Choose the Right Stoll Medical Group Doctor, Office and Patient Tool Before Your Visit
Advocare Stoll Medical Group combines primary care with allergy and immunology, dermatology, gastroenterology, neurology and orthopedic medicine across Philadelphia and King of Prussia.
This guide explains what the practice actually offers, how appointments work, what to bring, which insurance plans are listed, how long refills take, how to use Healow, where laboratory specimens are processed and how to request records or question a bill.
Philadelphia and King of Prussia.
24 physicians and advanced practice providers listed.
Open until 7:30 p.m. Monday-Thursday.
Healow and eClinicalWorks access.
Which Advocare Stoll Medical Group care path fits your need?
Choose primary care for checkups, screenings, chronic-condition management, medication follow-up, vaccines, physicals and common illnesses.
Choose the appropriate specialty for allergy, skin, digestive, neurological or musculoskeletal concerns.
Call the practice for a possible same-day sick appointment. Use emergency services when delay could threaten life or organ function.
What Advocare Stoll Medical Group includes
The practice began with a strong primary-care focus but now maintains a broader provider directory with physicians, physician assistants and nurse practitioners across several specialties.
Annual examinations, routine screenings, immunizations, chronic-disease management, physicals and acute outpatient visits.
Current departments include allergy and immunology, dermatology, gastroenterology, neurology and orthopedics.
The practice publishes evening hours Monday through Thursday to accommodate patients who cannot easily attend during a traditional workday.
Advocare Stoll Medical Group locations and published hours
| Office | Address | Phone and fax | Important check |
|---|---|---|---|
| Philadelphia | 1528 Walnut Street, Suite 950, Philadelphia, PA 19102 |
Phone: 267-273-1196 Fax: 267-273-1193 |
Confirm the provider and suite because specialty services may use separate office instructions. |
| King of Prussia | 216 Mall Boulevard, Suite 200, King of Prussia, PA 19406 |
Phone: 267-273-1196 Fax: 267-273-1193 |
Confirm the department and suite number shown in the appointment confirmation. |
Published office hours: 8:30 a.m.-7:30 p.m.
Friday: 8:30 a.m.-4:30 p.m. Saturday and Sunday: closed.
Services and specialties explained in plain language
| Department | Common reasons for care | What to ask first |
|---|---|---|
| Primary care | Checkups, screenings, vaccines, chronic conditions, common illnesses, travel care, school and work physicals. | Does the provider treat my age group and accept my exact insurance product? |
| Allergy, asthma and immunology | Food or drug reactions, asthma, rhinitis, eczema, hives, immune concerns, allergy testing, food or drug challenges and immunotherapy. | Should antihistamines or another medication be stopped before testing? |
| Dermatology | Acne, eczema, psoriasis, rosacea, vitiligo, suspicious skin lesions and medical or surgical skin care. | Is the visit medical, cosmetic or procedural, and how will insurance treat it? |
| Gastroenterology | Acid reflux, digestive symptoms, fatty liver concerns, colorectal cancer prevention and other gastrointestinal problems. | Are referral records, laboratory work or previous procedure reports needed? |
| Neurology | Neurologic symptoms and specialized neuro-immunology evaluation. | Should imaging, hospital records or a prior neurologist’s notes arrive before the appointment? |
| Orthopedic and sports medicine | Muscle, joint, tendon, sports and non-operative orthopedic conditions or injuries. | Bring imaging discs or reports and confirm whether a referral or procedure authorization is required. |
How to select an Advocare Stoll Medical Group provider
The current official directory lists 24 physicians and advanced practice providers. The best choice depends on specialty, patient age, location, insurance participation and appointment availability—not simply the first available name.
How to make an appointment without choosing the wrong visit type
What to bring to your first Stoll Medical Group appointment
Bring records that match the specialty
Previous testing, reaction history, inhalers, epinephrine devices and a list of foods or medicines involved.
Current skin products, prior biopsy reports and photographs showing intermittent rashes or changes.
Procedure reports, pathology, laboratory results, imaging and a timeline of digestive symptoms.
Imaging reports or discs, hospital records, symptom timeline and previous medication trials.
Imaging, injury date, treatments attempted and information about work, sport or activity limitations.
Complete medication list, vaccine history, family history and previous preventive screening dates.
How to request a same-day sick or urgent appointment
The practice lists same-day sick and urgent-care appointments among its primary-care services. These are scheduled office visits for conditions appropriate for outpatient evaluation.
How after-hours physician coverage works
The practice states that a physician is on call 24 hours a day. Patients should call the regular office number and follow the after-hours instructions.
An urgent medical concern that cannot safely wait until normal office hours.
Routine prescription refills and referral requests are not processed through after-hours coverage.
Call 911 rather than waiting for the on-call physician when immediate treatment may be necessary.
Prescription refill timing and common delays
How laboratory testing works at Stoll Medical Group
The practice states that trained phlebotomists perform blood draws in the office. Labcorp and Quest are used to process specimens.
What patients can do in the Advocare portal
Advocare uses an eClinicalWorks patient portal with Healow mobile access. The portal guide describes secure access to medical information and communication features.
Review information released from eligible office encounters.
View medication information contained in the portal record.
View results that have been released to the account.
Review selected history maintained within the Advocare electronic record.
Communicate about routine, non-emergency matters when the function is enabled.
The Healow app can link multiple authorized patient accounts under one login.
How registration works
What to do when Healow or the portal does not work
Who can access a family member’s Advocare portal?
| Patient age | Portal access described by Advocare | What families should do |
|---|---|---|
| Birth through 11 | A parent or legal guardian has full portal access. | Confirm that the adult is correctly identified as the parent or guardian. |
| 12 through 17 | The adolescent has full access; the parent or guardian proxy has restricted access. | Use the formal records process for information not shown through restricted access. |
| 18 and older | Previous parental proxy access is revoked. The adult patient may authorize a new full or restricted proxy. | Complete the adult Patient Portal Proxy Authorization form. |
Insurance accepted by Advocare Stoll Medical Group
- Aetna POS, PPO and HMO
- AmeriHealth and AmeriHealth Administrators
- Anthem and other listed BCBS PPO products
- BCBS Federal Employee Program
- Cigna PPO
- Highmark BCBS
- Horizon BCBS PPO
- IBC Keystone Health Plan East
- IBC Personal Choice
- Medicare
- Meritain Health
- Oxford, Tricare Standard and UMR
- Several listed UnitedHealthcare products
- Aetna Better Health
- AmeriHealth Caritas
- AmeriHealth Value Plan
- Cigna Connect and Cigna HealthSpring
- Health Partners Plans
- Horizon NJ FamilyCare
- Humana
- Keystone First
- Medicaid or Access Card
- Oscar
- Tufts
- UnitedHealthcare Community Plan
How Advocare Stoll Medical Group billing works
The practice collects applicable copays and coinsurance at the time of service.
Cash, credit cards, debit cards and checks are currently listed.
A patient may be asked to pay in full when active coverage cannot be verified.
How to request Advocare Stoll Medical Group medical records
Which Stoll Medical Group form solves your problem?
| Form | Use it for | Important preparation |
|---|---|---|
| Adult Patient Registration | Entering identity, contact, insurance and other registration information. | Insurance cards, identification, pharmacy and emergency contact. |
| Annual Consent and Acknowledgment | Updating yearly consent and policy acknowledgments. | Read each section before signing. |
| Patient Portal FAQ or flyer | Understanding login, proxy access, Healow and account recovery. | Current email and practice code EDAFBD. |
| Portal Proxy Authorization | Giving another adult full or restricted access to an adult patient’s portal. | Patient and proxy identification and signatures. |
| PHI Authorization | Releasing medical records to the patient or another authorized recipient. | Date range, record type and recipient details. |
| Request for Amendment | Requesting review of information believed to be inaccurate or incomplete. | Identify the exact record entry and requested correction. |
| HIE Opt-Out | Requesting the available limitation regarding health-information exchange participation. | Understand how opting out may affect electronic information sharing. |
| Preventive and Problem Visit Acknowledgment | Acknowledging that problem-oriented care on the same date as a preventive visit may be treated separately. | Ask the insurer how deductibles, copays or coinsurance apply. |
| Out-of-Network Cost Estimate | Receiving an estimate or disclosure connected with an out-of-network service. | Remember that an estimate may differ from the final claim. |
Philadelphia and King of Prussia tips that can prevent delays
A provider may work at one office or follow different specialty schedules.
Large Center City and King of Prussia medical buildings can contain several practices.
Allow time for traffic, parking, building security and elevator travel near Walnut Street.
King of Prussia travel can change significantly during commuter periods.
Same-day care still depends on available appointment capacity.
Routine refills need two to three business days; authorizations can take longer.
Ask whether your plan prefers Labcorp or Quest before the specimen is processed.
Photographs or bottles can prevent errors involving strength and instructions.
A registration email may be filtered into junk mail.
This helps locate Advocare when adding an account in Healow.
A preventive visit and a separately evaluated medical problem may produce different cost sharing.
Do not send medical records or private symptoms through ordinary email.
Advocare Stoll Medical Group maps
Advocare Stoll Medical Group contact directory
| Patient need | Contact | Best use |
|---|---|---|
| Appointments and office questions | 267-273-1196 | Scheduling, provider location, same-day availability, forms and office routing. |
| After-hours medical concern | 267-273-1196 | Follow the instructions for the on-call physician. Refills and referrals are not handled after hours. |
| Prescription refill | Office refill prompts or available portal function | Submit routine requests two to three business days before medication runs out. |
| Patient portal | Healow / eClinicalWorks portal | Routine secure communication and available health information. |
| Medical records | Official records-request tool or PHI authorization | Patient copies, transfers and authorized disclosure. |
| Bill payment | Pay My Bill through the official website | Secure online payment after verifying the statement. |
| Emergency | 911 | Life-threatening symptoms or serious injury. |
Advocare Stoll Medical Group frequently asked questions
What is Advocare Stoll Medical Group?
It is a multi-specialty Pennsylvania practice providing primary and specialty care in Philadelphia and King of Prussia.
Where is the Philadelphia office?
1528 Walnut Street, Suite 950, Philadelphia, PA 19102. Call 267-273-1196.
Where is the King of Prussia office?
216 Mall Boulevard, Suite 200, King of Prussia, PA 19406. Call 267-273-1196.
What are the office hours?
Published hours are 8:30 a.m.-7:30 p.m. Monday through Thursday and 8:30 a.m.-4:30 p.m. Friday. The offices are closed Saturday and Sunday.
Is the practice accepting new patients?
The current FAQ says yes. Confirm availability for the specific provider, specialty, location and insurance plan.
How do I schedule an appointment?
Call 267-273-1196 or use a Book Now option shown for an eligible provider.
How early should I arrive?
Plan to arrive approximately 10 to 15 minutes early, especially when registration, consent or insurance information must be updated.
What happens if I am over 15 minutes late?
The office may work you back into the schedule, offer another available provider or ask you to reschedule.
Are same-day sick appointments available?
The practice lists same-day sick and urgent-care appointments as a primary-care service. Call early to check capacity and determine whether office care is appropriate.
How do I reach a doctor after hours?
Call the regular office number and follow the on-call instructions. After-hours service is for urgent concerns, not routine refills or referrals.
How long do refills take?
Allow two to three business days for routine refills and at least three to five days when insurance prior authorization is needed.
Are controlled-substance refills handled on weekends?
No. The practice says controlled-substance refills are handled Monday through Friday only.
Does the office draw blood?
Yes. The practice says on-site phlebotomists collect specimens and that Labcorp and Quest process the laboratory work.
What can I see in Healow?
Available information may include visit summaries, medications, laboratory results, medical history and secure messages.
Why are old records missing from the portal?
Not every item from Advocare’s previous electronic record system migrated into eClinicalWorks. Use a formal records request when older information is needed.
What is the Healow practice code?
The official portal guide lists EDAFBD.
Can a parent view a teenager’s portal?
For patients age 12 through 17, the adolescent has full access and the parent or guardian proxy has restricted access.
Does the practice accept Medicare?
Medicare is included on the current accepted-plan list. Verify the exact provider and service before care.
Does the practice accept Medicaid?
The current insurance page lists Medicaid or the Access Card and several Medicaid-managed plans among products in which the practice does not participate.
How do I request medical records?
Use the official Request Medical Records option or complete the PHI authorization available on the forms page.
When should I call 911?
Call 911 for severe chest pain, possible stroke, major breathing difficulty, uncontrolled bleeding, loss of consciousness or another potentially life-threatening emergency.
Complete your Advocare Stoll Medical Group patient task
The major rules, timeframes and patient workflows are explained above. Use these official systems when you are ready to complete the live action.