Marcotte Medical Group Dyer IN 2026: Doctors, Hours & Portal

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Dyer, Indiana family medicine · Same-day care, portal, testing and specialists

Use Marcotte Medical Group Without Guessing Which Building, Provider or Patient Tool You Need

Marcotte Medical Group is a family medicine practice in Dyer, Indiana, operating from two neighboring buildings on West 101st Avenue. The practice combines routine primary care with same-day appointments and several services performed on site.

This guide brings the useful patient details together: current office hours, new-patient setup, provider scheduling, Healow access, medical records, billing contacts, laboratory and radiology services, physical therapy, visiting specialists and what to do when a same-day appointment is unavailable.

Call 219-365-6333 New patient / Healow Choose your next step
For a medical emergency: do not wait for a portal message, routine office callback or same-day appointment. Call 911 or go to the nearest emergency department for severe chest pain, serious breathing difficulty, stroke symptoms, major bleeding, loss of consciousness or another potentially life-threatening problem.
Location

Dyer, Indiana

Main phone

219-365-6333

Second phone

708-672-6533

Saturday access

Published hours include Saturday mornings.

Same-day care

The practice advertises same-day appointments.

Start here

What are you trying to do at Marcotte Medical Group?

ROUTINE OR NEW PATIENT Need ongoing family medicine?

Call the practice, have your insurance details ready and ask which physician or nurse practitioner is appropriate for your age, medical needs and preferred appointment time.

Best for: annual visits, chronic-condition follow-up, preventive care, routine medication management and non-urgent symptoms.
SAME-DAY PROBLEM Need to be seen today?

Call as early as possible and specifically ask for a same-day opening. Describe the main symptom, how long it has been happening and whether it is getting worse.

If the office is full, ask whether another Marcotte provider is available or whether urgent care is more appropriate.
TEST OR SPECIALIST Need testing, therapy or specialty care?

Confirm whether the service is performed inside the Dyer campus, whether an order or referral is required and which building you should enter.

Useful for: lab, radiology, cardiology testing, physical therapy and visiting-specialist appointments.
Best first call: use 219-365-6333 and tell staff exactly what you need instead of simply asking for “an appointment.” That helps the office route you to the correct provider, test, specialist or building.

Go directly to the patient task you need

The important details are explained on this page so you only leave when a live registration, portal, payment or records action is required.

Published office schedule

Marcotte Medical Group hours in Dyer

General Marcotte Medical Group operating hours
Day Published hours What patients should know
Monday 6:00 a.m.-8:00 p.m. Individual physician schedules may cover only part of the day.
Tuesday 6:00 a.m.-8:00 p.m. Call ahead for same-day availability.
Wednesday 6:00 a.m.-8:00 p.m. Some providers may offer telehealth during selected hours.
Thursday 7:30 a.m.-8:00 p.m. Provider start times vary.
Friday 8:00 a.m.-5:00 p.m. Ask whether your specific service operates the full office day.
Saturday 7:00 a.m.-12:00 p.m. Some clinicians participate in rotating Saturday coverage.
Sunday Closed Use urgent or emergency care according to the seriousness of the problem.
Important distinction: these are general practice hours. Your physician, nurse practitioner, laboratory, physical therapy service or visiting specialist may have a narrower schedule.
Two-building campus

Do not assume your appointment is in the first building you see

Building One · East
15900 West 101st Avenue
Dyer, IN 46311
Building Two · West
16000 West 101st Avenue
Dyer, IN 46311

Marcotte Medical Group describes its Dyer facility as a two-building practice with laboratory space, waiting areas, X-ray capability and physical therapy services.

Save the building number before leaving home
Confirm the provider or department name
Ask where to check in for imaging or therapy
Keep the direct appointment time, not only the office hours
Local arrival tip: if your visit includes both a provider appointment and another service, such as testing or physical therapy, ask whether you will need to move between the two buildings.
Scheduling workflow

How to get the right Marcotte Medical Group appointment

Call with a clear reason for the visit Say whether you need a new-patient appointment, annual visit, medication follow-up, same-day sick visit, test, physical therapy or specialist appointment.
Give the important symptom details For illness or injury, state the main symptom, when it started and whether it is worsening. This helps staff determine whether routine, same-day or emergency care is appropriate.
Verify insurance before confirming Have the insurance company, plan name, network, member ID and subscriber information available.
Ask whether you need a referral or order Testing, physical therapy or specialist care may require a physician order, insurance referral or prior authorization.
Confirm the exact provider General office hours do not equal provider availability. Ask which clinician you are actually scheduled with.
Confirm Building One or Building Two Write down 15900 or 16000 West 101st Avenue before leaving home.
Ask what to bring New patients may need identification, insurance cards, medication lists, recent records and completed registration information.
Simple appointment call script
“I need an appointment for [reason]. I am a [new/current] patient. My insurance is [full plan name]. Is there a same-day opening if appropriate, which provider will I see, which building should I use, and is there anything I need to complete or bring before I arrive?”
Call 219-365-6333 Call 708-672-6533
First visit

New-patient registration at Marcotte Medical Group

Marcotte allows new patients to pre-register before arriving. The goal is to reduce front-desk paperwork and allow the office to prepare insurance information ahead of the appointment.

Call before assuming a provider is available Contact the practice at 219-365-6333 or 708-672-6533 with your insurance information ready.
Complete pre-registration Use the Healow registration path linked by Marcotte Medical Group to enter the requested patient information before the appointment.
Send the insurance card After pre-registration, Marcotte instructs new patients to email the front and back of the insurance card to billing@marcottemedicalgroup.com.
Prepare medication and history information Bring an updated medication list, allergies, major diagnoses, surgical history and contact information for important outside providers.
Request outside records early If the new provider needs old labs, imaging or specialist notes, arrange transfer before the visit rather than expecting every outside system to be connected automatically.
Confirm what is due at check-in Ask whether a copay, deductible or self-pay amount is expected and which payment methods the office accepts.
Best preparation: send the insurance card only after confirming you are using the official Marcotte email address, and do not put unrelated sensitive medical details into the email body.
Open Healow Email insurance card
Family medicine team

Marcotte Medical Group doctors and advanced-practice providers

The practice publishes a mix of family medicine physicians and nurse practitioners. Provider schedules differ substantially, so choose the clinician first and then verify the current appointment time.

Christine Marcotte, DO

Board certified in family medicine. Her published schedule includes selected Wednesday telehealth hours plus Thursday and Friday morning clinic hours.

Trevor Marcotte, DO

Board certified in family medicine. His published schedule includes Monday through Thursday clinic hours with both morning and afternoon availability depending on the day.

Sandra Marcotte, DO

Board certified in family medicine. Published hours generally run Monday through Thursday, primarily earlier in the day; summer hours may change.

Sital Bhargava, DO

Board certified in family medicine, with published Tuesday, Wednesday and Thursday clinic sessions.

Nurse practitioners

The practice also publishes several family and adult nurse practitioners, some with telehealth and rotating Saturday participation.

Gary Marcotte, DO

The practice currently states that Dr. Gary Marcotte has retired. Patients looking for his former care should ask which active provider is taking over ongoing follow-up.

Do not rely on an old provider schedule saved in your phone. Individual hours can change, and Marcotte specifically notes seasonal changes for some schedules.
Check current provider directory
In-house care

What Marcotte Medical Group can perform on site

Published Marcotte Medical Group services and practical questions to ask
Service What the practice lists What to confirm before arriving
Cardiology testing Holter monitoring, event monitoring, EKG, echocardiogram and Doppler testing. Order requirements, preparation, monitoring duration and insurance authorization.
Gynecology testing Includes colposcopy and IUD removal. Provider, timing, pregnancy-related instructions, medications and expected patient cost.
Immunizations Routine immunization services are listed. Age eligibility, vaccine availability and insurance coverage before traveling.
Laboratory testing The Dyer practice includes laboratory capability. Fasting, medication instructions, collection time and whether a physician order is required.
Osteopathic manipulation Osteopathic manipulation is included among the practice services. Which clinician performs it, whether a separate evaluation is needed and insurance coverage.
Radiology Radiology testing, including DEXA scans. Which building, preparation, order and whether outside imaging records are needed.
Physical therapy Physical therapy is available through the Dyer practice. Referral requirements, authorized visit count and exact therapy schedule.
One-stop advantage, but verify first: having several services on the same campus can reduce travel, but a service being available does not mean it is available every day or without an appointment.
Visiting specialty care

Specialists who may see patients through Marcotte Medical Group

Marcotte publishes a visiting-specialist schedule covering multiple specialties. Some are scheduled through Marcotte, while others require calling the specialist’s own office.

Examples from Marcotte Medical Group’s published specialist schedule
Specialty Published availability Scheduling route
Audiology Gina Geissler, AuD, listed for Tuesdays. Confirm current Tuesday availability with the office.
Cardiology Mohan Kesani, MD, listed for second and fourth Friday afternoons. Published scheduling number: 219-934-4200.
ENT Shridhar Ventrapragada, MD, listed for second Friday afternoons. Published number: 219-836-9368.
Gastroenterology Navin Kumar, MD, listed for Thursday mornings. Published number: 219-922-4900.
Nephrology Northwest Indiana Nephrology / Kristoph Giricz, MD, listed Monday and Wednesday mornings. Published number: 219-852-6131.
Pulmonology / sleep medicine Jerry Jomi, MD, listed for second Tuesday afternoons. Published number: 219-595-5754.
Oncology / hematology Mohamad Kassar, MD, listed for Wednesday mornings. Published number: 219-924-8178.
Referral-based specialties Dermatology, endocrinology, counseling, neurology, OB-GYN and urology are among specialties for which Marcotte instructs patients to call for referral help. Call 219-365-6333 or 708-672-6533.
Specialist schedules are especially changeable. Treat the published day as a planning guide, not guaranteed availability. Confirm the specialist, date, location and referral status before travel.
Digital patient access

Using the Marcotte Medical Group Healow patient portal

Marcotte directs patients to Healow for online access to health information. The practice says patients can use the system to review available test results, medications and medical-history information and communicate with the office.

R
Results

Review test results that have been released to the patient account.

Rx
Medications

Review medications recorded in the electronic health record.

H
Health history

Access available medical-history information stored in the portal.

M
Messages

Communicate with the office for suitable non-emergency matters.

N
New-patient setup

Marcotte also links Healow as part of its new-patient pre-registration process.

24
Anytime access

Review available information without needing to call simply to retrieve basic account details.

Do not use portal messaging for an emergency. Portal replies are not a substitute for immediate medical assessment.
Open Healow
Medical records

How to request your Marcotte Medical Group records

Marcotte uses HealthMark Group for secure medical-record requests. Patients can submit a request online and track its progress.

Decide exactly what you need A specialist may need recent office notes, labs and imaging reports rather than every page in your historical chart.
Identify the correct patient Use the patient’s legal name, date of birth and other requested identifiers exactly as they appear in the medical record.
Set a clear date range Narrow requests can be easier to review and may avoid receiving unnecessary pages.
Name the recipient accurately If another physician needs the record, confirm the receiving practice name, fax or secure delivery details before submitting the request.
Submit through HealthMark Use the secure records request linked by Marcotte Medical Group and save the tracking information.
Use the published support number if needed Questions about the medical-record request service can be directed to 800-659-4035.
Before a specialist visit: ask the specialist exactly which records are required and where they should be sent. This can prevent sending a large chart that still omits the one imaging report or lab result the specialist needs.
Patient payments

Marcotte Medical Group billing and payment help

The practice provides a secure online patient-payment option and a dedicated billing email. Before paying, compare the Marcotte statement with your insurer’s explanation of benefits when insurance was billed.

Billing email

billing@marcottemedicalgroup.com

Online payment

Marcotte links patients to a secure payment portal for credit-card balance payments.

Insurance verification

The practice says it accepts most plans but directs patients to call and verify their exact insurance coverage.

Before paying an unexpected balance

Match the patient’s name and account
Match the date of service
Check which provider performed the service
Compare the insurer’s allowed amount
Confirm insurance payment and adjustment
Ask whether a denied claim can be corrected or resubmitted
Billing question script
“I have a balance for service date [date]. My insurance information is [plan]. Can you explain the original charge, insurance payment or denial, contractual adjustment and the amount that is actually my responsibility?”
Coverage verification

Does Marcotte Medical Group accept your insurance?

Marcotte states that it accepts most insurance plans, but the practice does not publish a complete current insurer-by-insurer network table on the pages reviewed for this guide.

Do not treat “we accept most insurance” as an in-network guarantee. A medical group may accept an insurer while a particular product, employer network, Medicare Advantage plan, test, therapist or visiting specialist has different network rules.
Read the complete plan name from your card Include the insurer, network, product type and member ID.
Call Marcotte Ask whether the exact provider and service are accepted under that plan.
Call the insurance company too Use the member-services number on the insurance card and verify Marcotte’s provider and facility status.
Ask about referrals and authorization Imaging, specialty care and therapy frequently have rules separate from a basic office visit.
Ask for the expected patient amount Confirm copay, deductible, coinsurance and whether another professional or facility charge may apply.
Insurance verification script
“My insurance is [full plan/network name]. I plan to see [provider] at Marcotte Medical Group for [service]. Can you confirm whether the provider and location participate in my network, whether authorization is required, and what I should expect to pay?”
When the schedule is full

What to do if Marcotte Medical Group cannot see you today

Marcotte states that it often refers patients who cannot obtain an appointment to Pinnacle Hospital Urgent Care at 9301 Connecticut Drive in Crown Point, Indiana.

Your problem can safely wait Ask for the next routine Marcotte appointment and whether another provider in the practice has an earlier opening.
You need same-day non-emergency care Ask whether the office recommends urgent care based on your symptoms and insurance.
You need a prescription refill only Contact the established prescribing office rather than using urgent care simply to bypass routine refill procedures.
Your symptoms are severe or rapidly worsening Use emergency care when delay could be dangerous rather than waiting for an outpatient opening.
Referral location published by Marcotte: Pinnacle Hospital Urgent Care, 9301 Connecticut Drive, Crown Point, Indiana. Confirm current hours, insurance and service availability before leaving home.
Appointment checklist

What to bring so your Marcotte visit is more useful

Photo identification
Current insurance card
Medication names, doses and frequency
Allergy list
Outside specialist records when relevant
Recent imaging or laboratory reports
Pharmacy name and location
Referral or authorization information
Home blood-pressure or glucose log when relevant
Your top questions written down

For a new symptom, write down these four things

Start

When did it begin?

Pattern

Is it constant or does it come and go?

Severity

How is it affecting sleep, work, eating or activity?

What you tried

List medicines or home treatments and whether they helped.

Problem solver

Common Marcotte Medical Group problems and the fastest next step

You cannot get a same-day appointment Ask whether another provider has an opening, then ask whether urgent care is appropriate if the medical problem cannot safely wait.
You do not know which building to enter Call before driving and give the provider or department name. Ask specifically whether you need 15900 or 16000 West 101st Avenue.
Your portal result is missing Confirm that the test has been completed and ask the ordering office whether the result has been reviewed and released.
You cannot log into Healow Verify the email address, phone number and identity information associated with the Marcotte account before repeatedly creating new accounts.
Your new-patient paperwork is incomplete Finish pre-registration and make sure the office has the requested insurance-card images before the visit.
Your specialist has no referral Ask Marcotte when the referral was sent, where it was sent and whether insurance authorization is still pending.
Your record request is delayed Use the HealthMark tracking process or call 800-659-4035 with the request information ready.
Your bill does not match insurance Compare the statement with the explanation of benefits, then contact billing before making assumptions about the balance.
Contact the correct person

Marcotte Medical Group phone, fax and email directory

Published Marcotte Medical Group patient contacts
Need Contact Use it for
Main office 219-365-6333 Appointments, same-day availability, referrals, provider routing and general patient questions.
Alternate main number 708-672-6533 Alternative published contact for the practice.
Fax 219-365-8291 Confirm with the receiving department before sending medical or referral documents.
General paperwork Staff@marcottemedicalgroup.com General information or paperwork requested by the office.
Billing Billing@marcottemedicalgroup.com Billing questions and new-patient insurance-card submission.
Physical therapy PhysicalTherapy@marcottemedicalgroup.com Questions regarding physical therapy services.
Practice concern DawnWager@marcottemedicalgroup.com Published contact for the practice manager.
Medical records service 800-659-4035 Questions regarding HealthMark medical-record requests.
Email is not emergency medical care. Do not send urgent symptoms or wait for an email reply when immediate assessment may be needed.
Local patient shortcuts

Practical Dyer-area tips that can prevent wasted time

01
Call early for same-day care

Same-day appointments are useful only while openings remain. Calling near closing time gives staff fewer scheduling options.

02
Ask for the building number

15900 and 16000 West 101st Avenue are adjacent but serve the same two-building campus. Save the correct one.

03
Verify specialist scheduling separately

Some visiting specialists are booked through their own offices, not through Marcotte’s main appointment line.

04
Do not assume all Saturday services run

The practice has Saturday office hours, but individual clinicians and departments may rotate.

05
Confirm fasting before lab work

Do not skip food or medicine unless the ordering clinician or laboratory specifically instructs you to do so.

06
Carry outside imaging information

If a Marcotte provider needs to compare an X-ray, CT or MRI performed elsewhere, ask how the images and report should be transferred.

07
Verify insurance for every department

Your office visit, physical therapy, imaging and visiting specialist can have different network or authorization rules.

08
Track records instead of resubmitting

If you already filed a HealthMark request, use the tracking information before creating a duplicate request.

09
Save the direct provider plan

Before leaving an appointment, know who should contact you with results, when to follow up and what symptoms require earlier care.

Dyer campus

Marcotte Medical Group location map

Marcotte Medical Group
Building One: 15900 West 101st Avenue
Building Two: 16000 West 101st Avenue
Dyer, IN 46311

Phone: 219-365-6333
Alternate: 708-672-6533
Patient questions answered

Marcotte Medical Group frequently asked questions

Where is Marcotte Medical Group?

The practice operates from two buildings at 15900 and 16000 West 101st Avenue in Dyer, Indiana 46311.

What number should I call?

Use 219-365-6333 or the alternate published number 708-672-6533.

What are the office hours?

Published general hours are Monday-Wednesday 6 a.m.-8 p.m., Thursday 7:30 a.m.-8 p.m., Friday 8 a.m.-5 p.m., Saturday 7 a.m.-noon and Sunday closed. Individual provider schedules vary.

Does Marcotte Medical Group offer same-day appointments?

Yes. The practice advertises same-day appointments. Call early and explain the reason for the visit so staff can check the appropriate schedule.

How do I become a new patient?

Call the office with your insurance information ready, complete the online pre-registration process and follow Marcotte’s instruction to send the front and back of the insurance card to the billing email.

Does Marcotte Medical Group have an online portal?

Yes. The practice directs patients to Healow for health-record access, available test results, medications, medical-history information and communication with the office.

How do I get my medical records?

Marcotte uses HealthMark Group for secure online medical-record requests. The request can be submitted and tracked online, and the published support number is 800-659-4035.

What testing can Marcotte Medical Group perform?

Published services include cardiology testing such as Holter monitoring, event monitoring, EKG, echocardiogram and Doppler studies, plus laboratory testing, radiology including DEXA scans, gynecology testing, immunizations and other services.

Does Marcotte Medical Group offer physical therapy?

Yes. Physical therapy is listed among the services available through the practice. Contact the office to verify scheduling, referral and insurance requirements.

Does Marcotte Medical Group accept insurance?

The practice says it accepts most insurance plans but asks patients to call to verify the exact plan. Confirm both the provider and service with your insurer before treatment.

Final live actions

Use the official portal only when you are ready to complete the task

The main patient instructions are explained above. Use Marcotte Medical Group’s official tools for the final live registration, provider check, portal action, payment or records submission.

Official Marcotte Medical Group Healow patient access Current providers Payment and patient tools Call for appointment
Independent patient-information notice:

USMedicalGroup.org is not Marcotte Medical Group and does not schedule appointments, provide medical diagnosis, process medical records, determine insurance coverage or collect Marcotte Medical Group payments. Provider schedules, specialist visits, insurance participation and service availability can change.

This guide is educational and does not replace individualized medical advice. Contact the treating medical professional for clinical questions and call 911 for a life-threatening emergency.

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