Corrections Policy

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Corrections Policy

Our corrections policy explains how users can report outdated details or health-safety concerns for human review.

Human-reviewed content Official-source priority Not medical advice Emergency-safe guidance

Why corrections matter

Health-related content must be accurate, cautious and easy to verify. A wrong phone number, outdated provider page, old address, bad map pin or unsafe wording can affect a user’s access to care. We welcome correction reports and review them manually.

What users can report

Broken official linkA provider, public-health or government link no longer works.
Wrong public detailPhone number, address, map, office status, hours or support route appears incorrect.
Medical safety issueA page needs a stronger emergency warning or clearer medical-advice disclaimer.
Outdated sourceA cited page has been replaced by a newer official source.

How corrections are reviewed

  1. We review the user report and affected page.
  2. We compare the detail with official provider, public-health or recognised medical sources.
  3. We update the page if the correction is supported.
  4. We add stronger safety language if the issue could mislead users.
  5. We may remove a detail if it cannot be verified safely.
Correction email: contact@usmedicalgroup.org

What we cannot correct

We cannot edit provider medical records, patient portals, insurance records, billing systems, appointment schedules, lab results, prescription records or external official websites. Contact the provider, insurer, pharmacy or official agency directly for those issues.

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