours and policies can change. For a medical emergency, call 911. Official practice information reviewed August 2026.

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