Kern Radiology Medical Group: Locations, Portal & Tests

Bakersfield and Tehachapi imaging, scheduling, portal, results and billing

Route Your Kern Radiology Exam to the Right Scanner, Location and Preparation

Kern Radiology Medical Group operates an outpatient imaging network across Bakersfield and Tehachapi. Its locations do not all provide the same examinations: one center may offer open MRI or PET/CT, another may focus on women’s imaging, and Tehachapi currently lists X-ray only.

This guide explains the complete patient journey before you leave home: where each service is offered, when an order is required, what to bring, how to prepare, when results appear, how to download images, how insurance and authorization work and what to do when an appointment or report is delayed.

Confirm the organization before logging in or paying. This article covers the RadNet Kern Radiology outpatient imaging network. It is separate from Kern Medical, the Bakersfield hospital and medical-center system, which uses different locations, patient systems and billing contacts.
Imaging centers do not replace emergency care. Call 911 or go to the nearest emergency department for severe chest pain, serious breathing difficulty, stroke warning signs, major trauma, uncontrolled bleeding or another potentially life-threatening condition.
Locations

Eight current Bakersfield and Tehachapi imaging sites.

Order rule

Required for every exam except routine screening mammography.

X-ray access

Scheduled or walk-in at selected locations with live availability.

Results

Most reach the referring physician in one to two business days.

Information review

Official details checked July 23, 2026.

Start here

Which Kern Radiology location solves your imaging need?

ROUTINE DIAGNOSTIC IMAGING MRI, CT, X-ray or ultrasound

Match the ordered examination with a center that provides it. Bahamas, Old River, Riverwalk and San Dimas publish broad combinations of routine diagnostic services.

Best for: physician-ordered MRI, CT, ultrasound, radiography, DEXA and selected diagnostic breast services.
ADVANCED OR SPECIALIZED CARE PET/CT, nuclear medicine or procedures

Bahamas and Old River list PET/CT and nuclear medicine. Rio Bravo lists PET/CT. San Dimas lists angiography, arthrography and stereotactic breast biopsy.

These examinations normally require an order, scheduling review, authorization and procedure-specific instructions.
BREAST OR CONVENIENCE NEED Women’s imaging, open MRI or Tehachapi X-ray

The Women’s Center focuses on 3D tomosynthesis, ultrasound and DEXA. Old River lists open MRI. Tehachapi currently lists appointment and walk-in X-ray services.

Choose by the exact service—not simply the center closest to your ZIP code.
Fastest scheduling method: Read the exact exam name from the physician’s order, check which centers list that service, then compare authorization, preparation, operating hours and travel time before choosing.

Go directly to the patient task you need

The essential instructions are explained inside this page. Official portals are linked mainly where you must complete a live appointment, login, payment or records action.

Eight official sites

Kern Radiology locations, services, hours and direct phones

Current Kern Radiology imaging centers
Location Address and phone Published services Published office hours
Bahamas 2301 Bahamas Drive
Bakersfield, CA 93309
661-328-6441
Angiography, CT, digital mammography, fluoroscopy, lung screening, MRI, nuclear medicine, PET/CT, PSMA PET/CT, ultrasound and X-ray. Monday-Friday
7:30 a.m.-5:30 p.m.
Downtown Advanced 1818 16th Street
Bakersfield, CA 93301
661-324-7000
CT, lung cancer screening and MRI. Monday-Friday
6 a.m.-10 p.m.
Closed national holidays; Saturday hours vary.
Old River 9900 Stockdale Highway, Suite 100
Bakersfield, CA 93311
661-362-0126
CT, DEXA, lung screening, mammography, conventional MRI, open MRI, nuclear medicine, PET/CT, ultrasound and X-ray. Monday-Friday
8 a.m.-5:30 p.m.
Saturday hours vary.
Rio Bravo 4500 Morning Drive, 2nd Floor, Suite 202
Bakersfield, CA 93306
661-616-5100
CT, lung cancer screening, MRI and PET/CT. Monday-Friday
8 a.m.-4:30 p.m.
Riverwalk 9330 Stockdale Highway, Suite 100
Bakersfield, CA 93311
661-362-0122
CT, digital mammography, lung cancer screening, MRI, ultrasound and X-ray. Monday-Friday
7:30 a.m.-6 p.m.
San Dimas 3838 San Dimas Street, Suite A-120
Bakersfield, California
661-395-3260
3D mammography, angiography, arthrography, CT, DEXA, digital mammography, MRI, stereotactic breast biopsy, ultrasound and X-ray. The location page directs patients to live X-ray availability. Call for current full-office hours.
Tehachapi 20960 Sage Lane
Tehachapi, CA 93561
661-489-6327
X-ray by appointment or walk-in, subject to current availability. Monday-Friday
8 a.m.-4:30 p.m.
Women’s Center 9920 Brimhall Road
Bakersfield, CA 93312
661-501-7180
3D tomosynthesis, DEXA bone density and ultrasound. Monday-Friday
8 a.m.-5:30 p.m.
San Dimas address warning: RadNet’s current page displays ZIP code 99301, which does not match the normal Bakersfield ZIP pattern. Use the official Get Directions function or confirm the ZIP with the center before mailing documents or entering navigation manually.
Shared fax: Most Kern Radiology locations list fax 661-334-3164. The Women’s Center lists fax 661-262-7869. Confirm the destination before sending an order or medical information.
Local service shortcuts

Which location should Bakersfield and Kern County patients choose?

You need the widest advanced-service menu Start with Bahamas, which lists angiography, fluoroscopy, nuclear medicine, PET/CT, PSMA PET/CT, MRI, CT, ultrasound, mammography and X-ray.
You need a very early or late MRI or CT appointment Downtown Advanced publishes weekday hours from 6 a.m. until 10 p.m.
You are claustrophobic or need a more open scanner Old River is the location specifically listed as offering open MRI.
You need PET/CT on the east side of Bakersfield Rio Bravo lists PET/CT, MRI, CT and lung cancer screening.
You need breast biopsy or arthrography San Dimas lists stereotactic breast biopsy, arthrography and angiography.
You need women’s imaging near northwest Bakersfield The Women’s Center lists 3D tomosynthesis, ultrasound and DEXA.
You are in Tehachapi and need plain X-ray The Tehachapi center currently lists X-ray only, with scheduled and walk-in access subject to availability.
You need a center open until 6 p.m. Riverwalk publishes weekday hours through 6 p.m.
Practical Bakersfield rule: Do not cross town simply because the order says “Kern Radiology.” First verify that the destination performs the exact exam and has the required scanner, contrast capability, authorization and appointment time.
Order and referral rules

Do you need a doctor’s order for Kern Radiology?

Order required

Kern Radiology states that a referral, prescription or imaging order is required for all examinations other than routine screening mammography.

  • MRI and MRA
  • CT and CTA
  • Diagnostic mammography
  • Breast ultrasound
  • General ultrasound
  • DEXA
  • PET/CT and nuclear medicine
  • Biopsy and interventional procedures
  • Diagnostic X-ray
Published exception

A routine screening mammogram may be scheduled without a physician order. It is intended for a patient without a new breast symptom who is due for routine screening.

A breast lump, pain, nipple discharge, skin change, abnormal previous study or requested follow-up may convert the need from screening to diagnostic imaging, which requires an appropriate order.

Order written for another imaging company: Kern Radiology says it can accept an order written to another company, but any required insurance authorization must be changed or issued to Kern Radiology.
Patient’s legal name and date of birth match registration
Exact examination and body part are stated
Laterality is included when relevant
Clinical reason or diagnosis is included
Contrast instructions are clear when needed
Referring clinician’s name and contact are readable
Signature or valid electronic order is present
Insurance authorization points to the correct facility
Appointment workflow

How to schedule a Kern Radiology examination correctly

Read the exact study from the order “MRI” or “ultrasound” alone may not be enough. Identify the body part, contrast instruction and reason for the study.
Choose online or telephone scheduling Online scheduling is available 24/7 for selected X-ray, DEXA, screening mammography, ultrasound, MRI and CT examinations. Call for other studies.
Prepare the required scheduling information Keep the insurance card, order, referring physician’s name and a working email or mobile number ready.
Choose a location that offers the exam Compare the service grid rather than assuming every Kern Radiology center has the same scanner.
Confirm insurance authorization Ask whether Kern Radiology has received the approval and whether it applies to the selected center and procedure code.
Review preparation instructions Ask about fasting, hydration, contrast, medications, implanted devices, prior images and arrival time.
Ask what is due at check-in Deductible, copay and coinsurance amounts are required at the time of service.
Save the full confirmation Record the center, address, date, arrival time, examination, preparation and cancellation telephone.
Published scheduling telephone: Call 661-324-7000. The appointment page lists telephone scheduling Monday-Friday from 8 a.m. to 5:30 p.m.; individual location pages may display a broader call-center range.
Scheduling call script
“My doctor ordered [exact exam and body part] with [with contrast, without contrast or both]. My insurance is [full plan name]. Which Kern location has the correct scanner, is my authorization complete, what preparation applies, what should I bring and what amount is expected at check-in?”
Scheduled or walk-in radiography

How Kern Radiology walk-in X-ray works

Kern Radiology states that scheduling is preferred, but selected locations offer walk-in X-ray. Availability can change with staffing, equipment, patient volume and site-specific operating hours.

Confirm that the location lists X-ray Current X-ray locations include Bahamas, Old River, Riverwalk, San Dimas and Tehachapi.
Check the live X-ray page Review which centers are accepting walk-ins, current hours and any displayed wait information.
Bring the imaging order X-ray still requires an order even when the center accepts walk-ins.
Bring identification and insurance Registration and insurance verification are required before the examination.
Allow time for registration and changing The live wait may not include every registration, insurance or preparation step.
Walk-in does not mean every X-ray can be completed immediately. Complex studies, special views, mobility needs or an unclear order may require additional review or a scheduled appointment.
Avoid check-in delays

What to bring to a Kern Radiology appointment

Government-issued photo identification
Current primary insurance card
Secondary insurance card when applicable
Imaging order or prescription
Authorization number when provided
Referring physician’s name and telephone
Complete medication and supplement list
Allergy and prior contrast-reaction information
Relevant previous images and reports from outside RadNet
Implant, device or surgical information
Payment method for patient responsibility
Driver when sedation instructions require one
Arrive early: Kern Radiology’s preparation page asks patients to arrive at least 20 minutes before most examinations. Patients taking prescribed sedation are instructed to arrive one hour early and arrange a ride home.
Imaging in plain English

Kern Radiology services and what each test is used for

Common imaging services, purpose and key preparation question
Service What it does Best question before arrival
MRI Uses a strong magnetic field and radio waves to create detailed soft-tissue images without ionizing radiation. Is contrast required, and is every implant or device MRI-compatible?
CT Uses X-rays and computer processing to create cross-sectional images of organs, blood vessels, bones and other structures. Will I receive oral or IV contrast, and do kidney or diabetes instructions apply?
X-ray Produces images used to evaluate bones, chest findings and many other conditions. Does this location accept walk-ins for my ordered views today?
Ultrasound Uses sound waves to examine organs, blood vessels and soft tissues without ionizing radiation. Do I need to fast or arrive with a full bladder?
Mammography Uses low-dose X-rays to screen for or evaluate breast abnormalities. Is this routine screening or diagnostic imaging requiring an order and previous studies?
DEXA Measures bone density, usually at the hip and lower spine, to assess osteoporosis and fracture risk. When should calcium supplements be stopped?
PET/CT Combines metabolic information from a radiotracer with detailed CT anatomy, commonly in cancer evaluation. What fasting, blood-sugar and medication instructions apply?
Nuclear medicine Uses a small amount of radioactive tracer to evaluate organ function and selected diseases. Which medicines, recent contrast tests or dietary restrictions affect this study?
Biopsy Uses imaging guidance to collect tissue from an abnormal area for laboratory analysis. Do blood thinners need physician-approved adjustment, and will I need a driver?
Accreditation: Kern Radiology states that all its listed locations are accredited by the American College of Radiology.
Conventional and open MRI

How to choose the right Kern Radiology MRI scanner

Conventional MRI

Available at multiple centers and suitable for many brain, spine, joint, abdominal, pelvic and soft-tissue studies.

Open MRI

Old River is specifically listed as offering open MRI, which may help selected patients with claustrophobia or body-size concerns.

Higher-field imaging

Kern Radiology’s service descriptions include 1.5T, wide-open and 3T MRI technology, but the correct scanner depends on the exam and location.

Tell scheduling before the appointment if you have

Pacemaker or implanted defibrillator
Cochlear or other ear implant
Nerve stimulator or infusion pump
Aneurysm clip, vascular filter or stent
Metal fragment, especially in the eye
Kidney disease or transplant
Pregnancy or possible pregnancy
Severe claustrophobia or inability to lie flat
Open MRI is not automatically appropriate for every order. The radiologist and scheduling team must ensure that the scanner can produce the diagnostic detail required for the body part and clinical question.
Sedation: Do not begin taking prescribed sedation before completing on-site paperwork. Arrive one hour early and arrange for another adult to drive you home.
CT, CTA and lung screening

CT preparation, contrast questions and screening locations

CT examinations may be performed without contrast, with oral contrast, with intravenous contrast or using a combination. Preparation depends on the ordered body part and protocol.

Ask whether fasting is required
Ask whether oral contrast must be collected early
Report any prior iodine or contrast reaction
Report kidney disease or transplant
Report diabetes and all diabetes medicines
Report pregnancy or possible pregnancy
Ask whether recent kidney laboratory results are needed
Confirm whether authorization covers the exact CT protocol
Lung cancer screening

Listed at Bahamas, Downtown Advanced, Old River, Rio Bravo and Riverwalk.

CT angiography

Uses contrast-enhanced CT to evaluate selected blood vessels and requires specific clinical and safety screening.

3D CT applications

Kern Radiology describes cardiac scoring, virtual colonoscopy, lung screening and other advanced 3D applications.

Medication safety: Do not independently stop diabetes, blood-pressure or other necessary medication. Ask the ordering clinician or imaging staff for instructions specific to the planned contrast study.
Screening, diagnostic and biopsy care

Mammography and breast imaging at Kern Radiology

Routine screening mammogram

The published exception to the order rule. It is intended for routine screening when the patient has no new breast symptom and no requested diagnostic follow-up.

Diagnostic breast examination

Used for a symptom, abnormal screening result or targeted follow-up. It requires an appropriate order and may include additional mammographic views or ultrasound.

Prepare for mammography

Arrive at least 20 minutes early
Do not apply deodorant, powder, perfume or lotion around the breasts or underarms
Bring prior mammogram images and reports from outside RadNet
Report breast implants and previous biopsy or surgery
Report pregnancy or possible pregnancy
Breastfeed or pump immediately before the exam when applicable
Previous breast images matter. Kern Radiology states that missing prior images may delay interpretation or result in a return visit for additional imaging.
Bahamas

Digital mammography.

Old River and Riverwalk

Mammography plus several additional imaging services.

San Dimas and Women’s Center

3D breast imaging; San Dimas also lists stereotactic breast biopsy.

Ultrasound and bone density

Preparation for ultrasound and DEXA examinations

Common preparation patterns—confirm the final instruction with scheduling
Examination Typical Kern Radiology instruction Reason
Pelvic ultrasound Drink 24 ounces of fluid one hour before the exam and do not empty the bladder until the study is complete. A full bladder improves visualization of pelvic structures.
Gallbladder or abdominal ultrasound Do not eat, drink, smoke or chew gum for six hours before the examination. Fasting can improve visualization and reduce bowel interference.
Breast ultrasound Bring prior breast imaging and reports from outside facilities. Comparison may be needed for accurate interpretation.
DEXA bone density Stop calcium supplements and vitamins containing calcium two days before the exam; normal dairy intake is allowed. Calcium tablets can interfere with image interpretation.
Fluid-restriction warning: Patients with kidney failure, a kidney transplant or a medically ordered fluid restriction should ask their physician for modified preparation rather than following a generic hydration instruction.
Metabolic and functional imaging

PET/CT, PSMA PET/CT and nuclear medicine locations

Bahamas

PET/CT, PSMA PET/CT and nuclear medicine are listed along with CT, MRI and other services.

Old River

PET/CT and nuclear medicine are listed with open MRI, CT, mammography and ultrasound.

Rio Bravo

PET/CT is listed with MRI, CT and lung cancer screening.

Confirm these details before a tracer examination

Exact tracer and examination type
Fasting duration
Blood-glucose target and diabetes instructions
Recent surgery, infection, treatment or vaccination
Pregnancy or breastfeeding status
Recent contrast studies that could interfere
Arrival time for tracer administration
Authorization for the exact PET or nuclear medicine code
Do not arrive using generic internet preparation. PET/CT and nuclear medicine instructions depend on the tracer, purpose of the examination, diabetes status and clinical history.
Image-guided procedures

Biopsy, arthrography and interventional radiology

Interventional radiology uses CT, ultrasound, MRI, fluoroscopy or mammography to guide a needle, catheter or another instrument to a precise location. These procedures require more preparation than routine imaging.

Breast biopsy

Stereotactic, ultrasound-guided or MRI-guided techniques may be used depending on which modality shows the abnormal area most clearly.

Arthrogram

Contrast is introduced into a joint before fluoroscopy, CT or MRI to evaluate internal structures.

Other image-guided biopsy

CT, MRI, X-ray or ultrasound may guide tissue sampling from an abnormality elsewhere in the body.

Blood-thinner instructions must come from a clinician. Kern Radiology’s preparation material lists advance restrictions for selected biopsy procedures, but patients taking aspirin, Plavix, Coumadin or another blood thinner should not stop it without approval from the prescribing provider.
Confirm fasting requirements
Ask whether a driver is required
List all blood thinners and supplements
Report contrast, iodine and medication allergies
Ask what activity restrictions apply afterward
Ask when pathology results should reach the referring provider
General safety checklist

Kern Radiology exam preparation rules patients often miss

Review the instructions before appointment day Preparation differs by body part, contrast, scanner and clinical history.
Report pregnancy or possible pregnancy In most cases, X-ray examinations are not performed during pregnancy unless the medical need and safety plan are reviewed.
Report breastfeeding Ask whether contrast, tracer or procedure-specific instructions apply.
Review diabetes instructions Patients using insulin or other diabetes medicines may need timing changes when fasting or contrast is required.
Discuss kidney disease Kidney failure, transplant history or restricted-fluid instructions may alter hydration and contrast preparation.
Bring outside comparison studies Previous relevant images and reports may prevent delayed interpretation or duplicated imaging.
Arrive early Plan for registration, insurance review, forms, changing and safety screening.
Afternoon fasting examination: Kern Radiology’s general page states that a patient may have 8 to 12 ounces of water around 7 a.m. when a fasting study is scheduled in the afternoon. Follow the instructions provided for your exact examination.
Reports, images and sharing

How the Kern Radiology patient portal works

Use a Portal Pass I-Code

Registration can provide a visit-specific I-Code. It gives access only to the examination or visit connected to that code.

Create a full account

A patient may create an account to access a broader examination history, subject to identity and email verification.

R
View reports

Read and print reports after they become available under California timing rules.

I
View images

Review the images captured during the selected examination.

Download studies

Prepare and download imaging in the available file format.

Share securely

Create a password-protected link for a physician or another authorized recipient.

P
Print a report

Use the Report tab to print the written radiologist interpretation.

H
Review exam history

A full account can show multiple completed studies rather than one I-Code visit.

Create a portal account

Open the Kern Radiology portal Select the patient-portal login rather than the provider portal.
Choose I-Code, login or account creation Use the option matching the access information received at registration.
Enter identity information Complete the required personal fields and identity-verification questions.
Create a user ID and email Enter a working email address that you can access securely.
Enter the emailed validation code Complete account verification before logging in.
Minor patient rule: RadNet states that minors cannot create their own portal accounts. Their records are accessed with visit-specific I-Codes, which expire after 90 days but can be reactivated through portal help.
When the report becomes available

Kern Radiology result timelines and what each stage means

Published result and portal timing
Stage Published timing What the patient should do
Exam images Portal images may be available after the examination is completed. Remember that images alone are not the final medical interpretation.
Most reports to referring physician Generally one to two business days after most examinations. Ask the referring office when and how it will discuss the result.
California portal report Generally four days after the report is signed and sent to the referring physician. Check the portal and secure text message rather than requesting that front-desk staff read it by telephone.
Screening mammogram May take up to 10 business days. Confirm that previous comparison images were received if the result is delayed.
Biopsy pathology The imaging procedure and pathology analysis are separate steps and may require several days. Ask which clinician will communicate the final pathology result.
Results are not read over the telephone. Kern Radiology states that staff cannot read reports by telephone because of patient-privacy requirements.
Delayed-result call script
“I completed [exam] on [date] at [location]. Has the radiologist signed the report and sent it to [referring physician]? Were outside comparison images received? When should the report appear in my portal, and which clinician will explain the findings?”
Obtain or share imaging

How to request Kern Radiology images and medical records

Patient portal

View, download and securely share reports and images through the patient portal.

In-person image copy

Visit any Kern Radiology location with photo identification to request images on a CD.

Written release request

Use the medical-record release form when records need to be sent to another person or organization.

Published CD processing time: Kern Radiology asks patients to allow approximately 15 to 20 minutes when requesting an image CD in person.

Secure portal sharing workflow

Select the examination Choose the study or studies that should be shared.
Create a share link Add a nickname, password and expiration date.
Choose viewing or download permission Decide whether the recipient may view only or download the images.
Send the password separately The password is not automatically included when the link is copied.
Download window: RadNet states that prepared image downloads are available for a limited period, commonly 24 hours. Download and securely store the file before the link expires.
Network and authorization safeguards

Insurance verification before a Kern Radiology examination

Kern Radiology bills participating insurers and accepts Medicare assignment. A general statement that RadNet or Kern Radiology accepts your insurance does not guarantee coverage for every site, examination, radiologist or procedure.

Verify the imaging center Give the insurer the exact street address, not only the Kern Radiology name.
Verify the examination Provide the procedure, body part and contrast details from the order.
Verify the interpreting radiologist Ask how the professional interpretation is billed and whether it is in network.
Verify authorization Confirm that the approval number, facility and date range match the scheduled service.
Ask for estimated patient responsibility Request the expected copay, deductible and coinsurance amount.
Authorization is not a payment guarantee. An authorization confirms that the insurer reviewed a service under its rules; final patient responsibility still depends on eligibility, network, deductible, coding and claim processing.
Insurance verification script
“I am scheduled at Kern Radiology [location and address] for [exact examination] on [date]. Is the facility, technical service and radiologist interpretation in network? Is authorization complete, and what deductible, copay or coinsurance should I expect?”
Payment rules

Kern Radiology billing, copays and the current card surcharge

Bring current insurance information Kern Radiology sends claims directly to the insurer using the information provided at registration.
Pay the required check-in amount Copay, deductible and coinsurance amounts are due at the time of service.
Review the insurer explanation of benefits Compare the allowed amount, insurer payment, adjustment and patient responsibility with the Kern statement.
Pay or dispute the remaining balance Confirm that the service date, imaging center, exam and insurance processing are correct before paying a questioned charge.
Billing questions

661-215-8223

Accepted payment methods

Cash, check, Visa, MasterCard and Discover are listed.

Credit-card surcharge

The current page states that credit-card transactions receive a 3% fee.

No listed surcharge: Cash, debit card, prepaid card and check transactions are currently described as not subject to the 3% credit-card surcharge.
Billing call script
“I am calling about the Kern Radiology statement for [date and location]. Please explain the technical imaging charge, radiologist charge, insurance payment, adjustment, patient responsibility and whether the payment method I choose carries a surcharge.”
Self-pay price protection

How Kern Radiology Good Faith Estimates work

A Good Faith Estimate explains the reasonably expected charge for a scheduled nonemergency service when the patient is uninsured or chooses not to use insurance.

Receive the automatic estimate Kern Radiology states that uninsured and self-pay patients automatically receive a Good Faith Estimate by text or email when scheduling.
Request an estimate before scheduling A patient may ask for an estimate before selecting an appointment.
Check what the estimate includes Confirm the examination, contrast, facility and any separately billed interpretation or related service.
Save the written estimate Keep the email, text, PDF or screenshot with the exam and provider information.
Compare the final bill Match the billed service with the estimated examination and location.
$400 dispute rule: Federal guidance states that a bill at least $400 higher than the Good Faith Estimate may qualify for the patient-provider dispute process.
An estimate is based on known information. A changed protocol, added study or additional clinically necessary service can affect the final charge. Ask for an updated estimate when the examination changes before it is performed.
Fix common problems

Kern Radiology appointment and portal troubleshooting

The center says it has no order Confirm the fax destination, patient name, birth date, ordered exam and referring office. Ask the physician’s office to resend it.
Insurance authorization names another company Ask the insurer or referring office to redirect or reissue the authorization to Kern Radiology before the appointment.
The online system does not list your exam Call scheduling. Online scheduling covers selected services, not every contrast study, procedure or specialized examination.
No walk-in X-ray is available Check another X-ray location or schedule a time rather than driving to multiple centers without verification.
The report is not in the portal after four days Confirm that the radiologist signed it, that the referring physician received it and that you are using the correct visit or account.
The I-Code shows only one visit I-Codes are visit-specific. Use another I-Code or create a full portal account for additional examinations.
You cannot open a downloaded image file Extract or unzip the downloaded folder before opening it in a compatible DICOM viewer.
The billed amount differs from the estimate Compare the exam, contrast, facility and interpretation, then call billing before paying a disputed balance.
Kern County patient shortcuts

Local tips that can prevent a wasted drive or repeat examination

01
Choose by scanner

Old River’s open MRI and Downtown Advanced’s extended hours solve different patient needs.

02
Check X-ray live

Technologist availability can change even when a center’s general office is open.

03
Bring prior breast images

Missing comparison studies can delay a mammography or breast-MRI report.

04
Confirm contrast early

Kidney testing, allergies, fasting and diabetes instructions may need advance planning.

05
Do not assume Tehachapi offers every test

The current Tehachapi profile lists X-ray only.

06
Use Downtown for schedule flexibility

Its listed weekday hours extend from 6 a.m. to 10 p.m.

07
Ask about both bill components

Verify the imaging-center charge and radiologist interpretation under your insurance.

08
Save the Portal Pass

The I-Code provides direct access to a specific visit and expires after 90 days.

09
Confirm the San Dimas ZIP

The current RadNet page displays an unusual ZIP, so use official directions or call before navigation.

Use the correct telephone

Kern Radiology patient contact directory

Who to contact for each imaging task
Need Contact Best use
Central scheduling 661-324-7000 Appointments, location selection and studies not offered through online scheduling.
General patient questions 661-326-9600 The general patient page publishes this number for additional questions.
Billing 661-215-8223 Statements, payments, insurance processing and disputed balances.
Bahamas 661-328-6441 Location-specific directions, services and arrival questions.
Old River 661-362-0126 Open MRI, PET/CT, nuclear medicine and local service questions.
Riverwalk 661-362-0122 Location-specific MRI, CT, mammography, ultrasound and X-ray questions.
Tehachapi 661-489-6327 Current X-ray walk-in and appointment availability.
Women’s Center 661-501-7180 3D tomosynthesis, ultrasound and DEXA questions.
Bakersfield network map

Find Kern Radiology Medical Group locations

Most Kern Radiology centers are in Bakersfield, with an additional X-ray location in Tehachapi. Confirm the specific center in the appointment message because Stockdale Highway and central Bakersfield contain multiple imaging sites.

Do not navigate using only “Kern Radiology.” Enter the exact street address from the appointment confirmation. Bahamas, Downtown Advanced, Old River, Riverwalk, San Dimas and the Women’s Center are separate destinations.
Frequently asked questions

Kern Radiology Medical Group FAQs

How many Kern Radiology locations are there?

Kern Radiology currently lists eight locations: Bahamas, Downtown Advanced, Old River, Rio Bravo, Riverwalk, San Dimas, Tehachapi and the Women’s Center.

Do I need a doctor’s order?

Yes. An order is required for every examination except a routine screening mammogram. Diagnostic breast imaging still requires an appropriate order.

Can I walk in for an X-ray?

Some locations accept walk-ins, although appointments are preferred. Check the live X-ray availability page before traveling.

What do I need when scheduling?

Have your insurance card, order, referring physician’s name and a working email address or mobile number ready.

How quickly will my doctor receive the report?

Most reports are generally available to the referring physician within one to two business days. Screening mammograms may take up to 10 business days.

When will the report appear in my portal?

California reports generally appear four days after the radiologist signs and sends them to the referring physician.

Where can I get an open MRI?

Old River is the location specifically listed as offering open MRI. Confirm that the scanner is suitable for your ordered study.

Does Kern Radiology accept insurance?

It participates with many plans and accepts Medicare assignment. Verify the exact center, examination, authorization and interpretation with your insurer.

Is there a fee for paying by credit card?

The current billing page states that credit-card transactions receive a 3% surcharge. Cash, debit, prepaid card and check payments are listed without that fee.

Can I request a Good Faith Estimate?

Yes. Uninsured and self-pay patients automatically receive one when scheduling and may request an estimate before scheduling.

Complete the live action

Official Kern Radiology patient tools

The location rules, preparation, portal timing and billing process are explained above. Use the official tools below when you are ready to complete the live scheduling, login, payment or records step.

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