Orthopedic Medical Group of Tampa Bay 2026: Portal & Locations

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Tampa Bay orthopedic guide · Same-day injuries, portal, imaging, therapy and surgery

Choose the Right OMGTB Office, Specialist and Next Step for Your Injury

Orthopaedic Medical Group of Tampa Bay provides orthopedic evaluation, fracture care, sports medicine, spine care, joint replacement, physical therapy and surgical treatment at locations across Hillsborough, Pinellas, Pasco and Polk County service areas.

This guide explains the complete patient journey: which symptoms need emergency care, how same-day injury appointments work, what to bring, why new X-rays may be required, how to use Healow, how insurance authorization works and what happens before and after surgery.

Official practice information and orthopedic safety guidance reviewed July 23, 2026
Schedule an appointment Open patient portal Choose the right care
Spelling note: The official practice name is Orthopaedic Medical Group of Tampa Bay. Many patients search for “Orthopedic Medical Group of Tampa Bay,” “OMGTB” or simply “OMG Tampa Bay.”
Do not wait for an office appointment after a serious injury. Call 911 or go to an emergency department after major trauma, an open wound over a suspected fracture, severe deformity, uncontrolled bleeding, loss of feeling or movement, a cold or blue limb, chest pain, severe breathing difficulty or another potentially life-threatening problem.
General number

813-684-2663

Same-day access

May be available for acute orthopedic injuries.

Office network

Nine listed patient offices plus the Lithia surgery center.

Patient portal

Healow is used for patient questions and requests.

Billing number

813-681-4272

Start with the correct care level

Should you use same-day orthopedics, a routine visit or the emergency room?

SAME-DAY ORTHOPEDIC APPOINTMENT Recent, stable injury

Call OMGTB when you have a new sprain, suspected stable fracture, sports injury or sudden joint pain that needs prompt specialist evaluation but does not appear life-threatening.

Ask for: the earliest acute-injury opening, the correct body-part specialist and the office that can perform needed X-rays.
ROUTINE ORTHOPEDIC VISIT Ongoing pain or limited movement

Schedule a regular consultation for arthritis, persistent back or neck symptoms, tendon pain, joint instability, numbness, chronic sports injuries or a second opinion.

Prepare: symptom timeline, prior treatments, outside imaging, medication list and specific activity goals.
EMERGENCY DEPARTMENT Serious trauma or circulation risk

Emergency care is safer when bone is visible, the limb is badly deformed, pain follows major trauma, bleeding will not stop or the hand or foot becomes cold, pale, blue, numb or weak.

Do not eat, drink or drive yourself when emergency surgery may be needed unless emergency personnel advise otherwise.
Same-day location shortcut: OMGTB says patients may use the office with the first available acute-injury appointment and later continue follow-up at a more convenient OMGTB office.

Go directly to the answer you need

The important rules are explained below so patients only leave the page for a final live booking, portal login, payment or document submission.

Official scheduling workflow

How to schedule an Orthopedic Medical Group of Tampa Bay appointment

Identify the injured body part OMGTB organizes care by areas such as shoulder, elbow, hand, wrist, spine, hip, knee, foot and ankle. Tell scheduling which body part is the main concern.
Choose routine or acute-injury access Ask whether a same-day appointment is available when the injury is recent. Chronic or complex problems may need the next opening with a specific fellowship-trained specialist.
Provide complete insurance information OMGTB states that insurance eligibility must be verified before the appointment. A visit may be cancelled when the practice cannot verify eligibility.
Confirm referral or authorization rules Tricare, Medicaid and many HMO products may require approval from the primary-care physician before the specialist appointment.
Check your email Watch for the appointment notification, registration information and patient-portal setup instructions.
Save the exact location Record the street address, suite, physician, arrival time and central telephone number.
Bring outside imaging yourself Obtain both the written radiology report and the actual images on CD, disc or the method requested by the office.
Appointment call script
“I need an appointment for my [body part]. The injury happened on [date] and was caused by [activity or accident]. My insurance is [full plan and network]. Do I qualify for a same-day injury appointment, and do I need a referral or authorization before scheduling?”
Open official appointment page Call 813-684-BONE
Do not use ordinary online scheduling

Auto accidents, workers’ compensation and patients with attorneys

Auto-accident patient

Call the Service Center at 813-684-2663. Be ready with the accident date, auto insurer, claim number and attorney information when applicable.

Workers’ compensation

Call 813-684-2663 and choose option 3. OMGTB also publishes workcomp@omgtb.com and fax 813-436-3683.

Legal representation

OMGTB directs patients who have legal representation to call 727-202-1290 for scheduling.

Claim number
Carrier or adjuster contact
Employer information for work injuries
Attorney name and telephone number
Date, location and description of accident
Existing emergency-room or imaging records
Prevent check-in delays

What to bring to an OMGTB office visit

Government-issued picture ID
Current insurance cards
Referral or authorization when required
Medication and allergy list
Outside X-ray, MRI and CT reports
Actual outside images on CD or disc
Brace, splint or assistive device currently used
Prior operative reports when relevant
Timeline of symptoms and treatments tried
Questions and activity goals
Photo ID is required. OMGTB says it cannot see a patient without standard picture identification because the practice uses it to protect health information.

Describe the injury in a way that helps the specialist

How did it happen? Fall, collision, lifting, twisting, repetitive movement or gradual onset.
Where is the pain? Point to the exact location and note whether pain travels elsewhere.
What can you no longer do? Walking, sleeping, lifting, gripping, climbing stairs, working or playing sports.
What has already been tried? Rest, medication, injection, brace, therapy, surgery or home exercise.
Nine listed patient offices

Orthopaedic Medical Group of Tampa Bay locations

Current official office addresses reviewed July 2026
Location Address Practical patient note
Tampa 4541 S Dale Mabry Highway, Tampa, FL 33611 Allow additional travel time during South Tampa and bridge-corridor traffic.
Plant City 414 North Plant Avenue, Plant City, FL 33563 The physical-therapy address is nearby at 420 North Plant Avenue, not the same street number.
Winter Haven 400 Avenue K SE, Suite 4, Winter Haven, FL 33880 Confirm which specialists travel to the Polk County office before scheduling.
Apollo Beach 7239 Paradiso Drive, Suite 102, Apollo Beach, FL 33572 Physical therapy is listed in Suite 101, while the physician office is Suite 102.
St. Petersburg 2805 54th Avenue N, St. Petersburg, FL 33714 Both physician and physical-therapy services are listed at this address; confirm the department.
Brandon Healthplex 10740 Palm River Road, Suite 310, Tampa, FL 33619 Do not confuse the Healthplex location with the Fishhawk business office or surgery center.
Fishhawk 13837 Circa Crossing Drive, Lithia, FL 33547 The complex contains physician care, physical therapy, business departments and the surgery center. Verify the suite.
Sun City / Ruskin 1901 Haverford Avenue, Suite 107, Sun City Center, FL 33573 Confirm provider days because specialist availability can differ by location.
Wesley Chapel 2553 Windguard Circle, Wesley Chapel, FL 33544 Check the appointment confirmation rather than relying on an older insurer directory.
OMG Surgery Center 13837 Circa Crossing Drive, Suite 100, Lithia, FL 33547 Surgical phone: 813-535-6647. Surgical fax: 813-315-6685.
Tampa Bay travel tip: Summer thunderstorms, bridge traffic and highway construction can create sudden delays. Check the exact office, suite and arrival time before leaving.
Search live OMGTB locations
Healow patient access

How the OMGTB patient portal works

OMGTB states that patient questions and requests are received through its patient portal. Existing patients may use the Healow website or Healow mobile application.

Call the Service Center for account creation Provide a current email address to 813-684-2663.
Open the official Healow account Use the OMGTB portal link from the practice website rather than a portal found through an advertisement.
Complete identity verification Match the legal name, birth date, email and other information held by the practice.
Use the portal for routine requests Portal functions may include questions, selected scheduling tasks, records access and communication with the office.
Call for urgent or complex problems Do not wait for a portal message when symptoms are getting worse or a same-day response is medically important.
The portal is not emergency care. Call 911 or visit the nearest emergency department for an emergency.
Open OMGTB Healow portal
Fix common access problems

OMGTB portal and request troubleshooting

No invitation arrived Confirm the spelling of your email with the Service Center and check spam or junk folders.
Your name or birth date does not match Ask the office to verify the demographic information held in the medical record.
You need an urgent refill Call the office rather than relying only on the portal. OMGTB advises avoiding last-minute Friday-afternoon refill requests.
You need narcotic pain medication OMGTB states that narcotic refills require physician authorization during an office visit.
A test result is missing Contact the ordering team and confirm the test date, imaging center and whether the result is complete.
You need a complete record or radiology images Use the formal Sharecare medical-record request rather than relying on portal screenshots.
Musculoskeletal care

OMGTB services and orthopedic specialties

Condition or service and the specialist path that may be appropriate
Area Examples of care Useful scheduling detail
General orthopedics Joint pain, sprains, fractures, tendon injuries and musculoskeletal evaluation. State the exact body part and whether the injury is new or chronic.
Sports medicine ACL, meniscus, shoulder, ankle, overuse and return-to-sport problems. Bring sport, position, training schedule and competition goals.
Hip and knee replacement Primary and revision joint replacement, partial replacement and robotic-assisted options. Ask for the joint-replacement portal and total-joint class requirements.
Shoulder and elbow Rotator cuff, instability, arthritis, tendon injuries and replacements. Bring information about overhead work, sports and night pain.
Hand and wrist Carpal tunnel, fractures, tendon problems, trigger finger and arthritis. Note numbness pattern, grip weakness and dominant hand.
Foot, ankle and podiatry Ankle injuries, Achilles problems, fractures, foot pain and selected podiatric conditions. Bring the shoes or brace associated with the symptoms when useful.
Spine and neurosurgery Neck, back, disc, nerve and selected spine disorders. Report weakness, numbness, walking change and bladder or bowel symptoms immediately.
Trauma and fracture care Evaluation, casting, bracing, reduction and surgery when required. Serious, open or circulation-threatening injuries belong in emergency care.
Pediatric orthopedics Selected shoulder, elbow, hip, knee, spine, hand, foot and ankle conditions in children. Confirm the clinician’s pediatric age range while scheduling.
Physical therapy Nonoperative rehabilitation and recovery before or after surgery. Bring the physical-therapy prescription to the initial appointment.
Not every orthopedic condition needs surgery. OMGTB describes treatment options that may include activity changes, medication, bracing, physical therapy, injections, diagnostic imaging or surgery depending on the diagnosis and patient goals.
X-ray, MRI and CT preparation

Why OMGTB may order new X-rays at the first visit

Different images answer different questions

X-rays show alignment, bone, joint-space and weight-bearing relationships that may not be demonstrated in the same way by MRI or CT.

Outside views may not match

OMGTB may need specific views or positioning that were not included in an outside study.

Image quality matters

A low-quality screenshot, patient-portal preview or written report alone may not provide enough information for surgical planning.

Written radiology report
Original images on CD or approved transfer
Date and location of imaging
Name of ordering clinician
Prior comparison studies
Insurance authorization when required
Outside physicians may not send films automatically. OMGTB specifically asks patients to bring both the reports and the actual films or CD to the appointment.

When insurance denies imaging or treatment

Ask for the denial reason Determine whether the problem is missing authorization, network status, medical-necessity criteria or a required trial of conservative treatment.
Ask what documentation is missing The plan may need examination findings, prior X-rays, treatment history or therapy notes.
Confirm who handles the appeal Ask whether OMGTB, the primary-care physician or the patient must initiate the next step.
Record the insurer reference number Save the representative’s name, call date and case or authorization number.
Verify the exact product

OMGTB insurance, Medicare and referral rules

OMGTB markets participation with more than 200 insurance plans and states that it accepts major commercial, Medicaid, Medicare and workers’ compensation coverage. However, broad marketing language does not guarantee that every product is in network.

Important Humana exception: A specific OMGTB notice says the practice became out of network with Humana Medicare Advantage and Humana Medicaid on November 20, 2025. This specific notice is more useful than a general statement saying that Medicare plans are accepted.
Read the complete plan name Identify whether the card is commercial, marketplace, Medicaid, Original Medicare, Medicare Advantage, Tricare, HMO or another product.
Verify the physician and office Ask whether the selected specialist and exact location are contracted.
Verify each service X-rays, braces, injections, MRI, surgery, anesthesia, hospital care and physical therapy may have separate benefits.
Obtain required authorization Many Tricare, Medicaid and HMO plans require a PCP referral or authorization before the orthopedic visit.
List every body part on the referral OMGTB says it may treat only the body parts included on a required referral.
Confirm the surgical facility separately The surgeon may participate while a hospital, surgery center, anesthesia group or implant vendor uses different coverage rules.
Insurance-verification script
“I am scheduling with [specialist] at [office address] for my [body part]. My plan is [full product and network]. Is the physician, office, X-ray service and possible brace or injection in network? Do I need a PCP referral or prior authorization?”
Understand the separate charges

OMGTB billing, copays and online payments

Office copay

Copays are set by the insurance plan and may be due for each covered office visit until applicable plan rules are met.

Global surgical period

Selected routine postoperative care may fall inside a surgery’s global period, commonly 30 to 90 days, but unrelated care and separate services may still create charges.

Estimated versus final cost

Benefit checks for braces, injections or imaging are estimates. The insurer makes the final claim decision after billing.

Check the service date and location Match the statement with the office or surgical encounter.
Compare the explanation of benefits An insurer’s explanation of benefits is not itself the provider bill.
Identify separate entities Surgery can generate separate charges from the surgeon, facility, anesthesia, imaging, pathology, equipment and therapy provider.
Question mismatched information Call billing when the provider, date, insurance adjustment or patient balance does not match your records.
OMGTB billing

813-681-4272

Online bill payment

Start from OMGTB’s official bill-payment page and verify the patient and account before submitting a card.

Open official bill-pay page
Rehabilitation locations

OMGTB physical therapy appointments and locations

OMGTB physical therapy uses licensed physical therapists, physical therapist assistants and athletic trainers. The practice says an online request is followed by a scheduling call, generally within one to two business days.

OMGTB physical-therapy departments
Location Address Direct phone
Brandon Healthplex 10740 Palm River Road, Suite 310, Tampa, FL 33619 813-359-1891
Fishhawk 13837 Circa Crossing Drive, Suite 120, Lithia, FL 33547 813-536-7622
St. Petersburg 2805 54th Avenue N, St. Petersburg, FL 33714 727-306-0459
Plant City 420 North Plant Avenue, Plant City, FL 33563 813-730-8072
Apollo Beach 7239 Paradiso Drive, Suite 101, Apollo Beach, FL 33572 813-798-1367
Insurance card
Picture ID
Physical-therapy prescription
Postoperative protocol when applicable
Brace or walking device currently used
List of movement restrictions
Do not begin a random online exercise program after surgery. Use the protocol supplied for your exact procedure and follow the surgeon and physical therapist’s restrictions.
Request physical therapy
Before an orthopedic procedure

How OMGTB surgery scheduling and preparation work

The surgeon recommends a procedure Ask for the diagnosis, procedure name, alternatives, expected benefit, major risks and recovery restrictions.
The facility is selected OMGTB says the location depends on insurance, surgeon, day of the week and equipment required.
Authorization and clearance are completed Surgery may require insurer authorization, blood work, ECG, primary-care clearance or specialist clearance.
Follow the procedure-specific instructions Use OMGTB’s preoperative document for your exact surgery rather than a generic internet checklist.
Confirm medication instructions Do not stop a blood thinner, diabetes medicine or another important prescription unless the surgeon and prescribing clinician give clear instructions.
Wait for the facility’s arrival-time call OMGTB says the surgical facility generally contacts the patient the day before surgery.
Arrange a responsible adult OMGTB states that a responsible adult must drive the patient home. The practice cannot discharge a postoperative patient to a ride service or a minor.
Fasting and medication rules are individualized. Follow the latest written instructions from your surgeon and facility. Call when instructions from different clinicians appear to conflict.
Open procedure-specific pre-op instructions Open post-op instructions
Hip and knee pathway

OMGTB total joint replacement timeline

Surgical recommendation and blue packet The joint-replacement team provides the initial planning packet after surgery is recommended.
Coordinator call within 24 to 48 hours The surgical coordinator helps select the date, facility and required preoperative testing.
Typical scheduling window The official joint portal says surgery is commonly scheduled within approximately four to six weeks, subject to clearance, insurance and facility availability.
Testing and medical clearance Many patients need blood work, an ECG and medical clearance. Additional cardiac, lung, vascular or neurologic evaluation may be required.
Testing due at least two weeks before surgery OMGTB warns that missing results can cause cancellation.
Total-joint class The mandatory class is generally arranged two to four weeks before surgery and reviews booking, recovery, pain management and postoperative expectations.
Home and therapy preparation Remove trip hazards, obtain the recommended walker, arrange help and schedule outpatient physical therapy.
Outpatient surgery center

Many medically appropriate patients arrive in the morning and return home after recovery on the same day.

Hospital setting

A hospital may be selected for patients with complex medical conditions or insurance that is not contracted with the outpatient center.

Same-day discharge is not automatic. The patient must meet mobility, pain-control, medical-stability and home-support requirements before leaving.
Open joint replacement portal
Know when to call

Orthopedic surgery warning signs after returning home

Possible infection
  • Increasing redness or wound tenderness
  • Cloudy or new drainage
  • Persistent fever or chills
  • Pain that is getting worse instead of improving
Possible blood clot
  • New calf pain
  • Increasing one-sided leg swelling
  • Tenderness or redness above or below the knee
  • New ankle or foot swelling
Call 911
  • Sudden shortness of breath
  • Sudden chest pain
  • Chest pain with coughing
  • Fainting, severe confusion or stroke symptoms
Use your procedure-specific instructions first. Different operations have different normal swelling, dressing, weight-bearing and movement rules. Contact the surgical team when a symptom is not clearly addressed.
Know the after-hours contact before surgery
Keep medication and allergy information nearby
Use the prescribed blood-clot prevention plan
Remove rugs, cords and other fall hazards
Use the instructed walker, crutches or brace
Do not drive until medically cleared
Sharecare record fulfillment

How to request OMGTB medical records and radiology images

Use the electronic request when possible OMGTB says electronic processing is faster than the paper form.
Prepare a valid email and ID The online Sharecare request requires a government-issued ID and a working email address.
Select the correct record Specify office notes, operative reports, imaging reports, actual radiology images, billing information or the complete chart.
Use a precise date range A narrow request may reduce unnecessary pages, cost and processing time.
Provide legal authority when required A parent, guardian or healthcare representative may need an advance directive, durable healthcare power of attorney or conservatorship document.
Track the request Sharecare provides an online status tool and separate payment portal for records or radiology images.
Medical-record timing and contacts
Need Official detail Practical action
Electronic patient request Generally ready in 3–5 business days. Submit through the official OMGTB records page.
Broader processing allowance OMGTB asks patients to allow up to 10 days. Request records before the next specialist visit rather than the day before.
Sharecare customer service 858-244-1811 Use for request-status or fulfillment support.
In-person pickup Government-issued ID is required. Name another pickup person on the authorization and ensure that person also brings ID.
Start medical-record request
Employment and disability paperwork

OMGTB FMLA, short-term and long-term disability forms

Obtain the blank form Request it from the employer, insurer or disability administrator.
Upload it through the official Sharecare page The form should be blank where the medical provider must supply information.
Wait for payment contact OMGTB says Sharecare contacts the requester within approximately 48 hours to collect the processing payment.
Allow processing time The Sharecare page lists about five to seven business days, while OMGTB’s FAQ advises allowing up to 10 business days.
Check dates before submission Confirm the surgery date, first day off work, restrictions, expected return date and employer deadline.
FMLA fax

813-737-0431

Status questions

813-684-2663, extension 173

FMLA email

FMLA@omgtb.com

Processing fee

The exact current fee is not published on the OMGTB page; Sharecare contacts the requester for payment.

Submit FMLA or disability form
Useful local shortcuts

Tampa Bay patient tips that can prevent delays

01
Use the first available acute office

You may be able to transfer later follow-up to a location closer to home or work.

02
Bring actual image files

A radiology report or phone screenshot does not replace the full study.

03
Verify the suite at Fishhawk

The physician office, physical therapy and surgery center share the Circa Crossing complex.

04
Check Plant City street numbers

The physician office is at 414 North Plant Avenue; physical therapy is at 420.

05
Check Apollo Beach suite numbers

The physician office is Suite 102; physical therapy is Suite 101.

06
Do not wait until Friday for refills

OMGTB recommends contacting the office Wednesday or Thursday when medication is running low.

07
List every referred body part

A plan requiring authorization may not cover treatment of a body part omitted from the referral.

08
Check hurricane or storm operations

Call before travelling when severe weather affects Tampa Bay roads or office operations.

09
Schedule forms early

Medical records and disability paperwork can require several business days.

Use the right department

OMGTB contact directory

Central contacts and their best use
Need Contact Best use
General scheduling 813-684-2663 Appointments, portal setup and general routing.
Billing 813-681-4272 Statements, claim questions and patient balances.
General email info@omgtb.com Non-urgent general communication; clinical requests belong in the portal.
Referrals and authorizations Fax 813-441-7161 PCP referrals, insurer authorization and requested clinical documents.
Workers’ compensation workcomp@omgtb.com Work-injury coordination, carriers, adjusters and nurse case managers.
Patient with attorney 727-202-1290 Appointment scheduling when legal representation is involved.
Emergency 911 Life-threatening symptoms, major trauma or a limb at risk.
Fishhawk business and care complex

OMGTB Fishhawk map

Orthopaedic Medical Group of Tampa Bay – Fishhawk
13837 Circa Crossing Drive
Lithia, FL 33547
General: 813-684-2663
Verify the suite and department. The Fishhawk complex includes physician care, physical therapy, administrative departments and the OMG Surgery Center in Suite 100.
Patient questions answered

Orthopedic Medical Group of Tampa Bay frequently asked questions

Is the official spelling Orthopedic or Orthopaedic Medical Group?

The practice officially uses “Orthopaedic Medical Group of Tampa Bay.” The American spelling “Orthopedic Medical Group of Tampa Bay” is a common search variation.

How do I make an appointment?

Use the official appointment page or call 813-684-2663. Auto-accident, workers’ compensation and legally represented patients have special telephone scheduling instructions.

Does OMGTB offer same-day appointments?

Same-day appointments may be available for acute orthopedic injuries. Call the Service Center for the first suitable opening.

What should I bring?

Bring photo identification, insurance cards, referral or authorization, medication information and all outside imaging reports and actual image files.

Can I use the portal for an emergency?

No. Call 911 or go to an emergency department for an emergency.

How do I create a Healow account?

Call 813-684-2663 and provide a current email address. Follow the OMGTB portal invitation and identity-verification steps.

Does OMGTB accept my insurance?

The practice accepts many plans, but participation depends on the exact product, clinician, location and service. Verify with both OMGTB and the insurer.

Is Humana Medicare Advantage accepted?

A specific OMGTB notice states that Humana Medicare Advantage and Humana Medicaid became out of network on November 20, 2025. Verify current status before care.

Why do I need new X-rays when I brought an MRI?

MRI, CT and X-ray studies show different information. The surgeon may also require particular X-ray views or better image quality.

Can OMGTB treat multiple body parts at one visit?

It may be possible, but a referral-based plan may allow treatment only for body parts listed on the authorization. Complex problems may also require separate visits.

How do I request records?

Start through the official OMGTB medical-records page and complete the Sharecare request with a valid email and government-issued ID.

How long will records take?

Electronic requests are generally listed as three to five business days, while OMGTB asks patients to allow up to 10 days overall.

How long do FMLA forms take?

Allow approximately five to seven business days under the Sharecare workflow and up to 10 business days under the broader OMGTB FAQ guidance.

Can narcotic medication be refilled without a visit?

OMGTB says narcotic pain-medication refills can only be authorized by the physician during an office visit.

Where is the OMGTB Surgery Center?

It is at 13837 Circa Crossing Drive, Suite 100, Lithia, Florida 33547.

Final live patient actions

Official OMGTB tools

The important patient rules, locations and workflows are explained above. Use these official pages when you are ready to complete the live action.

Schedule appointment Patient portal Find a location Pay a bill Request records Submit FMLA form Request physical therapy Surgery and rehab instructions
Independent medical-information notice

USMedicalGroup.org is not Orthopaedic Medical Group of Tampa Bay and does not schedule appointments, diagnose injuries, prescribe medication, process payments or release medical records.

Provider availability, locations, insurance participation, authorizations, fees, surgery sites and patient policies can change. Confirm time-sensitive details directly with OMGTB and the health plan.

This article is educational and does not replace examination or advice from a licensed medical professional. Call 911 for a medical emergency.

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