Family Medical Group Florida 2026: Locations & Patient Guide

by
Florida patient guide · Official information reviewed July 23, 2026

Choose the Right Family Medical Group Clinic Before You Book or Walk In

The Family Medical Group serves Florida patients through primary care, same-day visits, laboratory testing, rehabilitation, physical therapy, chiropractic care, orthopedics, mental-health services and other outpatient care. However, every clinic does not offer the same services.

This guide brings the practical information into one page: all 16 current locations, accident-rehabilitation-only offices, appointment steps, walk-in care limits, insurance verification, self-pay membership questions, medical-record requests, privacy rights and what to prepare before a visit.

Request an appointment Open live clinic finder Choose the correct care
Main FMG number: 1-877-804-4364
Do not use a walk-in clinic for a life-threatening emergency. Call 911 or go to the nearest emergency department for chest pain, possible stroke, severe breathing difficulty, uncontrolled bleeding, loss of consciousness, severe allergic reaction, major trauma, suicidal danger or another serious emergency.
Location-count update:

FMG’s newest homepage content announces a 16th clinic in Sunrise. Some older pages still display “15 locations,” so this article uses the newer 16-location count and includes Sunrise at 12651 West Sunrise Boulevard, Suite 302.

Important portal correction: FMG’s privacy notice effective March 30, 2026 states that the organization does not currently offer an online patient portal. Patients request records by phone, email, in person or mail.
Florida clinics

16 locations are promoted on the newest official homepage.

Patients served

FMG reports more than 50,000 patients served.

Main phone

1-877-804-4364

Language

Listed providers are described as fluent in English and Spanish.

Medical records

Request by phone, email, in person or mail—not through a portal.

Start here

Which Family Medical Group service matches your problem?

PRIMARY CARE Routine, preventive or ongoing care

Choose primary care for annual checkups, preventive screening, medication management, chronic-condition follow-up and non-urgent symptoms.

Best for: long-term care, blood pressure, diabetes, preventive visits, routine physicals and health planning.
SAME-DAY VISIT Minor illness or injury needing timely care

FMG advertises walk-in and same-day care for non-emergency illnesses, infections, minor wounds, cold or flu symptoms and selected office treatments.

Call first because hours, equipment, clinicians and available treatments differ by clinic.
ACCIDENT REHABILITATION Recovery after an accident or injury

Accident care can include rehabilitation, chiropractic services, physical therapy, orthopedic evaluation and pain-related treatment depending on the office.

Bird Road, Cutler Bay, Doral and Orlando are identified as accident-rehabilitation-only locations.
Fast decision rule: Use primary care for ongoing health needs, same-day care for a non-life-threatening concern that cannot wait for a routine appointment, accident rehabilitation for injury recovery and emergency services for dangerous symptoms.

Go directly to the patient task you need

The important procedures are explained inside this page instead of hidden behind a collection of general links.

Florida clinic finder

Family Medical Group locations, phone numbers and service warnings

FMG’s current network covers Miami-Dade, Broward, Palm Beach and Orange counties. Choose a clinic based on the service offered—not only the closest address.

MIAMI-DADE Homestead
239 North Krome Avenue, Suite A
Homestead, FL 33030
786-349-4753
Primary care and clinic services listed. Confirm the exact visit type.
ACCIDENT REHAB ONLY Cutler Bay
11285 SW 211 Street, Suite 202
Cutler Bay, FL 33189
305-901-8979
Official contact page identifies this as accident rehabilitation only.
MIAMI-DADE Kendall
9000 SW 137th Avenue, Suite 107
Miami, FL 33186
305-603-7824
Broad service list includes primary care, diagnostics, urgent visits and therapy.
MIAMI-DADE South Miami
8720 North Kendall Drive, Suite 212
Miami, FL 33176
305-306-5114
Primary and outpatient services are promoted; confirm the current schedule.
ACCIDENT REHAB ONLY Bird Road
12905 SW 42nd Street, Suite 224
Miami, FL 33175
786-558-5596
Official contact page identifies this as accident rehabilitation only.
MIAMI-DADE Coral Gables
1330 SW 22nd Street, Suite 401
Miami, FL 33145
305-306-0233
Coral Way location with a private parking lot noted by FMG.
ACCIDENT REHAB ONLY Doral
3470 NW 82nd Avenue, Suite 110
Doral, FL 33122
305-504-6044
Official contact page identifies this as accident rehabilitation only.
MIAMI-DADE Hialeah
7100 West 20th Avenue, Suite 616
Hialeah, FL 33016
305-435-4465
Located in the Medical Arts Pavilion near Palmetto Hospital.
MIAMI-DADE North Miami
11077 Biscayne Boulevard, Suite 303
Miami, FL 33161
305-306-1557
Convenient for North Miami, Aventura and Miami Shores areas.
BROWARD Hollywood
3800 Johnson Street, Suite G
Hollywood, FL 33021
954-324-4080
Call to confirm whether the required visit is medical care or accident rehabilitation.
BROWARD Pembroke Pines
9050 Pines Boulevard, Suite 335
Pembroke Pines, FL 33024
954-256-5552
Service descriptions have varied across FMG pages; confirm before booking.
BROWARD Oakland Park
1400 East Oakland Park Boulevard, Suite 109-A
Oakland Park, FL 33334
954-363-0101
Published services include primary care, diagnostics and other outpatient care.
BROWARD Margate
6260 West Atlantic Boulevard
Margate, FL 33063
954-271-5535
Call the local office for current hours, provider and service availability.
NEW 16TH CLINIC Sunrise
12651 West Sunrise Boulevard, Suite 302
Sunrise, FL 33323
954-727-1294
New Sunrise Sawgrass Medical Building location. Verify opening hours and services.
PALM BEACH West Palm Beach
1280 Old Congress Avenue, Suite 217
West Palm Beach, FL 33409
561-316-0226
Call to confirm medical, therapy and accident-care availability.
ACCIDENT REHAB ONLY Orlando
7824 Lake Underhill Road, Suite I
Orlando, FL 32822
407-601-1210
Official location page identifies this office as accident rehabilitation only.
Do not assume “Family Medical Group” means every service is available at every address. Bird Road, Cutler Bay, Doral and Orlando are specifically identified as accident-rehabilitation-only locations. Other offices may also have different clinicians, diagnostics and schedules.
Check the live location directory Call the main FMG line
Hours and walk-in planning

Family Medical Group hours vary by clinic and day

FMG’s central appointment page publishes a general schedule of Monday through Thursday from 9 a.m. to 7 p.m., Friday from 9 a.m. to 3 p.m., every other Saturday from 9 a.m. to 1 p.m. and Sunday closed. The same page warns that hours vary by location.

Examples of published clinic schedules
Clinic Published schedule example Important detail
Coral Gables Monday 9-7, Tuesday 9-6, Wednesday 9-8, Thursday 9-6, Friday 9-3 and every other Saturday 9-12. A lunch closure is shown on many weekdays.
Homestead Monday 9-6, Tuesday 9-8, Wednesday 9-6, Thursday 9-8, Friday 9-3 and every other Saturday 9-12. Call before a late-day walk-in.
Hialeah Monday 9-7, Tuesday 2-7, Wednesday 9-8, Thursday 9-7, Friday 9-2 and every other Saturday 9-12. Tuesday opens later than other weekdays.
Hollywood Hours vary from 9-6 or 9-7 Monday through Thursday, Friday 9-2 and every other Saturday 9-12. Published lunch closures differ by weekday.
North Miami Monday and Tuesday 9-6, Wednesday and Thursday 9-7, Friday 9-2 and every other Saturday 9-12. A weekday lunch closure is published.
Oakland Park Monday through Thursday 9-7, Friday 9-2 and Saturday 9-1. Confirm whether every Saturday remains available.
Orlando Monday through Friday 9-6. Accident rehabilitation only.
Best local habit: Call the direct clinic number before traveling for a walk-in, late appointment, Saturday visit, X-ray, laboratory service or procedure. Ask whether the provider and equipment needed are available that day.
Appointment workflow

How to request the correct Family Medical Group appointment

Choose the correct service category Decide whether you need primary care, a same-day visit, laboratory testing, rehabilitation, physical therapy, chiropractic care, orthopedics, mental-health care or Medicare-focused primary care.
Select a clinic that offers that service Do not select an accident-rehabilitation-only office for an annual physical or routine primary-care visit.
Check the clinic’s current hours Published schedules include lunch closures, late openings, alternating Saturdays and location-specific differences.
Provide the full insurance information Give the insurer name, product, network, member ID, group number and primary-care assignment when applicable.
Describe the main reason for the visit A short, accurate symptom or service description helps the staff reserve enough time and direct you to the right clinician.
Ask what is due at check-in Confirm the copay, deductible, self-pay charge, membership-plan copay or deposit before arrival.
Save the exact address and suite Many FMG offices are inside multi-suite medical buildings. Save the local phone number as well.
Confirm whether outside services are involved Laboratory, imaging, specialist or therapy services may have separate authorization, network and billing rules.
Appointment call script
“I need an appointment for [service or symptom]. I prefer the [clinic] location. My insurance is [full plan and network]. Does this location provide that service, is the provider in network, can I be seen today, and what should I bring or expect to pay?”
Submit the official appointment request Call 1-877-804-4364
Prevent check-in delays

What to bring to a Family Medical Group visit

Government-issued photo identification
Current primary and secondary insurance cards
Referral or authorization when required
Medication list with name, strength and dose
Medication allergies and serious reactions
Recent laboratory and imaging results
Hospital discharge or accident documents
Previous provider and specialist information
Preferred pharmacy name and location
Home blood-pressure or glucose readings
School, work, DOT or clearance forms
Questions arranged by importance
Simple symptom summary
“My main symptom is [problem]. It started [time]. It is becoming [better, worse or unchanged]. These things make it better or worse: [details]. I tried [medicine or treatment]. These other symptoms or warning signs are present: [details].”
For accident rehabilitation: Bring the accident date, claim information, attorney or adjuster contact when applicable, emergency-room documents, imaging reports, medication list and any previous therapy plan.
Long-term health care

What Family Medical Group primary care can include

A
Annual checkups

General health review, physical examination and preventive-care planning.

P
Preventive care

Screening review, vaccination planning and risk-factor discussion.

C
Chronic-condition care

Ongoing monitoring for conditions such as high blood pressure, diabetes and other long-term illnesses.

Rx
Medication management

Review of effectiveness, side effects, interactions and refill needs.

W
Women’s medical care

Published clinic services include women’s health and family-planning support.

F
Physicals and clearances

School, work, preoperative, DOT and other examinations may be offered depending on location.

Preventive visit billing tip: A routine physical may be covered differently from evaluation of a new symptom. Ask how discussing a new problem during the same appointment could affect the bill.
Non-emergency same-day care

What FMG same-day services may treat

Common illnesses
  • Cold and flu symptoms
  • Strep symptoms and testing
  • Selected infections
  • Asthma or nebulizer treatment
  • STD testing
Minor injuries
  • Scrapes and minor burns
  • Minor cuts and lacerations
  • Wounds
  • Suture removal
  • Minor foreign-body removal
Selected office services
  • Incision and drainage
  • IV hydration
  • Immunizations
  • In-house laboratory testing
  • Same-day imaging referral
Same-day care is not emergency care. Serious breathing trouble, stroke symptoms, chest pain, major wounds, severe burns, uncontrolled bleeding or serious trauma require emergency evaluation.

Call before walking in when

You may need an X-ray or procedure
You plan to arrive near closing time
You need pediatric care
You need laboratory testing
You have an HMO referral requirement
The selected office may be rehabilitation only
Testing and diagnostics

Laboratory, imaging and diagnostic services

Published testing services and questions to ask
Service What FMG publishes Confirm before arrival
Blood testing Blood work and selected in-house laboratory services. Fasting, order, appointment, insurance network and specimen cutoff.
COVID-19 testing COVID-19 testing appears in several location service lists. Current test type, price, result time and documentation.
Drug and alcohol testing Testing is listed at multiple medical clinics. Employer protocol, chain of custody and accepted identification.
EKG Electrocardiogram testing appears in clinic service lists. Reason for testing, provider order and whether further cardiac evaluation may be needed.
X-ray Selected clinics advertise X-ray and imaging services. Equipment availability, radiology interpretation, insurance authorization and pregnancy precautions.
Ultrasound Ultrasound appears in several location service lists. Preparation, fasting, bladder instructions and service location.
Arterial and venous studies Vascular studies appear in several clinic service lists. Clinical order, insurance approval and exact test available.
Breast-cancer screening Screening services appear in multiple clinic descriptions. Whether imaging occurs on site or through an outside facility.
Separate-billing risk: A test may be collected or ordered at FMG but processed, interpreted or performed by another organization. Ask for the name and network status of every outside laboratory, radiology group or facility.
Accident recovery

How Family Medical Group accident rehabilitation works

Initial injury evaluation The team reviews the accident, symptoms, emergency treatment, pain level, movement limits and warning signs.
Record and imaging review Bring hospital reports, X-rays, scans, medication lists and claim information when available.
Individual treatment plan The plan may involve rehabilitation, physical therapy, chiropractic services, orthopedic consultation or pain-related care.
Progress measurements Providers may track pain, strength, range of motion, function and ability to return to normal activities.
Documentation and follow-up Keep appointment dates, treatment notes, work restrictions, referrals and home-care instructions organized.
Accident-care call script
“The accident occurred on [date]. I was evaluated at [hospital or clinic], and my main symptoms are [details]. I have [insurance, claim or attorney information]. Which FMG location handles this type of injury, what documents should I bring and is transportation currently available?”
New weakness, numbness, confusion, severe headache, repeated vomiting, loss of bladder or bowel control, worsening chest pain or breathing difficulty after an accident may require emergency care.
Movement and pain care

Physical therapy, chiropractic and orthopedic services

Physical therapy

Rehabilitation may focus on strength, mobility, balance, flexibility, pain reduction and return to daily activity after injury or illness.

Chiropractic care

FMG advertises chiropractic services within its accident, wellness and musculoskeletal care options. Suitability depends on the diagnosis and medical history.

Orthopedic care

Orthopedic evaluation can address bones, joints, muscles, ligaments and other movement-related concerns.

Questions to ask before treatment begins

What diagnosis is being treated?
Which clinician will provide the treatment?
How many visits are recommended?
Does insurance require authorization?
What improvement should be measured?
Which warning signs require stopping treatment?
Psychological well-being

Using Family Medical Group for mental-health support

Mental-health services are included in FMG’s published service directory. Because professional type, availability and insurance participation can vary, ask exactly who will provide care and whether the appointment is in person or remote.

Describe the concern clearly Mention anxiety, depression, sleep changes, concentration problems, grief, panic symptoms or another main concern.
Ask which professional is available Confirm credentials, treatment scope and whether medication management, counseling or referral is offered.
Verify privacy and insurance Ask about coverage, copays, visit length and how records are protected.
Prepare medication and treatment history Include previous diagnoses, therapy, hospital care, medications, side effects and substance use when relevant.
Immediate safety concern: Call 911 or 988 in the United States when someone may harm themselves or another person, cannot remain safe or is experiencing a severe psychiatric emergency.
Senior patient planning

What Medicare patients should verify before choosing FMG

FMG states that it accepts Medicare and Medicare Advantage coverage and promotes advanced primary care for seniors. The exact physician, clinic and product must still be verified.

Original Medicare or Medicare Advantage?
Is the selected clinician in the exact network?
Does the plan require a primary-care assignment?
Are specialists subject to referrals?
Are laboratory and imaging providers in network?
Does the plan include transportation or wellness benefits?
Medicare Advantage is not the same as Original Medicare. A clinic that accepts Medicare may not accept every Medicare Advantage HMO or PPO product.
Coverage verification

Insurance accepted by Family Medical Group

FMG states that it accepts commercial HMO and PPO coverage and government plans including Medicaid, Medicare and Medicare Advantage. Its walk-in information also refers to PPO and open-access coverage such as Medicare, Medicaid, Multiplan, Aetna, Humana Military and Florida Blue.

A displayed insurer logo does not guarantee that every product is accepted. Coverage depends on the network, provider, clinic, service, referral and authorization.
Read the full insurance-card name Include HMO, PPO, Medicare Advantage, Medicaid, exchange, employer or open-access wording.
Call the selected clinic Ask whether the provider and service participate in the exact product.
Call the insurance company Give the insurer the provider, clinic address and planned service.
Check primary-care assignment HMO and some Medicare Advantage members may need FMG or a specific clinician assigned before the visit.
Check referral and authorization rules Therapy, imaging, orthopedic, mental-health and specialist services may require approval.
Ask for the expected patient cost Confirm copay, deductible, coinsurance and separate outside-service charges.
Insurance call script
“My plan is [complete product and network], member ID [number]. I want to receive [service] from [provider or clinic address]. Is the provider and location in network? Do I need a referral or authorization, and what copay, deductible or coinsurance should apply?”
Check FMG’s current insurance page
No insurance or high deductible

Understand the FMG Med Plan before paying a membership fee

FMG promotes a separate medical membership option for individuals and families. The dedicated membership site advertises plans as low as $39 per month, $20 copays and a one-time new-member registration charge.

Official price inconsistency: The dedicated FMG Med Plan site advertises $39 per month, while some areas of the main FMG website display $49 per month. Confirm the current written price before enrolling.
Benefits promoted
  • Annual health assessment
  • Selected in-house X-rays
  • Laboratory-result consultation
  • Diagnostics
  • Prescription-refill services
  • Telemedicine
Costs to confirm
  • Monthly membership price
  • One-time registration charge
  • Visit copay
  • Diagnostic and procedure charges
  • Family-member pricing
  • Cancellation charges
Coverage gaps to ask about
  • Emergency department care
  • Hospital admission
  • Specialists
  • Outside laboratory work
  • Prescription drugs
  • Care outside FMG
Do not assume the membership is comprehensive health insurance. Ask for the written disclosure, exclusions, termination terms and explanation of what happens during an emergency or hospitalization.
Membership-plan call script
“Please send me the current written plan price, registration fee, copay schedule, covered services, excluded services, cancellation terms and disclosure explaining whether this is insurance. I also need to know which FMG locations accept the plan.”
FMG Med Plan phone

305-603-7824, extension 1103

FMG Med Plan email

info@FMGMedplan.com

Review the current membership site
No portal required

How to request Family Medical Group medical records

Choose the request method Call Medical Records, email a written request, visit a clinic during business hours or mail a written request.
Identify the patient completely Include legal name, date of birth, current contact details and any previous name used in the chart.
Use a specific date range State the first and last service dates or the period needed.
Name the record types Request visit notes, laboratory results, imaging reports, medication history, referrals, billing records or the complete chart as needed.
Identify the recipient Give the patient’s secure address or the receiving provider’s complete contact information.
Choose paper or electronic delivery FMG states that records may be provided in the patient’s preferred available paper or electronic format, including PDF.
Provide identification and authorization A valid written request and proper identity verification are required.
Allow up to 30 days The privacy notice states that FMG will provide records within 30 days after receiving a valid request with identification.
Medical Records phone

1-877-804-4364

Ask for the Medical Records department.

Medical Records email

records@thefamilymedgroup.com

Send a clear written request and ask how identity should be verified securely.

In-person request

Visit any FMG clinic during regular business hours.

Possible fee

FMG states that a reasonable cost-based fee may apply under Florida law.

Email privacy: Before sending sensitive medical information, confirm the email address and ask whether FMG requires a secure form, encrypted attachment or identity document.
Read the current records and privacy notice
Patient rights

Your Family Medical Group privacy and record rights

Rights described in FMG’s privacy notice effective March 30, 2026
Patient right What it means How to begin
Access records Inspect or receive a paper or electronic copy of records used to make decisions about care. Contact Medical Records by phone, email or in person.
Request amendment Ask FMG to correct information believed to be incorrect or incomplete. Submit a written amendment request to the Privacy Officer.
Accounting of disclosures Request a list of certain disclosures made outside treatment, payment and healthcare operations. Ask for the Accounting of Disclosures Request Form.
Request restrictions Ask FMG to limit certain uses or disclosures of health information. Ask for the restriction-request form.
Confidential communication Ask FMG to contact you at a particular number, address or in another reasonable way. Submit a Confidential Communication Request.
Privacy complaint Complain about a possible privacy violation without retaliation. Contact the FMG Privacy Officer.
Privacy Officer phone

1-877-804-4364

Privacy Officer email

privacy@thefamilymedgroup.com

Language assistance: FMG states that language assistance is available at no cost. Call the main number to request an interpreter or translated privacy notice.
After the appointment

How to handle results, referrals, medicines and follow-up without a portal

You are waiting for a test result Call the ordering clinic and ask whether the result is pending, received, reviewed or awaiting a follow-up appointment.
A result is marked abnormal Ask a qualified clinician to explain its significance. A flag alone does not establish a diagnosis.
You need a prescription refill Contact the prescribing office before the medication runs out and confirm the exact pharmacy.
The pharmacy received nothing Verify the provider, medication, dose and pharmacy branch, then call the clinic.
A specialist has no referral Ask FMG whether the referral was sent, whether authorization is complete and which contact information was used.
You need records for another doctor Submit a formal records request rather than relying only on printed test summaries.
Your symptoms are worsening Call the treating office for guidance or seek urgent or emergency care according to severity.
You need a work or school document Ask whether another examination, fee or form-completion appointment is required.
Result follow-up script
“I completed [test] on [date] at [location] for [provider]. When should the result be available, has the provider reviewed it and how will I receive the interpretation and next-step instructions since FMG does not currently have a patient portal?”
Before paying a statement

How to review a Family Medical Group bill

Confirm who sent the bill FMG, an outside laboratory, a radiology group, therapist or specialist may bill separately.
Match the service date and location Confirm that the visit, test or treatment actually occurred.
Compare the explanation of benefits Review the billed charge, allowed amount, insurer payment, adjustment and patient responsibility.
Look for a denial reason An incorrect member number, missing referral or authorization may require correction.
Ask for an itemized explanation Request the service description, payment, adjustment and remaining balance.
Resolve questions before paying a disputed amount Contact the billing office and insurer, and keep the representative’s name and reference number.
Billing call script
“I received a bill for service date [date] at [clinic]. My insurance explanation shows [status or amount]. Please explain the charge, insurance adjustment and patient balance and tell me whether the claim needs correction, authorization or reprocessing.”
Self-pay patients: Request the total expected charge before the service and ask whether laboratory, imaging, supplies, interpretation or follow-up are billed separately.
Patient problem solver

Common Family Medical Group problems and the best next step

The website says both 15 and 16 locations Use the newer homepage count of 16 and call to confirm the recently announced Sunrise clinic.
The nearest clinic does not provide primary care Bird Road, Cutler Bay, Doral and Orlando are identified as accident-rehabilitation-only offices. Choose another clinic.
You cannot find a patient-portal login FMG’s current privacy notice says no portal is offered. Contact Medical Records or the treating clinic directly.
The office appears open online but no one answers The clinic may be at lunch, closed early, handling another patient or operating on an alternate Saturday schedule.
Your insurer says the clinic is out of network Verify the exact provider, office address, service and product—not only the FMG organization name.
The membership price is unclear Ask for the current written price because official pages display both $39 and $49 monthly starting prices.
A records request is delayed Confirm that FMG received a valid written request and proper identification and ask for the receipt date.
An X-ray or laboratory test is unavailable Ask which nearby FMG clinic or outside facility can complete the test and verify insurance before going.
The specialist did not receive your information Confirm the referral, authorization, records destination and secure fax or email used.
Your condition feels too serious for a walk-in Use emergency services when symptoms could threaten life, breathing, brain function or major blood loss.
Local Florida shortcuts

Practical FMG tips that can prevent wasted trips and surprise charges

01
Call before a Saturday visit

Many locations publish every-other-Saturday schedules rather than weekly Saturday hours.

02
Ask about lunch closure

Several offices publish one- or two-hour lunch closures that vary by weekday.

03
Check the clinic’s service type

The nearest FMG address may provide accident rehabilitation rather than family primary care.

04
Verify the exact suite

Many FMG clinics are in multi-suite medical buildings with shared parking and entrances.

05
Confirm diagnostic equipment

Do not assume every clinic has on-site X-ray, ultrasound or the laboratory test you need.

06
Save outside-provider names

Laboratory, radiology and specialist bills may arrive separately from the FMG bill.

07
Request records early

The current privacy notice allows up to 30 days after a valid request is received.

08
Ask for membership terms in writing

Official FMG pages currently show inconsistent starting monthly prices.

09
Use direct clinic numbers

A local office can often answer hour, clinician and equipment questions faster than a general form.

Central example location

Family Medical Group Kendall clinic map

Family Medical Group Kendall
9000 SW 137th Avenue, Suite 107
Miami, FL 33186
Direct phone: 305-603-7824
This map shows the Kendall clinic only. Confirm that your appointment is at Kendall rather than another Miami-Dade, Broward, Palm Beach or Orlando-area office.
Compare all FMG locations Call the main patient line
Patient questions answered

Family Medical Group frequently asked questions

Which Family Medical Group is covered here?

This guide covers The Family Medical Group in Florida at TheFamilyMedGroup.com.

How many Florida locations does FMG have?

The newest homepage information announces 16 locations, including the new Sunrise office. Older pages still display 15.

What is the main FMG telephone number?

Call 1-877-804-4364, also written as 1-877-804-4FMG.

Does FMG accept walk-ins?

FMG promotes walk-in and same-day visits for non-emergency conditions. Call the selected clinic first because services and hours vary.

Which offices provide accident rehabilitation only?

The official contact information identifies Bird Road, Cutler Bay, Doral and Orlando as accident-rehabilitation-only locations.

Does Family Medical Group have a patient portal?

No. The privacy notice effective March 30, 2026 states that FMG does not currently offer an online patient portal.

How can I request my medical records?

Call Medical Records at 1-877-804-4364, email records@thefamilymedgroup.com, visit an FMG clinic or submit a written request by mail.

How long can a records request take?

FMG states that records will be provided within 30 days after a valid written request with proper identification is received.

Can I request a correction to my record?

Yes. Submit a written amendment request to the Privacy Officer when information appears incorrect or incomplete.

What insurance does FMG accept?

FMG states that it accepts commercial HMO and PPO plans and government plans including Medicaid, Medicare and Medicare Advantage. Verify the exact product.

Can I visit without insurance?

FMG promotes self-pay care and a medical membership option. Ask for written prices before receiving treatment.

How much is the FMG membership?

The membership site advertises plans as low as $39 monthly, while parts of the main site show $49. Confirm the current written price.

Is the FMG Med Plan insurance?

Do not assume it is comprehensive health insurance. Ask for the disclosure, exclusions, emergency rules and cancellation terms.

Does FMG provide laboratory testing?

FMG advertises laboratory and diagnostic services, but test availability and insurance billing differ by location.

Does FMG provide X-rays?

Selected clinics advertise X-ray services. Call first to confirm that equipment and staff are available.

Does FMG offer mental-health care?

Mental-health services are listed in FMG’s service directory. Confirm the available professional and insurance network.

Are FMG providers bilingual?

The current provider page states that all listed providers are fluent in English and Spanish.

When should I call 911?

Call 911 for chest pain, stroke symptoms, severe breathing difficulty, uncontrolled bleeding, loss of consciousness, major trauma, severe allergic reaction or another life-threatening emergency.

Complete the final live action

Official Family Medical Group tools

The important patient procedures are explained above. Use the official systems when you are ready to submit an appointment request, check a live clinic page, review insurance information or contact FMG.

Request an appointment Find a clinic Check insurance information Review current providers Medical-record and privacy notice Review FMG Med Plan Call 1-877-804-4364
Independent patient-information notice:

USMedicalGroup.org is not The Family Medical Group. It cannot schedule appointments, verify insurance, release records, provide diagnoses, approve rehabilitation, interpret test results or resolve billing disputes.

Clinic locations, services, providers, hours, insurance participation and membership prices can change. Confirm time-sensitive information directly with the selected FMG office before traveling or paying.

This article is educational and does not replace professional medical advice. Call 911 or go to the nearest emergency department for a potentially life-threatening condition.

Leave a Comment